User Manual
Page 1
XP-960 Small-in-One® Printer Start Here Read these instructions before using the product's control panel. Caution: Do not connect to your computer yet. 2 Turn on and configure 1 Connect the power cord to the back of cassette 2. 1 Remove all protective materials. Caution: Do not touch the flat, white cable. Cartridges are ready to an electrical outlet. For more information, see the online User's Guide. • If an error message appears, turn off...
XP-960 Small-in-One® Printer Start Here Read these instructions before using the product's control panel. Caution: Do not connect to your computer yet. 2 Turn on and configure 1 Connect the power cord to the back of cassette 2. 1 Remove all protective materials. Caution: Do not touch the flat, white cable. Cartridges are ready to an electrical outlet. For more information, see the online User's Guide. • If an error message appears, turn off...
User Manual
Page 2
... the paper settings on the printer's LCD screen, charging is loaded against the paper, but not too tight. Note: Save the caps and use them to recap the ink cartridges after removing them for storage or disposal. 4 Insert the cartridges at a time See the online User's Guide for instructions on loading paper in cassette 1 and rear paper slot, available paper types, sizes, loading capacity, and loading CD/DVD/Blu-ray™ discs. 1 Lower the front cover...
... the paper settings on the printer's LCD screen, charging is loaded against the paper, but not too tight. Note: Save the caps and use them to recap the ink cartridges after removing them for storage or disposal. 4 Insert the cartridges at a time See the online User's Guide for instructions on loading paper in cassette 1 and rear paper slot, available paper types, sizes, loading capacity, and loading CD/DVD/Blu-ray™ discs. 1 Lower the front cover...
User Manual
Page 3
... Time, Saturday. Passwords must be prompted to let setup continue. • If your wireless connection manually. Run a nozzle check to see a firewall alert message, click Unblock or Allow to set up your network has security enabled, make sure you will be entered in my printouts. Touch the screen to change without notice. Toll or long distance charges may apply. Quick Guide Basic information and troubleshooting. Technical support epson.com/support (U.S.) or epson...
... Time, Saturday. Passwords must be prompted to let setup continue. • If your wireless connection manually. Run a nozzle check to see a firewall alert message, click Unblock or Allow to set up your network has security enabled, make sure you will be entered in my printouts. Touch the screen to change without notice. Toll or long distance charges may apply. Quick Guide Basic information and troubleshooting. Technical support epson.com/support (U.S.) or epson...
User Manual
Page 5
... Custom Color Correction Options - Windows 99 Selecting Extended Settings - OS X...113 Selecting Page Setup Settings - OS X 116 Double-sided Printing Options and Adjustments - Windows 96 Image Options and Additional Settings - Windows 103 Checking Print Status - Windows 105 Changing the Language of the Printer Software Screens 106 Changing Automatic Update Options 107 Printing with Windows ...86 Selecting Basic Print Settings - OS X 114 Selecting Print Layout Options - Paper Size Settings - Windows 86 Paper Source Options - Windows 89 Multi-Page Printing Options - Mac...
... Custom Color Correction Options - Windows 99 Selecting Extended Settings - OS X...113 Selecting Page Setup Settings - OS X 116 Double-sided Printing Options and Adjustments - Windows 96 Image Options and Additional Settings - Windows 103 Checking Print Status - Windows 105 Changing the Language of the Printer Software Screens 106 Changing Automatic Update Options 107 Printing with Windows ...86 Selecting Basic Print Settings - OS X 114 Selecting Print Layout Options - Paper Size Settings - Windows 86 Paper Source Options - Windows 89 Multi-Page Printing Options - Mac...
User Manual
Page 7
... to Email 183 Saving Scanned Images to a Folder 184 Epson JPEG File Settings...185 Epson TIFF and Multi-TIFF File Settings 186 Using Memory Cards With Your Product 188 Inserting a Memory Card ...188 Memory Card Types ...189 Memory Card File Specifications 190 Removing a Memory Card...190 Printing from a Memory Card 197 Photo Layout Options ...198 Printing Photo Greeting Cards...199 7 Selecting Scan File Settings ...163 Available Scanned File Types and Optional Settings 164 Scanning with OS X Using Image Capture 165 Available Scan Settings - Memory Card 193 Print Setting Options -
... to Email 183 Saving Scanned Images to a Folder 184 Epson JPEG File Settings...185 Epson TIFF and Multi-TIFF File Settings 186 Using Memory Cards With Your Product 188 Inserting a Memory Card ...188 Memory Card Types ...189 Memory Card File Specifications 190 Removing a Memory Card...190 Printing from a Memory Card 197 Photo Layout Options ...198 Printing Photo Greeting Cards...199 7 Selecting Scan File Settings ...163 Available Scanned File Types and Optional Settings 164 Scanning with OS X Using Image Capture 165 Available Scan Settings - Memory Card 193 Print Setting Options -
User Manual
Page 10
Noise After Ink Installation ...272 Software Installation Problems ...272 Control Panel Setup Problems ...273 Solving Network Problems ...273 Product Cannot Connect to a Wireless Router or Access Point 274 Network Software Cannot Find Product on a Network 275 Product Does Not Appear in OS X Printer Window 276 Cannot Print Over a Network...276 Cannot Scan Over a Network ...277 Solving Copying Problems ...278 Product Makes Noise, But Nothing Copies 279 Product Makes Noise When It Sits for a While 279 Solving Paper Problems...279 Paper Feeding Problems...279 Paper Jam Problems Inside...
Noise After Ink Installation ...272 Software Installation Problems ...272 Control Panel Setup Problems ...273 Solving Network Problems ...273 Product Cannot Connect to a Wireless Router or Access Point 274 Network Software Cannot Find Product on a Network 275 Product Does Not Appear in OS X Printer Window 276 Cannot Print Over a Network...276 Cannot Scan Over a Network ...277 Solving Copying Problems ...278 Product Makes Noise, But Nothing Copies 279 Product Makes Noise When It Sits for a While 279 Solving Paper Problems...279 Paper Feeding Problems...279 Paper Jam Problems Inside...
User Manual
Page 29
... the Printer Settings window. Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics Using Epson Email Print With Epson Email Print, you want to print, attach a PDF, Microsoft Office document, or photo to Cloud. You can print from anywhere: Epson Email Print, Epson iPrint Mobile App, Epson Remote Print, and Epson Scan to an email and send it is not in use your smartphone, tablet, or computer. When you can use as the Power Off Timer setting...
... the Printer Settings window. Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics Using Epson Email Print With Epson Email Print, you want to print, attach a PDF, Microsoft Office document, or photo to Cloud. You can print from anywhere: Epson Email Print, Epson iPrint Mobile App, Epson Remote Print, and Epson Scan to an email and send it is not in use your smartphone, tablet, or computer. When you can use as the Power Off Timer setting...
User Manual
Page 30
... same wireless network that you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. Print from the Apple App Store or Google Play. 4. See the link below . 2. Download and install the Remote Print software. 4. Connect your Epson product. Obtain the email address and optional access key of your device, send it as Box, Dropbox, Evernote, or Google Drive. 1. Using the Epson iPrint Mobile App Use this address during Remote Print setup. 5. Parent topic: Epson Connect Solutions for printing, and enter this free Apple...
... same wireless network that you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. Print from the Apple App Store or Google Play. 4. See the link below . 2. Download and install the Remote Print software. 4. Connect your Epson product. Obtain the email address and optional access key of your device, send it as Box, Dropbox, Evernote, or Google Drive. 1. Using the Epson iPrint Mobile App Use this address during Remote Print setup. 5. Parent topic: Epson Connect Solutions for printing, and enter this free Apple...
User Manual
Page 36
... Control Panel You can select or change wireless network settings using your product control panel. We recommend that you through network setup. Select Wi-Fi Setup. 36 Press the home button, if necessary. 2. To install your network data and settings. 1. Note: Breakdown or repair of this product may cause loss of network data and settings. The installer program guides you make your own backup or print out your product on a wireless network, follow the instructions on the Start Here sheet and install...
... Control Panel You can select or change wireless network settings using your product control panel. We recommend that you through network setup. Select Wi-Fi Setup. 36 Press the home button, if necessary. 2. To install your network data and settings. 1. Note: Breakdown or repair of this product may cause loss of network data and settings. The installer program guides you make your own backup or print out your product on a wireless network, follow the instructions on the Start Here sheet and install...
User Manual
Page 161
... scan it without constraint. If the Thumbnail checkbox is deselected, clicking the Preview button opens a normal preview. There are two types of the scanned image size so you enter. • Trimming: Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of preview available, depending on the scan mode and selected settings: Thumbnail preview A thumbnail preview displays your image by Epson Scan...
... scan it without constraint. If the Thumbnail checkbox is deselected, clicking the Preview button opens a normal preview. There are two types of the scanned image size so you enter. • Trimming: Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of preview available, depending on the scan mode and selected settings: Thumbnail preview A thumbnail preview displays your image by Epson Scan...
User Manual
Page 247
...message screen appears on another computer on an envelope. Select Plain Paper/Bright White Paper or Envelope as possible for an extended period of time. Windows Printing with Expended Color Cartridges - Note: To use this feature, Epson Status Monitor must be able to cancel your product. 3. Click Cancel or Cancel Print to print. Otherwise, ink remaining in black ink with expended color ink cartridges using black ink. OS X Parent topic: Replacing Ink Cartridges Related tasks Removing and Installing Ink Cartridges Printing with Expended Color Cartridges - Access the print settings...
...message screen appears on another computer on an envelope. Select Plain Paper/Bright White Paper or Envelope as possible for an extended period of time. Windows Printing with Expended Color Cartridges - Note: To use this feature, Epson Status Monitor must be able to cancel your product. 3. Click Cancel or Cancel Print to print. Otherwise, ink remaining in black ink with expended color ink cartridges using black ink. OS X Parent topic: Replacing Ink Cartridges Related tasks Removing and Installing Ink Cartridges Printing with Expended Color Cartridges - Access the print settings...
User Manual
Page 272
... sheet. Parent topic: Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while installing your operating system. 272 Also make sure your product. Select one of these solutions: • Make sure your product is still in progress, contact Epson for your product software, try these options: • Wi-Fi/Network Settings: Resets all network settings. • All except Wi-Fi/Network Settings: Resets all control panel settings, except for network settings...
... sheet. Parent topic: Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while installing your operating system. 272 Also make sure your product. Select one of these solutions: • Make sure your product is still in progress, contact Epson for your product software, try these options: • Wi-Fi/Network Settings: Resets all network settings. • All except Wi-Fi/Network Settings: Resets all control panel settings, except for network settings...
User Manual
Page 273
... Setup Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Control Panel Setup Problems If you make sure your System Administrator. Parent topic: Solving Setup Problems Related tasks Adjusting Control Panel Position Changing LCD Screen Language Solving Network Problems Check these solutions: • To view LCD screen text in OS X Printer Window Cannot Print Over a Network 273 Note: Breakdown or repair of this product may not have problems setting up or using your...
... Setup Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Control Panel Setup Problems If you make sure your System Administrator. Parent topic: Solving Setup Problems Related tasks Adjusting Control Panel Position Changing LCD Screen Language Solving Network Problems Check these solutions: • To view LCD screen text in OS X Printer Window Cannot Print Over a Network 273 Note: Breakdown or repair of this product may not have problems setting up or using your...
User Manual
Page 287
... an error light or error message after you may need more than the minimum requirements. Click OK to a USB hub, connect it all the way into its slot. 3. Complete the ink cartridge installation steps. Parent topic: Solving Problems Printing from a Computer Related topics Replacing Ink Cartridges Printing is connected to close the Devices and Printers window before you print. • Make sure Quiet Mode is turned off. • Clear space on replacing an ink cartridge in the ink cartridge replacement...
... an error light or error message after you may need more than the minimum requirements. Click OK to a USB hub, connect it all the way into its slot. 3. Complete the ink cartridge installation steps. Parent topic: Solving Problems Printing from a Computer Related topics Replacing Ink Cartridges Printing is connected to close the Devices and Printers window before you print. • Make sure Quiet Mode is turned off. • Clear space on replacing an ink cartridge in the ink cartridge replacement...
User Manual
Page 291
... connecting your printed image is the wrong size or in the printer settings window, and cancel any cables are set correctly; You can use the preview option in your printer software to check your margins before reprinting: • Make sure any stalled print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead. • If incorrect characters still appear in your printing program and printer software. • Make sure...
... connecting your printed image is the wrong size or in the printer settings window, and cancel any cables are set correctly; You can use the preview option in your printer software to check your margins before reprinting: • Make sure any stalled print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead. • If incorrect characters still appear in your printing program and printer software. • Make sure...
User Manual
Page 294
... Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Adjust the Print Density and/or Increase Ink Drying Time settings. • Run a nozzle check to set. • Turn off any of the print head nozzles are printing on thick paper or envelopes, turn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software. (Turning this setting on will decrease print speed.) • Remove each sheet...
... Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Adjust the Print Density and/or Increase Ink Drying Time settings. • Run a nozzle check to set. • Turn off any of the print head nozzles are printing on thick paper or envelopes, turn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software. (Turning this setting on will decrease print speed.) • Remove each sheet...
User Manual
Page 304
... Memory Card Problems Related references Memory Card Types Memory Card File Specifications Related tasks Inserting a Memory Card Cannot Transfer Photos To or From a Memory Card If you have problems transferring photos to or from a memory card inserted in the correct format. • If you expect or may not see all the photos you have inserted only one memory card at a time. Also make sure it is set correctly. 304 Parent topic: Solving Memory Card Problems Related references Memory Card Types Related...
... Memory Card Problems Related references Memory Card Types Memory Card File Specifications Related tasks Inserting a Memory Card Cannot Transfer Photos To or From a Memory Card If you have problems transferring photos to or from a memory card inserted in the correct format. • If you expect or may not see all the photos you have inserted only one memory card at a time. Also make sure it is set correctly. 304 Parent topic: Solving Memory Card Problems Related references Memory Card Types Related...
Product Specifications
Page 4
..., setup and instruction manual, CD-ROM containing software and drivers (Windows and Mac 10), power cord, Six Claria Photo HD ink cartridges: one ink color. Google is a SmartWay SM Transport Partner 12 Ordering Information Expression Photo XP-960 C11CE82201 † Black and color print speeds are subject to the printer, as well as 1.5 picoliters Copy ISO Copy Speed † † Black 8.1 ISO cpm | Color 8.1 ISO cpm Copy Modes Color, Black/White, Text, Text and Image, Photo Copy Quantity 1 - 99 copies (PC-free) Maximum Copy Size 8.5" x 14" Copy Features Auto background removal...
..., setup and instruction manual, CD-ROM containing software and drivers (Windows and Mac 10), power cord, Six Claria Photo HD ink cartridges: one ink color. Google is a SmartWay SM Transport Partner 12 Ordering Information Expression Photo XP-960 C11CE82201 † Black and color print speeds are subject to the printer, as well as 1.5 picoliters Copy ISO Copy Speed † † Black 8.1 ISO cpm | Color 8.1 ISO cpm Copy Modes Color, Black/White, Text, Text and Image, Photo Copy Quantity 1 - 99 copies (PC-free) Maximum Copy Size 8.5" x 14" Copy Features Auto background removal...
Quick Guide and Warranty
Page 3
... settings. ■ Scan to Cloud: Sends your scanned files to a destination that you have access to email. You can select from and scan to your mobile device using the control panel. Epson iPrint™ You can print from the following options: ■ Scan to Memory Card: Saves your scanned file on the control panel. See your online User's Guide for more information, see your online User's Guide. Mobile Printing Epson® products support a variety of wireless printing solutions. Note: To print from your online User's Guide or epson.com/connect...
... settings. ■ Scan to Cloud: Sends your scanned files to a destination that you have access to email. You can select from and scan to your mobile device using the control panel. Epson iPrint™ You can print from the following options: ■ Scan to Memory Card: Saves your scanned file on the control panel. See your online User's Guide for more information, see your online User's Guide. Mobile Printing Epson® products support a variety of wireless printing solutions. Note: To print from your online User's Guide or epson.com/connect...
Quick Guide and Warranty
Page 4
... Epson Scan icon on your online User's Guide for your product. On Windows, Easy Photo Scan is automatically installed on using Software Update. If you installed a scanner driver. Scanning to the Cloud You can use Image Capture to download the application, or download the application from the Epson support site (epson.com/support/xp960 [U.S.] or epson.ca/support/xp960 [Canada]). Installing the Scanner Driver Make sure you cannot select the product as a source, update the application using Easy Photo Scan. 4 Scanning Mac users can change the file type and the save...
... Epson Scan icon on your online User's Guide for your product. On Windows, Easy Photo Scan is automatically installed on using Software Update. If you installed a scanner driver. Scanning to the Cloud You can use Image Capture to download the application, or download the application from the Epson support site (epson.com/support/xp960 [U.S.] or epson.ca/support/xp960 [Canada]). Installing the Scanner Driver Make sure you cannot select the product as a source, update the application using Easy Photo Scan. 4 Scanning Mac users can change the file type and the save...