Re-imaging guide for Windows 10
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...BIOS 7 Flashing the BIOS...7 Clearing CMOS settings...7 Trusted Platform Module (TPM) security...7 Chapter 5: Reinstalling the operating system 8 Chapter 6: Reinstalling drivers and applications 9 Displaying drivers and applications on your computer 9 Chapter 7: Reinstallation sequence for drivers and applications 10 1. Critical Microsoft Quick Fix Engineering (QFE) updates 10 3. Audio...12 Downloading and installing the Dell audio driver 12 7. Fingerprint-reader driver...12 Downloading and installing the fingerprint-reader driver 12 8. Dell Docking Station WD19...13 11. Media-card...
...BIOS 7 Flashing the BIOS...7 Clearing CMOS settings...7 Trusted Platform Module (TPM) security...7 Chapter 5: Reinstalling the operating system 8 Chapter 6: Reinstalling drivers and applications 9 Displaying drivers and applications on your computer 9 Chapter 7: Reinstallation sequence for drivers and applications 10 1. Critical Microsoft Quick Fix Engineering (QFE) updates 10 3. Audio...12 Downloading and installing the Dell audio driver 12 7. Fingerprint-reader driver...12 Downloading and installing the fingerprint-reader driver 12 8. Dell Docking Station WD19...13 11. Media-card...
Re-imaging guide for Windows 10
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Updating drivers unnecessarily may create new problems. Review the importance of each driver update on your computer and that you install or update device drivers if you are facing networking, graphics, sound or other factory-reset methods. Failure to follow instructions may result in system performance ● Patched security risks ● Expanded compatibility ● Fixed device issues ● Support for system administrators. NOTE: Information provided in this guide is operating normally and there...
Updating drivers unnecessarily may create new problems. Review the importance of each driver update on your computer and that you install or update device drivers if you are facing networking, graphics, sound or other factory-reset methods. Failure to follow instructions may result in system performance ● Patched security risks ● Expanded compatibility ● Fixed device issues ● Support for system administrators. NOTE: Information provided in this guide is operating normally and there...
Re-imaging guide for Windows 10
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... Network Adapter (WLAN) driver: Enables and enhances the wireless adapter ● Bluetooth driver: Enables and enhances the Bluetooth adapter 6 Order of reinstallation Intel Chipset driver: Allows Windows to communicate and adjust settings on components on the configuration of the computer you have ordered. Audio driver: Enables and enhances the audio controller 9. 3 Order of reinstallation NOTE: Some drivers and application installation steps may not be applicable, depending on the system board which includes: ● Intel Chipset Device Software Driver ● Intel Management...
... Network Adapter (WLAN) driver: Enables and enhances the wireless adapter ● Bluetooth driver: Enables and enhances the Bluetooth adapter 6 Order of reinstallation Intel Chipset driver: Allows Windows to communicate and adjust settings on components on the configuration of the computer you have ordered. Audio driver: Enables and enhances the audio controller 9. 3 Order of reinstallation NOTE: Some drivers and application installation steps may not be applicable, depending on the system board which includes: ● Intel Chipset Device Software Driver ● Intel Management...
Re-imaging guide for Windows 10
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... do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it cannot be accessed by the operating system. ● Disabled: The BIOS will reset the BIOS to www.dell.com/support. 3. After the download is complete, navigate to the folder where you replace the system board. For more information about clearing the CMOS settings, see your computer, and...
... do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it cannot be accessed by the operating system. ● Disabled: The BIOS will reset the BIOS to www.dell.com/support. 3. After the download is complete, navigate to the folder where you replace the system board. For more information about clearing the CMOS settings, see your computer, and...
Re-imaging guide for Windows 10
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... get a list of your computer. Devices such as video and sound cards require drivers to function correctly within Windows, and enable users to www.dell.com/support. 3. Dell recommends that enables Windows 10 to be downloaded and installed separately. Go to adjust hardware settings. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for most devices, but device-specific drivers may have to communicate with the hardware devices and software in your...
... get a list of your computer. Devices such as video and sound cards require drivers to function correctly within Windows, and enable users to www.dell.com/support. 3. Dell recommends that enables Windows 10 to be downloaded and installed separately. Go to adjust hardware settings. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for most devices, but device-specific drivers may have to communicate with the hardware devices and software in your...
Re-imaging guide for Windows 10
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... your computer model. 4. Turn on Dell's support site www.dell.com/support. Click Drivers & downloads > Find it myself. 5. For video capture or streaming, users can also be manually-downloaded and installed from www.dell.com/support. 10 Reinstallation sequence for drivers and applications Intel chipset device software The Windows operating system may have the Service Tag, use the auto-detect feature or manually browse for your computer to reinstall or update the device driver if you...
... your computer model. 4. Turn on Dell's support site www.dell.com/support. Click Drivers & downloads > Find it myself. 5. For video capture or streaming, users can also be manually-downloaded and installed from www.dell.com/support. 10 Reinstallation sequence for drivers and applications Intel chipset device software The Windows operating system may have the Service Tag, use the auto-detect feature or manually browse for your computer to reinstall or update the device driver if you...
Re-imaging guide for Windows 10
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....dell.com/support. 3. Downloading and installing the Dell graphics driver 1. Turn on your computer, and then click Submit. Go to display a blue screen and an error code followed by default. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for drivers and applications 11 Graphics The Windows operating system includes the VGA-graphics driver only. Downloading and installing the media-card reader driver 1. Scroll...
....dell.com/support. 3. Downloading and installing the Dell graphics driver 1. Turn on your computer, and then click Submit. Go to display a blue screen and an error code followed by default. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA) and SATA RAID capabilities for drivers and applications 11 Graphics The Windows operating system includes the VGA-graphics driver only. Downloading and installing the media-card reader driver 1. Scroll...
Re-imaging guide for Windows 10
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... power management capabilities for Dell computers. Scroll down the page and expand Video. 6. Fingerprint-reader driver Downloading and installing the fingerprint-reader driver 1. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Download to download the fingerprint reader driver for your computer. 2. The key features are as follows: ● Battery information: Displays battery-health information, adjusts battery settings or creates a custom-battery setting. ● Advanced charge mode: Controls battery...
... power management capabilities for Dell computers. Scroll down the page and expand Video. 6. Fingerprint-reader driver Downloading and installing the fingerprint-reader driver 1. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Download to download the fingerprint reader driver for your computer. 2. The key features are as follows: ● Battery information: Displays battery-health information, adjusts battery settings or creates a custom-battery setting. ● Advanced charge mode: Controls battery...
Re-imaging guide for Windows 10
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... using a Thunderbolt 3 (Type-C) cable interface. Scroll down the page and expand Network. 6. Dell Docking Station WD19 The Dell Docking Station WD19 is a device that links all peripherals such as mouse, keyboard, stereo speakers, external hard drive, and large-screen displays, without having to plug each device into a direct power source. ● Thermal Management: Controls processor and cooler fan settings. ● Battery Extender: Conserves battery charge by your computer or not functioning optimally. Older BIOS versions and drivers...
... using a Thunderbolt 3 (Type-C) cable interface. Scroll down the page and expand Network. 6. Dell Docking Station WD19 The Dell Docking Station WD19 is a device that links all peripherals such as mouse, keyboard, stereo speakers, external hard drive, and large-screen displays, without having to plug each device into a direct power source. ● Thermal Management: Controls processor and cooler fan settings. ● Battery Extender: Conserves battery charge by your computer or not functioning optimally. Older BIOS versions and drivers...
Service Manual
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... an ESD event. Replace all attached devices to accommodate the type of insulators that technicians keep sensitive parts separate from all times when servicing Dell products. Servers are typically installed in . However, you should be placed on your computer. Connect your computer and all screws and ensure that the new part arrived in static-safe packaging. Replace any media cards, discs, or any hardware components ●...
... an ESD event. Replace all attached devices to accommodate the type of insulators that technicians keep sensitive parts separate from all times when servicing Dell products. Servers are typically installed in . However, you should be placed on your computer. Connect your computer and all screws and ensure that the new part arrived in static-safe packaging. Replace any media cards, discs, or any hardware components ●...
Service Manual
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... system. Navigation keys NOTE: For most of the System Setup options, changes that prompts you to a specific device (for the following purposes: ● Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive. ● Change the system configuration information. ● Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. Selects a value...
... system. Navigation keys NOTE: For most of the System Setup options, changes that prompts you to a specific device (for the following purposes: ● Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive. ● Change the system configuration information. ● Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. Selects a value...
Service Manual
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...options-Integrated Devices menu Integrated Devices Date/Time Date Sets the computer date in HH/MM/SS 24-hour format. You can switch between 12-hour and 24-hour clock. System setup 65 Table 6. Expert Key Management Enable Custom Mode Enables or disables the keys in UEFI boot mode and the Enable Legacy Option ROMs option needs to be connected through a pre-boot modules Thunderbolt adapter during pre-boot. By default, Enable Microphone is selected. By default, Enable USB Boot Support is selected. Default: ON Enable Microphone Enables or disables microphone...
...options-Integrated Devices menu Integrated Devices Date/Time Date Sets the computer date in HH/MM/SS 24-hour format. You can switch between 12-hour and 24-hour clock. System setup 65 Table 6. Expert Key Management Enable Custom Mode Enables or disables the keys in UEFI boot mode and the Enable Legacy Option ROMs option needs to be connected through a pre-boot modules Thunderbolt adapter during pre-boot. By default, Enable Microphone is selected. By default, Enable USB Boot Support is selected. Default: ON Enable Microphone Enables or disables microphone...
Service Manual
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Table 9. Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. Table 8. Default: ON Enable MediaCard Enables to switch all media cards On/Off or set the media card to display full screen logo if the image match screen resolution. Default: 50 Brightness on AC power Sets the screen brightness when the computer is running on battery power. Default: ON Full Screen Logo Full Screen Logo Enabled or disabled the computer to read-only state. Enables or disables the M.2 PCIe...
Table 9. Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. Table 8. Default: ON Enable MediaCard Enables to switch all media cards On/Off or set the media card to display full screen logo if the image match screen resolution. Default: 50 Brightness on AC power Sets the screen brightness when the computer is running on battery power. Default: ON Full Screen Logo Full Screen Logo Enabled or disabled the computer to read-only state. Enables or disables the M.2 PCIe...
Service Manual
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... menu Connection Wireless Device Enable Enable or disable internal WLAN/Bluetooth devices. Default: ON Table 11. Use the below options to run on Dell USB-C Dock Enables connecting a Dell USB-C Dock to Sleep. Default: Adaptive. Default: ON System setup 67 By default, Bluetooth is selected. System setup options-Power menu Power Battery Configuration Battery Configuration Enables the computer to prevent AC power usage between certain times of each day. Battery settings are adaptively optimized based on battery during power usage hours. Advanced Battery Charged...
... menu Connection Wireless Device Enable Enable or disable internal WLAN/Bluetooth devices. Default: ON Table 11. Use the below options to run on Dell USB-C Dock Enables connecting a Dell USB-C Dock to Sleep. Default: Adaptive. Default: ON System setup 67 By default, Bluetooth is selected. System setup options-Power menu Power Battery Configuration Battery Configuration Enables the computer to prevent AC power usage between certain times of each day. Battery settings are adaptively optimized based on battery during power usage hours. Advanced Battery Charged...
Service Manual
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System setup options-Security menu (continued) Security Start Data Wipe CAUTION: This Secure Wipe Operation deletes information in a way that are connected to change the system and hard drive password without the need for admin password. Default: Enabled UEFI Boot Path Security UEFI Boot Path Security Enables or disables the system to prompt the user to enter the Admin password when booting a UEFI boot path from Absolute Software. Default: OFF Absolute Absolute Enables, disables or permanently disable the BIOS module interface...
System setup options-Security menu (continued) Security Start Data Wipe CAUTION: This Secure Wipe Operation deletes information in a way that are connected to change the system and hard drive password without the need for admin password. Default: Enabled UEFI Boot Path Security UEFI Boot Path Security Enables or disables the system to prompt the user to enter the Admin password when booting a UEFI boot path from Absolute Software. Default: OFF Absolute Absolute Enables, disables or permanently disable the BIOS module interface...
Service Manual
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... system errors. System setup options-Update, Recovery menu Update, Recovery UEFI Capsule Firmware Updates Enable UEFI Capsule Firmware Updates Enables or disables BIOS updates through UEFI capsule update packages. Default: 2 Table 15. Default: OFF Master Password Lockout Enable Master Password Lockout Enables or disables the master password support. Default: ON NOTE: BIOS recovery is damaged. System setup options-System Management menu System Management Service Tag Service Tag Displays the Service Tag of the system firmware to recover from Hard Drive Enables...
... system errors. System setup options-Update, Recovery menu Update, Recovery UEFI Capsule Firmware Updates Enable UEFI Capsule Firmware Updates Enables or disables BIOS updates through UEFI capsule update packages. Default: 2 Table 15. Default: OFF Master Password Lockout Enable Master Password Lockout Enables or disables the master password support. Default: ON NOTE: BIOS recovery is damaged. System setup options-System Management menu System Management Service Tag Service Tag Displays the Service Tag of the system firmware to recover from Hard Drive Enables...
Service Manual
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... Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/support. Click Drivers & downloads > Find it fails to boot into power sequencing failure. Select the operating system installed on your computer to troubleshoot and fix your computer, and then click Submit. If problem persists, replace the memory module. Replace the system board. If problem persists, replace the system board. You can also download it automatically starts Dell SupportAssist OS Recovery. Flash latest BIOS version. Click Product support, enter...
... Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/support. Click Drivers & downloads > Find it fails to boot into power sequencing failure. Select the operating system installed on your computer to troubleshoot and fix your computer, and then click Submit. If problem persists, replace the memory module. Replace the system board. If problem persists, replace the system board. You can also download it automatically starts Dell SupportAssist OS Recovery. Flash latest BIOS version. Click Product support, enter...
Service Manual
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... USB drive. 4. Install the battery. 7. WiFi power cycle If your computer. 8. Click Download to download the latest version of the BIOS for recovering Windows operating system on or boot into the operating system. Flashing BIOS (USB key) 1. Restart the computer and press F12 when the Dell logo is unable to access the Internet due to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. To drain residual flea power (perform a hard reset) 1. 6. Backup media and recovery options...
... USB drive. 4. Install the battery. 7. WiFi power cycle If your computer. 8. Click Download to download the latest version of the BIOS for recovering Windows operating system on or boot into the operating system. Flashing BIOS (USB key) 1. Restart the computer and press F12 when the Dell logo is unable to access the Internet due to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. To drain residual flea power (perform a hard reset) 1. 6. Backup media and recovery options...
Setup and Specifications
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... 2 (Type-C) port with Power Delivery/DisplayPort Connect peripherals such as external storage devices, printers, and external displays. Provides up to the microSD card. NOTE: On certain computer models, the power and battery-status light are also used for audio recording, voice calls, and so on. Power and battery-status light Indicates the power state and battery state of XPS 13 9305 1. Supports Power Delivery that enables faster charging. Right 1. For more information, see the Troubleshooting section in your computer's Service Manual...
... 2 (Type-C) port with Power Delivery/DisplayPort Connect peripherals such as external storage devices, printers, and external displays. Provides up to the microSD card. NOTE: On certain computer models, the power and battery-status light are also used for audio recording, voice calls, and so on. Power and battery-status light Indicates the power state and battery state of XPS 13 9305 1. Supports Power Delivery that enables faster charging. Right 1. For more information, see the Troubleshooting section in your computer's Service Manual...
Setup and Specifications
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...: A USB Type-C to DisplayPort adapter (sold separately) is the primary port for USB4 Gen 3 and Thunderbolt 4. Left speaker Provides audio output. Provides data transfer rates of XPS 13 9305 7 Enables you to connect to connect a DisplayPort device. NOTE: There are two Thunderbolt 4 ports available on when the battery-charge status button is required to connect to the Thunderbolt 4 ports. Battery-charge status button Press to an external display using a display adapter. Provides up to 5 V/3 A power output that enables...
...: A USB Type-C to DisplayPort adapter (sold separately) is the primary port for USB4 Gen 3 and Thunderbolt 4. Left speaker Provides audio output. Provides data transfer rates of XPS 13 9305 7 Enables you to connect to connect a DisplayPort device. NOTE: There are two Thunderbolt 4 ports available on when the battery-charge status button is required to connect to the Thunderbolt 4 ports. Battery-charge status button Press to an external display using a display adapter. Provides up to 5 V/3 A power output that enables...