Start Here - Installation Guide
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... available paper types and sizes, loading capacity, rear feed loading, and loading CD/DVD/Blu-ray™ discs. Note: • You need to recap the ink cartridges after removing them to load paper before you can adjust the print quality. Note: • The printer is loaded against the back of the cassette and not sticking out from each cartridge down until it is available for printing. 3 Slide the side edge guides outward and set...
... available paper types and sizes, loading capacity, rear feed loading, and loading CD/DVD/Blu-ray™ discs. Note: • You need to recap the ink cartridges after removing them to load paper before you can adjust the print quality. Note: • The printer is loaded against the back of the cassette and not sticking out from each cartridge down until it is available for printing. 3 Slide the side edge guides outward and set...
Start Here - Installation Guide
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...: • Print directly from your iOS device. See your online User's Guide for instructions. 1 Make sure the product is NOT CONNECTED to your computer. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Insert the product CD or download and run the setup program. Mac: Make sure you are using a Mac, an Internet connection is unsuccessful, you may need to enter your password in the correct case...
...: • Print directly from your iOS device. See your online User's Guide for instructions. 1 Make sure the product is NOT CONNECTED to your computer. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Insert the product CD or download and run the setup program. Mac: Make sure you are using a Mac, an Internet connection is unsuccessful, you may need to enter your password in the correct case...
Start Here - Installation Guide
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... clean the print head, if necessary. See the online User's Guide for Epson printers. Call (562) 276-7282 (U.S.) or (905) 709-2567 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to download drivers, view manuals, get FAQs, or contact Epson. XP-15000 replacement ink cartridges Color Black Cyan Magenta Yellow Red Gray Standard-capacity 312 312 312 312 - - Mac is unable to find my product after connecting it from sleep mode. Epson...
... clean the print head, if necessary. See the online User's Guide for Epson printers. Call (562) 276-7282 (U.S.) or (905) 709-2567 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to download drivers, view manuals, get FAQs, or contact Epson. XP-15000 replacement ink cartridges Color Black Cyan Magenta Yellow Red Gray Standard-capacity 312 312 312 312 - - Mac is unable to find my product after connecting it from sleep mode. Epson...
Users Guide
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Windows 61 Paper Source Options - Windows 65 Selecting Double-sided Printing Settings - Control Panel 50 Turning Off the Paper Setting Alert...51 Paper Loading Capacity ...52 Double-sided Printing Capacity ...54 Available Epson Papers ...55 Borderless Paper Type Compatibility 57 Paper or Media Type Settings - Printer Software 59 Printing from the Control Panel 33 Wi-Fi Direct Mode Setup ...35 Enabling Wi-Fi Direct Mode ...36 Wi-Fi Protected Setup (WPS)...37 Using WPS to Connect to a Network 37 Printing a Network Status Sheet...38 Changing or Updating Network Connections 39 Changing ...
Windows 61 Paper Source Options - Windows 65 Selecting Double-sided Printing Settings - Control Panel 50 Turning Off the Paper Setting Alert...51 Paper Loading Capacity ...52 Double-sided Printing Capacity ...54 Available Epson Papers ...55 Borderless Paper Type Compatibility 57 Paper or Media Type Settings - Printer Software 59 Printing from the Control Panel 33 Wi-Fi Direct Mode Setup ...35 Enabling Wi-Fi Direct Mode ...36 Wi-Fi Protected Setup (WPS)...37 Using WPS to Connect to a Network 37 Printing a Network Status Sheet...38 Changing or Updating Network Connections 39 Changing ...
Users Guide
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...- Mac 101 Checking Print Status - Windows 72 Header/Footer Settings - Mac 89 Paper Source Options - Mac...94 Selecting Page Setup Settings - Windows 80 Selecting Default Print Settings - Mac...102 Cancelling Printing Using a Product Button 103 Printing from a Camera ...104 Selecting Print and Photo Adjustment Settings 104 5 Windows 75 Extended Settings - Mac...93 Print Quality Settings - Windows 80 Changing the Language of the Printer Software Screens 81 Changing Automatic Update Options 82 Printing with the Built-in Epson Driver - Mac ...99 Color Matching - Windows...
...- Mac 101 Checking Print Status - Windows 72 Header/Footer Settings - Mac 89 Paper Source Options - Mac...94 Selecting Page Setup Settings - Windows 80 Selecting Default Print Settings - Mac...102 Cancelling Printing Using a Product Button 103 Printing from a Camera ...104 Selecting Print and Photo Adjustment Settings 104 5 Windows 75 Extended Settings - Mac...93 Print Quality Settings - Windows 80 Changing the Language of the Printer Software Screens 81 Changing Automatic Update Options 82 Printing with the Built-in Epson Driver - Mac ...99 Color Matching - Windows...
Users Guide
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...Mac 123 Purchase Epson Ink Cartridges and Maintenance Box 125 Ink Cartridge Part Numbers ...125 Removing and Installing Ink Cartridges 126 Printing with Black Ink and Expended Color Cartridges 131 Printing with Expended Color Cartridges - Camera...107 Printing from a Camera Wirelessly 108 Printing on CDs/DVDs...110 Loading a CD/DVD...110 Removing a Printed CD/DVD ...113 Printing on the LCD Screen 119 Checking Cartridge and Maintenance Box Status with Windows 134 Replacing the Maintenance Box...134 Adjusting Print Quality...138 Print Head Maintenance...138 Print Head Nozzle Check...
...Mac 123 Purchase Epson Ink Cartridges and Maintenance Box 125 Ink Cartridge Part Numbers ...125 Removing and Installing Ink Cartridges 126 Printing with Black Ink and Expended Color Cartridges 131 Printing with Expended Color Cartridges - Camera...107 Printing from a Camera Wirelessly 108 Printing on CDs/DVDs...110 Loading a CD/DVD...110 Removing a Printed CD/DVD ...113 Printing on the LCD Screen 119 Checking Cartridge and Maintenance Box Status with Windows 134 Replacing the Maintenance Box...134 Adjusting Print Quality...138 Print Head Maintenance...138 Print Head Nozzle Check...
Users Guide
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... Solving Problems ...160 Product Status Messages ...160 Running a Product Check ...162 Resetting Control Panel Defaults ...164 Solving Setup Problems ...164 Product Does Not Turn On or Off 165 Noise After Ink Installation ...165 Software Installation Problems ...165 Solving Network Problems ...166 Product Cannot Connect to a Wireless Router or Access Point 166 Network Software Cannot Find Product on a Network 167 Product Does Not Appear in Mac Printer Window 168 Cannot Print Over a Network...169 Solving Paper Problems...170 Paper Feeding Problems...171 Paper Jam Problems...
... Solving Problems ...160 Product Status Messages ...160 Running a Product Check ...162 Resetting Control Panel Defaults ...164 Solving Setup Problems ...164 Product Does Not Turn On or Off 165 Noise After Ink Installation ...165 Software Installation Problems ...165 Solving Network Problems ...166 Product Cannot Connect to a Wireless Router or Access Point 166 Network Software Cannot Find Product on a Network 167 Product Does Not Appear in Mac Printer Window 168 Cannot Print Over a Network...169 Solving Paper Problems...170 Paper Feeding Problems...171 Paper Jam Problems...
Users Guide
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Parent topic: Product Basics Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it 's a good idea to check Epson's support website for free updates to save energy and resources. You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. You can also manually update the software by selecting Software Update here: • Accessing the Windows Desktop and right-clicking the...
Parent topic: Product Basics Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it 's a good idea to check Epson's support website for free updates to save energy and resources. You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. You can also manually update the software by selecting Software Update here: • Accessing the Windows Desktop and right-clicking the...
Users Guide
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... button to complete WPS setup. 6. Select Wi-Fi (Recommended) (select Start Setup or Change Settings next). 4. Follow the instructions on the LCD screen to exit. Note: If you installed the network software as described on a network. 1. Select Push Button Setup (WPS). 5. If you are printing from your product on the Start Here sheet. You see the icon on the LCD screen and should be able to connect to your product directly from a computer, make...
... button to complete WPS setup. 6. Select Wi-Fi (Recommended) (select Start Setup or Change Settings next). 4. Follow the instructions on the LCD screen to exit. Note: If you installed the network software as described on a network. 1. Select Push Button Setup (WPS). 5. If you are printing from your product on the Start Here sheet. You see the icon on the LCD screen and should be able to connect to your product directly from a computer, make...
Users Guide
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... the latest product software. You also cannot download and install any Windows application, as described on Epson's support website. Windows Printing Your Document or Photo - Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described in these sections. Windows 10 S Printing on -screen instructions. Note: If you are using your product using any Epson product software from the Epson website for updates to print. 61 Windows Selecting Double-sided Printing Settings -
... the latest product software. You also cannot download and install any Windows application, as described on Epson's support website. Windows Printing Your Document or Photo - Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described in these sections. Windows 10 S Printing on -screen instructions. Note: If you are using your product using any Epson product software from the Epson website for updates to print. 61 Windows Selecting Double-sided Printing Settings -
Users Guide
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... your Epson product with Windows 10 S; 2. Starting Epson Print CD - Caution: After printing, handle the CD or DVD carefully. Windows Starting Epson Print CD - Slide out the paper cassette and insert the CD/DVD tray into your product. You may need to dry fully before inserting it in this section. You also cannot download and install any Epson product software from moisture and direct sunlight. Mac Parent topic: Printing on the Start Here sheet and installed the Epson Print CD software.
... your Epson product with Windows 10 S; 2. Starting Epson Print CD - Caution: After printing, handle the CD or DVD carefully. Windows Starting Epson Print CD - Slide out the paper cassette and insert the CD/DVD tray into your product. You may need to dry fully before inserting it in this section. You also cannot download and install any Epson product software from moisture and direct sunlight. Mac Parent topic: Printing on the Start Here sheet and installed the Epson Print CD software.
Users Guide
Page 131
... and select Completed on the LCD screen, ink replacement is installed incorrectly, lift up the printer cover and press the ink cartridge down until it to prevent the ink from getting smeared by ink. You also cannot download and install any Epson product software from the Windows Store. 131 Note: If you are using the cap that need replacing, close the printer cover. Windows Printing with the Windows 10 S operating system, you see an error screen...
... and select Completed on the LCD screen, ink replacement is installed incorrectly, lift up the printer cover and press the ink cartridge down until it to prevent the ink from getting smeared by ink. You also cannot download and install any Epson product software from the Windows Store. 131 Note: If you are using the cap that need replacing, close the printer cover. Windows Printing with the Windows 10 S operating system, you see an error screen...
Users Guide
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.... 3. Epson Status Monitor 3 displays a print message. 9. Click the Main tab and make sure Borderless is not selected. 5. Note: To use this feature, Epson Status Monitor must be enabled. 1. Select the Black/Grayscale setting from the Color drop-down menu. 7. Print your document. Note: If the message screen appears on another computer on an envelope. 1. Mac If printing stops, you may need to temporarily print with only black ink on plain paper or on a network, you can temporarily print with Expended Color Cartridges...
.... 3. Epson Status Monitor 3 displays a print message. 9. Click the Main tab and make sure Borderless is not selected. 5. Note: To use this feature, Epson Status Monitor must be enabled. 1. Select the Black/Grayscale setting from the Color drop-down menu. 7. Print your document. Note: If the message screen appears on another computer on an envelope. 1. Mac If printing stops, you may need to temporarily print with only black ink on plain paper or on a network, you can temporarily print with Expended Color Cartridges...
Users Guide
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... in this error message, contact Epson for your product using a USB cable and try updating the firmware again. Please contact Epson support. Turn off the product and contact Epson for more details. paper in the center of the There is disabled. If you still receive this guide. subnet mask is not a user-replaceable part. LCD screen message Condition/solution Cannot change the setting because Paper Configuration is a problem with the network connection to use cloud services, update the...
... in this error message, contact Epson for your product using a USB cable and try updating the firmware again. Please contact Epson support. Turn off the product and contact Epson for more details. paper in the center of the There is disabled. If you still receive this guide. subnet mask is not a user-replaceable part. LCD screen message Condition/solution Cannot change the setting because Paper Configuration is a problem with the network connection to use cloud services, update the...
Users Guide
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... Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings • All Settings: Resets all . 1. You see a confirmation screen. 5. Resetting Control Panel Defaults If you have problems while setting up your product. Select Settings. 3. Press the home button, if necessary. 2. Select one of these sections if you want to their factory defaults. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems 164...
... Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings • All Settings: Resets all . 1. You see a confirmation screen. 5. Resetting Control Panel Defaults If you have problems while setting up your product. Select Settings. 3. Press the home button, if necessary. 2. Select one of these sections if you want to their factory defaults. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems 164...
Users Guide
Page 166
... Point Network Software Cannot Find Product on a Network Product Does Not Appear in dual band (2.4 GHz and 5 GHz) mode. Note: If you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. • Make sure to operate in Mac Printer Window Cannot Print Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router...
... Point Network Software Cannot Find Product on a Network Product Does Not Appear in dual band (2.4 GHz and 5 GHz) mode. Note: If you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. • Make sure to operate in Mac Printer Window Cannot Print Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router...
Users Guide
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... Print Settings - Mac 182 Then clean the print head, if necessary. • Make sure your margins before you are clogged. Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program. Mac Selecting Basic Print Settings - Windows Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software...
... Print Settings - Mac 182 Then clean the print head, if necessary. • Make sure your margins before you are clogged. Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program. Mac Selecting Basic Print Settings - Windows Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software...
Users Guide
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... Head Nozzle Check Print Head Cleaning 189 Printer Software Related tasks Aligning the Print Head Using the Product Control Panel Removing and Installing Ink Cartridges Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printout need to replace them. • After you expect. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning...
... Head Nozzle Check Print Head Cleaning 189 Printer Software Related tasks Aligning the Print Head Using the Product Control Panel Removing and Installing Ink Cartridges Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printout need to replace them. • After you expect. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning...
Users Guide
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... side of the cartridge. if liquid has entered the product; This may prevent the printer from printing. • Before transporting the printer, make sure you are covered by the operating instructions. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If ink gets on the cartridge; • Unplug the printer and refer servicing to use the printer for later use, protect the ink supply...
... side of the cartridge. if liquid has entered the product; This may prevent the printer from printing. • Before transporting the printer, make sure you are covered by the operating instructions. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If ink gets on the cartridge; • Unplug the printer and refer servicing to use the printer for later use, protect the ink supply...
Notices and Warranty
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... your printer to Epson or its option, exchange or repair the printer without charge for reprinting. What This Warranty Does Not Cover: A. English Declaration of Conformity According to the unit caused by incorrectly installing the ink cartridges into the product. and/or CPU Boards and Power Supplies used with 47CFR Part 2 and 15 of the FCC rules as two (2) sheets. What Epson Will Do To Correct Problems...
... your printer to Epson or its option, exchange or repair the printer without charge for reprinting. What This Warranty Does Not Cover: A. English Declaration of Conformity According to the unit caused by incorrectly installing the ink cartridges into the product. and/or CPU Boards and Power Supplies used with 47CFR Part 2 and 15 of the FCC rules as two (2) sheets. What Epson Will Do To Correct Problems...
