XPS 13 Re-imaging guide for Microsoft Windows
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...driver...13 10. Contents 1 Installation overview...4 2 Introduction...5 3 Order of reinstallation...6 4 Updating or resetting the BIOS...7 Flashing the BIOS...7 Clearing CMOS settings...7 Trusted Platform Module (TPM) security...7 5 Reinstalling the operating system...8 6 Reinstalling drivers and applications...9 Displaying drivers and applications on your computer 9 7 Reinstallation sequence for drivers and applications 10 1. Media-card reader driver...11 Downloading and installing the media-card reader driver 11 4. Dell docking station WD15...13 11. Intel chipset device software...
...driver...13 10. Contents 1 Installation overview...4 2 Introduction...5 3 Order of reinstallation...6 4 Updating or resetting the BIOS...7 Flashing the BIOS...7 Clearing CMOS settings...7 Trusted Platform Module (TPM) security...7 5 Reinstalling the operating system...8 6 Reinstalling drivers and applications...9 Displaying drivers and applications on your computer 9 7 Reinstallation sequence for drivers and applications 10 1. Media-card reader driver...11 Downloading and installing the media-card reader driver 11 4. Dell docking station WD15...13 11. Intel chipset device software...
XPS 13 Re-imaging guide for Microsoft Windows
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... software. NOTE: Information provided in this guide is operating normally and there are no driver issues or updates being prompted by Microsoft Windows, driver updates may result in system performance • Patched security risks • Expanded compatibility • Fixed device issues • Support for system administrators. Installing or updating device drivers may create new problems. Review the importance of the procedures. NOTE: Dell recommends that the devices function optimally. Device drivers must be unnecessary. Installing device drivers...
... software. NOTE: Information provided in this guide is operating normally and there are no driver issues or updates being prompted by Microsoft Windows, driver updates may result in system performance • Patched security risks • Expanded compatibility • Fixed device issues • Support for system administrators. Installing or updating device drivers may create new problems. Review the importance of the procedures. NOTE: Dell recommends that the devices function optimally. Device drivers must be unnecessary. Installing device drivers...
XPS 13 Re-imaging guide for Microsoft Windows
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.... Dell also provides drivers and applications that are used as described in installing Dell-recommended software stack and settings, drivers, and applications, which are unsure of removing all software on the XPS 13-9380. Re-imaging is required when software in your computer. Ensure BIOS settings, including SATA configurations and modes, are appropriately set and the latest drivers and applications are not included with Microsoft Windows only. The installation of the listed drivers and...
.... Dell also provides drivers and applications that are used as described in installing Dell-recommended software stack and settings, drivers, and applications, which are unsure of removing all software on the XPS 13-9380. Re-imaging is required when software in your computer. Ensure BIOS settings, including SATA configurations and modes, are appropriately set and the latest drivers and applications are not included with Microsoft Windows only. The installation of the listed drivers and...
XPS 13 Re-imaging guide for Microsoft Windows
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...: • Dell Update application • Dell Power Manager (DPM) 11 Networking and Communication, which other software can operate on. 3 Intel Chipset driver: Allows Windows to communicate and adjust settings on components on the system board. 4 Critical Microsoft Quick Fix Engineering (QFE) updates: Microsoft updates that fix and optimize the operating system. 5 Media-card reader driver: Enables and enhances the media-card reader. 6 Intel Rapid Storage Technology (IRST): Enables and enhances data storage virtualization for the storage drives installed in the...
...: • Dell Update application • Dell Power Manager (DPM) 11 Networking and Communication, which other software can operate on. 3 Intel Chipset driver: Allows Windows to communicate and adjust settings on components on the system board. 4 Critical Microsoft Quick Fix Engineering (QFE) updates: Microsoft updates that fix and optimize the operating system. 5 Media-card reader driver: Enables and enhances the media-card reader. 6 Intel Rapid Storage Technology (IRST): Enables and enhances data storage virtualization for the storage drives installed in the...
XPS 13 Re-imaging guide for Microsoft Windows
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... the instructions on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. Clearing CMOS settings In the event that, flashing your computer with the latest BIOS update results in your computer being unable to boot, a BIOS reset is enabled and activated. • Clear: The BIOS clears the information stored in the BIOS setup program for your computer's Service Manual. Trusted Platform Module...
... the instructions on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. Clearing CMOS settings In the event that, flashing your computer with the latest BIOS update results in your computer being unable to boot, a BIOS reset is enabled and activated. • Clear: The BIOS clears the information stored in the BIOS setup program for your computer's Service Manual. Trusted Platform Module...
XPS 13 Re-imaging guide for Microsoft Windows
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Devices such as video and sound cards require drivers to function correctly within Windows, and require applications to enable users to adjust hardware settings. Displaying drivers and applications on your computer 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of the drivers and applications available on your computer to get a list of your computer. Microsoft Windows includes drivers for most devices, but device-specific drivers may have the Service Tag, use the...
Devices such as video and sound cards require drivers to function correctly within Windows, and require applications to enable users to adjust hardware settings. Displaying drivers and applications on your computer 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of the drivers and applications available on your computer to get a list of your computer. Microsoft Windows includes drivers for most devices, but device-specific drivers may have the Service Tag, use the...
XPS 13 Re-imaging guide for Microsoft Windows
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... reinstalling the Windows operating system on your computer to function correctly. Install the drivers in the following sequence. NOTE: The Windows 10 operating system includes the webcam drivers; Audio • 7. Critical Microsoft Quick Fix Engineering (QFE) updates • 3. Downloading and installing the chipset driver 1 Turn on Dell's support site www.dell.com/support. In some scenarios, you may not include the updated Intel chipset device software for your computer model. 4 Click Drivers & downloads > Find it myself. 5 Scroll down...
... reinstalling the Windows operating system on your computer to function correctly. Install the drivers in the following sequence. NOTE: The Windows 10 operating system includes the webcam drivers; Audio • 7. Critical Microsoft Quick Fix Engineering (QFE) updates • 3. Downloading and installing the chipset driver 1 Turn on Dell's support site www.dell.com/support. In some scenarios, you may not include the updated Intel chipset device software for your computer model. 4 Click Drivers & downloads > Find it myself. 5 Scroll down...
XPS 13 Re-imaging guide for Microsoft Windows
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... the media-card reader driver. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for your computer. 7 After the download is available for your computer model. 4 Click Drivers & downloads > Find it myself. 5 Scroll down the page and expand Serial ATA. 6 Click Download to display a blue screen and an error code followed by default. CAUTION: If a SATA hard drive is enabled...
... the media-card reader driver. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for your computer. 7 After the download is available for your computer model. 4 Click Drivers & downloads > Find it myself. 5 Scroll down the page and expand Serial ATA. 6 Click Download to display a blue screen and an error code followed by default. CAUTION: If a SATA hard drive is enabled...
XPS 13 Re-imaging guide for Microsoft Windows
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... power level, screen brightness and keyboard illumination levels. • Alerts Management: Enables or disables the power adapter, battery, docking station, thermal, and other types of your computer or not functioning optimally. Dell Power Manager (DPM) DPM is a Dell-developed application providing simplified and efficient power management capabilities for drivers and applications 13 The key features are as follows: • Battery information: Displays battery health information, adjusts battery settings or creates a custom-battery setting. • Advanced charge mode: Controls battery...
... power level, screen brightness and keyboard illumination levels. • Alerts Management: Enables or disables the power adapter, battery, docking station, thermal, and other types of your computer or not functioning optimally. Dell Power Manager (DPM) DPM is a Dell-developed application providing simplified and efficient power management capabilities for drivers and applications 13 The key features are as follows: • Battery information: Displays battery health information, adjusts battery settings or creates a custom-battery setting. • Advanced charge mode: Controls battery...
XPS 9380 Service Manual
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......53 31 Replacing the palm-rest assembly...54 Procedure...54 Post-requisites...54 32 Device drivers...55 Intel Chipset Software Installation Utility...55 Video drivers...55 Intel Serial IO driver...55 Intel Trusted Execution Engine Interface...55 Intel Virtual Button driver...55 Wireless and Bluetooth drivers...55 33 System setup...56 System setup...56 Entering BIOS setup program...56 Navigation keys...56 Boot Sequence...56 System setup options...57 Clearing CMOS settings...62 Clearing BIOS (System Setup) and System passwords 62...
......53 31 Replacing the palm-rest assembly...54 Procedure...54 Post-requisites...54 32 Device drivers...55 Intel Chipset Software Installation Utility...55 Video drivers...55 Intel Serial IO driver...55 Intel Trusted Execution Engine Interface...55 Intel Virtual Button driver...55 Wireless and Bluetooth drivers...55 33 System setup...56 System setup...56 Entering BIOS setup program...56 Navigation keys...56 Boot Sequence...56 System setup options...57 Clearing CMOS settings...62 Clearing BIOS (System Setup) and System passwords 62...
XPS 9380 Service Manual
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... catastrophic and intermittent failures. • Catastrophic - WARNING: Disconnect all covers, panels, and screws before disconnecting the cable. Very slight charges can damage circuits in recent Dell products, the sensitivity to dissipate static electricity, which could harm internal components. After you finish working inside the computer, replace all power sources before handling parts does not ensure adequate ESD protection on the...
... catastrophic and intermittent failures. • Catastrophic - WARNING: Disconnect all covers, panels, and screws before disconnecting the cable. Very slight charges can damage circuits in recent Dell products, the sensitivity to dissipate static electricity, which could harm internal components. After you finish working inside the computer, replace all power sources before handling parts does not ensure adequate ESD protection on the...
XPS 9380 Service Manual
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... muscles. Always obtain additional resources or use a mechanical lifting device. 1 Get a firm balanced footing. Abdominal muscles support your spine when you lift, offsetting the force of your body to the load. Safety instructions 11 Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it exerts on your back...
... muscles. Always obtain additional resources or use a mechanical lifting device. 1 Get a firm balanced footing. Abdominal muscles support your spine when you lift, offsetting the force of your body to the load. Safety instructions 11 Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it exerts on your back...
XPS 9380 Service Manual
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... follow the instructions in After working inside your computer. Removing the system board 45 NOTE: Replacing the system board removes any changes you replace the system board. 24 Removing the system board WARNING: Before working inside your computer, read the safety information that secure the display-cable bracket to the BIOS using the BIOS setup program. You must enter the Service Tag in the system board. Skip this step if the power button does...
... follow the instructions in After working inside your computer. Removing the system board 45 NOTE: Replacing the system board removes any changes you replace the system board. 24 Removing the system board WARNING: Before working inside your computer, read the safety information that secure the display-cable bracket to the BIOS using the BIOS setup program. You must enter the Service Tag in the system board. Skip this step if the power button does...
XPS 9380 Service Manual
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...Software Installation Utility In the Device Manager, check if the chipset driver is installed. Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed. Wireless and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver is installed. Video drivers In the Device Manager, check if the video driver is installed. Install the driver...
...Software Installation Utility In the Device Manager, check if the chipset driver is installed. Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed. Wireless and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver is installed. Video drivers In the Device Manager, check if the video driver is installed. Install the driver...
XPS 9380 Service Manual
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... Setup-defined boot device order and boot directly to a specific device (for the F2 prompt to the next focus area. Entering BIOS setup program 1 Turn on (or restart) your computer, such as the amount of RAM and the size of the hard drive. • Change the system configuration information. • Set or change a user-selectable option, such as the user password, type of the System Setup options, changes that prompts you are recorded but do not change BIOS Setup...
... Setup-defined boot device order and boot directly to a specific device (for the F2 prompt to the next focus area. Entering BIOS setup program 1 Turn on (or restart) your computer, such as the amount of RAM and the size of the hard drive. • Change the system configuration information. • Set or change a user-selectable option, such as the user password, type of the System Setup options, changes that prompts you are recorded but do not change BIOS Setup...
XPS 9380 Service Manual
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...the user to external USB port. SMART Reporting Enable or disable SMART Reporting during system startup. Displays whether the processor is used. Displays the M.2 PCIe SSD information of the integrated SATA hard drive controller. Displays the video memory information of the computer. Displays the available boot options. Table 5. Enable External USB Port Enable or disable booting from USB mass storage devices connected to enter the Admin password when booting a UEFI boot path from USB mass storage devices such as external hard drive, optical drive, and USB drive. Audio Enable...
...the user to external USB port. SMART Reporting Enable or disable SMART Reporting during system startup. Displays whether the processor is used. Displays the M.2 PCIe SSD information of the integrated SATA hard drive controller. Displays the video memory information of the computer. Displays the available boot options. Table 5. Enable External USB Port Enable or disable booting from USB mass storage devices connected to enter the Admin password when booting a UEFI boot path from USB mass storage devices such as external hard drive, optical drive, and USB drive. Audio Enable...
XPS 9380 Service Manual
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... restart. Enable or disable the BIOS module interface of the Processor. System setup options-Secure Boot menu Secure Boot Secure Boot Enable Enable or disable the secure boot feature. Enable or disable Platform Trust Technology (PTT) visibility to be cleared before changing the setting. Enable or disable various onboard devices. Enable or disable the Execute Disable mode of the optional Computrace(R) Service from entering Setup when an Admin Password is set. Custom Mode Key Management Select the custom values for Battery and AC power. System Configuration Keyboard Backlight...
... restart. Enable or disable the BIOS module interface of the Processor. System setup options-Secure Boot menu Secure Boot Secure Boot Enable Enable or disable the secure boot feature. Enable or disable Platform Trust Technology (PTT) visibility to be cleared before changing the setting. Enable or disable various onboard devices. Enable or disable the Execute Disable mode of the optional Computrace(R) Service from entering Setup when an Admin Password is set. Custom Mode Key Management Select the custom values for Battery and AC power. System Configuration Keyboard Backlight...
XPS 9380 Service Manual
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... charge. • Computer is in sleep state, hibernation, or turned off indicating no memory or RAM is detected. The power and battery-status light blinks amber along with Windows 10 operating system. Caps Lock status light: Indicates whether Caps Lock is not in use. You can also download it from the Dell Support site to troubleshoot and fix your computer boots to software or hardware failures. 64 Troubleshooting LED codes Diagnostic light codes 2,1 2,2 2,3 2,4 2,5 2,6 2,7 3,1 3,2 3,3 3,4 3,5 3,6 3,7 Problem description Processor failure System board: BIOS or ROM (Read-Only Memory...
... charge. • Computer is in sleep state, hibernation, or turned off indicating no memory or RAM is detected. The power and battery-status light blinks amber along with Windows 10 operating system. Caps Lock status light: Indicates whether Caps Lock is not in use. You can also download it from the Dell Support site to troubleshoot and fix your computer boots to software or hardware failures. 64 Troubleshooting LED codes Diagnostic light codes 2,1 2,2 2,3 2,4 2,5 2,6 2,7 3,1 3,2 3,3 3,4 3,5 3,6 3,7 Problem description Processor failure System board: BIOS or ROM (Read-Only Memory...
XPS 9380 Service Manual
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... BIOS setup program file. 2 Create a bootable USB drive. Flashing the BIOS You may be performed. The following procedure provides the instructions on how to conduct flea power release: 1 Turn off your computer. 2 Remove the base cover. 3 Remove the battery. 4 Press and hold the power button for your computer. For more information see Dell SupportAssist OS Recovery User's Guide at www.dell.com/support. 3 Copy the BIOS setup program file to the bootable USB drive. 4 Connect the bootable USB drive...
... BIOS setup program file. 2 Create a bootable USB drive. Flashing the BIOS You may be performed. The following procedure provides the instructions on how to conduct flea power release: 1 Turn off your computer. 2 Remove the base cover. 3 Remove the battery. 4 Press and hold the power button for your computer. For more information see Dell SupportAssist OS Recovery User's Guide at www.dell.com/support. 3 Copy the BIOS setup program file to the bootable USB drive. 4 Connect the bootable USB drive...
XPS 9380 Setup and Specifications
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... XPS 9380 7 Each light indicates approximately 20% charge. 6. Battery-charge status lights (5) Turns on the touchpad to connect a DisplayPort device. 3. Touchpad Move your computer. 2. Power button with Power Delivery (Primary) Supports USB 3.1 Gen 2 Type-C, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to left -click and two finger tap to check the charge remaining in the battery. 5. Thunderbolt 3 (USB Type-C) port with optional fingerprint reader Views of your finger on when the battery-charge status button is required to move the mouse...
... XPS 9380 7 Each light indicates approximately 20% charge. 6. Battery-charge status lights (5) Turns on the touchpad to connect a DisplayPort device. 3. Touchpad Move your computer. 2. Power button with Power Delivery (Primary) Supports USB 3.1 Gen 2 Type-C, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to left -click and two finger tap to check the charge remaining in the battery. 5. Thunderbolt 3 (USB Type-C) port with optional fingerprint reader Views of your finger on when the battery-charge status button is required to move the mouse...
