Administrator Guide
Page 24
... Port option and specify the port numbers for configuring a default policy. • IPsec/IP Filtering: Enable • Access Control: IPsec • Authentication Method: Pre-Shared Key • Pre-Shared Key: Enter a key up to a HTTP or HTTPS server Communicating with Epson Connect, Google Cloud Print, firmware update, and root certificate update on a HTTP or HTTPS client * To control forwarding of scan and received fax data, share a network...
... Port option and specify the port numbers for configuring a default policy. • IPsec/IP Filtering: Enable • Access Control: IPsec • Authentication Method: Pre-Shared Key • Pre-Shared Key: Enter a key up to a HTTP or HTTPS server Communicating with Epson Connect, Google Cloud Print, firmware update, and root certificate update on a HTTP or HTTPS client * To control forwarding of scan and received fax data, share a network...
Start Here - Installation Guide
Page 3
... Cloud Print™. See your online User's Guide for instructions. Be sure to enter your network name (SSID) and password. • Direct USB connection Make sure you have a USB cable (not included). • Wired network connection Make sure you have an Ethernet cable (not included). Run a nozzle check to see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Download and run your product's software package: www.epson.com/support/wfm5299 (U.S.) www.epson.ca/support/wfm5299...
... Cloud Print™. See your online User's Guide for instructions. Be sure to enter your network name (SSID) and password. • Direct USB connection Make sure you have a USB cable (not included). • Wired network connection Make sure you have an Ethernet cable (not included). Run a nozzle check to see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Download and run your product's software package: www.epson.com/support/wfm5299 (U.S.) www.epson.ca/support/wfm5299...
Start Here - Installation Guide for Latin America
Page 3
... incorrect colors in the correct case. See the online User's Guide for instructions or learn more information. PCL or PostScript driver Download the software and see the Select Your Connection screen, select one of the following and follow the on-screen instructions: • Wireless connection In most cases, the software installer automatically attempts to wake it again. • The printer can only connect to obtain the product software. Any problems? Then clean the print head...
... incorrect colors in the correct case. See the online User's Guide for instructions or learn more information. PCL or PostScript driver Download the software and see the Select Your Connection screen, select one of the following and follow the on-screen instructions: • Wireless connection In most cases, the software installer automatically attempts to wake it again. • The printer can only connect to obtain the product software. Any problems? Then clean the print head...
Users Guide
Page 7
...Checking Ink and Maintenance Box Status - Mac 151 Purchase Epson Ink Packs and Maintenance Boxes 153 Ink Supply Unit (Ink Pack) Part Numbers 153 Removing and Installing Ink Packs 154 Maintenance Box Replacement ...157 Adjusting Print Quality...159 Print Head Maintenance...159 Print Head Nozzle Check...160 Checking the Nozzles Using the Product Control Panel 160 Checking the Nozzles Using a Computer Utility 162 Print Head Cleaning ...164 Cleaning the Print Head Using the Product Control Panel 165 Cleaning the Print Head Using a Computer Utility 166 Enabling the Periodic Cleaning Setting...
...Checking Ink and Maintenance Box Status - Mac 151 Purchase Epson Ink Packs and Maintenance Boxes 153 Ink Supply Unit (Ink Pack) Part Numbers 153 Removing and Installing Ink Packs 154 Maintenance Box Replacement ...157 Adjusting Print Quality...159 Print Head Maintenance...159 Print Head Nozzle Check...160 Checking the Nozzles Using the Product Control Panel 160 Checking the Nozzles Using a Computer Utility 162 Print Head Cleaning ...164 Cleaning the Print Head Using the Product Control Panel 165 Cleaning the Print Head Using a Computer Utility 166 Enabling the Periodic Cleaning Setting...
Users Guide
Page 40
... or repair of your current connection settings. 5. The installer program guides you make your own backup or print out your network data and settings. 1. Select Start Setup, Change Settings, or Change to Wi-Fi connection, depending on the Start Here sheet and install the necessary software by downloading it from the Control Panel You can select or change wireless network settings using your network name. 40 Select Router. 4. Select Wi-Fi Setup Wizard. 6. To install your product on a wireless network, follow the instructions...
... or repair of your current connection settings. 5. The installer program guides you make your own backup or print out your network data and settings. 1. Select Start Setup, Change Settings, or Change to Wi-Fi connection, depending on the Start Here sheet and install the necessary software by downloading it from the Control Panel You can select or change wireless network settings using your network name. 40 Select Router. 4. Select Wi-Fi Setup Wizard. 6. To install your product on a wireless network, follow the instructions...
Users Guide
Page 126
... printing. 2. Open a photo or document for the document or photo you want to print. See your application. If necessary, select EPSON Universal Print Driver as the printer you have installed. 1. Epson Universal Print Driver - Note: You may vary slightly, depending on your print settings. 126 Parent topic: Printing with the Epson Universal Print Driver - Select the print command in the File menu, or another command. Windows Selecting Print Settings - Note: The names of settings on the universal print driver screens may need...
... printing. 2. Open a photo or document for the document or photo you want to print. See your application. If necessary, select EPSON Universal Print Driver as the printer you have installed. 1. Epson Universal Print Driver - Note: You may vary slightly, depending on your print settings. 126 Parent topic: Printing with the Epson Universal Print Driver - Select the print command in the File menu, or another command. Windows Selecting Print Settings - Note: The names of settings on the universal print driver screens may need...
Users Guide
Page 153
... print images, settings, and temperatures. Ink Supply Unit (Ink Pack) Part Numbers Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Ink Supply Unit (Ink Pack) Part Numbers Use these part numbers when you order or purchase new ink packs. You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. After setup, the remaining ink is designed for printing. Your ink pack must be installed with ink for reliable printer setup and cannot be avoided with Epson ink packs only, not third-party ink...
... print images, settings, and temperatures. Ink Supply Unit (Ink Pack) Part Numbers Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Ink Supply Unit (Ink Pack) Part Numbers Use these part numbers when you order or purchase new ink packs. You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. After setup, the remaining ink is designed for printing. Your ink pack must be installed with ink for reliable printer setup and cannot be avoided with Epson ink packs only, not third-party ink...
Users Guide
Page 183
... still need help, contact Epson for a network connection. Load plain paper in the Ports tab. your documentation for the printer are correct. Check that the printer driver is installed on the computer and that the printer driver is installed on the network again. If you determine if your product is operating properly. 1. Recovery mode An error has occurred during firmware updating. Disconnect any interface cables connected to your product. Access the Web Config utility and update the cloud service...
... still need help, contact Epson for a network connection. Load plain paper in the Ports tab. your documentation for the printer are correct. Check that the printer driver is installed on the computer and that the printer driver is installed on the network again. If you determine if your product is operating properly. 1. Recovery mode An error has occurred during firmware updating. Disconnect any interface cables connected to your product. Access the Web Config utility and update the cloud service...
Users Guide
Page 195
... a USB hub, make sure the printer port setting matches the printer connection port. • In Windows, delete all jobs from the Windows Spooler. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure the printer is not paused. • Make sure your product is turned on . • Make sure any interface cables are different from those covered in your printing program. 195 Note: For problems while printing with the Epson...
... a USB hub, make sure the printer port setting matches the printer connection port. • In Windows, delete all jobs from the Windows Spooler. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure the printer is not paused. • Make sure your product is turned on . • Make sure any interface cables are different from those covered in your printing program. 195 Note: For problems while printing with the Epson...
Users Guide
Page 207
... window, select your product software does not solve a problem, contact Epson. Then follow any interface cables. 3. Windows Uninstalling Product Software - Mac Parent topic: Solving Problems Uninstalling Printing Software - Restart your computer, then re-install your product, then click EPSON Printer Software Uninstall. Standard Epson Printer Software - Disconnect any on -screen instructions. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your software. Note: If you see a User Account Control window...
... window, select your product software does not solve a problem, contact Epson. Then follow any interface cables. 3. Windows Uninstalling Product Software - Mac Parent topic: Solving Problems Uninstalling Printing Software - Restart your computer, then re-install your product, then click EPSON Printer Software Uninstall. Standard Epson Printer Software - Disconnect any on -screen instructions. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your software. Note: If you see a User Account Control window...
Users Guide
Page 214
... Specifications Related references Ink Supply Unit (Ink Pack) Part Numbers 214 Printing infrequently reduces yields. Such restrictions can be installed with ink for printing and printer maintenance. Yields are not compatible and, if described as compatible, may not function properly or continuously. Color Ink pack life Temperature Black Opened package: 2 years Unopened package: do not use with some ink remains in default mode, printing continuously. Your ink pack must be avoided with Epson ink...
... Specifications Related references Ink Supply Unit (Ink Pack) Part Numbers 214 Printing infrequently reduces yields. Such restrictions can be installed with ink for printing and printer maintenance. Yields are not compatible and, if described as compatible, may not function properly or continuously. Color Ink pack life Temperature Black Opened package: 2 years Unopened package: do not use with some ink remains in default mode, printing continuously. Your ink pack must be avoided with Epson ink...
Users Guide
Page 220
... plug, make sure that extends beyond its side, or turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the plug, replace the cord set or consult a qualified electrician. otherwise ink may cause fire. • Except as loudspeakers or the base units of cordless telephones. • Do not touch the flat white cable inside...
... plug, make sure that extends beyond its side, or turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the plug, replace the cord set or consult a qualified electrician. otherwise ink may cause fire. • Except as loudspeakers or the base units of cordless telephones. • Do not touch the flat white cable inside...
Users Guide for Latin America
Page 4
...44 Using WPS to Connect to a Network 45 Printing a Network Status Sheet...46 Changing or Updating Network Connections 47 Accessing the Web Config Utility 47 Changing a USB Connection to a Wi-Fi Connection 47 Changing a Wi-Fi Connection to a Wired Network Connection 48 Connecting to a New Wi-Fi Router 48 Disabling Wi-Fi Features ...49 Enabling Epson Universal Print Driver (PCL) or PostScript Printing 51 Installing the Epson Universal Print Driver - Windows 65 Enabling the Optional Paper Cassette - Mac 55 Selecting PDL (Page Description Language) Settings 56 PDL Print Configuration...
...44 Using WPS to Connect to a Network 45 Printing a Network Status Sheet...46 Changing or Updating Network Connections 47 Accessing the Web Config Utility 47 Changing a USB Connection to a Wi-Fi Connection 47 Changing a Wi-Fi Connection to a Wired Network Connection 48 Connecting to a New Wi-Fi Router 48 Disabling Wi-Fi Features ...49 Enabling Epson Universal Print Driver (PCL) or PostScript Printing 51 Installing the Epson Universal Print Driver - Windows 65 Enabling the Optional Paper Cassette - Mac 55 Selecting PDL (Page Description Language) Settings 56 PDL Print Configuration...
Users Guide for Latin America
Page 7
...166 Cleaning the Print Head Using a Computer Utility 167 Enabling the Periodic Cleaning Setting 170 Print Quality Adjustment...170 Adjusting the Print Quality Using the Product Control Panel 170 Print Head Alignment ...172 Aligning the Print Head Using the Product Control Panel 173 Cleaning the Paper Guide ...174 Cleaning and Transporting Your Product 176 Cleaning Your Product ...176 Transporting Your Product ...176 Solving Problems ...182 Checking for Software Updates...182 Product Status Messages ...183 Running a Product Check ...185 Resetting Control Panel Defaults ...187 Solving Setup...
...166 Cleaning the Print Head Using a Computer Utility 167 Enabling the Periodic Cleaning Setting 170 Print Quality Adjustment...170 Adjusting the Print Quality Using the Product Control Panel 170 Print Head Alignment ...172 Aligning the Print Head Using the Product Control Panel 173 Cleaning the Paper Guide ...174 Cleaning and Transporting Your Product 176 Cleaning Your Product ...176 Transporting Your Product ...176 Solving Problems ...182 Checking for Software Updates...182 Product Status Messages ...183 Running a Product Check ...185 Resetting Control Panel Defaults ...187 Solving Setup...
Users Guide for Latin America
Page 154
... reliable printer setup and cannot be installed with Epson ink packs only, not third-party ink packs or ink. Yields vary due to print images, settings, and temperatures. Ink Supply Unit (Ink Pack) Part Numbers Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Ink Supply Unit (Ink Pack) Part Numbers Use these part numbers when you order or purchase new ink packs. Your ink pack must be used as compatible, may not function properly or continuously. Maintenance box part number: T6716 Ink color Black Part number High...
... reliable printer setup and cannot be installed with Epson ink packs only, not third-party ink packs or ink. Yields vary due to print images, settings, and temperatures. Ink Supply Unit (Ink Pack) Part Numbers Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Ink Supply Unit (Ink Pack) Part Numbers Use these part numbers when you order or purchase new ink packs. Your ink pack must be used as compatible, may not function properly or continuously. Maintenance box part number: T6716 Ink color Black Part number High...
Users Guide for Latin America
Page 184
... network again. Connect your documentation for support. The combination of the IP address There is installed on the computer and that the printer driver is a problem with the network connection to Get Help Related tasks Removing and Installing Ink Packs Accessing the Web Config Utility Checking for a network connection. your product using a USB cable and try downloading the Firmware Update from the Epson Web Config utility. If you still need help, contact Epson for more details. Check that the port settings for the printer are correct...
... network again. Connect your documentation for support. The combination of the IP address There is installed on the computer and that the printer driver is a problem with the network connection to Get Help Related tasks Removing and Installing Ink Packs Accessing the Web Config Utility Checking for a network connection. your product using a USB cable and try downloading the Firmware Update from the Epson Web Config utility. If you still need help, contact Epson for more details. Check that the port settings for the printer are correct...
Users Guide for Latin America
Page 189
... control panel within 2 minutes of pressing the WPS button on your product's LCD screen is not lit or does not appear, make your own backup or print out your network data and settings. • Close any error message or your software does not install correctly in Mac Printer Window Cannot Print Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting...
... control panel within 2 minutes of pressing the WPS button on your product's LCD screen is not lit or does not appear, make your own backup or print out your network data and settings. • Close any error message or your software does not install correctly in Mac Printer Window Cannot Print Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting...
Users Guide for Latin America
Page 196
... installed correctly. • In Windows, make sure your product is selected as the default printer. • In Windows, make sure the printer port setting matches the printer connection port. • In Windows, delete all jobs from the Windows Spooler. If the test page prints, check to see if a test page prints. Related topics Loading Paper Solving Problems Printing from a Computer Check these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any stalled print jobs. • On a Mac, make...
... installed correctly. • In Windows, make sure your product is selected as the default printer. • In Windows, make sure the printer port setting matches the printer connection port. • In Windows, delete all jobs from the Windows Spooler. If the test page prints, check to see if a test page prints. Related topics Loading Paper Solving Problems Printing from a Computer Check these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any stalled print jobs. • On a Mac, make...
Users Guide for Latin America
Page 208
... next window, select your Epson product, then select Uninstall/Change. Then follow any interface cables. 3. Disconnect any on -screen instructions. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your product software does not solve a problem, contact Epson. Select the uninstall option for your software. Uninstalling Printing Software - Standard Epson Printer Software - Mac Parent topic: Solving Problems Uninstalling Printing Software - Note: If you see a User Account Control window...
... next window, select your Epson product, then select Uninstall/Change. Then follow any interface cables. 3. Disconnect any on -screen instructions. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your product software does not solve a problem, contact Epson. Select the uninstall option for your software. Uninstalling Printing Software - Standard Epson Printer Software - Mac Parent topic: Solving Problems Uninstalling Printing Software - Note: If you see a User Account Control window...
Notices and Warranty for Latin America
Page 7
... the re-installation or resetting of the software that may be required to provide: access to the product; access to the resources that was the result of a defect in the country of purchase). Technical Support Service Epson offers technical assistance through electronic and telephone services. If your product. an appropriate working area; Limited Warranty Coverage Product Model Coverage Conditions Printer WF-M5299 From 0 to...
... the re-installation or resetting of the software that may be required to provide: access to the product; access to the resources that was the result of a defect in the country of purchase). Technical Support Service Epson offers technical assistance through electronic and telephone services. If your product. an appropriate working area; Limited Warranty Coverage Product Model Coverage Conditions Printer WF-M5299 From 0 to...