Dell P513W Support Question
Dell P513W Support Question
Find answers below for this question about Dell P513W.Need a Dell P513W manual? We have 1 online manual for this item!
Question posted by bigtone916 on December 28th, 2012
Why Does It Keep Show Me The There A Problem With The Printer Head ?
Well I haven't use it in a year,and now I just got new ink cartridge an put them in and tried run it and it's just keep coming up the same thing that there a problem with the printer head or to check the owner manuel for troubleshooting tried everything it ask me to do,so I just don't know what to do? I Hope You Can Please Help.
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on December 29th, 2012 3:04 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello bigtone916,
I am from Dell Social Media and Community.
As you have mentioned that it has been a year that you have used it, the printer needs to be cleaned or serviced.
Please follow the link below to troubleshoot Printhead problem with your printer.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=122270
If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist and Happy Holidays to you and your family.
Dell-Niranjan
Twitter: @NiranjanatDell
I am from Dell Social Media and Community.
As you have mentioned that it has been a year that you have used it, the printer needs to be cleaned or serviced.
Please follow the link below to troubleshoot Printhead problem with your printer.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=122270
If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist and Happy Holidays to you and your family.
Dell-Niranjan
Twitter: @NiranjanatDell
NiranjanAtDell
Dell Inc
Related Dell P513W Manual Pages
User's Guide - Page 2
... impact...6 Finding information about the printer...7 Understanding the parts of the printer...9
Ordering and replacing supplies 11
Ordering ink cartridges...11 Replacing ink cartridges...11 Recycling Dell products...13
Using the printer control panel buttons and menus 14
Using the printer control panel...14 Changing temporary settings into new default settings 16 Changing the Power...
User's Guide - Page 4
Maintaining the printer 83
Maintaining ink cartridges...83 Cleaning the exterior of the printer...85 Cleaning the scanner glass...85
Troubleshooting 86
Before you troubleshoot...86 Using the Service Center to solve printer problems 86 If Troubleshooting does not solve your problem...86 Setup troubleshooting...86 Jams and misfeeds troubleshooting...93 Print troubleshooting...95 Copy and scan ...
User's Guide - Page 7
.... For updates, check our Web site at support.dell.com. Initial setup instructions:
• Connecting the printer • Installing the printer software
Find it away. • Recycle paper from discarded print jobs. • Use recycled paper. Recycling
• Recycle the product packaging. • Recycle your old printer instead of your ink cartridges, try using less ink than normal and...
User's Guide - Page 10
... unit
• Access the ink cartridges and printhead. • Remove paper jams.
About your printer.
4 Power supply with port Connect the printer to a power source.
5 Duplex unit
• Print on both sides of a sheet of paper. • Remove paper jams.
6 USB port
Connect the printer to a computer using a USB cable. Use the
To
1 Scanner lid
Access the...
User's Guide - Page 11
..., high yield2
Series 22
Series 22R
Color cartridge
Series 21
Series 21R
Color cartridge, high yield2
Series 22
Series 22R
1 Licensed for remanufacturing, refilling, or recycling. Note: The printhead moves to Dell for a single use only Dell ink cartridges. Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin.
1 Turn on the Dell Web site...
User's Guide - Page 13
... and replacing supplies
13
Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to Dell for recycling:
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Maintenance...
User's Guide - Page 20
.... • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support.
Printer software
Use the
To
Dell Printer Home (referred to as Toolbar)
Print, scan, or convert local files from the Web, depending on...
User's Guide - Page 30
...Printing
Tips for printing
• Use the appropriate paper for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as...or Setup. 3 Select the print quality, the number of copies to print, the type of paper to close any printer software dialogs. 5 Click OK or Print. Printing
30 Printing basic documents
Printing a document
For Windows users
1 With...
User's Guide - Page 83
... on if it is turned off. Maintaining the printer
Maintaining ink cartridges
In addition to align the printhead.
Using the printer software
For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the Maintenance tab. It will briefly come out of Power Saver mode or will temporarily power...
User's Guide - Page 84
..., then you must replace the ink cartridges before you aligned the cartridges to Align Printer, and the press .
If you can clean the printhead nozzles. Clean the printhead nozzles to clogged printhead nozzles. If print quality has not improved, then clean the printhead nozzles.
Using the printer control panel
1 From the printer control panel, press . 2 Press the...
User's Guide - Page 86
... a working electrical outlet. • Make sure the printer is not plugged into any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on an error message dialog, click the...
User's Guide - Page 90
... following :
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. The cartridges should click firmly into the wall outlet, and then turn on the computer.
Software did not install
If you troubleshoot" checklist does not solve the problem, then try one .
2 Firmly plug...
User's Guide - Page 91
.... The USB port is printing blank pages
Blank pages may have problems, then try another USB port on the printer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges.
REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER
CHECK THE USB CONNECTION
1 Check the USB cable for more information. You may be caused...
User's Guide - Page 92
If the cable is damaged, then use a new one or more of the following :
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
If the power light is ...Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following :
CHECK THE USB CONNECTION
1 Check the USB cable for your printer software or firmware.
Printer is busy or does not respond
If the "Before you...
User's Guide - Page 93
... out.
Note: Be careful not to tear the paper while removing it .
Avoid unnecessarily touching these parts while clearing jams.
1 Press to turn off the printer. 2 Check the paper tray or lift the scanner unit to tear the paper while removing it .
4 Press to turn the...
User's Guide - Page 96
... then you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select...printer again from the Printer pop-up menu, choose your printer. For Macintosh users 1 With a photo open , click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Paper Options area of the following:
CHECK THE INK LEVELS
Replace low or empty ink cartridges...
User's Guide - Page 106
...printer. 2 Unplug the power cord from the power outlet. 3 Remove the power supply from the back of the installation screen.
You can access the User's Guide from the port, then the port is working , then try using a shorter cable. TRY RUNNING... THE PRINTER IS PLUGGED IN AND TURNED ON
Check to disconnect the USB cable and reconnect it .
The Continue button is unavailable
Try the ...
User's Guide - Page 116
... like to have a VPN Client software installed, then check the connections manually using the Windows VPN Client. Try one problem exists at the same time. Troubleshooting
116 Many different ... Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. 4 Right-click the printer, and then select Properties or Printer properties from the menu....
User's Guide - Page 131
...printer on wireless network 61 infrastructure network 76 ink
conserving 6 ink cartridges
ordering 11 replacing 11 ink levels checking 83 inserting a memory card or flash drive 36 installation cable 75 installing network printer... 80
MAC address filtering 80 Macintosh printer software
using 21 memory card
inserting 36 printing documents from 33 printing photos using the proof
sheet 41 scanning to ...
User's Guide - Page 133
...46
proof sheet using 41
protocol 81 publications
finding 7
R
recycling 6 Dell products 13
reducing an image 50 repeating an image 52 replacing ink cartridges 11 resetting
internal...printing 30 scanning 54 transparencies 28 troubleshooting checking an unresponsive
printer 86 contacting technical support 86 Service Center 86 solving basic printer problems 86 wireless network 101 troubleshooting, copy ...
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