Administrator Guide
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... the Administrator's Guide. The available network functions vary by product. (Unavailable functions are available with every product model. For a printable PDF copy of scan and fax destinations: use Secure Sockets Layer/Transport Layer Security to product 7 This guide covers Web Config in this Administrator's Guide are not displayed on the product's control panel or software settings screen.) Epson products support the following system administration functions: • SSL/TLS communication: use an LDAP server to look up fax and email contacts • User...
... the Administrator's Guide. The available network functions vary by product. (Unavailable functions are available with every product model. For a printable PDF copy of scan and fax destinations: use Secure Sockets Layer/Transport Layer Security to product 7 This guide covers Web Config in this Administrator's Guide are not displayed on the product's control panel or software settings screen.) Epson products support the following system administration functions: • SSL/TLS communication: use an LDAP server to look up fax and email contacts • User...
Administrator Guide
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You see the help utility in the printing or scanning software. Select the Enables Access Control checkbox. 10 For instructions on setting up software restrictions, see a window like this: 2. This requires users to control panel features separately for each user. With Windows, you can also restrict printing and scanning from the product software. Access Web Config and select the Product Security tab. Parent topic: Restricting Features Available for Users Configuring User Feature Restrictions You can create...
You see the help utility in the printing or scanning software. Select the Enables Access Control checkbox. 10 For instructions on setting up software restrictions, see a window like this: 2. This requires users to control panel features separately for each user. With Windows, you can also restrict printing and scanning from the product software. Access Web Config and select the Product Security tab. Parent topic: Restricting Features Available for Users Configuring User Feature Restrictions You can create...
Administrator Guide
Page 60
... 802.1X, disable IEEE 802.1X and Wi-Fi using the product control panel. Parent topic: Solving Network Security Problems Solving Digital Certificate Problems Check these solutions: • Make sure you specified the correct server certificate for solutions in this table. 60 Then connect the product to the computer that does not solve the problem, enter a static IP address using Web Config. Digital Certificate Warning Messages Cannot Import...
... 802.1X, disable IEEE 802.1X and Wi-Fi using the product control panel. Parent topic: Solving Network Security Problems Solving Digital Certificate Problems Check these solutions: • Make sure you specified the correct server certificate for solutions in this table. 60 Then connect the product to the computer that does not solve the problem, enter a static IP address using Web Config. Digital Certificate Warning Messages Cannot Import...
Start Here - Installation Guide for U.S. and Canada
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.... 6 Install software Note: An Internet connection is required to obtain the product software. Then connect your network has security enabled, make sure 2.4 GHz is enabled. • If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Download and run your product's software package: WF-C5710 www.epson.com/support/wfc5710 (U.S.) www.epson.ca/support/wfc5710 (Canada) WF-C5790 www.epson.com/support/wfc5790 (U.S.) www.epson.ca/support/wfc5790 (Canada) Mobile printing Connect wirelessly from your network password (WEP key...
.... 6 Install software Note: An Internet connection is required to obtain the product software. Then connect your network has security enabled, make sure 2.4 GHz is enabled. • If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Download and run your product's software package: WF-C5710 www.epson.com/support/wfc5710 (U.S.) www.epson.ca/support/wfc5710 (Canada) WF-C5790 www.epson.com/support/wfc5790 (U.S.) www.epson.ca/support/wfc5790 (Canada) Mobile printing Connect wirelessly from your network password (WEP key...
Start Here - Installation Guide for Latin America
Page 3
....epson.com.jm/support/gcp for instructions or learn more information. 3 Follow the instructions on -screen instructions: • Wireless connection In most cases, the software installer automatically attempts to set it up your wireless connection. Standard software package 1 Make sure the product is NOT CONNECTED to your computer. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Insert the product CD or download and run the setup program...
....epson.com.jm/support/gcp for instructions or learn more information. 3 Follow the instructions on -screen instructions: • Wireless connection In most cases, the software installer automatically attempts to set it up your wireless connection. Standard software package 1 Make sure the product is NOT CONNECTED to your computer. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Insert the product CD or download and run the setup program...
Users Guide for U.S. and Canada
Page 6
... Double-sided Printing Options and Adjustments - Epson Universal Print Driver - Custom Color Correction Options - Windows 122 Image Options and Additional Settings - Windows 123 Header/Footer Settings - Windows 128 Printing Your Document or Photo - Windows 129 Locking Printer Settings - Windows 134 Changing the Language of the Printer Software Screens 135 Changing Automatic Update Options 136 Printing with the Epson Universal Print Driver - Windows 10 S 137 Printing with the Epson Standard Printer Software - Mac 141 Selecting Basic Print Settings - Mac 142 Paper...
... Double-sided Printing Options and Adjustments - Epson Universal Print Driver - Custom Color Correction Options - Windows 122 Image Options and Additional Settings - Windows 123 Header/Footer Settings - Windows 128 Printing Your Document or Photo - Windows 129 Locking Printer Settings - Windows 134 Changing the Language of the Printer Software Screens 135 Changing Automatic Update Options 136 Printing with the Epson Universal Print Driver - Windows 10 S 137 Printing with the Epson Standard Printer Software - Mac 141 Selecting Basic Print Settings - Mac 142 Paper...
Users Guide for U.S. and Canada
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... Selecting Page Setup Settings - Mac 184 Selecting Print Layout Options - PostScript Printer Software - Mac 186 Printing Your Document or Photo - PostScript Printer Software - PostScript Printer Software - Mac 188 Cancelling Printing Using a Product Button 188 Scanning ...190 Starting a Scan...190 Starting a Scan Using the Product Control Panel 190 Scanning to a Network Folder or FTP Server 192 Scanning to the Cloud...201 Scanning Using Web Services for Devices (WSD) - Mac 199 Scanning to a Memory Device 199 Scanning to Email ...194 Adding and Assigning Scan Jobs with...
... Selecting Page Setup Settings - Mac 184 Selecting Print Layout Options - PostScript Printer Software - Mac 186 Printing Your Document or Photo - PostScript Printer Software - PostScript Printer Software - Mac 188 Cancelling Printing Using a Product Button 188 Scanning ...190 Starting a Scan...190 Starting a Scan Using the Product Control Panel 190 Scanning to a Network Folder or FTP Server 192 Scanning to the Cloud...201 Scanning Using Web Services for Devices (WSD) - Mac 199 Scanning to a Memory Device 199 Scanning to Email ...194 Adding and Assigning Scan Jobs with...
Users Guide for U.S. and Canada
Page 11
... Product Status Messages ...333 Job Status Error Codes ...335 Running a Product Check ...339 Resetting Control Panel Defaults ...341 Solving Setup Problems ...342 Product Does Not Turn On or Off 343 Noise After Ink Installation ...343 Software Installation Problems ...343 Solving Network Problems ...344 Product Cannot Connect to a Wireless Router or Access Point 344 Network Software Cannot Find Product on a Network 346 Product Does Not Appear in Mac Printer Window 347 Cannot Print Over a Network...347 Cannot Scan Over a Network ...348 Solving Copying Problems ...349 Product Makes Noise...
... Product Status Messages ...333 Job Status Error Codes ...335 Running a Product Check ...339 Resetting Control Panel Defaults ...341 Solving Setup Problems ...342 Product Does Not Turn On or Off 343 Noise After Ink Installation ...343 Software Installation Problems ...343 Solving Network Problems ...344 Product Cannot Connect to a Wireless Router or Access Point 344 Network Software Cannot Find Product on a Network 346 Product Does Not Appear in Mac Printer Window 347 Cannot Print Over a Network...347 Cannot Scan Over a Network ...348 Solving Copying Problems ...349 Product Makes Noise...
Users Guide for U.S. and Canada
Page 98
... button to print using AirPrint. 98 Administrator Paper Source Settings Options Select the paper source options you will not be able to exit. Select one of these settings to display an error message when the selected paper type or size does not match the loaded paper Select On to display an error message and stop printing if an error occurs. 6. Paper Source Available settings Settings option Paper Setting Various Rear Paper Feed On Priority Off A4/Letter Auto On Switching Off Auto Select Settings Copy Fax Other Error Notice Paper Size...
... button to print using AirPrint. 98 Administrator Paper Source Settings Options Select the paper source options you will not be able to exit. Select one of these settings to display an error message when the selected paper type or size does not match the loaded paper Select On to display an error message and stop printing if an error occurs. 6. Paper Source Available settings Settings option Paper Setting Various Rear Paper Feed On Priority Off A4/Letter Auto On Switching Off Auto Select Settings Copy Fax Other Error Notice Paper Size...
Users Guide for U.S. and Canada
Page 228
Mac Scanning Multi-Page Originals as Separate Files - Windows You can use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi • Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi Parent topic: Scanning in Epson Scan 2 Scanning Special Projects Your product's scanning software offers various options to Simple View button in Document Capture Pro for details. 1. See the help you see a Switch to help information...
Mac Scanning Multi-Page Originals as Separate Files - Windows You can use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi • Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi Parent topic: Scanning in Epson Scan 2 Scanning Special Projects Your product's scanning software offers various options to Simple View button in Document Capture Pro for details. 1. See the help you see a Switch to help information...
Users Guide for U.S. and Canada
Page 245
... Fax Settings Receive Settings - Sets up a password for incoming faxes. Email Notifications Sends an email notification after a fax is full, or sets up conditions to save /forward or print options you want to use for the inbox Forward Settings Specifies a subject when forwarding a fax to an email address Print Settings 245 Setting Save Failure Data Options Off On Description Saves faxes that failed to be sent in printer's inbox Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Device...
... Fax Settings Receive Settings - Sets up a password for incoming faxes. Email Notifications Sends an email notification after a fax is full, or sets up conditions to save /forward or print options you want to use for the inbox Forward Settings Specifies a subject when forwarding a fax to an email address Print Settings 245 Setting Save Failure Data Options Off On Description Saves faxes that failed to be sent in printer's inbox Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Device...
Users Guide for U.S. and Canada
Page 337
... phone cable is write-protected. The external USB memory device is not connected. No folder is accessed from Job Status in the external memory device. An error occurred while saving data to receive the fax. The product's memory is connected correctly and the phone line works. If you still cannot send a fax, turn off the Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the product to the product's LINE and EXT ports. The recipient's fax machine does not answer. Print a fax...
... phone cable is write-protected. The external USB memory device is not connected. No folder is accessed from Job Status in the external memory device. An error occurred while saving data to receive the fax. The product's memory is connected correctly and the phone line works. If you still cannot send a fax, turn off the Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the product to the product's LINE and EXT ports. The recipient's fax machine does not answer. Print a fax...
Users Guide for U.S. and Canada
Page 342
...confirmation screen. 5. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems 342 Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel...
...confirmation screen. 5. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems 342 Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel...
Users Guide for U.S. and Canada
Page 361
... edges of the driver window. • If you are using the Windows PostScript printer software, select the appropriate substitution fonts on the control panel. • Make sure your original in the Copy settings. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Try creating the file in ASCII format instead. • If you are using a USB cable. Windows Selecting Additional Layout and Print Options - Mac Selecting Page Setup Settings - • If...
... edges of the driver window. • If you are using the Windows PostScript printer software, select the appropriate substitution fonts on the control panel. • Make sure your original in the Copy settings. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Try creating the file in ASCII format instead. • If you are using a USB cable. Windows Selecting Additional Layout and Print Options - Mac Selecting Page Setup Settings - • If...
Users Guide for Latin America
Page 6
...Windows 128 Extended Settings - Windows 129 Printing Your Document or Photo - Windows 10 S 138 Selecting Print Settings - Mac 150 Managing Color - Windows 157 Selecting Basic Print Settings - Mac 143 Paper Source Options - Mac 152 Selecting Printing Preferences - Mac 155 Checking Print Status - Mac ...147 Selecting Page Setup Settings - Mac ...151 Color Matching and Color Options - Mac 147 Selecting Print Layout Options - Mac 149 Double-sided Printing Options and Adjustments - Mac...156 Printing with the Epson Standard Printer Software - Windows...
...Windows 128 Extended Settings - Windows 129 Printing Your Document or Photo - Windows 10 S 138 Selecting Print Settings - Mac 150 Managing Color - Windows 157 Selecting Basic Print Settings - Mac 143 Paper Source Options - Mac 152 Selecting Printing Preferences - Mac 155 Checking Print Status - Mac ...147 Selecting Page Setup Settings - Mac ...151 Color Matching and Color Options - Mac 147 Selecting Print Layout Options - Mac 149 Double-sided Printing Options and Adjustments - Mac...156 Printing with the Epson Standard Printer Software - Windows...
Users Guide for Latin America
Page 7
... Printed Images - Mac 200 Scanning to a Memory Device 200 Scanning to Email ...195 Adding and Assigning Scan Jobs with the PostScript (PS3) Printer Software - PostScript Printer Software - PostScript Printer Software - PostScript Printer Software - PostScript Printer Software - PostScript Printer Software - Mac 187 Printing Your Document or Photo - Epson Universal Print Driver - Mac 180 Selecting Page Setup Settings - Windows 167 Epson Universal Print Driver Locked Setting Options 168 Adding Network Printers - Windows 171 Enabling the Optional Paper...
... Printed Images - Mac 200 Scanning to a Memory Device 200 Scanning to Email ...195 Adding and Assigning Scan Jobs with the PostScript (PS3) Printer Software - PostScript Printer Software - PostScript Printer Software - PostScript Printer Software - PostScript Printer Software - PostScript Printer Software - Mac 187 Printing Your Document or Photo - Epson Universal Print Driver - Mac 180 Selecting Page Setup Settings - Windows 167 Epson Universal Print Driver Locked Setting Options 168 Adding Network Printers - Windows 171 Enabling the Optional Paper...
Users Guide for Latin America
Page 11
... Product Status Messages ...334 Job Status Error Codes ...336 Running a Product Check ...340 Resetting Control Panel Defaults ...342 Solving Setup Problems ...343 Product Does Not Turn On or Off 344 Noise After Ink Installation ...344 Software Installation Problems ...344 Solving Network Problems ...345 Product Cannot Connect to a Wireless Router or Access Point 345 Network Software Cannot Find Product on a Network 347 Product Does Not Appear in Mac Printer Window 348 Cannot Print Over a Network...348 Cannot Scan Over a Network ...349 Solving Copying Problems ...350 Product Makes Noise...
... Product Status Messages ...334 Job Status Error Codes ...336 Running a Product Check ...340 Resetting Control Panel Defaults ...342 Solving Setup Problems ...343 Product Does Not Turn On or Off 344 Noise After Ink Installation ...344 Software Installation Problems ...344 Solving Network Problems ...345 Product Cannot Connect to a Wireless Router or Access Point 345 Network Software Cannot Find Product on a Network 347 Product Does Not Appear in Mac Printer Window 348 Cannot Print Over a Network...348 Cannot Scan Over a Network ...349 Solving Copying Problems ...350 Product Makes Noise...
Users Guide for Latin America
Page 246
... the printer Save to Memory Device Converts received faxes to PDFs and saves them on an external memory device connected to the printer Forward Forwards received faxes to another fax machine, or converts them to PDFs and forwards them to a shared folder on a network or an email address. Inbox Settings Sets up what happens when the fax memory is received, printed, saved, or forwarded - Forwarded faxes are deleted from the product's Job/Status menu. Sets up a password for incoming faxes. Parent topic: Selecting Advanced Fax Settings Receive Settings - Fax Select the save...
... the printer Save to Memory Device Converts received faxes to PDFs and saves them on an external memory device connected to the printer Forward Forwards received faxes to another fax machine, or converts them to PDFs and forwards them to a shared folder on a network or an email address. Inbox Settings Sets up what happens when the fax memory is received, printed, saved, or forwarded - Forwarded faxes are deleted from the product's Job/Status menu. Sets up a password for incoming faxes. Parent topic: Selecting Advanced Fax Settings Receive Settings - Fax Select the save...
Users Guide for Latin America
Page 343
...cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel settings including the contacts list You see a screen like this: 4. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems 343 You see a confirmation...
...cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel settings including the contacts list You see a screen like this: 4. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems 343 You see a confirmation...
Notices and Warranty for Latin America
Page 7
... this toll free number from Service Center 4 to 12 months or up to 3 months, unlimited printed sheets, and from a mobile phone. access to Epson's website at : www.epson.com.jm/support or call the local Epson office or an authorized dealer. Limited Warranty Coverage Product Model Coverage Conditions Multifunction Printer WF-C5710/ WF-C5790 From 0 to 150,000 printed sheets*, whichever happens first. * Single-sided sheets. Service centers Country Telephone Number Country Telephone Number Argentina...
... this toll free number from Service Center 4 to 12 months or up to 3 months, unlimited printed sheets, and from a mobile phone. access to Epson's website at : www.epson.com.jm/support or call the local Epson office or an authorized dealer. Limited Warranty Coverage Product Model Coverage Conditions Multifunction Printer WF-C5710/ WF-C5790 From 0 to 150,000 printed sheets*, whichever happens first. * Single-sided sheets. Service centers Country Telephone Number Country Telephone Number Argentina...