User's Guide
Page 4
...82 Advanced wireless setup...86 Installing the printer on an Ethernet network...92 Networking FAQ...93 Maintaining the printer 104 Maintaining ink cartridges...104 Cleaning the exterior of the printer...105 Cleaning the scanner glass...106 Troubleshooting 107 Before you troubleshoot...107 Using the Service Center to solve printer problems 107 If Troubleshooting does not solve your problem 107 Setup troubleshooting...107 Jams and misfeeds troubleshooting...113 Print troubleshooting...116 Copy and scan troubleshooting...118 Fax troubleshooting...120 Memory card troubleshooting...126 Network...
...82 Advanced wireless setup...86 Installing the printer on an Ethernet network...92 Networking FAQ...93 Maintaining the printer 104 Maintaining ink cartridges...104 Cleaning the exterior of the printer...105 Cleaning the scanner glass...106 Troubleshooting 107 Before you troubleshoot...107 Using the Service Center to solve printer problems 107 If Troubleshooting does not solve your problem 107 Setup troubleshooting...107 Jams and misfeeds troubleshooting...113 Print troubleshooting...116 Copy and scan troubleshooting...118 Fax troubleshooting...120 Memory card troubleshooting...126 Network...
User's Guide
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... we do encounter any problems along the way, one of our knowledgeable support representatives will meet your needs. Wireless/network printers allow you can print up to 8 page images on one side of a sheet of paper. • Print on your printer model). • Scan and save them to a computer program, application, or flash drive for presentation. • Use recycled paper. To get back on one side of the paper. And if you...
... we do encounter any problems along the way, one of our knowledgeable support representatives will meet your needs. Wireless/network printers allow you can print up to 8 page images on one side of a sheet of paper. • Print on your printer model). • Scan and save them to a computer program, application, or flash drive for presentation. • Use recycled paper. To get back on one side of the paper. And if you...
User's Guide
Page 7
... paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using less ink than normal and are ideal for printing documents that are you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your prints. For updates, check our Web site at support.dell.com. Conserving ink • Use Quick Print or Draft Mode. Inks...
... paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using less ink than normal and are ideal for printing documents that are you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your prints. For updates, check our Web site at support.dell.com. Conserving ink • Use Quick Print or Draft Mode. Inks...
User's Guide
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... the time it takes for the printer to switch to Power Saver mode when the printer is left idle for printing in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu. • Exit from a menu level of the Setup menu to the top level of the previous mode. • Clear current settings or error messages, and return to default settings. 8 Keypad In Copy mode or Photo mode: enter the number of copies or prints...
... the time it takes for the printer to switch to Power Saver mode when the printer is left idle for printing in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu. • Exit from a menu level of the Setup menu to the top level of the previous mode. • Clear current settings or error messages, and return to default settings. 8 Keypad In Copy mode or Photo mode: enter the number of copies or prints...
User's Guide
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...; Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support. Dell Service Center (referred to as Toolbar) Print, scan, or convert local files from the Web, depending on the features of the printer that you purchased. When you select options for the print job, such as Fast Pics) Manage, edit, transfer, and print photos and documents. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing...
...; Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support. Dell Service Center (referred to as Toolbar) Print, scan, or convert local files from the Web, depending on the features of the printer that you purchased. When you select options for the print job, such as Fast Pics) Manage, edit, transfer, and print photos and documents. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing...
User's Guide
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... the configured printer or the wireless access point has been turned off or not working properly. • The computer you are using is connected to the same wireless network where you will access it is not connected to install the printer driver on a new computer. b In the Start Search or Run box, type D:\setup.exe, where D is connected to set up the printer. 1 Close all open software programs. 2 Insert the installation software CD. The wireless settings of...
... the configured printer or the wireless access point has been turned off or not working properly. • The computer you are using is connected to the same wireless network where you will access it is not connected to install the printer driver on a new computer. b In the Start Search or Run box, type D:\setup.exe, where D is connected to set up the printer. 1 Close all open software programs. 2 Insert the installation software CD. The wireless settings of...
User's Guide
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... configuring computers and printers on your printer using USB connection) 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. Networking 89 In order to use WPS to enter your printer, depending on troubleshooting specific connection types if you must also support WPS. 3 Select Printer Home. 4 Click the Settings tab. 5 Click Wireless setup utility link. 6 Follow the instructions...
... configuring computers and printers on your printer using USB connection) 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. Networking 89 In order to use WPS to enter your printer, depending on troubleshooting specific connection types if you must also support WPS. 3 Select Printer Home. 4 Click the Settings tab. 5 Click Wireless setup utility link. 6 Follow the instructions...
User's Guide
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... support • Contact numbers for paper jam messages, and clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 108 • "Printhead errors" on page 108 • "Software did not install" on page 110 • "Print job does not print or is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service...
... support • Contact numbers for paper jam messages, and clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 108 • "Printhead errors" on page 108 • "Software did not install" on page 110 • "Print job does not print or is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service...
User's Guide
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... the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer. Press to Align Printer, and the press . RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is blinking...
... the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer. Press to Align Printer, and the press . RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is blinking...
User's Guide
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... USB cable into the USB port of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. The USB port is damaged, then use a new one or more information, see the computer documentation. The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 113 • "Paper jam in the duplex unit" on page 114 • "Paper jam in the printer...
... USB cable into the USB port of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. The USB port is damaged, then use a new one or more information, see the computer documentation. The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 113 • "Paper jam in the duplex unit" on page 114 • "Paper jam in the printer...
User's Guide
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... fax. • Enable Auto Fax Conversion. The error on Letter-size paper. There may have the same compression code. • Lower the transmission speed of the printer. The receiving fax machine does not support color fax or the scan resolution of your fax modem. • Register your fax name and fax number. Fax modems compress data to speed up the printer to fax" section. The fax modem of the printer may be connected to an analog line...
... fax. • Enable Auto Fax Conversion. The error on Letter-size paper. There may have the same compression code. • Lower the transmission speed of the printer. The receiving fax machine does not support color fax or the scan resolution of your fax modem. • Register your fax name and fax number. Fax modems compress data to speed up the printer to fax" section. The fax modem of the printer may be connected to an analog line...
User's Guide
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... an updated version of the installation screen. The numbers should either match exactly or be a problem with your computer and its USB support. If you have already set up a new printer? You can access the User's Guide from the back of the previous solutions worked, call Customer Support. • If there is connected to the Software Already Installed screen, make sure you select Install a printer. • If you get to a USB port...
... an updated version of the installation screen. The numbers should either match exactly or be a problem with your computer and its USB support. If you have already set up a new printer? You can access the User's Guide from the back of the previous solutions worked, call Customer Support. • If there is connected to the Software Already Installed screen, make sure you select Install a printer. • If you get to a USB port...
User's Guide
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...). The printer wireless settings are configured correctly, and the wireless network is a firewall on how to Yes, and then press . Be aware that came with wireless printing. Cannot print and there is working, but the printer does not print (Windows only)" on page 134 • "Wi-Fi indicator light is still orange" on page 141 Resetting the wireless settings to factory defaults 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Network Setup...
...). The printer wireless settings are configured correctly, and the wireless network is a firewall on how to Yes, and then press . Be aware that came with wireless printing. Cannot print and there is working, but the printer does not print (Windows only)" on page 134 • "Wi-Fi indicator light is still orange" on page 141 Resetting the wireless settings to factory defaults 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Network Setup...
User's Guide
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... for fax 77 setting up 58 appliances wireless network 99 application list downloading 57 updating 57 assigning IP address 102 Auto Answer when to turn on 75 Automatic Document Feeder (ADF) clearing a paper jam in 115 loading documents 30 location 9 paper capacity 30 automatic fax conversion setting 70 B banner paper loading 29 bidirectional communication enabling 139 black and white scanning 57 blocking faxes 80 Bluetooth printing 42 setting the security level 42 setting up a connection 41 broadcast fax, sending immediately 72 buttons printer control panel 13 C cable installation 96, 97 USB...
... for fax 77 setting up 58 appliances wireless network 99 application list downloading 57 updating 57 assigning IP address 102 Auto Answer when to turn on 75 Automatic Document Feeder (ADF) clearing a paper jam in 115 loading documents 30 location 9 paper capacity 30 automatic fax conversion setting 70 B banner paper loading 29 bidirectional communication enabling 139 black and white scanning 57 blocking faxes 80 Bluetooth printing 42 setting the security level 42 setting up a connection 41 broadcast fax, sending immediately 72 buttons printer control panel 13 C cable installation 96, 97 USB...
User's Guide
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... 43 printing, manual 44 duplex unit location 9 E Eco-Mode using 15 editing photos using printer control panel 37 energy conserving 6 enlarging an image 48 entering fax user information 68 envelopes loading 24, 27, 33 printing 33 error correction, fax setting 70 error using memory card 127 Ethernet 100 Ethernet network information needed for setting up Ethernet printing 92 Ethernet networking for Windows 92 Ethernet port location 9 Ethernet setup information needed for 92 EXT port location 9 exterior of the printer cleaning 105 e-mailing scanned documents 56 F factory default settings resetting...
... 43 printing, manual 44 duplex unit location 9 E Eco-Mode using 15 editing photos using printer control panel 37 energy conserving 6 enlarging an image 48 entering fax user information 68 envelopes loading 24, 27, 33 printing 33 error correction, fax setting 70 error using memory card 127 Ethernet 100 Ethernet network information needed for setting up Ethernet printing 92 Ethernet networking for Windows 92 Ethernet port location 9 Ethernet setup information needed for 92 EXT port location 9 exterior of the printer cleaning 105 e-mailing scanned documents 56 F factory default settings resetting...
User's Guide
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...wired network (Windows) 92 installing printer software 20 installing wireless printer additional computers 84 interference wireless network 99 Index 146 internal wireless print server resetting to factory default settings 131 IP address 102 configuring 85 IP address, assigning 102 iron-on transfers loading 28 J jams and misfeeds troubleshooting paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media 116 junk faxes blocking 80 K key index 102 L labels loading 28 printing 34 language changing 108 line filter 61 LINE port location 9 LiveBox...
...wired network (Windows) 92 installing printer software 20 installing wireless printer additional computers 84 interference wireless network 99 Index 146 internal wireless print server resetting to factory default settings 131 IP address 102 configuring 85 IP address, assigning 102 iron-on transfers loading 28 J jams and misfeeds troubleshooting paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media 116 junk faxes blocking 80 K key index 102 L labels loading 28 printing 34 language changing 108 line filter 61 LINE port location 9 LiveBox...
User's Guide
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... IP addresses 102 no wireless network 86 nothing happens when memory card is inserted 127 O on-hook faxing 78 P page does not print 111 Pages per Sheet copies 50 paper conserving 6 loading 21, 27 paper default settings saving 29 paper exit tray location 9 paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media misfeeds 116 paper tray loading envelopes or photo cards 24 location 9 partial document or photo scans 119 parts diagram 9 password 94 pausing print job 45 PDF creating from scan 56 phone book setting...
... IP addresses 102 no wireless network 86 nothing happens when memory card is inserted 127 O on-hook faxing 78 P page does not print 111 Pages per Sheet copies 50 paper conserving 6 loading 21, 27 paper default settings saving 29 paper exit tray location 9 paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media misfeeds 116 paper tray loading envelopes or photo cards 24 location 9 partial document or photo scans 119 parts diagram 9 password 94 pausing print job 45 PDF creating from scan 56 phone book setting...
User's Guide
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...-size paper 34 documents 31 documents from memory card or flash drive 32 envelopes 33 from a Bluetooth-enabled device 42 from a PictBridge-enabled camera 38 labels 34 last page first 32 multiple pages on one sheet 32 network setup page 83 on both sides of the paper 43, 44 photos from digital camera using DPOF 40 photos from memory device using printer software 38 photos using printer control panel 36 photos using the proof sheet 39 reverse page order 32 tips 31 two-sided 43, 44 printing a confirmation page...
...-size paper 34 documents 31 documents from memory card or flash drive 32 envelopes 33 from a Bluetooth-enabled device 42 from a PictBridge-enabled camera 38 labels 34 last page first 32 multiple pages on one sheet 32 network setup page 83 on both sides of the paper 43, 44 photos from digital camera using DPOF 40 photos from memory device using printer software 38 photos using printer control panel 36 photos using the proof sheet 39 reverse page order 32 tips 31 two-sided 43, 44 printing a confirmation page...
User's Guide
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... image 117 supported memory cards and file types 36 supported operating systems 18 switching from USB to wireless 89 switching from wireless to USB 89 T TCP/IP 102 technical support 107 temporary settings changing into default 16 tips for copying 47 printing 31 receiving faxes 73 scanning 53 sending faxes 72 transmission report, fax 79 transparencies loading 28 tray loading paper 21 troubleshooting checking an unresponsive printer 107 contacting technical support 107 fax checklist 121 Service Center 107 solving basic printer problems 107 wireless network 128 troubleshooting, copy scanner unit...
... image 117 supported memory cards and file types 36 supported operating systems 18 switching from USB to wireless 89 switching from wireless to USB 89 T TCP/IP 102 technical support 107 temporary settings changing into default 16 tips for copying 47 printing 31 receiving faxes 73 scanning 53 sending faxes 72 transmission report, fax 79 transparencies loading 28 tray loading paper 21 troubleshooting checking an unresponsive printer 107 contacting technical support 107 fax checklist 121 Service Center 107 solving basic printer problems 107 wireless network 128 troubleshooting, copy scanner unit...
User's Guide
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... signal strength 98 SSID 93 troubleshooting 128 types of wireless networks 97 wireless network compatibility 82 wireless print server not installed 139 wireless setup information needed for 83 wireless signal strength 98 wireless signal absorption 99 wireless troubleshooting cannot print over wireless network 132 changing wireless settings after installation (Windows) 86 photos do not print from memory card across wireless network 128 printer and computer on different networks 100 printer works intermittently on wireless network 141 Wi-Fi indicator light is blinking orange 136 Wi-Fi indicator...
... signal strength 98 SSID 93 troubleshooting 128 types of wireless networks 97 wireless network compatibility 82 wireless print server not installed 139 wireless setup information needed for 83 wireless signal strength 98 wireless signal absorption 99 wireless troubleshooting cannot print over wireless network 132 changing wireless settings after installation (Windows) 86 photos do not print from memory card across wireless network 128 printer and computer on different networks 100 printer works intermittently on wireless network 141 Wi-Fi indicator light is blinking orange 136 Wi-Fi indicator...