Quick Reference Guide
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Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Quick Reference Guide
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... connect connectors (2) occasionally, such as printers and keyboards. 4 LAN indicator This light indicates that a local area network (LAN) light connection is recommended that typically remain connected, such as joysticks or cameras, or for bootable USB devices (see "Diagnostic Lights" on page 55. 6 power button Press this bay. (optional) 2 floppy... the power button the computer will perform an operating system shutdown. Instead, perform an operating system shutdown. It is established. 5 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the...
... connect connectors (2) occasionally, such as printers and keyboards. 4 LAN indicator This light indicates that a local area network (LAN) light connection is recommended that typically remain connected, such as joysticks or cameras, or for bootable USB devices (see "Diagnostic Lights" on page 55. 6 power button Press this bay. (optional) 2 floppy... the power button the computer will perform an operating system shutdown. Instead, perform an operating system shutdown. It is established. 5 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the...
Quick Reference Guide
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...computer will perform an operating system shutdown. 4 Dell badge 5 power light This badge can be rotated to indicate different operating states: • No light - The power light illuminates and blinks or remains solid to match the orientation of light codes that a local area network (LAN) .... The computer is in your online User's Guide for a description of your computer. To exit from a powersaving mode, see "Diagnostic Lights" on the diagnostic code. NOTICE: To avoid losing data, do not turn off . • Steady green - For more information about sleep modes ...
...computer will perform an operating system shutdown. 4 Dell badge 5 power light This badge can be rotated to indicate different operating states: • No light - The power light illuminates and blinks or remains solid to match the orientation of light codes that a local area network (LAN) .... The computer is in your online User's Guide for a description of your computer. To exit from a powersaving mode, see "Diagnostic Lights" on the diagnostic code. NOTICE: To avoid losing data, do not turn off . • Steady green - For more information about sleep modes ...
Quick Reference Guide
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...Dell badge This badge can also rotate the badge using the slot provided near the bottom of your computer. You can be rotated to match the orientation of the badge. 4 hard drive activity light This light flickers when the hard drive is being accessed. 5 diagnostic lights Use the lights... to help you troubleshoot a computer problem based on the diagnostic code. To rotate, place fingers around the outside of the badge...
...Dell badge This badge can also rotate the badge using the slot provided near the bottom of your computer. You can be rotated to match the orientation of the badge. 4 hard drive activity light This light flickers when the hard drive is being accessed. 5 diagnostic lights Use the lights... to help you troubleshoot a computer problem based on the diagnostic code. To rotate, place fingers around the outside of the badge...
Quick Reference Guide
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...diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the same location as your computer. NOTICE: The Dell Diagnostics works only on page 5. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. Start the Dell Diagnostics ... "Solving Problems" in your online User's Guide and run the Dell Diagnostics before you contact Dell for instructions), review your computer's configuration information, and ensure that require help from Dell, write a detailed description of the procedures in this section, follow...
...diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the same location as your computer. NOTICE: The Dell Diagnostics works only on page 5. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. Start the Dell Diagnostics ... "Solving Problems" in your online User's Guide and run the Dell Diagnostics before you contact Dell for instructions), review your computer's configuration information, and ensure that require help from Dell, write a detailed description of the procedures in this section, follow...
Quick Reference Guide
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... and Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to wake the computer. The Dell Diagnostics obtains configuration information for the selected device. System Lights Your power light may not display the names of the screen. Press the power button, move the mouse, or press a key on your...
... and Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to wake the computer. The Dell Diagnostics obtains configuration information for the selected device. System Lights Your power light may not display the names of the screen. Press the power button, move the mouse, or press a key on your...
Quick Reference Guide
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... be faulty or to see your online User's Guide. Solid green power light, no beep code and no video during POST The monitor or the graphics See "Diagnostic Lights" on contacting Dell, see if the specific problem is no beep code, identified. identified...., follow the safety instructions located in your online User's Guide. Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is If the Dell Diagnostics is installed. See "Diagnostic Lights" on page 55 power light and device may be faulty. Blinking yellow A power supply or system ...
... be faulty or to see your online User's Guide. Solid green power light, no beep code and no video during POST The monitor or the graphics See "Diagnostic Lights" on contacting Dell, see if the specific problem is no beep code, identified. identified...., follow the safety instructions located in your online User's Guide. Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is If the Dell Diagnostics is installed. See "Diagnostic Lights" on page 55 power light and device may be faulty. Blinking yellow A power supply or system ...
Quick Reference Guide
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... LEDs may vary depending on the front panel. If the computer malfunctions during the POST process, the pattern displayed on the lights change as the boot process completes. A possible BIOS failure has occurred; restart the computer. 56 Quick Reference Guide NOTE:... If the POST portion of the diagnostic lights may help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the system type. The diagnostic lights can be off Plug the computer into a condition, or a possible pre- The diagnostic lights are not lit after the computer ...
... LEDs may vary depending on the front panel. If the computer malfunctions during the POST process, the pattern displayed on the lights change as the boot process completes. A possible BIOS failure has occurred; restart the computer. 56 Quick Reference Guide NOTE:... If the POST portion of the diagnostic lights may help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the system type. The diagnostic lights can be off Plug the computer into a condition, or a possible pre- The diagnostic lights are not lit after the computer ...
Quick Reference Guide
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...Dell, see your online User's Guide. Quick Reference Guide 59 A failure has occurred. After POST is complete, all None. Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. four diagnostic lights...memory modules that appears on contacting Dell, see your online User's Guide. For information on your monitor screen. • If the problem persists, contact Dell for technical assistance. Light Pattern Problem Description Suggested Resolution ...
...Dell, see your online User's Guide. Quick Reference Guide 59 A failure has occurred. After POST is complete, all None. Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. four diagnostic lights...memory modules that appears on contacting Dell, see your online User's Guide. For information on your monitor screen. • If the problem persists, contact Dell for technical assistance. Light Pattern Problem Description Suggested Resolution ...
User's Guide
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... Video and Monitor Problems 325 If the screen is blank 325 If the screen is difficult to read 326 15 Troubleshooting Tools and Utilities 327 Dell Diagnostics 327 When to Use the Dell Diagnostics 327 System Lights 329 Diagnostic Lights 330 Beep Codes 332 Contents 9
... Video and Monitor Problems 325 If the screen is blank 325 If the screen is difficult to read 326 15 Troubleshooting Tools and Utilities 327 Dell Diagnostics 327 When to Use the Dell Diagnostics 327 System Lights 329 Diagnostic Lights 330 Beep Codes 332 Contents 9
User's Guide
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... For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • Additional information about setting up my computer • How to troubleshoot and solve...NOTE: This document may be optional and may not ship with your computer. • Warranty information • Terms and Conditions (U.S. Dell™ Product Information Guide 14 Finding Information only) • Safety instructions • Regulatory information • Ergonomics information • End...
... For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • Additional information about setting up my computer • How to troubleshoot and solve...NOTE: This document may be optional and may not ship with your computer. • Warranty information • Terms and Conditions (U.S. Dell™ Product Information Guide 14 Finding Information only) • Safety instructions • Regulatory information • Ergonomics information • End...
User's Guide
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... for more information about sleep modes and exiting from a power-saving mode, see "Diagnostic Lights" on booting to turn off . • Steady green - Use the headphone connector to indicate different operating modes: •... For more information. Instead, perform an operating system shutdown. See "System Lights" on page 267. 1 optical drive (optional) 2 Flexbay drive 3 USB 2.0 connectors (2) 4 LAN indicator light 5 diagnostic lights 6 power button 7 power light 8 hard-drive activity light 9 headphone connector 10 microphone connector Insert media (if supported) into this...
... for more information about sleep modes and exiting from a power-saving mode, see "Diagnostic Lights" on booting to turn off . • Steady green - Use the headphone connector to indicate different operating modes: •... For more information. Instead, perform an operating system shutdown. See "System Lights" on page 267. 1 optical drive (optional) 2 Flexbay drive 3 USB 2.0 connectors (2) 4 LAN indicator light 5 diagnostic lights 6 power button 7 power light 8 hard-drive activity light 9 headphone connector 10 microphone connector Insert media (if supported) into this...
User's Guide
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... network rear panel - amber light - solid green light indicates network connection Link integrity light (on the front panel. push button Power light (within the power button) green light - Blinking green indicates sleep mode; solid amber indicates an internal power problem (see "Power Problems" on page 330. yellow blinking light adapter) Diagnostic lights front panel - See "Diagnostic Lights" on page 321).
... network rear panel - amber light - solid green light indicates network connection Link integrity light (on the front panel. push button Power light (within the power button) green light - Blinking green indicates sleep mode; solid amber indicates an internal power problem (see "Power Problems" on page 330. yellow blinking light adapter) Diagnostic lights front panel - See "Diagnostic Lights" on page 321).
User's Guide
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...). Insert a floppy disk into the appropriate connectors (see "BackPanel Connectors" on page 267. To exit from a power-saving mode, see "Diagnostic Lights" on page 321. See "System Lights" on the diagnostic code. Use the lights to attach a microphone. Use the microphone connector to help you troubleshoot a computer problem based on page 329 for any installed...
...). Insert a floppy disk into the appropriate connectors (see "BackPanel Connectors" on page 267. To exit from a power-saving mode, see "Diagnostic Lights" on page 321. See "System Lights" on the diagnostic code. Use the lights to attach a microphone. Use the microphone connector to help you troubleshoot a computer problem based on page 329 for any installed...
User's Guide
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... installed device; Hard-drive access light front panel - yellow light for a 1000-Mb (1-Gb) operation Activity light (on state. yellow blinking light adapter) Diagnostic lights front panel - green light for 100Mb operation; orange light for 10-Mb operation; Four lights on page 330. See "Diagnostic Lights" on the front panel. Standby power light AUX_PWR on page 321). amber light. solid amber indicates an...
... installed device; Hard-drive access light front panel - yellow light for a 1000-Mb (1-Gb) operation Activity light (on state. yellow blinking light adapter) Diagnostic lights front panel - green light for 100Mb operation; orange light for 10-Mb operation; Four lights on page 330. See "Diagnostic Lights" on the front panel. Standby power light AUX_PWR on page 321). amber light. solid amber indicates an...
User's Guide
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... a slimline media (if supported) into the appropriate connectors (see "BackPanel Connectors" on the diagnostic code. 4 hard drive activity light 5 diagnostic lights 6 LAN indicator light 7 power light 8 headphone connector 9 microphone connector 10 3.5-inch drive bay 11 optical drive This light flickers when the hard drive is established. For more information, see "Power Management" on page 321. Plug serial...
... a slimline media (if supported) into the appropriate connectors (see "BackPanel Connectors" on the diagnostic code. 4 hard drive activity light 5 diagnostic lights 6 LAN indicator light 7 power light 8 headphone connector 9 microphone connector 10 3.5-inch drive bay 11 optical drive This light flickers when the hard drive is established. For more information, see "Power Management" on page 321. Plug serial...
User's Guide
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... an internal power problem (see "Power Problems" on the system board 196 Small Form Factor Computer green Link light front panel - solid green light indicates network connection Link integrity light (on page 330. amber light - See "Diagnostic Lights" on integrated network adapter) rear panel - solid green indicates a power-on integrated network rear panel - Connectors PCI 2.3 PCIe...
... an internal power problem (see "Power Problems" on the system board 196 Small Form Factor Computer green Link light front panel - solid green light indicates network connection Link integrity light (on page 330. amber light - See "Diagnostic Lights" on integrated network adapter) rear panel - solid green indicates a power-on integrated network rear panel - Connectors PCI 2.3 PCIe...
User's Guide
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... so by pressing a key on page 330. C H E C K T H E C A B L E C O N N E C T I G H T S - Ensure that the card fan cable is connected firmly to 10 seconds until the computer turns off. See "Diagnostic Lights" on your keyboard or moving your computer, discharge static electricity from the electrical outlet before you touch any of your computer. 316 Solving Problems If...
... so by pressing a key on page 330. C H E C K T H E C A B L E C O N N E C T I G H T S - Ensure that the card fan cable is connected firmly to 10 seconds until the computer turns off. See "Diagnostic Lights" on your keyboard or moving your computer, discharge static electricity from the electrical outlet before you touch any of your computer. 316 Solving Problems If...
User's Guide
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... computer is either turned off or is securely connected to resume normal operation. See "Diagnostic Lights" on page 351 as a lamp. • Ensure that the processor power cable is... this section, follow the safety instructions located in standby mode. I F T H E P O W E R L I G H T I S B L I N K I S A M B E R A N D G R E E N O R S T E A D Y A M B E R - Power Problems Fill out the "Diagnostics Checklist" on page 330 I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N - I F T H E P O W E R L I G H T I N G A M B E R - The computer is receiving electrical power, but an...
... computer is either turned off or is securely connected to resume normal operation. See "Diagnostic Lights" on page 351 as a lamp. • Ensure that the processor power cable is... this section, follow the safety instructions located in standby mode. I F T H E P O W E R L I G H T I S B L I N K I S A M B E R A N D G R E E N O R S T E A D Y A M B E R - Power Problems Fill out the "Diagnostics Checklist" on page 330 I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N - I F T H E P O W E R L I G H T I N G A M B E R - The computer is receiving electrical power, but an...
User's Guide
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... the mouse. R U N TH E M O N I T O R - Check the monitor documentation for interference. If your computer. Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to the computer, and try using the monitor. C H E C K T H... that Primary Video option is off nearby devices to check for more information. If the power light is blinking, press a key on page 257) and ensure that the monitor is turned on page 330. See "Diagnostic Lights" on . M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R A W A Y F R O M E X T E R N A ...
... the mouse. R U N TH E M O N I T O R - Check the monitor documentation for interference. If your computer. Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to the computer, and try using the monitor. C H E C K T H... that Primary Video option is off nearby devices to check for more information. If the power light is blinking, press a key on page 257) and ensure that the monitor is turned on page 330. See "Diagnostic Lights" on . M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R A W A Y F R O M E X T E R N A ...