Information Update
Page 4
3.5-Inch Chassis Update 13 Front Features and Indicators 13 Mixed SAS/SATA Hard Drive Configuration (3.5-Inch Drives Only 15 Removing a 3.5-Inch Drive Blank 15 Installing a 3.5-Inch Drive Blank 15 Removing the SAS/SATA Backplane Board . . . . 16 Installing the SAS Backplane Board 18 SAS/SATA Backplane Board Connectors . . . . . 19 4 Contents
3.5-Inch Chassis Update 13 Front Features and Indicators 13 Mixed SAS/SATA Hard Drive Configuration (3.5-Inch Drives Only 15 Removing a 3.5-Inch Drive Blank 15 Installing a 3.5-Inch Drive Blank 15 Removing the SAS/SATA Backplane Board . . . . 16 Installing the SAS Backplane Board 18 SAS/SATA Backplane Board Connectors . . . . . 19 4 Contents
Information Update
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... performance to the slowest speed in the Hardware Owner's Manual has been replaced by the online Dell PowerEdge™ Diagnostics suite of diagnostic programs. Dell PowerEdge Diagnostics includes online diagnostic tests for chassis and storage components such as hard drives, physical memory, communications ports, NICs, CMOS, and more. Using the Online Diagnostics The online Server Administrator...
... performance to the slowest speed in the Hardware Owner's Manual has been replaced by the online Dell PowerEdge™ Diagnostics suite of diagnostic programs. Dell PowerEdge Diagnostics includes online diagnostic tests for chassis and storage components such as hard drives, physical memory, communications ports, NICs, CMOS, and more. Using the Online Diagnostics The online Server Administrator...
Information Update
Page 15
... from the system and do not reinstall it is free. Mixed SAS/SATA Hard Drive Configuration (3.5-Inch Drives Only) The 3.5-inch chassis allows two SATA hard drives to four SAS hard drives. Installing a 3.5-Inch Drive Blank The drive blank is keyed to ensure correct insertion into the drive bay and press evenly on the latch to six 3.5-inch hot-plug...
... from the system and do not reinstall it is free. Mixed SAS/SATA Hard Drive Configuration (3.5-Inch Drives Only) The 3.5-inch chassis allows two SATA hard drives to four SAS hard drives. Installing a 3.5-Inch Drive Blank The drive blank is keyed to ensure correct insertion into the drive bay and press evenly on the latch to six 3.5-inch hot-plug...
Information Update
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... service technicians are authorized to record which hard drive you choose to remove the hard drives, be sure to remove the system cover and access any of the hard drives from their bays. See "Removing a Hot-Plug Hard Drive" in your Hardware Owner's Manual. 3 Open the drive-carrier release handle on each hard drive and partially extend all of the components...
... service technicians are authorized to record which hard drive you choose to remove the hard drives, be sure to remove the system cover and access any of the hard drives from their bays. See "Removing a Hot-Plug Hard Drive" in your Hardware Owner's Manual. 3 Open the drive-carrier release handle on each hard drive and partially extend all of the components...
Information Update
Page 18
... Owner's Manual. 5 Reattach the SAS controller daughter card cables and the control panel cable. 6 Reinsert the hard drives. 7 If applicable, reconnect the optical drive power cable to remove the system cover and access any of the system until it stops, then release the ... Controller Daughter Card" in your Product Information Guide for complete information about safety precautions, working inside the system. See "Installing the Optical Drive" in your Hardware Owner's Manual. 18 Information Update See your Hardware Owner's Manual. 8 Close the system. b While pulling the release...
... Owner's Manual. 5 Reattach the SAS controller daughter card cables and the control panel cable. 6 Reinsert the hard drives. 7 If applicable, reconnect the optical drive power cable to remove the system cover and access any of the system until it stops, then release the ... Controller Daughter Card" in your Product Information Guide for complete information about safety precautions, working inside the system. See "Installing the Optical Drive" in your Hardware Owner's Manual. 18 Information Update See your Hardware Owner's Manual. 8 Close the system. b While pulling the release...
Getting Started Guide
Page 5
...fans. NOTE: DVD devices are available.) • Support for up to eight 2.5-inch, internal hot-pluggable Serial Attached SCSI (SAS) or SATA hard drives. • The optional media bay provides support for the latest support information about other documents you may need when setting up your system. See support....dell.com for an optional half-height tape backup unit (TBU) and an optional slim-line 1.44-MB diskette drive. • An optional slim-line IDE CD, DVD, or combination CD-RW/DVD...
...fans. NOTE: DVD devices are available.) • Support for up to eight 2.5-inch, internal hot-pluggable Serial Attached SCSI (SAS) or SATA hard drives. • The optional media bay provides support for the latest support information about other documents you may need when setting up your system. See support....dell.com for an optional half-height tape backup unit (TBU) and an optional slim-line 1.44-MB diskette drive. • An optional slim-line IDE CD, DVD, or combination CD-RW/DVD...
Getting Started Guide
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Memory Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM Drives Hard drives Diskette drive Optical drive Tape drive Flash drive Connectors Back NIC Serial USB Video Front Video USB Internal USB 10 Getting Started With Your System 667-MHz registered parity DDR-II memory ...(32 GB (one processor) or 64 GB (two processors) when 8 GB memory modules are available) Up to eight 2.5-inch, hot-plug SAS or SATA internal drives One optional slimline 1.44-MB External optional USB 1.44-MB One optional slimline IDE CD, DVD, or combination CD-RW/DVD NOTE: DVD devices are...
Memory Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM Drives Hard drives Diskette drive Optical drive Tape drive Flash drive Connectors Back NIC Serial USB Video Front Video USB Internal USB 10 Getting Started With Your System 667-MHz registered parity DDR-II memory ...(32 GB (one processor) or 64 GB (two processors) when 8 GB memory modules are available) Up to eight 2.5-inch, hot-plug SAS or SATA internal drives One optional slimline 1.44-MB External optional USB 1.44-MB One optional slimline IDE CD, DVD, or combination CD-RW/DVD NOTE: DVD devices are...
Hardware Owner's Manual
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Contents 1 About Your System 11 Other Information You May Need 11 Accessing System Features During Startup 12 Front-Panel Features and Indicators 13 Hard-Drive Indicator Codes 15 Back-Panel Features and Indicators 17 Connecting External Devices 17 Power Indicator Codes 18 NIC Indicator Codes 19 LCD Status Messages 20 ...
Contents 1 About Your System 11 Other Information You May Need 11 Accessing System Features During Startup 12 Front-Panel Features and Indicators 13 Hard-Drive Indicator Codes 15 Back-Panel Features and Indicators 17 Connecting External Devices 17 Power Indicator Codes 18 NIC Indicator Codes 19 LCD Status Messages 20 ...
Hardware Owner's Manual
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... and Closing the System 55 Opening the System 55 Closing the System 56 Hard Drives 56 Removing a Drive Blank 57 Installing a Drive Blank 57 Removing a Hot-Plug Hard Drive 57 Installing a Hot-Plug Hard Drive 58 Replacing a Hard-Drive Carrier 59 Removing a Hard Drive From a Hard-Drive Carrier 59 Installing a Hard Drive Into a Drive Carrier 59 Power Supplies 60 Removing a Power Supply 61 Replacing a Power Supply 62...
... and Closing the System 55 Opening the System 55 Closing the System 56 Hard Drives 56 Removing a Drive Blank 57 Installing a Drive Blank 57 Removing a Hot-Plug Hard Drive 57 Installing a Hot-Plug Hard Drive 58 Replacing a Hard-Drive Carrier 59 Removing a Hard Drive From a Hard-Drive Carrier 59 Installing a Hard Drive Into a Drive Carrier 59 Power Supplies 60 Removing a Power Supply 61 Replacing a Power Supply 62...
Hardware Owner's Manual
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... System 121 Troubleshooting the System Battery 122 Troubleshooting Power Supplies 122 Troubleshooting System Cooling Problems 123 Troubleshooting a Fan 124 Troubleshooting System Memory 124 Troubleshooting a Diskette Drive 126 Troubleshooting an Optical Drive 127 Troubleshooting a Tape Drive 128 Troubleshooting a Hard Drive 129 Troubleshooting a SAS or SAS RAID Controller Daughter Card 130 Contents 7
... System 121 Troubleshooting the System Battery 122 Troubleshooting Power Supplies 122 Troubleshooting System Cooling Problems 123 Troubleshooting a Fan 124 Troubleshooting System Memory 124 Troubleshooting a Diskette Drive 126 Troubleshooting an Optical Drive 127 Troubleshooting a Tape Drive 128 Troubleshooting a Hard Drive 129 Troubleshooting a SAS or SAS RAID Controller Daughter Card 130 Contents 7
Hardware Owner's Manual
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... and back panels can cause the LCD to flash blue to the system. 7 Hard drives (8) 8 Optical drive (optional) 9 Media bay Eight 2.5-inch hot plug One optional slimline CD, DVD, or CD-RW/DVD drive. Bay for optional diskette drive and/or tape drive. 14 About Your System The LCD lights amber when the system needs attention...
... and back panels can cause the LCD to flash blue to the system. 7 Hard drives (8) 8 Optical drive (optional) 9 Media bay Eight 2.5-inch hot plug One optional slimline CD, DVD, or CD-RW/DVD drive. Bay for optional diskette drive and/or tape drive. 14 About Your System The LCD lights amber when the system needs attention...
Hardware Owner's Manual
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In non-RAID configurations, only the drive-activity indicator lights; Figure 1-2. Hard-Drive Indicator Codes The hard-drive carriers have two indicators-the drive-activity indicator and the drive-status indicator. the drive-status indicator is off. Hard-Drive Indicators 1 2 1 drive-status indicator (green 2 green drive-activity indicator and amber) About Your System 15 See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive.
In non-RAID configurations, only the drive-activity indicator lights; Figure 1-2. Hard-Drive Indicator Codes The hard-drive carriers have two indicators-the drive-activity indicator and the drive-status indicator. the drive-status indicator is off. Hard-Drive Indicators 1 2 1 drive-status indicator (green 2 green drive-activity indicator and amber) About Your System 15 See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive.
Hardware Owner's Manual
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... green. NOTE: For non-RAID configurations, only the drive-activity indicator is off. Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for operation" pattern appears, followed by the "drive ready for RAID hard drives. Different patterns are displayed as drive events occur in the system. The drive-status indicator is active. Table 1-3. Blinks green...
... green. NOTE: For non-RAID configurations, only the drive-activity indicator is off. Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for operation" pattern appears, followed by the "drive ready for RAID hard drives. Different patterns are displayed as drive events occur in the system. The drive-status indicator is active. Table 1-3. Blinks green...
Hardware Owner's Manual
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...E1A14 E1A15 E2010 E2011 E2012 E2013 E2014 E2015 E2016 Text Causes Corrective Actions HDD ## Fault The SAS subsystem has determined that hard drive ## has experienced a fault. Reconnect the cable. Memory subsystem failure. See "Getting Help" on page 124. See "... on page 147. If the problem persists, replace cable. functioning properly. See "Getting Help" on page 129. See "Troubleshooting a Hard Drive" on page 147. Reseat the cable. See "Installing Memory Modules" on . About Your System 25 Unusable Memory Memory is configured, but...
...E1A14 E1A15 E2010 E2011 E2012 E2013 E2014 E2015 E2016 Text Causes Corrective Actions HDD ## Fault The SAS subsystem has determined that hard drive ## has experienced a fault. Reconnect the cable. Memory subsystem failure. See "Getting Help" on page 124. See "... on page 147. If the problem persists, replace cable. functioning properly. See "Getting Help" on page 129. See "Troubleshooting a Hard Drive" on page 147. Reseat the cable. See "Installing Memory Modules" on . About Your System 25 Unusable Memory Memory is configured, but...
Hardware Owner's Manual
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...documentation. Cables to take the system out of boot devices. on page 37. Check the hard-drive configuration settings in manufacturing mode. See your hard drive. faulty or improperly installed expansion card(s). Table 1-7. Reboot to expansion card(s) loose; No...the problem persists, see "Troubleshooting a Diskette Drive" on page 126, "Troubleshooting an Optical Drive" on page 127, and "Troubleshooting a Hard Drive" on hard drive. No boot device available Faulty or missing optical/diskette drive subsystem, hard drive, or harddrive subsystem, or no boot ...
...documentation. Cables to take the system out of boot devices. on page 37. Check the hard-drive configuration settings in manufacturing mode. See your hard drive. faulty or improperly installed expansion card(s). Table 1-7. Reboot to expansion card(s) loose; No...the problem persists, see "Troubleshooting a Diskette Drive" on page 126, "Troubleshooting an Optical Drive" on page 127, and "Troubleshooting a Hard Drive" on hard drive. No boot device available Faulty or missing optical/diskette drive subsystem, hard drive, or harddrive subsystem, or no boot ...
Hardware Owner's Manual
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...RAC slot. Read fault The operating system cannot read Requested sector not found Seek error Seek operation failed Faulty diskette or hard drive. Remote Access Controller cable error or incorrect card in initializing PCIe Install the NVRAM_CLR jumper and device; See "Installing a...improperly installed PCIe card in the specified slot number. Table 1-7. See "Troubleshooting a USB Device" on page 119, or "Troubleshooting a Hard Drive" on page 72. connected, and that the RAC cables are securely connected to process Remote Configuration request Retry Remote Configuration. page 129...
...RAC slot. Read fault The operating system cannot read Requested sector not found Seek error Seek operation failed Faulty diskette or hard drive. Remote Access Controller cable error or incorrect card in initializing PCIe Install the NVRAM_CLR jumper and device; See "Installing a...improperly installed PCIe card in the specified slot number. Table 1-7. See "Troubleshooting a USB Device" on page 119, or "Troubleshooting a Hard Drive" on page 72. connected, and that the RAC cables are securely connected to process Remote Configuration request Retry Remote Configuration. page 129...
Hardware Owner's Manual
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... any faulty components specified in pairs, as indicated by Install a supported microprocessor or the system. See "System Battery" on the boot hard drive. Create a utility partition on page 100. A fatal system error occurred and caused the system to determine if single-bit or multi-...bit errors were detected and replace the faulty memory module. Table 1-7. See "Troubleshooting System Memory" on the boot hard drive. microprocessor combination. Utility partition not available The key was logged during POST, but no utility partition exists on page 124. Warning:...
... any faulty components specified in pairs, as indicated by Install a supported microprocessor or the system. See "System Battery" on the boot hard drive. Create a utility partition on page 100. A fatal system error occurred and caused the system to determine if single-bit or multi-...bit errors were detected and replace the faulty memory module. Table 1-7. See "Troubleshooting System Memory" on the boot hard drive. microprocessor combination. Utility partition not available The key was logged during POST, but no utility partition exists on page 124. Warning:...
Hardware Owner's Manual
Page 35
... a diskette, a message will run system diagnostics, an error message may lose all data on selected drive Faulty diskette, optical/diskette drive assembly, hard drive, or hard-drive subsystem. System Messages (continued) Message Causes Corrective Actions Warning! Warning: One or more information, see the...page 147, and then follow the instructions in this section. See "Troubleshooting a Diskette Drive" on page 126, "Troubleshooting an Optical Drive" on page 127, and "Troubleshooting a Hard Drive" on page 147. Update the BIOS firmware. NOTE: For the full name of ...
... a diskette, a message will run system diagnostics, an error message may lose all data on selected drive Faulty diskette, optical/diskette drive assembly, hard drive, or hard-drive subsystem. System Messages (continued) Message Causes Corrective Actions Warning! Warning: One or more information, see the...page 147, and then follow the instructions in this section. See "Troubleshooting a Diskette Drive" on page 126, "Troubleshooting an Optical Drive" on page 127, and "Troubleshooting a Hard Drive" on page 147. Update the BIOS firmware. NOTE: For the full name of ...
Hardware Owner's Manual
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Table 2-2. See support.dell.com for the latest support information about booting from an external device attached to Enabled, the system re-attempts the boot sequence after boot. Hard disk allows the USB flash drive to the keyboard or keyboard controller during system startup. Displays ... the NumLock mode activated on page 48. Available options can include the diskette drive, CD drive, hard drives, and network. The selections depend on the hard drives installed in which the system searches the hard drives during POST. When set a userdefined LCD string. Displays a screen to 84...
Table 2-2. See support.dell.com for the latest support information about booting from an external device attached to Enabled, the system re-attempts the boot sequence after boot. Hard disk allows the USB flash drive to the keyboard or keyboard controller during system startup. Displays ... the NumLock mode activated on page 48. Available options can include the diskette drive, CD drive, hard drives, and network. The selections depend on the hard drives installed in which the system searches the hard drives during POST. When set a userdefined LCD string. Displays a screen to 84...
Hardware Owner's Manual
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Installing System Components This section describes how to install the following system components: • Hard drives • Power supplies • System fans • SAS controller daughter card • RAID battery • Internal USB memory key connector •... Expansion cards • Expansion card cage • Cooling shroud • Fan bracket • RAC card • Optical, diskette, and tape drives • System memory • Processors • System battery • Expansion-card riser boards • Sideplane board • SAS/SATA Backplane board •...
Installing System Components This section describes how to install the following system components: • Hard drives • Power supplies • System fans • SAS controller daughter card • RAID battery • Internal USB memory key connector •... Expansion cards • Expansion card cage • Cooling shroud • Fan bracket • RAC card • Optical, diskette, and tape drives • System memory • Processors • System battery • Expansion-card riser boards • Sideplane board • SAS/SATA Backplane board •...