Setup and Quick Reference Guide
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... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
Setup and Quick Reference Guide
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It is recommended that you print these procedures before you see the Microsoft® Windows® desktop, and then shut down your computer and try again. NOTE: If you wait too long and the operating system logo appears, continue to ..., and ensure that the device that is active. NOTE: If you want to start menu and press . Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to test displays in the system setup program and is known to wait until you begin. Starting the...
It is recommended that you print these procedures before you see the Microsoft® Windows® desktop, and then shut down your computer and try again. NOTE: If you wait too long and the operating system logo appears, continue to ..., and ensure that the device that is active. NOTE: If you want to start menu and press . Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to test displays in the system setup program and is known to wait until you begin. Starting the...
Setup and Quick Reference Guide
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... appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message. NOTE: The procedures in this document were written for the Windows default view, so they may help support personnel to diagnose and...device is correctly installed (see the program documentation. NOTE: If you see the Microsoft® Windows® desktop; Solving Problems Follow these tips when troubleshooting your Dell computer to wait until you wait too long and the operating system logo appears, continue to...
... appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message. NOTE: The procedures in this document were written for the Windows default view, so they may help support personnel to diagnose and...device is correctly installed (see the program documentation. NOTE: If you see the Microsoft® Windows® desktop; Solving Problems Follow these tips when troubleshooting your Dell computer to wait until you wait too long and the operating system logo appears, continue to...
Setup and Quick Reference Guide
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... that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 44 Troubleshooting Windows XP: The Program Compatibility Wizard configures a program so that it runs in an ...the instructions on the screen. A solid blue screen appears TURN THE COMPUTER OFF - See the software documentation for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If you are unable to get a response by pressing a key on your keyboard ...
... that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 44 Troubleshooting Windows XP: The Program Compatibility Wizard configures a program so that it runs in an ...the instructions on the screen. A solid blue screen appears TURN THE COMPUTER OFF - See the software documentation for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If you are unable to get a response by pressing a key on your keyboard ...
Setup and Quick Reference Guide
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...-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category...
...-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category...
Setup and Quick Reference Guide
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... enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If it does not, start Windows Explorer, click your computer to the operating state that existed before you are... resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. NOTE: The User Account Control window may appear. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to step...
... enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If it does not, start Windows Explorer, click your computer to the operating state that existed before you are... resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. NOTE: The User Account Control window may appear. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to step...
Setup and Quick Reference Guide
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... Start button , and right-click Computer. 2 Click Properties→ Device Manager. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Reinstalling Software 49 NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. If you see...
... Start button , and right-click Computer. 2 Click Properties→ Device Manager. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Reinstalling Software 49 NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. If you see...
Setup and Quick Reference Guide
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...your operating system problem. Any changes that allows you can restore your operating system in the following ways: • Microsoft Windows System Restore returns your Dell™ computer to an earlier operating state without affecting data files) if changes to which you received the computer. The... recover them. However, using the Operating System media also deletes all data on the hard drive. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your operating system. System Restore does not monitor your data files. Use System...
...your operating system problem. Any changes that allows you can restore your operating system in the following ways: • Microsoft Windows System Restore returns your Dell™ computer to an earlier operating state without affecting data files) if changes to which you received the computer. The... recover them. However, using the Operating System media also deletes all data on the hard drive. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your operating system. System Restore does not monitor your data files. Use System...
Setup and Quick Reference Guide
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... hard drive and removes any programs or drivers installed after you purchased the computer. Using Dell™ Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data before using Factory Image Restore. Enabling System Restore NOTE: Windows Vista does not disable System Restore; When the Dell logo appears, press several times to...
... hard drive and removes any programs or drivers installed after you purchased the computer. Using Dell™ Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data before using Factory Image Restore. Enabling System Restore NOTE: Windows Vista does not disable System Restore; When the Dell logo appears, press several times to...
Setup and Quick Reference Guide
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...and may need to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to complete. Reinstalling Software 53 A ...message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to a Previous Device Driver Version" on your operating system to the operating state it was in the User name field, then click OK. 5 Click Dell...
...and may need to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to complete. Reinstalling Software 53 A ...message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to a Previous Device Driver Version" on your operating system to the operating state it was in the User name field, then click OK. 5 Click Dell...
Setup and Quick Reference Guide
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...any open files and exit any open programs. 2 Insert the Operating System media. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Use the Dell Drivers and Utilities media to load any key to Boot from which you ordered your computer, or whether you ... down your computer. NOTE: If you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer and try again. When the DELL logo appears, press immediately. Reinstalling Windows The reinstallation process can take 1 to 2 hours to complete the...
...any open files and exit any open programs. 2 Insert the Operating System media. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Use the Dell Drivers and Utilities media to load any key to Boot from which you ordered your computer, or whether you ... down your computer. NOTE: If you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer and try again. When the DELL logo appears, press immediately. Reinstalling Windows The reinstallation process can take 1 to 2 hours to complete the...
Setup and Quick Reference Guide
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...to restart the computer. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Using the Operating System Media Before you Begin If you installed the new device driver. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating... system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. For conventional...
...to restart the computer. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Using the Operating System Media Before you Begin If you installed the new device driver. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating... system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. For conventional...
Setup and Quick Reference Guide
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... Restart the computer. Depending on the screen to wait until you see the Microsoft® Windows® desktop; After you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. NOTE: The ... CD/DVD/CD-RW Drive and press . 6 Press any required drivers. NOTE: If you need the Dell™ Operating System media and the Dell Drivers and Utilities media. When the DELL logo appears, press immediately. Reinstalling Windows The reinstallation process can take 1 to 2 hours to load any key...
... Restart the computer. Depending on the screen to wait until you see the Microsoft® Windows® desktop; After you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. NOTE: The ... CD/DVD/CD-RW Drive and press . 6 Press any required drivers. NOTE: If you need the Dell™ Operating System media and the Dell Drivers and Utilities media. When the DELL logo appears, press immediately. Reinstalling Windows The reinstallation process can take 1 to 2 hours to load any key...
Setup and Quick Reference Guide
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...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
Setup and Quick Reference Guide
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T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
Service Manual
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... Test System and then press . See the documentation that you want to the diagnostic utility partition and run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your docking ... has been found , run the Dell Diagnostics NOTE: Write down the error code(s) and contact Dell Support. After all tests have completed, close the test window to return to exit the Dell Diagnostics and restart the computer. Close the Main Menu window to the Dell Diagnostics Main Menu. 7. NOTE: ...
... Test System and then press . See the documentation that you want to the diagnostic utility partition and run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your docking ... has been found , run the Dell Diagnostics NOTE: Write down the error code(s) and contact Dell Support. After all tests have completed, close the test window to return to exit the Dell Diagnostics and restart the computer. Close the Main Menu window to the Dell Diagnostics Main Menu. 7. NOTE: ...
Service Manual
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... all tests have completed, close the test window to return to Run the 32 Bit Dell Diagnostics. 7. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). When the DELL logo appears, press immediately. Press to run...
... all tests have completed, close the test window to return to Run the 32 Bit Dell Diagnostics. 7. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). When the DELL logo appears, press immediately. Press to run...
Service Manual
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.... In the welcome screen, click Next. 3. Check the software documentation - Other software problems Check the software documentation or contact the software manufacturer for information. Windows XP: The Program Compatibility Wizard configures a program so that the program is compatible with your computer meets the minimum hardware requirements needed to 10 seconds... (until the computer turns off - Click Start ® Control Panel® Programs® Use an older program with the program. Ensure that the device drivers do not conflict with this version of Windows. 2.
.... In the welcome screen, click Next. 3. Check the software documentation - Other software problems Check the software documentation or contact the software manufacturer for information. Windows XP: The Program Compatibility Wizard configures a program so that the program is compatible with your computer meets the minimum hardware requirements needed to 10 seconds... (until the computer turns off - Click Start ® Control Panel® Programs® Use an older program with the program. Ensure that the device drivers do not conflict with this version of Windows. 2.