Start Here - Installation Guide
Page 1
... drink the ink. Note: Do not open the ink cartridge packages until you are designed for printing. 1 Lift up the scanner unit until it locks into place. Caution: Do not connect to your printer box. For important ink information, visit www.epson.com/epsonink (U.S.) or www.epson.ca/epsonink (Canada) or see the online User's Guide. 3 Install ink cartridges Caution: Keep the ink cartridges out the reach of fire, use only...
... drink the ink. Note: Do not open the ink cartridge packages until you are designed for printing. 1 Lift up the scanner unit until it locks into place. Caution: Do not connect to your printer box. For important ink information, visit www.epson.com/epsonink (U.S.) or www.epson.ca/epsonink (Canada) or see the online User's Guide. 3 Install ink cartridges Caution: Keep the ink cartridges out the reach of fire, use only...
Start Here - Installation Guide
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... ink cartridges, and remove them from the packaging. 3 Remove only the yellow tape from the end of setup, your product's serial number will have a separate opportunity to consent to participating in the holder for information about loading capacity, available paper types and sizes, loading envelopes, and using . 5 Lower the scanner unit. 3 Insert paper with the glossy or printable side down. 6 WF-3820: Follow the on-screen instructions to start charging the ink. WF-4820/WF-4830: Ink...
... ink cartridges, and remove them from the packaging. 3 Remove only the yellow tape from the end of setup, your product's serial number will have a separate opportunity to consent to participating in the holder for information about loading capacity, available paper types and sizes, loading envelopes, and using . 5 Lower the scanner unit. 3 Insert paper with the glossy or printable side down. 6 WF-3820: Follow the on-screen instructions to start charging the ink. WF-4820/WF-4830: Ink...
Start Here - Installation Guide
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... software. Network setup was unsuccessful. • Print a network connection report to enter your product's software package. Be sure to identify network problems and solutions. Firmware Update Notice: The printer is unsuccessful, you are not compatible and, even if described as designed. 6 Pull out the output tray extension. 7 Select the paper settings on the product's control panel. 5 Connect the fax line 1 Connect a phone cord to a telephone wall jack and to work only with genuine Epson-branded cartridges. See the online User's Guide...
... software. Network setup was unsuccessful. • Print a network connection report to enter your product's software package. Be sure to identify network problems and solutions. Firmware Update Notice: The printer is unsuccessful, you are not compatible and, even if described as designed. 6 Pull out the output tray extension. 7 Select the paper settings on the product's control panel. 5 Connect the fax line 1 Connect a phone cord to a telephone wall jack and to work only with genuine Epson-branded cartridges. See the online User's Guide...
Users Guide
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Fax ...196 Send Settings - Advanced Settings Tab 184 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 184 Image Format Options...186 Scan Resolution Guidelines ...186 Faxing...188 Connecting a Telephone or Answering Machine 188 Setting Up Fax Features ...191 Setting Up Basic Fax Features ...191 Using the Fax Setup Wizard 191 Selecting the Line Type...193 Setting the Number of Rings to a Cloud Service 168 Printing a Scan ...169 Selecting Epson ScanSmart Settings 170 Changing the Epson Product...171 Changing the Scan Settings ...172 Changing the File Name Settings...
Fax ...196 Send Settings - Advanced Settings Tab 184 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 184 Image Format Options...186 Scan Resolution Guidelines ...186 Faxing...188 Connecting a Telephone or Answering Machine 188 Setting Up Fax Features ...191 Setting Up Basic Fax Features ...191 Using the Fax Setup Wizard 191 Selecting the Line Type...193 Setting the Number of Rings to a Cloud Service 168 Printing a Scan ...169 Selecting Epson ScanSmart Settings 170 Changing the Epson Product...171 Changing the Scan Settings ...172 Changing the File Name Settings...
Users Guide
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...Help Screen ...277 Checking for Software Updates...278 Product Status Messages ...279 Running a Product Check ...283 Resetting Control Panel Defaults ...284 Solving Setup Problems ...285 Product Does Not Turn On or Off 286 Noise After Ink Installation ...286 Software Installation Problems ...286 Solving Network Problems ...287 Product Cannot Connect to a Wireless Router or Access Point 287 Network Software Cannot Find Product on a Network 288 Product Does Not Appear in Mac Printer Window 289 Wireless Network Connection is Unstable on a Mac 290 Cannot Print Over a Network...290 Cannot Scan...
...Help Screen ...277 Checking for Software Updates...278 Product Status Messages ...279 Running a Product Check ...283 Resetting Control Panel Defaults ...284 Solving Setup Problems ...285 Product Does Not Turn On or Off 286 Noise After Ink Installation ...286 Software Installation Problems ...286 Solving Network Problems ...287 Product Cannot Connect to a Wireless Router or Access Point 287 Network Software Cannot Find Product on a Network 288 Product Does Not Appear in Mac Printer Window 289 Wireless Network Connection is Unstable on a Mac 290 Cannot Print Over a Network...290 Cannot Scan...
Users Guide
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... globe. Select Basic Settings. 5. You also cannot download and install any Epson product software from the Epson website for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services 39 you cannot use with Epson Scan to print and scan documents, photos, emails, and web pages from your Epson product with Windows 10 S; Select Power Off Timer, then select a time period between 30minutes...
... globe. Select Basic Settings. 5. You also cannot download and install any Epson product software from the Epson website for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services 39 you cannot use with Epson Scan to print and scan documents, photos, emails, and web pages from your Epson product with Windows 10 S; Select Power Off Timer, then select a time period between 30minutes...
Users Guide
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... Drive. 1. Enter the email address and optional access key of your Epson product. Related topics Wi-Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to your wireless network. You can print from the Apple App Store or Google Play. 4. Connect your mobile device to download the Remote Print Driver software. 4. Open Epson iPrint and select your Epson product during Remote Print setup. 43 Download and install the Remote Print software. 5. Now you installed...
... Drive. 1. Enter the email address and optional access key of your Epson product. Related topics Wi-Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to your wireless network. You can print from the Apple App Store or Google Play. 4. Connect your mobile device to download the Remote Print Driver software. 4. Open Epson iPrint and select your Epson product during Remote Print setup. 43 Download and install the Remote Print software. 5. Now you installed...
Users Guide
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... print remotely. Select the setting for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as Box, DropBox, Evernote, or Google Drive with the email address and password you are ready to install drivers or download software. 44 Connect your Epson product to Cloud on the screen to Cloud. Click Add, then follow the instructions...
... print remotely. Select the setting for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as Box, DropBox, Evernote, or Google Drive with the email address and password you are ready to install drivers or download software. 44 Connect your Epson product to Cloud on the screen to Cloud. Click Add, then follow the instructions...
Users Guide
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... wireless network that your product is using. 4. Connect your Apple device to enable the messages, if necessary. 1. Note: For details, see the AirPrint page on the Apple website. Parent topic: Product Basics Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from a Chromebook without drivers or cables. Load paper in from your device to your product. Print from Google Play. 3. Note: If you disabled paper configuration messages on your product control panel...
... wireless network that your product is using. 4. Connect your Apple device to enable the messages, if necessary. 1. Note: For details, see the AirPrint page on the Apple website. Parent topic: Product Basics Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from a Chromebook without drivers or cables. Load paper in from your device to your product. Print from Google Play. 3. Note: If you disabled paper configuration messages on your product control panel...
Users Guide
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... the pages in the ADF. 2. You can scan an original and save the scanned file as your computer. 1. You see a screen like this: 145 Related references Control Panel Scanning Options Related tasks Configuring Email Server Settings Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to a Connected Computer You can save it to a connected computer using a USB cable or connected to your product. Select Scan. Note: Be sure you have installed Epson Scan 2, ScanSmart...
... the pages in the ADF. 2. You can scan an original and save the scanned file as your computer. 1. You see a screen like this: 145 Related references Control Panel Scanning Options Related tasks Configuring Email Server Settings Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to a Connected Computer You can save it to a connected computer using a USB cable or connected to your product. Select Scan. Note: Be sure you have installed Epson Scan 2, ScanSmart...
Users Guide
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... in black ink with the Windows 10 S operating system, you can temporarily continue printing from the Windows Store. Windows Printing with Expended Color Cartridges - Note: If you are using black ink. Note: To use this section. Always store ink cartridges with Windows 10 S; Windows If you see an error screen telling you 're finished, select OK. Mac Parent topic: Replacing Ink Cartridges and Maintenance Boxes Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you must be enabled. 251...
... in black ink with the Windows 10 S operating system, you can temporarily continue printing from the Windows Store. Windows Printing with Expended Color Cartridges - Note: If you are using black ink. Note: To use this section. Always store ink cartridges with Windows 10 S; Windows If you see an error screen telling you 're finished, select OK. Mac Parent topic: Replacing Ink Cartridges and Maintenance Boxes Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you must be enabled. 251...
Users Guide
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... part. If the error still persists, contact Epson for and remove any jammed paper or protective materials from sleep mode. Turn off and then back on again. Condition/solution Turn the product off the product and contact Epson for Epson Software, and selecting Update. Contact Epson to replace Ink Cartridge The printer's borderless printing ink pad is at the end of its LCD screen. Turn on its service life. Replace the indicated ink cartridges. The ink pad...
... part. If the error still persists, contact Epson for and remove any jammed paper or protective materials from sleep mode. Turn off and then back on again. Condition/solution Turn the product off the product and contact Epson for Epson Software, and selecting Update. Contact Epson to replace Ink Cartridge The printer's borderless printing ink pad is at the end of its LCD screen. Turn on its service life. Replace the indicated ink cartridges. The ink pad...
Users Guide
Page 280
... screen message Paper Setup Auto Display is set to Off. In Windows, make sure the port is set to a USBXXX setting for a USB connection or EpsonNet Print Port for the printer are correct. An error has occurred during firmware updating. For details, see your product using a USB cable and try downloading the Firmware Update from the Epson Web Config utility Check that the port settings for a network connection. Make sure the phone cable is detected. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change...
... screen message Paper Setup Auto Display is set to Off. In Windows, make sure the port is set to a USBXXX setting for a USB connection or EpsonNet Print Port for the printer are correct. An error has occurred during firmware updating. For details, see your product using a USB cable and try downloading the Firmware Update from the Epson Web Config utility Check that the port settings for a network connection. Make sure the phone cable is detected. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change...
Users Guide
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... want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel settings including the contacts list You see a screen like this: 4. You see a confirmation screen. 5. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic...
... want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel settings including the contacts list You see a screen like this: 4. You see a confirmation screen. 5. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic...
Users Guide
Page 286
... see any error message or your software does not install correctly in Windows, you may not have software installation privileges. If you cannot turn off again using the power button. Parent topic: Solving Setup Problems Software Installation Problems If you have problems installing software, disconnect the cable and carefully follow the instructions on and any other programs, including screen savers and virus protection software, and install your product software again. • In Windows, make sure the power cord is...
... see any error message or your software does not install correctly in Windows, you may not have software installation privileges. If you cannot turn off again using the power button. Parent topic: Solving Setup Problems Software Installation Problems If you have problems installing software, disconnect the cable and carefully follow the instructions on and any other programs, including screen savers and virus protection software, and install your product software again. • In Windows, make sure the power cord is...
Users Guide
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... the Devices and Printers window before you print. • On a Mac, make sure you are using when you print. • If your product is Slow If printing becomes slow, try printing again. • If you download and install the Epson printer driver. • Make sure Quiet Mode is turned off. • Clear space on any high speed settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on your hard drive...
... the Devices and Printers window before you print. • On a Mac, make sure you are using when you print. • If your product is Slow If printing becomes slow, try printing again. • If you download and install the Epson printer driver. • Make sure Quiet Mode is turned off. • Clear space on any high speed settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on your hard drive...
Users Guide
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... setting to adjust the amount of image expansion on the edges of the driver window. Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting in your printer software. • Mac: Make sure you printed, the next print job after your computer exits sleep mode may not be enough to cover the paper. • Access the Extended Settings (Windows) or Printing Preferences (Mac) and select Remove White Borders. Check...
... setting to adjust the amount of image expansion on the edges of the driver window. Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting in your printer software. • Mac: Make sure you printed, the next print job after your computer exits sleep mode may not be enough to cover the paper. • Access the Extended Settings (Windows) or Printing Preferences (Mac) and select Remove White Borders. Check...
Users Guide
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... Reset. Make sure the correct product is not running in the Epson Scan 2 settings. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Scanning Speed is Slow If scanning speed is slow, try scanning again. 321 Lower the resolution. • If you are scanning with the ADF, check that the document cover and ADF cover are securely connected at a high resolution over a network, a communication error...
... Reset. Make sure the correct product is not running in the Epson Scan 2 settings. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Scanning Speed is Slow If scanning speed is slow, try scanning again. 321 Lower the resolution. • If you are scanning with the ADF, check that the document cover and ADF cover are securely connected at a high resolution over a network, a communication error...
Users Guide
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... line, register the code to the product and add a # (hash) to the beginning of the phone number when dialing. • If you connected your caller ID. If it to a telephone wall jack and send a fax. Otherwise, your faxes might be caused by connecting a phone to it and testing it. • Check the Line Type setting and set it works, the problem may be rejected by the recipient's fax machine. • Make sure Receive Mode is set...
... line, register the code to the product and add a # (hash) to the beginning of the phone number when dialing. • If you connected your caller ID. If it to a telephone wall jack and send a fax. Otherwise, your faxes might be caused by connecting a phone to it and testing it. • Check the Line Type setting and set it works, the problem may be rejected by the recipient's fax machine. • Make sure Receive Mode is set...
Users Guide
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... save files on a USB device connected to your device is not supported. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from the LCD Screen Cannot Save Files on a USB Device If you cannot save faxes on the product control panel. 334 Parent topic: Solving USB Device Problems Related references External USB Device Specifications USB Device Photo File Specifications Related tasks Setting Up File...
... save files on a USB device connected to your device is not supported. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from the LCD Screen Cannot Save Files on a USB Device If you cannot save faxes on the product control panel. 334 Parent topic: Solving USB Device Problems Related references External USB Device Specifications USB Device Photo File Specifications Related tasks Setting Up File...