HP 100B Support Question
HP 100B Support Question
Find answers below for this question about HP 100B - All-in-One PC.Need a HP 100B manual? We have 5 online manuals for this item!
Question posted by lsshre on January 17th, 2014
Hp 100b All In One Screen Does Not Display
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Related HP 100B Manual Pages
Illustrated Parts & Service Map HP 100B All-in-One - Page 1
... Illustrated Parts & Service Map
640046-001
page 1 Illustrated Parts & Service Map
Spare Parts
HP 100B All-In One PC
© 2011 Hewlett-Packard Development Company, L.P.
S. Key Specifications
Processor Type RAM Type Maximum RAM Supported Power Display LAN (Wired) Wireless Webcam Graphics
Drive Support
I/O Interfaces
Operating Systems
AMD single-core and dual-core, soldered to...
Illustrated Parts & Service Map HP 100B All-in-One - Page 2
...single core (includes thermal material) * System board, AMD, dual core (includes thermal material) 2 Inverter for use with Samsung/CMI display panels * Inverter for use with LG display panels 3 WLAN module (802.11a/b/g/n) Memory modules (PC3-10600) * 1 GB * 2 GB * 4 GB
* Not ...-061 596410-001 647523-001
537924-001 537924-161 537924-201
HP 100B AIO Illustrated Parts & Service Map
640046-001
page 2
Illustrated Parts & Service Map HP 100B All-in-One - Page 3
...Screen Message
Probable Cause
Recommended Action
101-Option ROM Error
System ROM or expansion board option ROM checksum.
1. Replace system board
103-System Board Failure
DMA or timers
1. If 304, possible system board
problem.
511-Display...Terminal Emulation Mode • SOL Local Keyboard (enable/disable)
HP 100B AIO Illustrated Parts & Service Map
640046-001
page 3
...
Getting Started Guide - Page 3
...failure to equipment or loss of the supported languages, the menu and books are displayed in the language chosen during initial system setup or as specified later in English....Accessing User Guides and HP Diagnostics (Windows systems)
The menu and books are displayed in the Windows Regional Settings. Accessing User Guides (Linux systems)
Locate the desktop icon labeled HP User Manuals and ...
Getting Started Guide - Page 5
...Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing Disk Image... Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 ...PC (Windows 7 Systems 12
ENWW
v
Getting Started Guide - Page 7
... instructions on the screen.
2. If your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. NOTE: If the computer was not shipped with HP Total Care before installing... properly. Installing the Windows Operating System
The first time you turn on the screen to the computer until the operating system is being installed.
NOTE: Be sure...
Getting Started Guide - Page 8
... Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Windows Desktop, then click...For more pop-up from http://www.hp.com/support. 4. Customizing the Monitor Display (Windows systems)
If you wish, ...taskbar.
In Windows Vista and Windows 7, the Windows Update screen appears. After the updates have open before rebooting. Accessing Disk...
Getting Started Guide - Page 9
.... The information in order to get the most from your PC.
Accessing Vision Diagnostics (Windows systems)
To access Vision Diagnostics,... on CD with some computer models only. Running tests is displayed when you invoke Vision Diagnostics.
See Downloading the Latest Version of... and the software installed in each screen of the utility can be downloaded from http://www.hp.com and burned to a CD...
Getting Started Guide - Page 10
...Survey tab displayed. NOTE: If the system does not boot to the CD in the Computer Setup utility. Go to change the boot order in the optical drive, you may need to http://www.hp.com.
... Shut Down. In Windows 7 and Windows XP Professional, click Start > Shut Down. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is on, insert the CD into Vision Diagnostics. ...
Getting Started Guide - Page 12
...hp.com/support.
● Refer to the comprehensive Maintenance and Service Guide (English only) for more detailed information.
Refer to the Maintenance and Service Guide (English only) for details.
● If the screen... loaded. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the...
Getting Started Guide - Page 14
...any software programs you installed after purchase.
8 Getting Started
ENWW HP Support Assistant
HP Support Assistant is an HP application that helps you maintain the performance of your computer and resolve...was not installed on the computer at the factory.
NOTE: HP Support Assistant is not available on your desktop. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes
If you...
Getting Started Guide - Page 18
...Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories ... each disc as you may not be grayed out on the screen. Click Next.
Follow the onscreen instructions. NOTE: Do not ... will be able to continue.
3. Using, Updating, and Maintaining Your PC (Windows 7 Systems)
Systems with a USB flash drive, and then ...
Maintenance & Service Guide HP 100B All-in-One - Page 1
Maintenance & Service Guide
HP 100B All-in-One PC
Maintenance & Service Guide HP 100B All-in-One - Page 2
... Service Guide
HP Compaq 100B All-in the express warranty statements accompanying such products and services. The information contained herein is protected by copyright.
HP shall not be liable for HP products and ... as constituting an additional warranty. Microsoft and Windows are set forth in -One PC
First Edition (January 2011)
Document Part Number: 640045-001 and other countries....
Maintenance & Service Guide HP 100B All-in-One - Page 9
...the Begin button, and follow the instructions on the screen.
Carefully read and follow the instructions on the screen to the computer until the operating system is being ...install the operating system. 1 Installing and Customizing the Software
If your computer was shipped with HP Total Care before installing the operating system.
This process takes about 5 to 60 minutes. NOTE...
Maintenance & Service Guide HP 100B All-in-One - Page 10
...installation CD. In Windows XP, you will prompt you to install a program from http://www.hp.com/support. Then select Yes to the appropriate drivers. Each .iso file can be directed ... and service packs.
5. Downloading Microsoft Windows Updates
1. Click on the screen. If you see one or more pop-up your PC that contain the installation software for each of the computer, and press...
Maintenance & Service Guide HP 100B All-in-One - Page 15
...AHCI and IDE.
Operating systems usually do not require additional driver support in IDE mode.
There are displayed. AHCI (default option) - When a device is the most backwards-compatible setting of the SATA...required device driver installed, the system will crash (blue screen). Allows operating systems with AHCI device drivers loaded to boot from an AHCI volume. Computer Setup...
Maintenance & Service Guide HP 100B All-in-One - Page 37
...shut down a blanket,
towel, or other soft cloth to Disassemble the Computer 29 HP recommends that you set down , disconnect the power adapter from the back of the
... the computer. 3. Preparing to protect the touch screen surface from scratches or other attached cables from the back of the computer. 5. Beware of the HP Pro Allin-One. Preparing to Disassemble the Computer
To...
Maintenance & Service Guide HP 100B All-in-One - Page 87
..., such as the memory test. To manually switch to the Full Boot Every x Days mode, using Computer Setup.
79 If a POST error occurs, the screen will display the error message. Quick Boot is POST Message Disabled. POST Message Disabled suppresses most system messages during POST, press any key (except F10, F11, or...
Maintenance & Service Guide HP 100B All-in-One - Page 88
...date and time under Control Panel. See the Hardware Reference Guide for instructions on the screen. POST Numeric Codes and Text Messages
This section covers those POST errors that may ...recently added, remove it to see if the problem remains.
4. Internal PXE option ROM is displayed on installing a new battery, or contact an authorized dealer or reseller for booting from being ...
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