Epson Connect Guide
Page 2
... a Google account 21 Registering a printer 22 Notes on Transferring or Disposing of the Printer 40 Troubleshooting Restrictions 41 Epson Connect 41 Email Print 41 Scan to Cloud 43 Epson iPrint (3.x 43 Remote Print 44 Other Company Network Services 44 Google Cloud Print 44 AirPrint 45 ...System Requirements 46 Operating system 46 Network Environment 46 Copyrights 46 Using the Services Epson Connect Services 23 User Page 23 Email Print 23 Scan to Cloud 26 Epson iPrint (3.x 27 Epson Remote Driver (Windows only 31 Settings for email notifications 32 Other Company Network ...
... a Google account 21 Registering a printer 22 Notes on Transferring or Disposing of the Printer 40 Troubleshooting Restrictions 41 Epson Connect 41 Email Print 41 Scan to Cloud 43 Epson iPrint (3.x 43 Remote Print 44 Other Company Network Services 44 Google Cloud Print 44 AirPrint 45 ...System Requirements 46 Operating system 46 Network Environment 46 Copyrights 46 Using the Services Epson Connect Services 23 User Page 23 Email Print 23 Scan to Cloud 26 Epson iPrint (3.x 27 Epson Remote Driver (Windows only 31 Settings for email notifications 32 Other Company Network ...
Epson Connect Guide
Page 41
Epson Connect Guide Troubleshooting Troubleshooting Restrictions The following restrictions apply to the Epson Connect and Google Cloud Print services. ❏ Epson Connect does not support IPv6. ❏ The connection cannot pass through more than one proxy server. ❏ Because Epson Connect uses XMPP communication protocol, you enable ...server notifies the sender of emails sent to the Approved Senders List: The email sender's email address is 20 MB. Epson Connect Email Print Checking for an error The following situations may prevent an email from being received, even if the email...
Epson Connect Guide Troubleshooting Troubleshooting Restrictions The following restrictions apply to the Epson Connect and Google Cloud Print services. ❏ Epson Connect does not support IPv6. ❏ The connection cannot pass through more than one proxy server. ❏ Because Epson Connect uses XMPP communication protocol, you enable ...server notifies the sender of emails sent to the Approved Senders List: The email sender's email address is 20 MB. Epson Connect Email Print Checking for an error The following situations may prevent an email from being received, even if the email...
Epson Connect Guide
Page 42
Epson Connect Guide Troubleshooting ❏ The printer owner has suspended the Email Print service: The printer...has been suspended for a while, and then try sending the email again. ❏ User account registration to the Epson Connect service is exceeded. Connect the printer to use the Email Print service. Recommended download speed: 1 Mbps or ...the Print Log by the printer's owner. ❏ The print job was cancelled: Printing was cancelled from the Epson Connect service, and then register it only passes through two or more information, contact your account by converting the...
Epson Connect Guide Troubleshooting ❏ The printer owner has suspended the Email Print service: The printer...has been suspended for a while, and then try sending the email again. ❏ User account registration to the Epson Connect service is exceeded. Connect the printer to use the Email Print service. Recommended download speed: 1 Mbps or ...the Print Log by the printer's owner. ❏ The print job was cancelled: Printing was cancelled from the Epson Connect service, and then register it only passes through two or more information, contact your account by converting the...
Epson Connect Guide
Page 43
...the Internet. Creating a Destination List for IPv6. Cannot find the printer over the Internet ❏ Cannot connect the device containing Epson iPrint to the Internet: Check that can receive emails directly. An error mail is connected to a dedicated IPv6 network: You cannot... (SSID) that you can check supported printers for printers that the printer supports the Scan to Cloud service. Epson Connect Guide Troubleshooting Scan to Cloud Epson iPrint (3.x) Cannot scan ❏ The Destination List is not displayed even though the printer supports with this function...
...the Internet. Creating a Destination List for IPv6. Cannot find the printer over the Internet ❏ Cannot connect the device containing Epson iPrint to the Internet: Check that can receive emails directly. An error mail is connected to a dedicated IPv6 network: You cannot... (SSID) that you can check supported printers for printers that the printer supports the Scan to Cloud service. Epson Connect Guide Troubleshooting Scan to Cloud Epson iPrint (3.x) Cannot scan ❏ The Destination List is not displayed even though the printer supports with this function...
Epson Connect Guide
Page 44
... Other Company Network Services Google Cloud Print For more information on supported applications and details on the Google Cloud Print functions, see "Epson iPrint (3.x)" on supported formats, see the help page. & http://www.google.com/support/cloudprint/ For more information, contact your ...IPv4. Windows 7, Vista, XP Printing or scanning is too slow If another application is connected. If the network supports IPv4 and IPv6, this function connects using port 5222 may stop or slow down. Epson Remote Driver is for IPv6. Epson Connect Guide Troubleshooting ❏ The printer ...
... Other Company Network Services Google Cloud Print For more information on supported applications and details on the Google Cloud Print functions, see "Epson iPrint (3.x)" on supported formats, see the help page. & http://www.google.com/support/cloudprint/ For more information, contact your ...IPv4. Windows 7, Vista, XP Printing or scanning is too slow If another application is connected. If the network supports IPv4 and IPv6, this function connects using port 5222 may stop or slow down. Epson Remote Driver is for IPv6. Epson Connect Guide Troubleshooting ❏ The printer ...
Epson Connect Guide
Page 45
...the owner of the printer. Cannot print ❏ The application does not support AirPrint: You can only print from a different segment. Epson Connect Guide Troubleshooting Select Firmware Update from applications that are unique to a dedicated Ipv6 network: You cannot use this function on the same network: Check.... AirPrint The printer is not found ❏ The printer is not available with this function: Check that the printer supports AirPrint on Epson's website. ❏ The network does not work: Check that the printer and the wireless router are on and connected to the network...
...the owner of the printer. Cannot print ❏ The application does not support AirPrint: You can only print from a different segment. Epson Connect Guide Troubleshooting Select Firmware Update from applications that are unique to a dedicated Ipv6 network: You cannot use this function on the same network: Check.... AirPrint The printer is not found ❏ The printer is not available with this function: Check that the printer supports AirPrint on Epson's website. ❏ The network does not work: Check that the printer and the wireless router are on and connected to the network...
Quick Guide
Page 35
... firewall manufacturer for backing up or down to see if that you make sure your online User's Guide. Or, access interactive troubleshooting and FAQs at epson.com/support (U.S.) or epson.ca/support (Canada). Avoid placing it again. ■ Print a Network Status Sheet (see your online User's Guide. ... the signal strength. Solving Problems 35 Solving Problems If you have a problem with your EPSON product, check the messages on the LCD screen to see all the help topics. Select Troubleshooting, then scroll up or recovering data and settings during or after the warranty period. We...
... firewall manufacturer for backing up or down to see if that you make sure your online User's Guide. Or, access interactive troubleshooting and FAQs at epson.com/support (U.S.) or epson.ca/support (Canada). Avoid placing it again. ■ Print a Network Status Sheet (see your online User's Guide. ... the signal strength. Solving Problems 35 Solving Problems If you have a problem with your EPSON product, check the messages on the LCD screen to see all the help topics. Select Troubleshooting, then scroll up or recovering data and settings during or after the warranty period. We...
Quick Guide
Page 42
...800-GO-EPSON (800-463-7766). sales) or www.epson.ca (Canadian sales). You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www.epson.com/ink3 (U.S. Where to Get Help Internet Support Visit epson.com/support (U.S.) or epson.ca/support (Canada) for support, please have the following information ready: ■ Product name (XP-800.... You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Speak to a Support Representative Before you call Epson for solutions to change without notice. Purchase Supplies and Accessories...
...800-GO-EPSON (800-463-7766). sales) or www.epson.ca (Canadian sales). You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www.epson.com/ink3 (U.S. Where to Get Help Internet Support Visit epson.com/support (U.S.) or epson.ca/support (Canada) for support, please have the following information ready: ■ Product name (XP-800.... You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Speak to a Support Representative Before you call Epson for solutions to change without notice. Purchase Supplies and Accessories...
Start Here
Page 3
..., click Run Setup.exe. Then click Next (Windows) or Continue (Mac OS X) and follow the instructions on your computer screen. Epson icon, if 4 Click Install (Windows) or Continue (Mac OS X) and follow the instructions on your computer screen. Connection options ...• Network password If you have a USB cable, you want to epson.com/support (U.S.) or epson.ca/ support (Canada). See the online User's Guide for troubleshooting information. Direct USB connection Make sure you see "Epson technical support"). You must be prompted to videos on the printer's screen....
..., click Run Setup.exe. Then click Next (Windows) or Continue (Mac OS X) and follow the instructions on your computer screen. Epson icon, if 4 Click Install (Windows) or Continue (Mac OS X) and follow the instructions on your computer screen. Connection options ...• Network password If you have a USB cable, you want to epson.com/support (U.S.) or epson.ca/ support (Canada). See the online User's Guide for troubleshooting information. Direct USB connection Make sure you see "Epson technical support"). You must be prompted to videos on the printer's screen....