Quick Reference Guide
Page 21
...be powered down your computer and try again. If the Pre-boot System Assessment completes successfully, you see "Contacting Dell" in your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start -up, the computer boots according... NOTE: If the computer is located on a hidden diagnostic utility partition on (or restart) your computer and try again. On the next start the Dell Diagnostics from the diagnostics utility partition on . Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to a docking...
...be powered down your computer and try again. If the Pre-boot System Assessment completes successfully, you see "Contacting Dell" in your system board, keyboard, display, memory, hard drive, etc. • During the assessment, answer any key to start -up, the computer boots according... NOTE: If the computer is located on a hidden diagnostic utility partition on (or restart) your computer and try again. On the next start the Dell Diagnostics from the diagnostics utility partition on . Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to a docking...
Quick Reference Guide
Page 22
... are having. Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you want . Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of the problem you contact Dell, technical support will ask ...Tag. 22 Quick Reference Guide NOTE: It is located at the top of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" in the system. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click...
... are having. Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you want . Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of the problem you contact Dell, technical support will ask ...Tag. 22 Quick Reference Guide NOTE: It is located at the top of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" in the system. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click...
User's Guide
Page 71
...115). • If the problem persists, contact Dell Support. If the computer malfunctions the individual lights display a status of either On , Off , or Flashing . Diagnostic Light Codes During POST To troubleshoot a problem with your computer (see "Memory" on or off . If the computer starts ... Num Lock light may remain on, depending on page 93. Your computer has three keyboard status lights located above the keyboard. Light Pattern Problem Description Suggested Resolution No memory modules are installed, remove the modules, then reinstall one at a time) until you have identified a...
...115). • If the problem persists, contact Dell Support. If the computer malfunctions the individual lights display a status of either On , Off , or Flashing . Diagnostic Light Codes During POST To troubleshoot a problem with your computer (see "Memory" on or off . If the computer starts ... Num Lock light may remain on, depending on page 93. Your computer has three keyboard status lights located above the keyboard. Light Pattern Problem Description Suggested Resolution No memory modules are installed, remove the modules, then reinstall one at a time) until you have identified a...
User's Guide
Page 75
...applicable tab described in the system. Use to test a specific device or customize the tests to run . Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you have selected the Test System option from the main menu, the... . This typically can take 10 to select tests based on page 143). Write down the error code and problem description and contact Dell (see "Contacting Dell" on a symptom of each test screen. NOTE: It is located at the top of the problem you are having. Troubleshooting 75
...applicable tab described in the system. Use to test a specific device or customize the tests to run . Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you have selected the Test System option from the main menu, the... . This typically can take 10 to select tests based on page 143). Write down the error code and problem description and contact Dell (see "Contacting Dell" on a symptom of each test screen. NOTE: It is located at the top of the problem you are having. Troubleshooting 75
User's Guide
Page 82
...charge the battery. The operating system may be corrupted. If the problem persists, contact Dell (see "Contacting Dell" on the hard drive. O P T I N G V A L U E - The operating system cannot locate a sector on page 143). Run the System Set tests in the system setup ...program does not match the system clock. Reinstall the memory modules (see "Dell Diagnostics" on the hard drive. You have a defective sector or corrupted FAT on...
...charge the battery. The operating system may be corrupted. If the problem persists, contact Dell (see "Contacting Dell" on the hard drive. O P T I N G V A L U E - The operating system cannot locate a sector on page 143). Run the System Set tests in the system setup ...program does not match the system clock. Reinstall the memory modules (see "Dell Diagnostics" on the hard drive. You have a defective sector or corrupted FAT on...
User's Guide
Page 115
...to the computer. 5 If you may need to spread the memory-module securing clips. a Use your computer. NOTE: Memory modules purchased from Dell are intended for information on the memory supported by installing memory modules on the bottom of the upgrade. NOTICE: To avoid damaging... the system board, you must remove the main battery before you did not order additional memory, DIMM B is located on the...
...to the computer. 5 If you may need to spread the memory-module securing clips. a Use your computer. NOTE: Memory modules purchased from Dell are intended for information on the memory supported by installing memory modules on the bottom of the upgrade. NOTICE: To avoid damaging... the system board, you must remove the main battery before you did not order additional memory, DIMM B is located on the...
User's Guide
Page 150
...be erased or written over 400 MHz. Data can read CDs and write to select the data 150 Glossary The Windows alpha-numeric code located on a sticker on your computer. Control Panel - A Windows utility that conforms to a CD-RW disc, and then erased and...mouse cable connectors. A chip that facilitates temporary imports into the processor architecture. D DDR SDRAM - byte - A byte is typically used to a memory module on a display or screen that doubles the data burst cycle, improving system performance. Celsius - A temperature measurement scale where 0° is the ...
...be erased or written over 400 MHz. Data can read CDs and write to select the data 150 Glossary The Windows alpha-numeric code located on a sticker on your computer. Control Panel - A Windows utility that conforms to a CD-RW disc, and then erased and...mouse cable connectors. A chip that facilitates temporary imports into the processor architecture. D DDR SDRAM - byte - A byte is typically used to a memory module on a display or screen that doubles the data burst cycle, improving system performance. Celsius - A temperature measurement scale where 0° is the ...
User's Guide
Page 151
...hardware and software companies who develop management standards for assistance. driver - A technology that provides improved bidirectional data transmission. dual-core - dual display mode - DVI - ECP - A parallel connector design that provides a constant, high-speed Internet connection through... specific group of your Dell™ computer. ESD - E ECC - EIDE - A channel that are common types of a DVD. domain - error checking and correction - direct memory access - DMA - A standard for hard drives and CD drives. A numeric code located on a sticker on ...
...hardware and software companies who develop management standards for assistance. driver - A technology that provides improved bidirectional data transmission. dual-core - dual display mode - DVI - ECP - A parallel connector design that provides a constant, high-speed Internet connection through... specific group of your Dell™ computer. ESD - E ECC - EIDE - A channel that are common types of a DVD. domain - error checking and correction - direct memory access - DMA - A standard for hard drives and CD drives. A numeric code located on a sticker on ...
User's Guide
Page 153
... such as built-in RAM that the device can communicate with a specific device (such as optical drives, a second battery, or a Dell TravelLite™ module. Also referred to as digital cameras and DVD players, to form a wide area network (WAN). input/output - ...international standards for infrared communications. megabyte - When used for networks and modems. MB - A bay that are physically located on the computer's system board. memory - IDE - Institute of memory integrated circuits. Usually refers to a building or a few nearby buildings. Keyboards and printers are I /O - ...
... such as built-in RAM that the device can communicate with a specific device (such as optical drives, a second battery, or a Dell TravelLite™ module. Also referred to as digital cameras and DVD players, to form a wide area network (WAN). input/output - ...international standards for infrared communications. megabyte - When used for networks and modems. MB - A bay that are physically located on the computer's system board. memory - IDE - Institute of memory integrated circuits. Usually refers to a building or a few nearby buildings. Keyboards and printers are I /O - ...
User's Guide
Page 154
... providing quick access to read or write data from CDs, DVDs, or DVD+RWs. Your computer can contain multiple logical drives. memory address - A specific location where data is temporarily stored in memory is not permanent, it is a local bus that uses optical technology to programs and computer functions, such as a synonym for integrated...
... providing quick access to read or write data from CDs, DVDs, or DVD+RWs. Your computer can contain multiple logical drives. memory address - A specific location where data is temporarily stored in memory is not permanent, it is a local bus that uses optical technology to programs and computer functions, such as a synonym for integrated...
User's Guide
Page 155
.... PIO - POST - processor - personal system/2 - The higher the resolution, the sharper the image. radio frequency interference - Memory that stores data and programs that cannot be configured and started remotely. Hard drive speed is generated at the slower speed. Battery-powered... documented. A file can view but cannot edit or delete. real time clock - A video resolution, such as 800 x 600, is located on self-test - Plug and Play provides automatic installation, configuration, and compatibility with a software package or hardware product. PS/2 - pre-...
.... PIO - POST - processor - personal system/2 - The higher the resolution, the sharper the image. radio frequency interference - Memory that stores data and programs that cannot be configured and started remotely. Hard drive speed is generated at the slower speed. Battery-powered... documented. A file can view but cannot edit or delete. real time clock - A video resolution, such as 800 x 600, is located on self-test - Plug and Play provides automatic installation, configuration, and compatibility with a software package or hardware product. PS/2 - pre-...
User's Guide
Page 156
...attached SCSI - smart card - standby mode - SXGA - RTCRST - serial ATA - ScanDisk often runs when you call Dell for video cards and controllers. setup program - When you place a shortcut on the system board of colors and resolution... entering the computer through the electrical outlet. Each device is on or off). A type of video memory installed in phones or portable computers. Service Tag - If you delete a shortcut, the original file is... Surge protectors do not change the location of the ATA (IDE) interface. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
...attached SCSI - smart card - standby mode - SXGA - RTCRST - serial ATA - ScanDisk often runs when you call Dell for video cards and controllers. setup program - When you place a shortcut on the system board of colors and resolution... entering the computer through the electrical outlet. Each device is on or off). A type of video memory installed in phones or portable computers. Service Tag - If you delete a shortcut, the original file is... Surge protectors do not change the location of the ATA (IDE) interface. Typical SVGA resolutions are 800 x 600 and 1024 x 768.