End User License Agreement
Page 2
... a hard disk drive-based solution, an external media-based recovery solution (e.g. a. The transfer may no longer use a Software Product identified as an upgrade, you fail to the Restrictions. You shall not remove any Microsoft operating system software contained in such recovery solution shall be licensed for the original Software Product identified by HP as other terms along with /for the upgrade. Any software recovery solution provided with the update...
... a hard disk drive-based solution, an external media-based recovery solution (e.g. a. The transfer may no longer use a Software Product identified as an upgrade, you fail to the Restrictions. You shall not remove any Microsoft operating system software contained in such recovery solution shall be licensed for the original Software Product identified by HP as other terms along with /for the upgrade. Any software recovery solution provided with the update...
Support Telephone Numbers
Page 27
... Support Web site www.hp.com/support St. Romania Customer Service 4021-303.83.00 Customer Support 4021-303.84.01 CCC Technical Support 4021-315-4442 Fax 40-21-303.83.03 E-mail support.romania@hp.com Escalation address dragos.stanciu@hp.com Customer Support Web site www.hp.com/country/ro/rom HP CarePack Telephone Support 4021-303-8401 Web site (external clients www.hp...
... Support Web site www.hp.com/support St. Romania Customer Service 4021-303.83.00 Customer Support 4021-303.84.01 CCC Technical Support 4021-315-4442 Fax 40-21-303.83.03 E-mail support.romania@hp.com Escalation address dragos.stanciu@hp.com Customer Support Web site www.hp.com/country/ro/rom HP CarePack Telephone Support 4021-303-8401 Web site (external clients www.hp...
Illustrated Parts & Service Map HP 100B All-in-One
Page 1
...-001 646794-001 646795-001 Cables 1 Hard drive cable 2 Optical drive cable 3 Power button board cable 4 WLAN antenna * Webcam cable * LVDS cable * Inverter cable *Not shown 646789-001 646790-001 646782-001 646806-001 646786-001 646787-001 646788-001 HP 100B AIO Illustrated Parts & Service Map 640046-001 page 1 Key Specifications Processor Type RAM Type Maximum RAM Supported Power Display LAN (Wired) Wireless Webcam Graphics Drive Support I/O Interfaces Operating Systems AMD single-core and dual-core, soldered to change without notice. S. HP shall not be liable for...
...-001 646794-001 646795-001 Cables 1 Hard drive cable 2 Optical drive cable 3 Power button board cable 4 WLAN antenna * Webcam cable * LVDS cable * Inverter cable *Not shown 646789-001 646790-001 646782-001 646806-001 646786-001 646787-001 646788-001 HP 100B AIO Illustrated Parts & Service Map 640046-001 page 1 Key Specifications Processor Type RAM Type Maximum RAM Supported Power Display LAN (Wired) Wireless Webcam Graphics Drive Support I/O Interfaces Operating Systems AMD single-core and dual-core, soldered to change without notice. S. HP shall not be liable for...
Illustrated Parts & Service Map HP 100B All-in-One
Page 3
... Support • OS management of Embedded Security Device (some models) - Thermal - Clear CMOS memory. 2. Reconnect keyboard with card. 4. Reseat CPU fan. 2. Upgrade ROM proper version. Allows you enable/disable SATA bus power management and S5 maximum power savings. Device Options - System Board System Board Connectors and Jumpers (component location may be through the embedded solution or one of the installed NIC cards. Replace system board 103-System Board Failure DMA or timers 1. If third-party memory added, test using HP-only memory. 1. Ensure memory...
... Support • OS management of Embedded Security Device (some models) - Thermal - Clear CMOS memory. 2. Reconnect keyboard with card. 4. Reseat CPU fan. 2. Upgrade ROM proper version. Allows you enable/disable SATA bus power management and S5 maximum power savings. Device Options - System Board System Board Connectors and Jumpers (component location may be through the embedded solution or one of the installed NIC cards. Replace system board 103-System Board Failure DMA or timers 1. If third-party memory added, test using HP-only memory. 1. Ensure memory...
Getting Started Guide
Page 7
... Internet connection, click Start > Internet Explorer and follow the instructions on the hard drive, the installation process could take up your computer was shipped with a Microsoft operating system, some portions of the unit and above the monitor to permit the required airflow. ENWW Installing and Customizing the Software 1 Downloading Microsoft Windows Updates 1. NOTE: If the computer was not shipped with Windows Vista or Windows 7 loaded, you turn on the screen...
... Internet connection, click Start > Internet Explorer and follow the instructions on the hard drive, the installation process could take up your computer was shipped with a Microsoft operating system, some portions of the unit and above the monitor to permit the required airflow. ENWW Installing and Customizing the Software 1 Downloading Microsoft Windows Updates 1. NOTE: If the computer was not shipped with Windows Vista or Windows 7 loaded, you turn on the screen...
Getting Started Guide
Page 8
... to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that these disks be 2 Getting Started ENWW Obtain the latest support software, including support software for updates and install critical updates and service packs. To do so, right-click on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or Properties in Windows XP to reboot the machine...
... to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that these disks be 2 Getting Started ENWW Obtain the latest support software, including support software for updates and install critical updates and service packs. To do so, right-click on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or Properties in Windows XP to reboot the machine...
Getting Started Guide
Page 11
... Maintenance and Service Guide (English only) for four seconds. ENWW Finding More Information 5 also includes basic troubleshooting information should you connect the computer and peripheral devices and set up factoryprovided software; Refer to enter a low-power or "standby" state instead of the product hardware, as well as instructions for more information. Depending on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes...
... Maintenance and Service Guide (English only) for four seconds. ENWW Finding More Information 5 also includes basic troubleshooting information should you connect the computer and peripheral devices and set up factoryprovided software; Refer to enter a low-power or "standby" state instead of the product hardware, as well as instructions for more information. Depending on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes...
Getting Started Guide
Page 12
... the Maintenance and Service Guide (English only) for details. ● If the screen is blank, plug the monitor into a different video port on a network, plug another computer with a different cable into the network connection. Or, change out the monitor with the service technician. ● Remove any hardware that was recently installed. The flashing lights and/or beeps are working on the computer if one is functioning properly. ● If you know is available. Access HP Instant Support...
... the Maintenance and Service Guide (English only) for details. ● If the screen is blank, plug the monitor into a different video port on a network, plug another computer with a different cable into the network connection. Or, change out the monitor with the service technician. ● Remove any hardware that was recently installed. The flashing lights and/or beeps are working on the computer if one is functioning properly. ● If you know is available. Access HP Instant Support...
Getting Started Guide
Page 13
... installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is always voltage applied to restart the computer. You must be sure that all the needed device drivers have been installed. Then press the power button again to the system board. If the system will not function. During boot, the other than the factory-installed operating system, check to be plugged into a working...
... installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is always voltage applied to restart the computer. You must be sure that all the needed device drivers have been installed. Then press the power button again to the system board. If the system will not function. During boot, the other than the factory-installed operating system, check to be plugged into a working...
Getting Started Guide
Page 14
... the operating system, programs, and drivers. Close all open programs. 2. This includes software that was installed on your desktop. Under Protection Settings, select the disk for interpretation and recommended action. Click the Start button, right-click Computer, and then click Properties. 3. However, you use this System Restore procedure before you must reinstall any software that came on media included in diagnostics, and guided assistance. To add restore points manually...
... the operating system, programs, and drivers. Close all open programs. 2. This includes software that was installed on your desktop. Under Protection Settings, select the disk for interpretation and recommended action. Click the Start button, right-click Computer, and then click Properties. 3. However, you use this System Restore procedure before you must reinstall any software that came on media included in diagnostics, and guided assistance. To add restore points manually...
Getting Started Guide
Page 17
... Next. 9. Use the arrow keys to select the USB device and press Enter to store all peripheral devices from that were originally installed on your computer. NOTE: Some features might not be prompted to insert a new blank disc to try again. ● The number of the drive required to boot from the computer except the monitor, keyboard, and mouse. 5. If the computer works, click the Start button, and...
... Next. 9. Use the arrow keys to select the USB device and press Enter to store all peripheral devices from that were originally installed on your computer. NOTE: Some features might not be prompted to insert a new blank disc to try again. ● The number of the drive required to boot from the computer except the monitor, keyboard, and mouse. 5. If the computer works, click the Start button, and...
Getting Started Guide
Page 18
...; Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer 12 Getting Started ENWW Click Create recovery media using blank DVD(s), and then click Next. 4. To create a recovery USB flash drive: 1. Using, Updating, and Maintaining Your PC (Windows 7 Systems) Systems with a USB flash drive, and then click Next. 5. Click the Start button, click All Programs, click Recovery Manager...
...; Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer 12 Getting Started ENWW Click Create recovery media using blank DVD(s), and then click Next. 4. To create a recovery USB flash drive: 1. Using, Updating, and Maintaining Your PC (Windows 7 Systems) Systems with a USB flash drive, and then click Next. 5. Click the Start button, click All Programs, click Recovery Manager...
Maintenance & Service Guide HP 100B All-in-One
Page 10
... the Software If you must also install the drivers for each of the devices. After the updates have open before rebooting. If prompted for updates and install critical updates and service packs. Once an Internet connection has been established, click the Start button. 3. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you to locate the i386 folder. These CD image files are selected. Downloading Microsoft Windows Updates 1. Select...
... the Software If you must also install the drivers for each of the devices. After the updates have open before rebooting. If prompted for updates and install critical updates and service packs. Once an Internet connection has been established, click the Start button. 3. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you to locate the i386 folder. These CD image files are selected. Downloading Microsoft Windows Updates 1. Select...
Maintenance & Service Guide HP 100B All-in-One
Page 17
... to change Computer Setup options, flash the ROM, and make changes to boot from an operating system installed on warm boots , such as Ctrl+Alt+Delete or Restart from Windows, unless enabled in Password Options (see below). NOTE: If the setup password is set and enable a setup (administrator) password. NOTE: This password does not appear on a network server. Table 2-4 Computer Setup-Security Option Setup Password Power-On Password Device Security USB Security Slot Security Network Service Boot Description Allows you to disable or enable the mini card slot Enables/disables the...
... to change Computer Setup options, flash the ROM, and make changes to boot from an operating system installed on warm boots , such as Ctrl+Alt+Delete or Restart from Windows, unless enabled in Password Options (see below). NOTE: If the setup password is set and enable a setup (administrator) password. NOTE: This password does not appear on a network server. Table 2-4 Computer Setup-Security Option Setup Password Power-On Password Device Security USB Security Slot Security Network Service Boot Description Allows you to disable or enable the mini card slot Enables/disables the...
Maintenance & Service Guide HP 100B All-in-One
Page 19
...Security Device. This option allows the user to Factory Settings of some models) (enable/disable) - Changing this option, a Setup password must be set . ● Reset to disable or enable the power button. This option allows the user to limit the operating system ability to request a Reset to limit operating system control of the side panel buttons. NOTE: To enable this setting requires turning the computer off and then back on . Consumer IR Power Button (enable/disable) - Optical Drive Eject Button (enable/disable) - PAVP enables the Protected Audio Video Path in Windows. This...
...Security Device. This option allows the user to Factory Settings of some models) (enable/disable) - Changing this option, a Setup password must be set . ● Reset to disable or enable the power button. This option allows the user to limit the operating system ability to request a Reset to limit operating system control of the side panel buttons. NOTE: To enable this setting requires turning the computer off and then back on . Consumer IR Power Button (enable/disable) - Optical Drive Eject Button (enable/disable) - PAVP enables the Protected Audio Video Path in Windows. This...
Maintenance & Service Guide HP 100B All-in-One
Page 20
... Chapter 2 Computer Setup (F10) Utility S5 Maximum Power Savings-Turns off power to all nonessential hardware when system is off /on some models, allows you to enter Computer (F10) Setup. BIOS Power-On Allows you will add a user-specified delay to use the suspend/sleep feature or the Remote Management features. ● POST Delay (None, 5, 10 15, or 20 seconds). only needed for hard disks on /previous state): Setting this feature...
... Chapter 2 Computer Setup (F10) Utility S5 Maximum Power Savings-Turns off power to all nonessential hardware when system is off /on some models, allows you to enter Computer (F10) Setup. BIOS Power-On Allows you will add a user-specified delay to use the suspend/sleep feature or the Remote Management features. ● POST Delay (None, 5, 10 15, or 20 seconds). only needed for hard disks on /previous state): Setting this feature...
Maintenance & Service Guide HP 100B All-in-One
Page 21
... for installed NIC cards that support ASF or DASH. Management Operations Allows you to set : ● MEBx Setup Prompt (enable/disable) ● Unprovision AMT on ). ● Internal Speaker (some models) (does not affect external speakers). ● NIC Option ROM Download (PXE, Disable, iSCSI). Table 2-6 Computer Setup-Advanced (continued) Device Options Allows you to set : ● Num Lock State at Power-On (off/on next boot ● SOL Terminal Emulation Mode ● SOL Local Keyboard (enable/disable) Computer Setup (F10) Utilities...
... for installed NIC cards that support ASF or DASH. Management Operations Allows you to set : ● MEBx Setup Prompt (enable/disable) ● Unprovision AMT on ). ● Internal Speaker (some models) (does not affect external speakers). ● NIC Option ROM Download (PXE, Disable, iSCSI). Table 2-6 Computer Setup-Advanced (continued) Device Options Allows you to set : ● Num Lock State at Power-On (off/on next boot ● SOL Terminal Emulation Mode ● SOL Local Keyboard (enable/disable) Computer Setup (F10) Utilities...
Maintenance & Service Guide HP 100B All-in-One
Page 88
... ROM or expansion board option ROM checksum. 1. Clear CMOS. 5. Replace the system board. 110-Out of Memory Space for instructions on the screen. Internal PXE option ROM is displayed on installing a new battery, or contact an authorized dealer or reseller for booting from being downloaded during POST. Reset the date and time under Control Panel. NOTE: The computer will beep once after a POST text message is used for RTC battery replacement. 80 Appendix A POST Error Messages Flash the ROM if needed...
... ROM or expansion board option ROM checksum. 1. Clear CMOS. 5. Replace the system board. 110-Out of Memory Space for instructions on the screen. Internal PXE option ROM is displayed on installing a new battery, or contact an authorized dealer or reseller for booting from being downloaded during POST. Reset the date and time under Control Panel. NOTE: The computer will beep once after a POST text message is used for RTC battery replacement. 80 Appendix A POST Error Messages Flash the ROM if needed...
Maintenance & Service Guide HP 100B All-in-One
Page 101
... to the proper voltage. Particular attention should be installed. 2. Japanese Power Cord Requirements For use in any manner, replace it . Do not operate this product with this product on some computers have external power switches are applicable to be between 100-120 or 220-240 volts AC. C Power Cord Set Requirements The power supplies on any other countries must meet the requirements...
... to the proper voltage. Particular attention should be installed. 2. Japanese Power Cord Requirements For use in any manner, replace it . Do not operate this product with this product on some computers have external power switches are applicable to be between 100-120 or 220-240 volts AC. C Power Cord Set Requirements The power supplies on any other countries must meet the requirements...
Maintenance & Service Guide HP 100B All-in-One
Page 103
... adapter spare part numbers audible codes 87 26, 27 B battery disposal 23 beep codes 87 bezel removing 74 spare part number booting options Full Boot 79 Quick Boot 79 25, 27, 74 C cable pinouts SATA data 14 cables hard drive 55 inverter board 60 LVDS 28 optical drive 57 power button board 25, 27, 63 webcam module 25, 28, 52 WLAN module 25, 28, 69 cautions AC power 16 cables 22 electrostatic discharge 17 keyboard cleaning 21 keyboard keys 21...
... adapter spare part numbers audible codes 87 26, 27 B battery disposal 23 beep codes 87 bezel removing 74 spare part number booting options Full Boot 79 Quick Boot 79 25, 27, 74 C cable pinouts SATA data 14 cables hard drive 55 inverter board 60 LVDS 28 optical drive 57 power button board 25, 27, 63 webcam module 25, 28, 52 WLAN module 25, 28, 69 cautions AC power 16 cables 22 electrostatic discharge 17 keyboard cleaning 21 keyboard keys 21...