Epson Connect Guide
Page 2
... a Google account 21 Registering a printer 22 Notes on Transferring or Disposing of the Printer 40 Troubleshooting Restrictions 41 Epson Connect 41 Email Print 41 Scan to Cloud 43 Epson iPrint (3.x 43 Remote Print 44 Other Company Network Services 44 Google Cloud Print 44 AirPrint 45 ...System Requirements 46 Operating system 46 Network Environment 46 Copyrights 46 Using the Services Epson Connect Services 23 User Page 23 Email Print 23 Scan to Cloud 26 Epson iPrint (3.x 27 Epson Remote Driver (Windows only 31 Settings for email notifications 32 Other Company Network ...
... a Google account 21 Registering a printer 22 Notes on Transferring or Disposing of the Printer 40 Troubleshooting Restrictions 41 Epson Connect 41 Email Print 41 Scan to Cloud 43 Epson iPrint (3.x 43 Remote Print 44 Other Company Network Services 44 Google Cloud Print 44 AirPrint 45 ...System Requirements 46 Operating system 46 Network Environment 46 Copyrights 46 Using the Services Epson Connect Services 23 User Page 23 Email Print 23 Scan to Cloud 26 Epson iPrint (3.x 27 Epson Remote Driver (Windows only 31 Settings for email notifications 32 Other Company Network ...
Epson Connect Guide
Page 41
... many attachments: The number of files attached to the sender of the printer when an error occurs. Epson Connect Guide Troubleshooting Troubleshooting Restrictions The following restrictions apply to the Epson Connect and Google Cloud Print services. ❏ Epson Connect does not support IPv6. ❏ The connection cannot pass through more than one address is not...
... many attachments: The number of files attached to the sender of the printer when an error occurs. Epson Connect Guide Troubleshooting Troubleshooting Restrictions The following restrictions apply to the Epson Connect and Google Cloud Print services. ❏ Epson Connect does not support IPv6. ❏ The connection cannot pass through more than one address is not...
Epson Connect Guide
Page 42
...the body of the email when this error occurs. ❏ The print job was deleted: The print job was deleted from the Epson Connect service, and then register it only passes through two or more information on printer operations, see the printer's documentation. ❏... sending the email again. ❏ User account registration to be printed in the attachment(s). - Connect the printer to the email. Epson Connect Guide Troubleshooting ❏ The printer owner has suspended the Email Print service: The printer owner has suspended the Email Print service for printing: Check...
...the body of the email when this error occurs. ❏ The print job was deleted: The print job was deleted from the Epson Connect service, and then register it only passes through two or more information on printer operations, see the printer's documentation. ❏... sending the email again. ❏ User account registration to be printed in the attachment(s). - Connect the printer to the email. Epson Connect Guide Troubleshooting ❏ The printer owner has suspended the Email Print service: The printer owner has suspended the Email Print service for printing: Check...
Epson Connect Guide
Page 43
...network (SSID) that are on and connected to the network. ❏ The network is not connected: Check that the device containing Epson iPrint is connected to the Internet. For more information on registering the printer, see "4. If the menu is not displayed even ...supports with this function, the printer firmware may be updated. Epson iPrint searches for each service from the Epson Connect server. Port 5222 needs to be connected to another network (SSID). Epson Connect Guide Troubleshooting Scan to Cloud Epson iPrint (3.x) Cannot scan ❏ The Destination List is not ...
...network (SSID) that are on and connected to the network. ❏ The network is not connected: Check that the device containing Epson iPrint is connected to the Internet. For more information on registering the printer, see "4. If the menu is not displayed even ...supports with this function, the printer firmware may be updated. Epson iPrint searches for each service from the Epson Connect server. Port 5222 needs to be connected to another network (SSID). Epson Connect Guide Troubleshooting Scan to Cloud Epson iPrint (3.x) Cannot scan ❏ The Destination List is not ...
Epson Connect Guide
Page 44
...connected to a dedicated Ipv6 network: You cannot use this function on a network that is only for IPv6. Epson Remote Driver is for IPv6. Windows 7, Vista, XP Printing or scanning is too slow If another application is running or the device enters power saving mode while printing... file name, the display returns to the network, and that the network is connected. Printing or scanning resumes when Epson iPrint becomes active again. Epson Connect Guide Troubleshooting ❏ The printer is connected to a dedicated Ipv6 network: You cannot use this function on a network that...
...connected to a dedicated Ipv6 network: You cannot use this function on a network that is only for IPv6. Epson Remote Driver is for IPv6. Windows 7, Vista, XP Printing or scanning is too slow If another application is running or the device enters power saving mode while printing... file name, the display returns to the network, and that the network is connected. Printing or scanning resumes when Epson iPrint becomes active again. Epson Connect Guide Troubleshooting ❏ The printer is connected to a dedicated Ipv6 network: You cannot use this function on a network that...
Epson Connect Guide
Page 45
...and then check that application is using a smart device, you did not use this function: Check that the printer supports AirPrint on Epson's website. ❏ The network does not work: Check that the printer and the wireless router are on and connected to the ...to the network, and that the network is working normally. ❏ The service is turned off : Check that is not registered. Epson Connect Guide Troubleshooting Select Firmware Update from a different segment. The printer does not appear in advance. For more information, contact your network administrator. Cannot...
...and then check that application is using a smart device, you did not use this function: Check that the printer supports AirPrint on Epson's website. ❏ The network does not work: Check that the printer and the wireless router are on and connected to the ...to the network, and that the network is working normally. ❏ The service is turned off : Check that is not registered. Epson Connect Guide Troubleshooting Select Firmware Update from a different segment. The printer does not appear in advance. For more information, contact your network administrator. Cannot...
Quick Guide
Page 35
...moving the product closer to diagnose the cause of most problems. Press if necessary, then press l or r and select Help. Select Troubleshooting, then scroll up or recovering data and settings during or after the warranty period. Note: If the screen is not responsible for instructions...to see the following page for backing up or down to wake the printer from sleep mode. Or, access interactive troubleshooting and FAQs at epson.com/support (U.S.) or epson.ca/support (Canada). Contact your online User's Guide. Solving Problems If you have a problem with this product may...
...moving the product closer to diagnose the cause of most problems. Press if necessary, then press l or r and select Help. Select Troubleshooting, then scroll up or recovering data and settings during or after the warranty period. Note: If the screen is not responsible for instructions...to see the following page for backing up or down to wake the printer from sleep mode. Or, access interactive troubleshooting and FAQs at epson.com/support (U.S.) or epson.ca/support (Canada). Contact your online User's Guide. Solving Problems If you have a problem with this product may...
Quick Guide
Page 42
...a Support Representative Before you call Epson for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Purchase Supplies and Accessories You can also purchase supplies from an EPSON authorized reseller. Other Software Technical ...- 4 PM, Pacific Time, Saturday. Where to Get Help Internet Support Visit epson.com/support (U.S.) or epson.ca/support (Canada) for support, please have the following information ready: ■ Product name (XP-800) ■ Product serial number (located on the back of the product and ...
...a Support Representative Before you call Epson for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Purchase Supplies and Accessories You can also purchase supplies from an EPSON authorized reseller. Other Software Technical ...- 4 PM, Pacific Time, Saturday. Where to Get Help Internet Support Visit epson.com/support (U.S.) or epson.ca/support (Canada) for support, please have the following information ready: ■ Product name (XP-800) ■ Product serial number (located on the back of the product and ...
Start Here
Page 3
...the USB cable. You must install the software on the back of your computer screen. Any problems? See the online User's Guide for troubleshooting information. Caution: Be sure to close your other programs, including any screen savers and virus protection software, before beginning this information, contact... support (Canada). Wired network connection Make sure you see error messages on the printer's screen. If you have a USB cable (not included). Epson icon, if 4 Click Install (Windows) or Continue (Mac OS X) and follow the instructions on this way. Make sure you have an...
...the USB cable. You must install the software on the back of your computer screen. Any problems? See the online User's Guide for troubleshooting information. Caution: Be sure to close your other programs, including any screen savers and virus protection software, before beginning this information, contact... support (Canada). Wired network connection Make sure you see error messages on the printer's screen. If you have a USB cable (not included). Epson icon, if 4 Click Install (Windows) or Continue (Mac OS X) and follow the instructions on this way. Make sure you have an...