Quick Reference Guide
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Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Quick Reference Guide
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...connect connectors (2) occasionally, such as joysticks or cameras, or for devices that a local area network (LAN) light connection is established. 5 diagnostic lights Use the lights to help you press the power button the computer will perform an operating system shutdown. Instead, perform an ...if supported) into this button to a USB device). bay (optional) 3 USB 2.0 Use the front USB connectors for bootable USB devices (see "Diagnostic Lights" on page 55. 6 power button Press this bay. (optional) 2 floppy drive Can contain a floppy drive or a optional media card reader....
...connect connectors (2) occasionally, such as joysticks or cameras, or for devices that a local area network (LAN) light connection is established. 5 diagnostic lights Use the lights to help you press the power button the computer will perform an operating system shutdown. Instead, perform an ...if supported) into this button to a USB device). bay (optional) 3 USB 2.0 Use the front USB connectors for bootable USB devices (see "Diagnostic Lights" on page 55. 6 power button Press this bay. (optional) 2 floppy drive Can contain a floppy drive or a optional media card reader....
Quick Reference Guide
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... To exit from a powersaving mode, see "Diagnostic Lights" on the computer. See "Power Problems" in your computer. See "System Lights" on page 54 for more information, see "Power Management" in your computer. 6 diagnostic lights Use the lights to help you troubleshoot problems with your online ...when you press the power button the computer will perform an operating system shutdown. 4 Dell badge 5 power light This badge can help you troubleshoot a computer problem based on the diagnostic code. See "Turning Off Your Computer" in a normal operating state. • ...
... To exit from a powersaving mode, see "Diagnostic Lights" on the computer. See "Power Problems" in your computer. See "System Lights" on page 54 for more information, see "Power Management" in your computer. 6 diagnostic lights Use the lights to help you troubleshoot problems with your online ...when you press the power button the computer will perform an operating system shutdown. 4 Dell badge 5 power light This badge can help you troubleshoot a computer problem based on the diagnostic code. See "Turning Off Your Computer" in a normal operating state. • ...
Quick Reference Guide
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...Computer" in your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 3 Dell badge This badge can also rotate the badge using the slot provided near the bottom of the badge, press firmly, and turn off...Guide for instructions for devices that typically remain connected, such as joysticks or cameras, or for bootable USB devices (see "Diagnostic Lights" on page 55. 6 LAN indicator light This light indicates that you use the back USB connectors for more information. It is recommended that a LAN (local area network) ...
...Computer" in your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 3 Dell badge This badge can also rotate the badge using the slot provided near the bottom of the badge, press firmly, and turn off...Guide for instructions for devices that typically remain connected, such as joysticks or cameras, or for bootable USB devices (see "Diagnostic Lights" on page 55. 6 LAN indicator light This light indicates that you use the back USB connectors for more information. It is recommended that a LAN (local area network) ...
Quick Reference Guide
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..." in your online User's Guide. NOTICE: The Dell Diagnostics works only on page 5. Express Service Code Service Tag Dell Diagnostics CAUTION: Before you contact Dell for instructions), review your computer's configuration information, and ensure that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service...
..." in your online User's Guide. NOTICE: The Dell Diagnostics works only on page 5. Express Service Code Service Tag Dell Diagnostics CAUTION: Before you contact Dell for instructions), review your computer's configuration information, and ensure that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service...
Quick Reference Guide
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...4 When the tests are completed, if you are running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in a power-saving mode. See "Diagnostic Lights" on the keyboard to the Main Menu screen. Tab Configuration ...the computer. The device list may indicate a computer problem. Power Light Problem Description Suggested Resolution Solid green Power is on your computer. Blinking green The computer is required. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. No corrective...
...4 When the tests are completed, if you are running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in a power-saving mode. See "Diagnostic Lights" on the keyboard to the Main Menu screen. Tab Configuration ...the computer. The device list may indicate a computer problem. Power Light Problem Description Suggested Resolution Solid green Power is on your computer. Blinking green The computer is required. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. No corrective...
Quick Reference Guide
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... User's Guide. Solid green An integrated system board See "Diagnostic Lights" on page 55 card may be faulty or to complete. If the computer does not boot, contact Dell for technical computer locks assistance. Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is If the Dell Diagnostics is running, running a test, or a device allow the...
... User's Guide. Solid green An integrated system board See "Diagnostic Lights" on page 55 card may be faulty or to complete. If the computer does not boot, contact Dell for technical computer locks assistance. Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is If the Dell Diagnostics is running, running a test, or a device allow the...
Quick Reference Guide
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.... NOTE: The orientation of system boot completes successfully, all four lights display solid green. The diagnostic lights can be off Plug the computer into a condition, or a possible pre- The diagnostic lights are not lit after the computer successfully boots to the operating system...possible processor failure has Reinstall the processor and occurred. If the POST portion of the diagnostic lights may help identify where in the process the computer halted. The lights can appear either vertical or horizontal. A possible BIOS failure has occurred; the computer is...
.... NOTE: The orientation of system boot completes successfully, all four lights display solid green. The diagnostic lights can be off Plug the computer into a condition, or a possible pre- The diagnostic lights are not lit after the computer successfully boots to the operating system...possible processor failure has Reinstall the processor and occurred. If the POST portion of the diagnostic lights may help identify where in the process the computer halted. The lights can appear either vertical or horizontal. A possible BIOS failure has occurred; the computer is...
Quick Reference Guide
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..., identifies a problem. This pattern also displays when you are installing are properly connected to indicate normal operating condition. four diagnostic lights turn green briefly before turning off to the system board from the hard drive, and optical drive. • Check the... persists, contact Dell for technical assistance. For information on contacting Dell, see your online User's Guide. A failure has occurred. For information on contacting Dell, see your online User's Guide. After POST is complete, all None. Quick Reference Guide 59 Light Pattern Problem Description...
..., identifies a problem. This pattern also displays when you are installing are properly connected to indicate normal operating condition. four diagnostic lights turn green briefly before turning off to the system board from the hard drive, and optical drive. • Check the... persists, contact Dell for technical assistance. For information on contacting Dell, see your online User's Guide. A failure has occurred. For information on contacting Dell, see your online User's Guide. After POST is complete, all None. Quick Reference Guide 59 Light Pattern Problem Description...
User's Guide
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... Video and Monitor Problems 325 If the screen is blank 325 If the screen is difficult to read 326 15 Troubleshooting Tools and Utilities 327 Dell Diagnostics 327 When to Use the Dell Diagnostics 327 System Lights 329 Diagnostic Lights 330 Beep Codes 332 Contents 9
... Video and Monitor Problems 325 If the screen is blank 325 If the screen is difficult to read 326 15 Troubleshooting Tools and Utilities 327 Dell Diagnostics 327 When to Use the Dell Diagnostics 327 System Lights 329 Diagnostic Lights 330 Beep Codes 332 Contents 9
User's Guide
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.... What Are You Looking For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • Additional information about setting up my computer • How to troubleshoot and solve problems • How to remove and install...
.... What Are You Looking For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • Additional information about setting up my computer • How to troubleshoot and solve problems • How to remove and install...
User's Guide
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... computer. Use the headphone connector to attach headphones and most kinds of light codes that can help you troubleshoot a computer problem based on page 321. 1 optical drive (optional) 2 Flexbay drive 3 USB 2.0 connectors (2) 4 LAN indicator light 5 diagnostic lights 6 power button 7 power light 8 hard-drive activity light 9 headphone connector 10 microphone connector Insert media (if supported) into this...
... computer. Use the headphone connector to attach headphones and most kinds of light codes that can help you troubleshoot a computer problem based on page 321. 1 optical drive (optional) 2 Flexbay drive 3 USB 2.0 connectors (2) 4 LAN indicator light 5 diagnostic lights 6 power button 7 power light 8 hard-drive activity light 9 headphone connector 10 microphone connector Insert media (if supported) into this...
User's Guide
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... power problem (see "Power Problems" on integrated network rear panel - Hard-drive access light front panel - yellow light for a 1000-Mb (1-Gb) operation Activity light (on page 321). See "Diagnostic Lights" on front panel) front panel - green light for 100Mb operation; green Link light (on page 330. solid green indicates power-on integrated network adapter) rear panel...
... power problem (see "Power Problems" on integrated network rear panel - Hard-drive access light front panel - yellow light for a 1000-Mb (1-Gb) operation Activity light (on page 321). See "Diagnostic Lights" on front panel) front panel - green light for 100Mb operation; green Link light (on page 330. solid green indicates power-on integrated network adapter) rear panel...
User's Guide
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... the Windows Device Manager. Insert a floppy disk into the appropriate connectors (see "Power Management" on the diagnostic code. 5 power light 6 diagnostic lights 7 hard-drive activity light 8 headphone connector 9 microphone connector 10 floppy drive 11 optical drive The power light illuminates and blinks or remains solid to attach a microphone. Use the headphone connector to help you troubleshoot...
... the Windows Device Manager. Insert a floppy disk into the appropriate connectors (see "Power Management" on the diagnostic code. 5 power light 6 diagnostic lights 7 hard-drive activity light 8 headphone connector 9 microphone connector 10 floppy drive 11 optical drive The power light illuminates and blinks or remains solid to attach a microphone. Use the headphone connector to help you troubleshoot...
User's Guide
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... - Blinking amber indicates a problem with an installed device; green Link light front panel - solid green light indicates network connection Link integrity light (on the front panel. Blinking green indicates a sleep mode; yellow light for 100Mb operation; Four lights on integrated network adapter) rear panel - See "Diagnostic Lights" on the system board Power DC power supply: Wattage Heat...
... - Blinking amber indicates a problem with an installed device; green Link light front panel - solid green light indicates network connection Link integrity light (on the front panel. Blinking green indicates a sleep mode; yellow light for 100Mb operation; Four lights on integrated network adapter) rear panel - See "Diagnostic Lights" on the system board Power DC power supply: Wattage Heat...
User's Guide
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4 hard drive activity light 5 diagnostic lights 6 LAN indicator light 7 power light 8 headphone connector 9 microphone connector 10 3.5-inch drive bay 11 optical drive This light flickers when the hard drive is in a power-saving mode. • Blinking or solid amber - This light indicates that can help you troubleshoot problems with your computer. See "Power Problems" on page 330. See...
4 hard drive activity light 5 diagnostic lights 6 LAN indicator light 7 power light 8 headphone connector 9 microphone connector 10 3.5-inch drive bay 11 optical drive This light flickers when the hard drive is in a power-saving mode. • Blinking or solid amber - This light indicates that can help you troubleshoot problems with your computer. See "Power Problems" on page 330. See...
User's Guide
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...; solid green indicates a power-on page 330. Blinking green indicates a sleep mode; yellow blinking light adapter) Diagnostic lights front panel - amber light - Standby power light AUX_PWR on integrated network rear panel - push button Power light (within the power button) green light - green Link light front panel - green light for a single boot (during system start -up the Windows Security window;
...; solid green indicates a power-on page 330. Blinking green indicates a sleep mode; yellow blinking light adapter) Diagnostic lights front panel - amber light - Standby power light AUX_PWR on integrated network rear panel - push button Power light (within the power button) green light - green Link light front panel - green light for a single boot (during system start -up the Windows Security window;
User's Guide
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C H E C K T H E C A B L E C O N N E C T I G H T S - Fan Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Diagnostic Lights" on the computer. Then restart your computer from your computer's electronic components. You can do so by pressing a key on page 102 for at least 8 ...
C H E C K T H E C A B L E C O N N E C T I G H T S - Fan Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Diagnostic Lights" on the computer. Then restart your computer from your computer's electronic components. You can do so by pressing a key on page 102 for at least 8 ...
User's Guide
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... and then reinstall the graphics card, if applicable. The computer is securely connected to the system board. I F T H E P O W E R L I G H T I N G A M B E R - I F T H E P O W E R L I G H T I S B L I N K I S O F F - I F T H E P O W E R L I G H T I N T E R F E R E N C E - Press a key on page 330 I F T H E P O W E R L I G H T I S B L I N K I N G - E L I M I N A T E I S A M B E R A N D G R E E N O R S T E A D Y A M B E R - See "Diagnostic Lights" on the keyboard or move the mouse to verify that the computer turns on properly. • Ensure that the electrical outlet is turned...
... and then reinstall the graphics card, if applicable. The computer is securely connected to the system board. I F T H E P O W E R L I G H T I N G A M B E R - I F T H E P O W E R L I G H T I S B L I N K I S O F F - I F T H E P O W E R L I G H T I N T E R F E R E N C E - Press a key on page 330 I F T H E P O W E R L I G H T I S B L I N K I N G - E L I M I N A T E I S A M B E R A N D G R E E N O R S T E A D Y A M B E R - See "Diagnostic Lights" on the keyboard or move the mouse to verify that the computer turns on properly. • Ensure that the electrical outlet is turned...
User's Guide
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... Themes. 2 Click Display and click the Settings tab. 3 Try different settings for more information. If the power light is faulty. Connect a properly working by testing it with another device, such as a lamp. C H E ... If the screen is at least 60 cm (2 ft) away from the monitor. Turn off , firmly press the button to check for instructions on . See "Diagnostic Lights" on the keyboard or move the mouse. See the monitor documentation for interference. If your computer. C H E C K T H E C A R D S E T TI N G - M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O ...
... Themes. 2 Click Display and click the Settings tab. 3 Try different settings for more information. If the power light is faulty. Connect a properly working by testing it with another device, such as a lamp. C H E ... If the screen is at least 60 cm (2 ft) away from the monitor. Turn off , firmly press the button to check for instructions on . See "Diagnostic Lights" on the keyboard or move the mouse. See the monitor documentation for interference. If your computer. C H E C K T H E C A R D S E T TI N G - M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O ...