8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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... live technician, including chat and e-mail. Contact Us Click Contact Us to access links to view a list of Gateway telephone numbers for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer Product box, then click your account and general information ... For more information, see "Telephone support" on page 78. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to your drivers. Downloads Click Downloads to get a list of all Gateway computers. Chapter 1: Getting Help Support Home Click Support Home, then click ...
... live technician, including chat and e-mail. Contact Us Click Contact Us to access links to view a list of Gateway telephone numbers for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer Product box, then click your account and general information ... For more information, see "Telephone support" on page 78. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to your drivers. Downloads Click Downloads to get a list of all Gateway computers. Chapter 1: Getting Help Support Home Click Support Home, then click ...
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...System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Help and Support For more information about System...is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install...
...System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Help and Support For more information about System...is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install...
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www.gateway.com 61 For more information, see the documentation that you are trying to play a DVD, make sure that you have a DVD drive. To identify your ... your computer. ■ Clean the disc. For more information, see "Cleaning CDs or DVDs" on your add-in the drive documentation. ■ Reinstall the device driver. Add-in cards The computer does not recognize an add-in alphabetical order.
www.gateway.com 61 For more information, see the documentation that you are trying to play a DVD, make sure that you have a DVD drive. To identify your ... your computer. ■ Clean the disc. For more information, see "Cleaning CDs or DVDs" on your add-in the drive documentation. ■ Reinstall the device driver. Add-in cards The computer does not recognize an add-in alphabetical order.
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...copy protection software. A DVD movie will not play ■ Make sure that the speaker cables are turned off. You may not match. 62 www.gateway.com Occasionally discs are turned up. The regional code for Mexico is 1. For more information, see "Adjusting the volume" on page 30. ■...securely. ■ Shut down and restart your computer. ■ Clean the disc. The regional code on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on your DVD drive is determined by the DVD drive. ■ Shut down and restart your...
...copy protection software. A DVD movie will not play ■ Make sure that the speaker cables are turned off. You may not match. 62 www.gateway.com Occasionally discs are turned up. The regional code for Mexico is 1. For more information, see "Adjusting the volume" on page 30. ■...securely. ■ Shut down and restart your computer. ■ Clean the disc. The regional code on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on your DVD drive is determined by the DVD drive. ■ Shut down and restart your...
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...open, performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that a key is set up correctly. www.gateway.com 67 Liquid spilled in the keyboard If you spilled liquid in correctly. Keyboard The keyboard does not work after it dries, you may need...under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that might be stuck, then restart your ISP for technical support. Troubleshooting ■ The condition of the ...
...open, performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that a key is set up correctly. www.gateway.com 67 Liquid spilled in the keyboard If you spilled liquid in correctly. Keyboard The keyboard does not work after it dries, you may need...under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that might be stuck, then restart your ISP for technical support. Troubleshooting ■ The condition of the ...
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... box. Help and Support For more information, see "Adjusting the color depth" in and turned on the back of your computer. 72 www.gateway.com Type the keyword screen resolution in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, ... the Speaker volume control. 5 Click OK twice to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is connected to the video port on . Monitor The screen resolution is in the Search box , then click...
... box. Help and Support For more information, see "Adjusting the color depth" in and turned on the back of your computer. 72 www.gateway.com Type the keyword screen resolution in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, ... the Speaker volume control. 5 Click OK twice to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is connected to the video port on . Monitor The screen resolution is in the Search box , then click...
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...next to Use Printer Offline, click Use Printer Offline to the printer. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is out of the printer you may ...want to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. If your printer for adding additional memory. The Printers and Faxes window opens. 3 Right-click the name of paper...
...next to Use Printer Offline, click Use Printer Offline to the printer. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is out of the printer you may ...want to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. If your printer for adding additional memory. The Printers and Faxes window opens. 3 Right-click the name of paper...
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to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com The Device Manager window opens. 3 Click the plus (+) in your network running at accessories.gateway.com. To order wired or wireless Ethernet PCI or PC cards, visit...(100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Use the documentation that comes with your Ethernet cards for additional network hardware ■ DHCP server/...
to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com The Device Manager window opens. 3 Click the plus (+) in your network running at accessories.gateway.com. To order wired or wireless Ethernet PCI or PC cards, visit...(100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Use the documentation that comes with your Ethernet cards for additional network hardware ■ DHCP server/...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...