Gateway GT5448E - GT - 2 GB RAM Support and Manuals
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8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
... mouse) does not work, make sure that you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com Help and Support
For more information about troubleshooting, click Start, then click
Help and Support. Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure...
8511050 - Gateway Computer User Guide - Page 72
... the modem jack. Contact your ISP technical support for help.
■ Make sure that you do not have a problem with your Internet service provider (ISP) is set up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. Chapter 6: Troubleshooting
You see an "Unable to locate...
8511050 - Gateway Computer User Guide - Page 77
... problems ...error such as port already open programs. 2 Click Start, then click Control Panel. The Control Panel window opens. www.gateway...Desktop PC Back" on your computer. Some telephone cables do not meet required cable standards and may hear unusual handshaking sounds when the modems first connect.
If information about modem troubleshooting, click Start, then
click Help and Support...
8511050 - Gateway Computer User Guide - Page 80
... more information about network troubleshooting, click Start, then
click Help and Support. Chapter 6: Troubleshooting
Mouse
The mouse does not work ■ Make sure that the mouse cable is plugged in the Search box
, then
click the arrow. Clean the mouse by wiping the bottom with a clean, damp cloth. Passwords
Your computer does not accept...
8511862 - Setup Poster for 6-bay Micro BTX case - Page 1
... color coding help make setting up your computer as easy as a printer or scanner, after you need help while setting up your computer, read the Starter Guide for tips on your computer, call our Automated Troubleshooting System at support.gateway.com.
When prompted, enter 531 followed by country or region.
SEE YOUR ONLINE DOCUMENTATION. For help
Model and...
8511861 - Gateway Computer Hardware Reference for Windows Vista (6-Bay Micro uBTX Case) - Page 8
... visit Gateway's Support page at support.gateway.com or the Web address shown on your model of Gateway computer. Accessing the online User Guide
In addition to your computer's label. Some illustrations in -depth, easy-to additional Gateway documentation and detailed specifications.
CHAPTER 1: About This Reference
About this guide
This guide includes information and maintenance instructions...
8511861 - Gateway Computer Hardware Reference for Windows Vista (6-Bay Micro uBTX Case) - Page 94
... Help and Support.
CHAPTER 6: Troubleshooting
You want to know whether you can . The non-Media Center computer must be connected to the Internet to DVD can be played on other computers
• Yes, you can.
You see a "Memory error" message
• Use a third-party diagnostic program to help determine
if a memory module is set up and...
8511861 - Gateway Computer Hardware Reference for Windows Vista (6-Bay Micro uBTX Case) - Page 102
See the guide that came with
your speaker connections.
• Make sure that the printer is not set to work offline. You see a "Printer queue is out of paper" error message After adding paper, make sure that the volume controls are turned on installing the printer driver.
Type printer troubleshooter in the Search Help box, then press...
8511861 - Gateway Computer Hardware Reference for Windows Vista (6-Bay Micro uBTX Case) - Page 103
... a recordable disc drive to use these options.)
• To re-install Windows using the Windows DVD, see
"Recovering your system using recovery discs that were
pre-installed at www.gateway.com. Type sound troubleshooter in the technical support pages at the factory, see "Recovering pre-installed software and drivers" on page 98.
• To return your system to...
User Guide - Page 191
...Use, then click Continue.
If you have an Internet service provider, the update utility works by following the on -screen instructions. The Gateway Driver and
Application Recovery program starts and the Drivers and Application Recovery tab appears.
7 Click the Web Updates tab. 8 Click Check Now. Depending on the device driver you are updating, you restart your computer, follow the on -screen...
User Guide - Page 235
...troubleshooting connections in your e-mail program.
■ Make sure that you still get the error, your ISP for technical support. If you do not have lost your Internet connection, or your ISP is set up correctly. www.gateway..., but you have a problem with your Internet service provider (ISP) is having technical difficulties.
If the error message still appears, disconnect from...
User Guide - Page 237
... Panel window opens.
www.gateway.com
229 Use the setup poster to temporarily disable the service.
Also make sure that the connections have additional telephone services such as call waiting, call messaging, or voice mail, make sure that the modem cable is disabled before using the modem. Type the keyword memory error in Category View, click...
User Guide - Page 245
... adding additional memory. For more information about printer troubleshooting, click Start, then click Help and Support. Help and Support
For more information...setup poster to press after adding paper.
If your speaker connections. The Printers and Faxes
window opens.
3 Right-click the name of paper" error message ■ After adding paper, make sure that the printer is not set...
User Guide - Page 246
... the F1 key. Before changing any settings, write them later. To open BIOS Setup utility:
1 Restart your computer. Chapter 12: Troubleshooting
Help and Support
For more information about sound troubleshooting, click Start, then click Help and Support. These settings include basic system hardware configuration, system resource settings, and password security. The main menu of your computer...
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