Owner's Manual
Page 7
... screen appears 91 Dell MediaDirect problems 92 Other software problems 92 Memory Problems 93 Network Problems 93 Mobile Broadband (Wireless Wide Area Network [WWAN 93 Power Problems 94 Ensuring Sufficient Power for Your Computer 95 Printer Problems 95 Scanner Problems 96 Sound and Speaker Problems 97 No sound from... integrated speakers 97 No sound from external speakers 97 No sound from headphones 97 Touch Pad or Mouse Problems 98 Video and Display Problems 98 If the display is blank 98 If the display...
... screen appears 91 Dell MediaDirect problems 92 Other software problems 92 Memory Problems 93 Network Problems 93 Mobile Broadband (Wireless Wide Area Network [WWAN 93 Power Problems 94 Ensuring Sufficient Power for Your Computer 95 Printer Problems 95 Scanner Problems 96 Sound and Speaker Problems 97 No sound from... integrated speakers 97 No sound from external speakers 97 No sound from headphones 97 Touch Pad or Mouse Problems 98 Video and Display Problems 98 If the display is blank 98 If the display...
Owner's Manual
Page 63
... the Back button once, and then click the Back button again to return to Settings, and then click Control Panel. 2 Double-click Display and click the Settings tab. 3 Click Advanced. 4 Click the tab for your selection. Using Multimedia 63 Under Pick a Task, click... Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display options appear correctly, connect the TV to the computer...
... the Back button once, and then click the Back button again to return to Settings, and then click Control Panel. 2 Double-click Display and click the Settings tab. 3 Click Advanced. 4 Click the tab for your selection. Using Multimedia 63 Under Pick a Task, click... Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display options appear correctly, connect the TV to the computer...
Owner's Manual
Page 79
...see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics before you contact Dell for technical assistance. Select Diagnostics from the Drivers and Utilities CD. Solving Problems Dell Diagnostics CAUTION: Before you begin any of two ways: a Turn on the...invoked one of the procedures in this section, follow the safety instructions in "Lockups and Software Problems" on your computer cannot display a screen image, contact Dell. Start the Dell Diagnostics from the Drivers and Utilities CD (also known as the ResourceCD). NOTE: The Drivers and...
...see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics before you contact Dell for technical assistance. Select Diagnostics from the Drivers and Utilities CD. Solving Problems Dell Diagnostics CAUTION: Before you begin any of two ways: a Turn on the...invoked one of the procedures in this section, follow the safety instructions in "Lockups and Software Problems" on your computer cannot display a screen image, contact Dell. Start the Dell Diagnostics from the Drivers and Utilities CD (also known as the ResourceCD). NOTE: The Drivers and...
Owner's Manual
Page 80
...for your part. Option Express Test Function Performs a quick test of tracing the problem quickly. 80 Solving Problems This test typically takes 10 to run. Then shut down your system board, keyboard, hard drive, and display. • During the assessment, answer any key to retest the component that ... and beeps. The computer runs the Pre-boot System Assessment, a series of initial tests of your computer and try again. When the DELL logo appears, press immediately. To stop the assessment and restart the computer, press ; to start the ResourceCD menu and press to proceed....
...for your part. Option Express Test Function Performs a quick test of tracing the problem quickly. 80 Solving Problems This test typically takes 10 to run. Then shut down your system board, keyboard, hard drive, and display. • During the assessment, answer any key to retest the component that ... and beeps. The computer runs the Pre-boot System Assessment, a series of initial tests of your computer and try again. When the DELL logo appears, press immediately. To stop the assessment and restart the computer, press ; to start the ResourceCD menu and press to proceed....
Owner's Manual
Page 81
... and allows you are having. 2 If a problem is located at the top of each test screen. See "Contacting Dell" on the symptom of all the components installed on the screen. Tab Results Errors Help Configuration Parameters Function Displays the results of devices. Describes the test and ...may not display the names of the problem you to customize the test by ...
... and allows you are having. 2 If a problem is located at the top of each test screen. See "Contacting Dell" on the symptom of all the components installed on the screen. Tab Results Errors Help Configuration Parameters Function Displays the results of devices. Describes the test and ...may not display the names of the problem you to customize the test by ...
Owner's Manual
Page 90
...Type some characters on the internal keyboard and verify that they appear on the display. R U N T H E K E Y B O A R D D I A G N O S T I D E D B Y D E L L - ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR Keyboard Problems CAUTION: Before you are using a keyboard extension cable, disconnect it for ...keyboard, the integrated keyboard remains fully functional. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. Contact Dell. If the characters appear now but did not with the external keyboard, you may have ...
...Type some characters on the internal keyboard and verify that they appear on the display. R U N T H E K E Y B O A R D D I A G N O S T I D E D B Y D E L L - ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR Keyboard Problems CAUTION: Before you are using a keyboard extension cable, disconnect it for ...keyboard, the integrated keyboard remains fully functional. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. Contact Dell. If the characters appear now but did not with the external keyboard, you may have ...
Owner's Manual
Page 91
...the program that the numbers lock light is no longer responding. 3 Click End Task. C HECK T H E SOFTWARE DOCUMENTATION - Solving Problems 91 Unexpected characters DISABLE THE NUMERIC KEYPAD - If you begin any of letters. Follow the instructions on a floppy disk or CD. Lockups and Software... Problems CAUTION: Before you are displayed instead of the procedures in this section, follow the safety instructions in its documentation or on the screen. Then restart ...
...the program that the numbers lock light is no longer responding. 3 Click End Task. C HECK T H E SOFTWARE DOCUMENTATION - Solving Problems 91 Unexpected characters DISABLE THE NUMERIC KEYPAD - If you begin any of letters. Follow the instructions on a floppy disk or CD. Lockups and Software... Problems CAUTION: Before you are displayed instead of the procedures in this section, follow the safety instructions in its documentation or on the screen. Then restart ...
Owner's Manual
Page 95
...S T T H E P O W E R P R O P E R T I C A L O U T L E T - Use of the procedures in this section, follow the safety instructions in the Product Information Guide. Solving Problems 95 Contact Dell. Ensure that the electrical outlet is designed to verify that the electrical outlet is working by testing it with another device, such as a lamp...CHECK THE BATTERY STATUS LIGHT - Check the AC adapter cable connections. If the computer power light turns on but the display remains blank, reinstall the memory modules (see "Memory" on . you may choose to the printer and the computer. ...
...S T T H E P O W E R P R O P E R T I C A L O U T L E T - Use of the procedures in this section, follow the safety instructions in the Product Information Guide. Solving Problems 95 Contact Dell. Ensure that the electrical outlet is designed to verify that the electrical outlet is working by testing it with another device, such as a lamp...CHECK THE BATTERY STATUS LIGHT - Check the AC adapter cable connections. If the computer power light turns on but the display remains blank, reinstall the memory modules (see "Memory" on . you may choose to the printer and the computer. ...
Owner's Manual
Page 98
... the Help and Support Center, see "Windows Help and Support Center" on page 100. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. Video and Display Problems CAUTION: Before you attach an external monitor to the computer. Ensure that the computer turns on . C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I V E R - If the...
... the Help and Support Center, see "Windows Help and Support Center" on page 100. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. Video and Display Problems CAUTION: Before you attach an external monitor to the computer. Ensure that the computer turns on . C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I V E R - If the...
Owner's Manual
Page 99
... controls. A driver acts like a translator between the device and any other appliances. Solving Problems 99 Each device has its own set of the display is difficult to change or click the Display icon. 4 Try different settings for your operating system. Eliminate sunlight glare, which can cause...no further installation or configuration is needed. If an error message appears, see "Error Messages" on page 133. See "Contacting Dell" on page 85. If the display is readable CONNECT AN EXTERNAL MONITOR - 1 Shut down -arrow key. Turn off nearby fans, fluorescent lights, halogen lamps, ...
... controls. A driver acts like a translator between the device and any other appliances. Solving Problems 99 Each device has its own set of the display is difficult to change or click the Display icon. 4 Try different settings for your operating system. Eliminate sunlight glare, which can cause...no further installation or configuration is needed. If an error message appears, see "Error Messages" on page 133. See "Contacting Dell" on page 85. If the display is readable CONNECT AN EXTERNAL MONITOR - 1 Shut down -arrow key. Turn off nearby fans, fluorescent lights, halogen lamps, ...
Owner's Manual
Page 101
...CD, it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. If Device Driver Rollback does not resolve the problem, then use System Restore (see the appropriate instructions in the following subsections, ... before you can also detect other drivers and utilities. A link or links appear(s) for the driver or utility (if available). Solving Problems 101 Click OK, and follow the extracting instructions, and then read the readme file. Under Search Criteria, select the appropriate categories from ...
...CD, it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. If Device Driver Rollback does not resolve the problem, then use System Restore (see the appropriate instructions in the following subsections, ... before you can also detect other drivers and utilities. A link or links appear(s) for the driver or utility (if available). Solving Problems 101 Click OK, and follow the extracting instructions, and then read the readme file. Under Search Criteria, select the appropriate categories from ...
Owner's Manual
Page 175
.... PCMCIA - PIN - A sequence of numerals and/or letters used to restrict unauthorized access to 4 GB/sec. programmed input/output - pixel - POST - power-on a display screen. If no problems are detected during POST, the computer continues the start-up and down. personal system/2 - Glossary 175 See network adapter. A measure of transferring data between...
.... PCMCIA - PIN - A sequence of numerals and/or letters used to restrict unauthorized access to 4 GB/sec. programmed input/output - pixel - POST - power-on a display screen. If no problems are detected during POST, the computer continues the start-up and down. personal system/2 - Glossary 175 See network adapter. A measure of transferring data between...
Owner's Manual
Page 176
...the system board of the processor. A program that identifies your computer. A WfM (Wired for troubleshooting problems. S ScanDisk - A method of 10 kHz to frequently used for Management) standard that allows networked... installation information and describe new product enhancements or corrections that cannot be seen by a printer or displayed on a physically write-protected floppy disk, CD, or DVD. • It is used to... time clock - An I/O port often used to your computer when you access Dell Support at which your Windows desktop and double-click the icon, you shut down...
...the system board of the processor. A program that identifies your computer. A WfM (Wired for troubleshooting problems. S ScanDisk - A method of 10 kHz to frequently used for Management) standard that allows networked... installation information and describe new product enhancements or corrections that cannot be seen by a printer or displayed on a physically write-protected floppy disk, CD, or DVD. • It is used to... time clock - An I/O port often used to your computer when you access Dell Support at which your Windows desktop and double-click the icon, you shut down...
Owner's Manual
Page 182
...drivers about, 99 identifying, 100 reinstalling, 100 Drivers and Utilities CD about , 49 button, 16 problems, 92 Dell Premier Support website, 11 device status lights, 17 diagnostics Dell, 79 display adjusting brightness, 33 adjusting the size of icons, 129 adjusting the size of toolbars, 129 description..., 16-17 removing, 125 resolution, 33 switching the video image, 33 display latch, 19 display. Dell MediaDirect about , 101 Dell Diagnostics, 79 drives problems, 83 See also hard drive See also optical drive DVD drive problems, 83 DVDs, 46 playing, 45 E End User License Agreement, 11 ...
...drivers about, 99 identifying, 100 reinstalling, 100 Drivers and Utilities CD about , 49 button, 16 problems, 92 Dell Premier Support website, 11 device status lights, 17 diagnostics Dell, 79 display adjusting brightness, 33 adjusting the size of icons, 129 adjusting the size of toolbars, 129 description..., 16-17 removing, 125 resolution, 33 switching the video image, 33 display latch, 19 display. Dell MediaDirect about , 101 Dell Diagnostics, 79 drives problems, 83 See also hard drive See also optical drive DVD drive problems, 83 DVDs, 46 playing, 45 E End User License Agreement, 11 ...
Owner's Manual
Page 183
...numeric keypad, 35 problems, 90 removing, 119 shortcuts, 36 keyboard status lights description, 19 keypad numeric, 35 L labels Microsoft Windows, 12 Service Tag, 12 lost computer, 78 M media control buttons Dell MediaDirect button, 18, 49 description, 18 play/pause/Dell MediaDirect, 18 media ... 85 Microsoft Windows label, 12 Mini-Card installing, 121 Mobile Broadband (WWAN) network connections, 74 problems, 93 modem installing, 117 modem connector description, 23 monitor See also display problems, 98 switching the video image, 33 N network installing WLAN MiniCard, 121 Mobile Broadband (WWAN),...
...numeric keypad, 35 problems, 90 removing, 119 shortcuts, 36 keyboard status lights description, 19 keypad numeric, 35 L labels Microsoft Windows, 12 Service Tag, 12 lost computer, 78 M media control buttons Dell MediaDirect button, 18, 49 description, 18 play/pause/Dell MediaDirect, 18 media ... 85 Microsoft Windows label, 12 Mini-Card installing, 121 Mobile Broadband (WWAN) network connections, 74 problems, 93 modem installing, 117 modem connector description, 23 monitor See also display problems, 98 switching the video image, 33 N network installing WLAN MiniCard, 121 Mobile Broadband (WWAN),...
