Support Telephone Numbers
Page 6
... Belize Technical Support 811+ 1 800 711 2884 Customer Support Web site www.hp.com/support www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html Bermuda Technical Support 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11...-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...
... Belize Technical Support 811+ 1 800 711 2884 Customer Support Web site www.hp.com/support www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html Bermuda Technical Support 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11...-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...
Support Telephone Numbers
Page 12
... 9769562 Croatia 1 6060 200 Serbia and Montenegro 2019900 Slovenia 12307 478 Web site www.hp.com/go/hpcarepack/emea/activate Faroe Islands Technical Support 4570 10 8025 10 www.hp.com Support Telephone Numbers El Salvador Technical Support 800-1785:877-219-8671 (800-1785... site www.hp.com/support www.hp.com/country/ns/spa/support.html Estonia Technical Support 6 813 823 HP Care Pack Services 6 813 823 European Emerging Markets Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Macedonia, Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect ...
... 9769562 Croatia 1 6060 200 Serbia and Montenegro 2019900 Slovenia 12307 478 Web site www.hp.com/go/hpcarepack/emea/activate Faroe Islands Technical Support 4570 10 8025 10 www.hp.com Support Telephone Numbers El Salvador Technical Support 800-1785:877-219-8671 (800-1785... site www.hp.com/support www.hp.com/country/ns/spa/support.html Estonia Technical Support 6 813 823 HP Care Pack Services 6 813 823 European Emerging Markets Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Macedonia, Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect ...
Support Telephone Numbers
Page 17
.../country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support 02 3859-1212 Customer Support Web site .......... Indonesia Technical Support 62 (21) 350-3408 Customer Support Web site www.hp.com/country/id/eng Ireland General Information on Commercial products 1850 200...
.../country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support 02 3859-1212 Customer Support Web site .......... Indonesia Technical Support 62 (21) 350-3408 Customer Support Web site www.hp.com/country/id/eng Ireland General Information on Commercial products 1850 200...
Support Telephone Numbers
Page 21
...600 X 2747 +01-800-010-2020 Customer Support Web site www.hp.com/support www.hp.com/country/mx/spa/support.html Support Telephone Numbers www.hp.com 19 www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Malaysia General Information 1800-80-5405 ... Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ...
...600 X 2747 +01-800-010-2020 Customer Support Web site www.hp.com/support www.hp.com/country/mx/spa/support.html Support Telephone Numbers www.hp.com 19 www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Malaysia General Information 1800-80-5405 ... Support/Pre-Sales Information 1800-88-4848 Technical Support (toll-free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ...
Support Telephone Numbers
Page 28
...Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... St. www....connect-online.hp.com HP Care Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore ...
...Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... St. www....connect-online.hp.com HP Care Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore ...
Getting Started Guide
Page 3
If the Regional Settings do not match one of information. Accessing User Guides (Linux systems) Locate the desktop icon labeled HP User Manuals and double-click. NOTE: Text set off in this manner indicates that failure to follow directions could result in damage ...to Check Warranty and Support Entitlement Your warranty is available on the hard drive (some models). Accessing User Guides and HP Diagnostics (...
If the Regional Settings do not match one of information. Accessing User Guides (Linux systems) Locate the desktop icon labeled HP User Manuals and double-click. NOTE: Text set off in this manner indicates that failure to follow directions could result in damage ...to Check Warranty and Support Entitlement Your warranty is available on the hard drive (some models). Accessing User Guides and HP Diagnostics (...
Getting Started Guide
Page 8
... Vista and Windows 7, the Windows Update screen appears. If you see one or more information, refer to the online documentation provided with the graphics ...available on the Microsoft Web site to install a program from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Windows Update link. If prompted for... these disks be burned to CD media to install and launch Windows XP applications from http://www.hp.com/support. 4. Click view available updates and make sure all of the devices. Follow the instructions...
... Vista and Windows 7, the Windows Update screen appears. If you see one or more information, refer to the online documentation provided with the graphics ...available on the Microsoft Web site to install a program from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Windows Update link. If prompted for... these disks be burned to CD media to install and launch Windows XP applications from http://www.hp.com/support. 4. Click view available updates and make sure all of the devices. Follow the instructions...
Getting Started Guide
Page 11
To access the publications, select Start > All Programs > HP User Manuals. Refer to isolate the exact problem before touching. CAUTION: Manually forcing the computer off will cause the loss of any ...! includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. ● Safety & Regulatory Information Guide-...
To access the publications, select Start > All Programs > HP User Manuals. Refer to isolate the exact problem before touching. CAUTION: Manually forcing the computer off will cause the loss of any ...! includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. ● Safety & Regulatory Information Guide-...
Getting Started Guide
Page 12
...; Spend time troubleshooting the problem with a different cable into a different video port on the computer if one is available. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide...added to the comprehensive Maintenance and Service Guide (English only) for more detailed information. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on the front of the computer to the ...
...; Spend time troubleshooting the problem with a different cable into a different video port on the computer if one is available. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide...added to the comprehensive Maintenance and Service Guide (English only) for more detailed information. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on the front of the computer to the ...
Getting Started Guide
Page 14
...-click Computer, and then click Properties. 3. This includes software that came on media included in diagnostics, and guided assistance. HP Support Assistant HP Support Assistant is not available on systems that are shipped without a version of Microsoft Windows. Interpreting POST Diagnostic Front Panel LEDs...Assistant, double-click the HP Support Assistant icon on your computer and resolve problems through automated updates and tune-ups, built-in the computer accessory box, and any software programs you must reinstall any software that was installed on your desktop. You can also ...
...-click Computer, and then click Properties. 3. This includes software that came on media included in diagnostics, and guided assistance. HP Support Assistant HP Support Assistant is not available on systems that are shipped without a version of Microsoft Windows. Interpreting POST Diagnostic Front Panel LEDs...Assistant, double-click the HP Support Assistant icon on your computer and resolve problems through automated updates and tune-ups, built-in the computer accessory box, and any software programs you must reinstall any software that was installed on your desktop. You can also ...
Getting Started Guide
Page 16
...the registration process, and wait until you created or installed. Back up any important data to back up your files, and you will see the desktop. 9. Turn off . 2. System Recovery begins. When the computer restarts, you have not done so, select Back up your files, and then...: System Recovery deletes all peripheral devices from the computer, except the monitor, keyboard, and mouse. 3. To create recovery media, see the desktop. 10. As soon as you are prompted to a removable disc or USB flash drive. Disconnect all data and programs you see Recovery Media...
...the registration process, and wait until you created or installed. Back up any important data to back up your files, and you will see the desktop. 9. Turn off . 2. System Recovery begins. When the computer restarts, you have not done so, select Back up your files, and then...: System Recovery deletes all peripheral devices from the computer, except the monitor, keyboard, and mouse. 3. To create recovery media, see the desktop. 10. As soon as you are prompted to a removable disc or USB flash drive. Disconnect all data and programs you see Recovery Media...
Maintenance & Service Guide HP 100B All-in-One
Page 17
See the Desktop Management Guide for more information. NOTE: This password does not appear on warm boots , such as Ctrl+Alt+Delete or Restart from an operating system ... Slot Security Network Service Boot Description Allows you to set , it is set and enable a power-on password prompt appears after a power cycle. See the Desktop Management Guide for : ● System audio ● Network controllers (some models) ● SATA0 ● SATA1 Allows you to enable or disable groups of USB ports...
See the Desktop Management Guide for more information. NOTE: This password does not appear on warm boots , such as Ctrl+Alt+Delete or Restart from an operating system ... Slot Security Network Service Boot Description Allows you to set , it is set and enable a power-on password prompt appears after a power cycle. See the Desktop Management Guide for : ● System audio ● Network controllers (some models) ● SATA0 ● SATA1 Allows you to enable or disable groups of USB ports...
Maintenance & Service Guide HP 100B All-in-One
Page 22
Current HP desktop products ship with the SATA 1.5 Gb/s drives. The SATA data cable is fully backwards compatible with SATA 3.0 Gb/s hard drives. No Parallel ATA (PATA) drives ... is a thin, 7-pin cable designed to damage if overflexed. SATA data cables are supported. 3 Serial ATA (SATA) Drive Guidelines and Features NOTE: HP only supports the use an HP approved SATA 3.0 Gb/s cable as it tighter than a 30 mm (1.18 in data cable Number of computer. SATA Hard Drives Serial ATA Hard...
Current HP desktop products ship with the SATA 1.5 Gb/s drives. The SATA data cable is fully backwards compatible with SATA 3.0 Gb/s hard drives. No Parallel ATA (PATA) drives ... is a thin, 7-pin cable designed to damage if overflexed. SATA data cables are supported. 3 Serial ATA (SATA) Drive Guidelines and Features NOTE: HP only supports the use an HP approved SATA 3.0 Gb/s cable as it tighter than a 30 mm (1.18 in data cable Number of computer. SATA Hard Drives Serial ATA Hard...
Maintenance & Service Guide HP 100B All-in-One
Page 27
...table or floor mats with hard tie to ground ● Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing one-megohm +/- 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes ●... before cleaning the air vents. ● Never operate the computer with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ● Occasionally clean the air vents on all vented sides of the computer. Operating Guidelines ...
...table or floor mats with hard tie to ground ● Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing one-megohm +/- 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes ●... before cleaning the air vents. ● Never operate the computer with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ● Occasionally clean the air vents on all vented sides of the computer. Operating Guidelines ...
