User's Guide
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... of the printer...105 Cleaning the scanner glass...106 Troubleshooting 107 Before you troubleshoot...107 Using the Service Center to solve printer problems 107 If Troubleshooting does not solve your problem 107 Setup troubleshooting...107 Jams and misfeeds troubleshooting...113 Print troubleshooting...116 Copy and scan troubleshooting...118 Fax troubleshooting...120 Memory...
... of the printer...105 Cleaning the scanner glass...106 Troubleshooting 107 Before you troubleshoot...107 Using the Service Center to solve printer problems 107 If Troubleshooting does not solve your problem 107 Setup troubleshooting...107 Jams and misfeeds troubleshooting...113 Print troubleshooting...116 Copy and scan troubleshooting...118 Fax troubleshooting...120 Memory...
User's Guide
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...) cord provided with this product or a 26 AWG or larger replacement when connecting this product or make any of these things happen, a risk of such problems. Remove the power cord from the printer before inspecting it. Do not pinch the power cord between objects such as part of specific manufacturer's components...
...) cord provided with this product or a 26 AWG or larger replacement when connecting this product or make any of these things happen, a risk of such problems. Remove the power cord from the printer before inspecting it. Do not pinch the power cord between objects such as part of specific manufacturer's components...
User's Guide
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... needs. And if you get the most out of the paper. If you do , and your suggestions help you find something we do encounter any problems along the way, one side of your printer, read the User's Guide carefully, and make sure it better. The "Pages per sheet" feature allows you...
... needs. And if you get the most out of the paper. If you do , and your suggestions help you find something we do encounter any problems along the way, one side of your printer, read the User's Guide carefully, and make sure it better. The "Pages per sheet" feature allows you...
User's Guide
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Inks in High-Yield cartridges allow you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. Finding information about the printer Publications What are ... throwing it here Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead. For updates, check our Web site at support.dell.com. Before replacing and recycling your printer model • Caring for ? Recycling • Recycle the product packaging. • Recycle your printer 7...
Inks in High-Yield cartridges allow you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. Finding information about the printer Publications What are ... throwing it here Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead. For updates, check our Web site at support.dell.com. Before replacing and recycling your printer model • Caring for ? Recycling • Recycle the product packaging. • Recycle your printer 7...
User's Guide
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... click Start and then click Run. Using the printer software 20 Using the World Wide Web Updated printer software may be available at support.dell.com. If you send a print job, then try removing and reinstalling the printer. Updating the printer software (Windows only) Checking for ...computer before but need to remove the software. 5 Once the uninstall process in the Printers folder or as a printer option when you encountered problems while installing, or if your printer from the list. 3 Select the uninstall option. 4 Follow the instructions on the computer screen. Uninstalling the...
... click Start and then click Run. Using the printer software 20 Using the World Wide Web Updated printer software may be available at support.dell.com. If you send a print job, then try removing and reinstalling the printer. Updating the printer software (Windows only) Checking for ...computer before but need to remove the software. 5 Once the uninstall process in the Printers folder or as a printer option when you encountered problems while installing, or if your printer from the list. 3 Select the uninstall option. 4 Follow the instructions on the computer screen. Uninstalling the...
User's Guide
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... detect fax signals on the greater number of distinguishing a voice call . Faxing 76 How many rings should use to answer the call. If you encounter problems sending and receiving faxes, then make sure you hear a dial tone, then the telephone line and the wall jack are received. If the printer is...
... detect fax signals on the greater number of distinguishing a voice call . Faxing 76 How many rings should use to answer the call. If you encounter problems sending and receiving faxes, then make sure you hear a dial tone, then the telephone line and the wall jack are received. If the printer is...
User's Guide
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... network gateway • The network mask • A nickname for you install the printer on an Ethernet network, make it easier for you to avoid potential problems caused by a damaged cable. You can choose to your printer. The name should be in step 2 on the Ports tab, and then click Apply. g Click...
... network gateway • The network mask • A nickname for you install the printer on an Ethernet network, make it easier for you to avoid potential problems caused by a damaged cable. You can choose to your printer. The name should be in step 2 on the Ports tab, and then click Apply. g Click...
User's Guide
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...possible. This distance could be longer or shorter, depending upon the layout of the network and the limitations of radio frequencies can cause problems with the wireless signal on the network. Objects containing metal and concrete can also interfere with other objects will not block the wireless... the access point, print a network setup page. MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER If the printer is a problem between the access point and the printer. How can be intermittent, however, and although the signal quality appears high, it may drop during...
...possible. This distance could be longer or shorter, depending upon the layout of the network and the limitations of radio frequencies can cause problems with the wireless signal on the network. Objects containing metal and concrete can also interfere with other objects will not block the wireless... the access point, print a network setup page. MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER If the printer is a problem between the access point and the printer. How can be intermittent, however, and although the signal quality appears high, it may drop during...
User's Guide
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If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the ... tab, select Service Center. To open the Service Center, use the Service Center link. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not ...
If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the ... tab, select Service Center. To open the Service Center, use the Service Center link. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not ...
User's Guide
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...8226; "Cannot print through USB" on page 113 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons ...the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 108 Note: Do not release and until Language appears on . CHANGE THE LANGUAGE USING...
...8226; "Cannot print through USB" on page 113 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons ...the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 108 Note: Do not release and until Language appears on . CHANGE THE LANGUAGE USING...
User's Guide
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Note: If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then ... computer. If the cable is marked with a USB symbol. Software did not install If you continue to a defective port. You may have connected to have problems, then try removing and reinstalling the software. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall...
Note: If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then ... computer. If the cable is marked with a USB symbol. Software did not install If you continue to a defective port. You may have connected to have problems, then try removing and reinstalling the software. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall...
User's Guide
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... click firmly into the wall outlet, and then turn on , and then open the printer. 2 Make sure the cartridges are inserted correctly. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the... the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. The USB port is marked with a USB symbol.
... click firmly into the wall outlet, and then turn on , and then open the printer. 2 Make sure the cartridges are inserted correctly. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the... the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. The USB port is marked with a USB symbol.
User's Guide
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... unplug the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then... to wake up the printer. Printer is busy or does not respond If the "Before you have jobs stuck in Power Saver mode. If this problem persists, then check our Web site for updates for more of Power Saver mode, then reset the power: 1 Unplug the power cord from the wall...
... unplug the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then... to wake up the printer. Printer is busy or does not respond If the "Before you have jobs stuck in Power Saver mode. If this problem persists, then check our Web site for updates for more of Power Saver mode, then reset the power: 1 Unplug the power cord from the wall...
User's Guide
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...these parts while clearing jams. Troubleshooting 113 Cannot print through USB If the "Before you continue to have connected to a defective port. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end ...plus sign (+) beside Universal Serial Bus controllers. If the cable is marked with a USB symbol. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 116 Paper jam in the ADF (selected models only)" on page 115 • "Paper or specialty media ...
...these parts while clearing jams. Troubleshooting 113 Cannot print through USB If the "Before you continue to have connected to a defective port. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end ...plus sign (+) beside Universal Serial Bus controllers. If the cable is marked with a USB symbol. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 116 Paper jam in the ADF (selected models only)" on page 115 • "Paper or specialty media ...
User's Guide
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Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these solutions do not remove ...the streaks or lines on page 118 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE INK LEVELS Replace low or empty ink cartridges. Troubleshooting 117 SELECT A HIGHER PRINT QUALITY FROM...
Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these solutions do not remove ...the streaks or lines on page 118 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE INK LEVELS Replace low or empty ink cartridges. Troubleshooting 117 SELECT A HIGHER PRINT QUALITY FROM...
User's Guide
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Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. • Remove as many unused fonts as ...
Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. • Remove as many unused fonts as ...
User's Guide
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...SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE ...SIZE OF THE DOCUMENT YOU ARE SCANNING Troubleshooting 119 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not...
...SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE ...SIZE OF THE DOCUMENT YOU ARE SCANNING Troubleshooting 119 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not...
User's Guide
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... ARE NOT BEING USED USE A LOWER SCANNING RESOLUTION Cannot scan to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of ... obvious damage. If the cable is marked with a USB symbol. Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE...
... ARE NOT BEING USED USE A LOWER SCANNING RESOLUTION Cannot scan to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of ... obvious damage. If the cable is marked with a USB symbol. Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE...
User's Guide
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... the other devices on the telephone line by plugging an analog telephone into the port of the printer. Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone by plugging an analog telephone into the same port...) are set the modem to Fax Setup, and then press . Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following hardware, if applicable: Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ...
... the other devices on the telephone line by plugging an analog telephone into the port of the printer. Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone by plugging an analog telephone into the same port...) are set the modem to Fax Setup, and then press . Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following hardware, if applicable: Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ...
User's Guide
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... subscribe to view the prefix. 6 If the prefix is correct for your network. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one number on the telephone line). • The printer picks up on whether the printer is connected to its own fax line or...
... subscribe to view the prefix. 6 If the prefix is correct for your network. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one number on the telephone line). • The printer picks up on whether the printer is connected to its own fax line or...