Information Update
Page 9
... - See support.dell.com for information on your system. NOTE: Prior to upgrading your system, verify that your system is installed, the system only recognizes and displays 63.75 GB during POST. Support for your system. PowerEdge 2950 III Systems PowerEdge 2950 III systems have ...added support for the following approved 8-GB memory configurations: •64 GB - 8 x 8-GB quad-rank memory modules •48 GB - 4 x 8-GB quad-rank and 4 x 4-GB dual-rank memory modules If 64 GB of the hard drive. Information Update...
... - See support.dell.com for information on your system. NOTE: Prior to upgrading your system, verify that your system is installed, the system only recognizes and displays 63.75 GB during POST. Support for your system. PowerEdge 2950 III Systems PowerEdge 2950 III systems have ...added support for the following approved 8-GB memory configurations: •64 GB - 8 x 8-GB quad-rank memory modules •48 GB - 4 x 8-GB quad-rank and 4 x 4-GB dual-rank memory modules If 64 GB of the hard drive. Information Update...
Information Update
Page 10
...a possible problem with the system. WARNING: Only trained service technicians are authorized to notify you can access the encrypted files on your hard drive(s). shooting System Memory" in the Hardware Owner's Manual. "General Memory Module Installation Guidelines" in the Hardware Owner's Manual. 10 Information...If you replace the system board, you must supply the recovery key when you restart your Product Information Guide for the PowerEdge 2950 III system and the probable cause and corrective action when the message appears. If you are using the TPM with reduced information,...
...a possible problem with the system. WARNING: Only trained service technicians are authorized to notify you can access the encrypted files on your hard drive(s). shooting System Memory" in the Hardware Owner's Manual. "General Memory Module Installation Guidelines" in the Hardware Owner's Manual. 10 Information...If you replace the system board, you must supply the recovery key when you restart your Product Information Guide for the PowerEdge 2950 III system and the probable cause and corrective action when the message appears. If you are using the TPM with reduced information,...
Information Update
Page 11
... failure Ensure that all detected during shadowing. Invalid PCIe card found in the Hardware Owner's Manual. No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. If the problem persists, see "Getting Help" in the Hardware Owner's Manual. PCI BIOS failed to loose... Setup Program" in the dedicated slot. Ensure that the Remote Access Controller is n Information Update 11 installed expansion card(s). Use a bootable USB key, CD, or hard drive.
... failure Ensure that all detected during shadowing. Invalid PCIe card found in the Hardware Owner's Manual. No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. If the problem persists, see "Getting Help" in the Hardware Owner's Manual. PCI BIOS failed to loose... Setup Program" in the dedicated slot. Ensure that the Remote Access Controller is n Information Update 11 installed expansion card(s). Use a bootable USB key, CD, or hard drive.
Information Update
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...Causes Corrective Actions Warning: A fatal error has caused system reset! For more information on selected drive Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. See "General Memory Module Installation Guidelines" in the Hardware Owner's Manual. Write fault Write...configurations, please see "Troubleshooting System Memory" in a valid configuration. Reseat the USB device or USB cable. For hard drive problems, see "Troubleshooting a Hard Drive" in the SEL. Please check the system event log! No micro Micro code update failed. The system runs ...
...Causes Corrective Actions Warning: A fatal error has caused system reset! For more information on selected drive Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. See "General Memory Module Installation Guidelines" in the Hardware Owner's Manual. Write fault Write...configurations, please see "Troubleshooting System Memory" in a valid configuration. Reseat the USB device or USB cable. For hard drive problems, see "Troubleshooting a Hard Drive" in the SEL. Please check the system event log! No micro Micro code update failed. The system runs ...
Information Update
Page 24
... Build and Update Utility, Microsoft® Windows® 2000 is supported by the PowerEdge 2950 and 2950 II systems, but not by the PowerEdge 2950 III system. System Diagnostics Update In the Customize window of operating systems on the Server OS Install tab. System Support for Microsoft Windows 2000 If you to a hard drive. 24 Information Update
... Build and Update Utility, Microsoft® Windows® 2000 is supported by the PowerEdge 2950 and 2950 II systems, but not by the PowerEdge 2950 III system. System Diagnostics Update In the Customize window of operating systems on the Server OS Install tab. System Support for Microsoft Windows 2000 If you to a hard drive. 24 Information Update
Getting Started Guide
Page 5
... six 3.5-inch, internal hot-pluggable Serial Attached SCSI (SAS) or SATA hard drives without optional media bay, or up to a maximum of 32 GB by dividing processor operations between independent processors. The upgrade kit from Dell. Either feature is opened. • Up to two hot-pluggable, 750...533 or 667 (when available) MHz, Fully Buffered DIMMs (FBD), upgradable to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay, or eight 2.5-inch internal hot-pluggable SAS hard drives. • The optional media bay (available with two Intel Xeon processors.
... six 3.5-inch, internal hot-pluggable Serial Attached SCSI (SAS) or SATA hard drives without optional media bay, or up to a maximum of 32 GB by dividing processor operations between independent processors. The upgrade kit from Dell. Either feature is opened. • Up to two hot-pluggable, 750...533 or 667 (when available) MHz, Fully Buffered DIMMs (FBD), upgradable to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay, or eight 2.5-inch internal hot-pluggable SAS hard drives. • The optional media bay (available with two Intel Xeon processors.
Getting Started Guide
Page 6
...that monitors operation of the system fans as well as critical system voltages and temperatures. A left riser card options: - See support.dell.com for the latest support information about specific features, see "Technical Specifications" on page 10. 4 Getting Started With Your System This... one full-length PCIe x4 lane slot. For more information about booting from an external device attached to eight 2.5-inch SAS or six 3.5-inch SATA hard drives. OR - The system board includes the following features: • One of the following resolutions: 640 x 480, 800 x 600, 1024 x ...
...that monitors operation of the system fans as well as critical system voltages and temperatures. A left riser card options: - See support.dell.com for the latest support information about specific features, see "Technical Specifications" on page 10. 4 Getting Started With Your System This... one full-length PCIe x4 lane slot. For more information about booting from an external device attached to eight 2.5-inch SAS or six 3.5-inch SATA hard drives. OR - The system board includes the following features: • One of the following resolutions: 640 x 480, 800 x 600, 1024 x ...
Getting Started Guide
Page 12
... riser: PCIe Left riser PCI-X option: PCIe option: Memory Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM Drives Hard drives Diskette drive 10 Getting Started With Your System One or two Dual-Core Intel Xeon Processors 5000 Sequence. PCI-X, PCIe one half-height ...to six 3.5-inch, internal hot-pluggable SAS or SATA hard drives without optional media bay, OR up to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay OR eight 2.5-inch internal hot-pluggable SAS hard drives one optional 3.5-inch, 1.44-MB external optional USB ...
... riser: PCIe Left riser PCI-X option: PCIe option: Memory Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM Drives Hard drives Diskette drive 10 Getting Started With Your System One or two Dual-Core Intel Xeon Processors 5000 Sequence. PCI-X, PCIe one half-height ...to six 3.5-inch, internal hot-pluggable SAS or SATA hard drives without optional media bay, OR up to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay OR eight 2.5-inch internal hot-pluggable SAS hard drives one optional 3.5-inch, 1.44-MB external optional USB ...
Hardware Owner's Manual (PDF)
Page 3
Contents 1 About Your System 11 Other Information You May Need 11 Accessing System Features During Startup 12 Front-Panel Features and Indicators 13 Hard-Drive Indicator Codes 15 Back-Panel Features and Indicators 17 Connecting External Devices 17 Power Indicator Codes 18 NIC Indicator Codes 19 LCD Status Messages 19 ...
Contents 1 About Your System 11 Other Information You May Need 11 Accessing System Features During Startup 12 Front-Panel Features and Indicators 13 Hard-Drive Indicator Codes 15 Back-Panel Features and Indicators 17 Connecting External Devices 17 Power Indicator Codes 18 NIC Indicator Codes 19 LCD Status Messages 19 ...
Hardware Owner's Manual (PDF)
Page 4
... the System 55 Hard Drives 55 Before You Begin 56 Removing a Drive Blank 56 Installing a Drive Blank 57 Removing a Hot-Plug Hard Drive 57 Installing a Hot-Plug Hard Drive 57 Replacing a Hard-Drive Carrier 58 Removing a Hard Drive From a Hard-Drive Carrier 58 Installing a SAS Hard Drive Into a SATAu Drive Carrier 59 Installing a SATA Hard Drive Into a SATA Drive Carrier 60 Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier 61...
... the System 55 Hard Drives 55 Before You Begin 56 Removing a Drive Blank 56 Installing a Drive Blank 57 Removing a Hot-Plug Hard Drive 57 Installing a Hot-Plug Hard Drive 57 Replacing a Hard-Drive Carrier 58 Removing a Hard Drive From a Hard-Drive Carrier 58 Installing a SAS Hard Drive Into a SATAu Drive Carrier 59 Installing a SATA Hard Drive Into a SATA Drive Carrier 60 Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier 61...
Hardware Owner's Manual (PDF)
Page 7
... 118 Troubleshooting Power Supplies 118 Troubleshooting System Cooling Problems 119 Troubleshooting a Fan 119 Troubleshooting System Memory 120 Troubleshooting a Diskette Drive 121 Troubleshooting an Optical Drive 123 Troubleshooting an External SCSI Tape Drive 123 Troubleshooting a Hard Drive 124 Troubleshooting a SAS or SAS RAID Controller Daughter Card 126 Troubleshooting Expansion Cards 127 Troubleshooting the Microprocessors 128 Contents 7
... 118 Troubleshooting Power Supplies 118 Troubleshooting System Cooling Problems 119 Troubleshooting a Fan 119 Troubleshooting System Memory 120 Troubleshooting a Diskette Drive 121 Troubleshooting an Optical Drive 123 Troubleshooting an External SCSI Tape Drive 123 Troubleshooting a Hard Drive 124 Troubleshooting a SAS or SAS RAID Controller Daughter Card 126 Troubleshooting Expansion Cards 127 Troubleshooting the Microprocessors 128 Contents 7
Hardware Owner's Manual (PDF)
Page 14
... power and an error has been detected, the LCD lights amber regardless of the system can cause the LCD to flash blue to the system. 7 Hard drives (8) 8 Optical drive (optional) Eight 2.5-inch hot plug OR Six 3.5-inch hot plug OR Four 3.5-inch hot-plug One optional slimline IDE or DVD...
... power and an error has been detected, the LCD lights amber regardless of the system can cause the LCD to flash blue to the system. 7 Hard drives (8) 8 Optical drive (optional) Eight 2.5-inch hot plug OR Six 3.5-inch hot plug OR Four 3.5-inch hot-plug One optional slimline IDE or DVD...
Hardware Owner's Manual (PDF)
Page 15
Hard-Drive Indicator Codes The hard-drive carriers have two indicators-the drive-activity indicator and the drive-status indicator. Hard-Drive Indicators 1 2 1 drive-status indicator (green 2 green drive-activity indicator and amber) About Your System 15 In non-RAID configurations, only the drive-activity indicator lights; the drive-status indicator is off. See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. Figure 1-2.
Hard-Drive Indicator Codes The hard-drive carriers have two indicators-the drive-activity indicator and the drive-status indicator. Hard-Drive Indicators 1 2 1 drive-status indicator (green 2 green drive-activity indicator and amber) About Your System 15 In non-RAID configurations, only the drive-activity indicator lights; the drive-status indicator is off. See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. Figure 1-2.
Hardware Owner's Manual (PDF)
Page 16
... operation" pattern appears, followed by the "drive ready for RAID hard drives. Table 1-3. Steady green. After the drive is off six seconds. 16 About Your System Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for removal" pattern appears, followed by the "drive online" pattern. After the replacement drive is active. Blinks amber four times...
... operation" pattern appears, followed by the "drive ready for RAID hard drives. Table 1-3. Steady green. After the drive is off six seconds. 16 About Your System Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for removal" pattern appears, followed by the "drive online" pattern. After the replacement drive is active. Blinks amber four times...
Hardware Owner's Manual (PDF)
Page 23
... The system BIOS has reported a See "Expansion-Card Cage" on PCI system error on a component expansion cards. See "Troubleshooting a Hard Drive" on page 78. See "Expansion-Card Cage" on page 124. If the problem that there has been an error in the system...E1810 HDD ## Fault The SAS subsystem has determined that resides in PCI configuration space at bus ##, device ##, Expansion Cards" on a component that hard drive ## has experienced a fault. See "Expansion-Card Cage" on a component that resides in PCI configuration space at bus ##, device ##, function ##....
... The system BIOS has reported a See "Expansion-Card Cage" on PCI system error on a component expansion cards. See "Troubleshooting a Hard Drive" on page 78. See "Expansion-Card Cage" on page 124. If the problem that there has been an error in the system...E1810 HDD ## Fault The SAS subsystem has determined that resides in PCI configuration space at bus ##, device ##, Expansion Cards" on a component that hard drive ## has experienced a fault. See "Expansion-Card Cage" on a component that resides in PCI configuration space at bus ##, device ##, function ##....
Hardware Owner's Manual (PDF)
Page 24
...69. Shadow BIOS Fail The system BIOS failed to the latest BMC firmware. See "Getting Help" on page 124. See "Troubleshooting a Hard Drive" on page 147. 24 About Your System See the BMC User's Guide for more information on page 90. SAS Cable B SAS cable... E1811 E1812 E1913 E1A11 E1A12 E1A14 E1A15 E2010 E2011 E2012 E2013 E2014 E2015 Text Causes Corrective Actions HDD ## Rbld Abrt The specified hard drive has experienced a rebuild abort. Install memory. PCI Rsr Config PCI risers are not configured correctly; Mem Config Err Memory detected, ...
...69. Shadow BIOS Fail The system BIOS failed to the latest BMC firmware. See "Getting Help" on page 124. See "Troubleshooting a Hard Drive" on page 147. 24 About Your System See the BMC User's Guide for more information on page 90. SAS Cable B SAS cable... E1811 E1812 E1913 E1A11 E1A12 E1A14 E1A15 E2010 E2011 E2012 E2013 E2014 E2015 Text Causes Corrective Actions HDD ## Rbld Abrt The specified hard drive has experienced a rebuild abort. Install memory. PCI Rsr Config PCI risers are not configured correctly; Mem Config Err Memory detected, ...
Hardware Owner's Manual (PDF)
Page 31
..., or no boot disk in the System Setup program. Information only. Check the hard-drive configuration settings in drive A. See "Using the System Setup Program" on hard drive. See your hard drive. No timer tick interrupt Northbound merge error The following DIMM has been disabled by ... "Troubleshooting System Memory" on page 120. on page 120. Use a bootable diskette, CD, or hard drive. No boot device available Faulty or missing optical/diskette drive subsystem, hard drive, or harddrive subsystem, or no operating system on page 37. See "Using the System Setup Program...
..., or no boot disk in the System Setup program. Information only. Check the hard-drive configuration settings in drive A. See "Using the System Setup Program" on hard drive. See your hard drive. No timer tick interrupt Northbound merge error The following DIMM has been disabled by ... "Troubleshooting System Memory" on page 120. on page 120. Use a bootable diskette, CD, or hard drive. No boot device available Faulty or missing optical/diskette drive subsystem, hard drive, or harddrive subsystem, or no operating system on page 37. See "Using the System Setup Program...
Hardware Owner's Manual (PDF)
Page 32
...If the problem persists, see "Getting Help" on page 147. faulty or improperly installed expansion card(s). Ensure that the diskette and hard drive cables are securely connected to install PCI device BIOS (Option ROM) checksum failure is n Faulty or improperly installed PCIe card in... location. Plug & Play Configuration Error Error encountered in your system. See "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 76. Install the NVRAM_CLR jumper and reboot the system. If the problem persists, see "Troubleshooting Expansion Cards" on page 127...
...If the problem persists, see "Getting Help" on page 147. faulty or improperly installed expansion card(s). Ensure that the diskette and hard drive cables are securely connected to install PCI device BIOS (Option ROM) checksum failure is n Faulty or improperly installed PCIe card in... location. Plug & Play Configuration Error Error encountered in your system. See "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 76. Install the NVRAM_CLR jumper and reboot the system. If the problem persists, see "Troubleshooting Expansion Cards" on page 127...
Hardware Owner's Manual (PDF)
Page 33
... page 120. Table 1-7. Sector not found Seek error Seek operation failed Faulty diskette or hard drive. See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 124 for the appropriate drive(s) installed in your Dell sales agent to the expansion card(s). See "Troubleshooting System Memory" on page 96...
... page 120. Table 1-7. Sector not found Seek error Seek operation failed Faulty diskette or hard drive. See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 124 for the appropriate drive(s) installed in your Dell sales agent to the expansion card(s). See "Troubleshooting System Memory" on page 96...
Hardware Owner's Manual (PDF)
Page 34
...RAID firmware does not respond. See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting an Optical Drive" on page 123, and "Troubleshooting a Hard Drive" on selected drive Faulty diskette, optical/diskette drive assembly, hard drive, or hard-drive subsystem. Table 1-7. Utility partition not available The key... is not supported by Install a supported microprocessor or the system. Dell recommends a population of an abbreviation or acronym used in this table, see the "Glossary" on the boot hard drive. Populate 2, 4, or 8 DIMMs sequentially beginning with an error....
...RAID firmware does not respond. See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting an Optical Drive" on page 123, and "Troubleshooting a Hard Drive" on selected drive Faulty diskette, optical/diskette drive assembly, hard drive, or hard-drive subsystem. Table 1-7. Utility partition not available The key... is not supported by Install a supported microprocessor or the system. Dell recommends a population of an abbreviation or acronym used in this table, see the "Glossary" on the boot hard drive. Populate 2, 4, or 8 DIMMs sequentially beginning with an error....