Owner's Manual
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10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard Problems 64 External Keyboard problems 64 Unexpected characters 64 Lockups and Software Problems ...
10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard Problems 64 External Keyboard problems 64 Unexpected characters 64 Lockups and Software Problems ...
Owner's Manual
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... Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program...
... Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program...
Owner's Manual
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Find It Here • Solutions - as memory, the hard drive, and the operating system • Customer Care - Computer documentation, details on the screen. 10 Finding Information NSS is necessary for components, such premier.support.dell.com. Upgrade information for correct operation of your problem. ... - Contact information, service call status and support history, service contract, online discussions with programs and files • How to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All....
Find It Here • Solutions - as memory, the hard drive, and the operating system • Customer Care - Computer documentation, details on the screen. 10 Finding Information NSS is necessary for components, such premier.support.dell.com. Upgrade information for correct operation of your problem. ... - Contact information, service call status and support history, service contract, online discussions with programs and files • How to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All....
Owner's Manual
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... E R Y - For more information on replacing the Mini PCI card, see "Hard Drive." Stores software and data. See "Replacing the Battery." Covers the processor and thermal module. Secures the optical drive in the optical drive bay. B A Y L A T C H L O C K - The... - When a battery is installed, you can be released from the battery bay. Bottom View 1 2 3 8 7 1 memory module/Mini PCI cover 2 optical drive locking screw 3 hard drive cover 65 4 4 battery 5 battery-bay latch lock 6 battery-bay latch release 7 thermal module cover 8 fan M E M O R Y M O D U L E...
... E R Y - For more information on replacing the Mini PCI card, see "Hard Drive." Stores software and data. See "Replacing the Battery." Covers the processor and thermal module. Secures the optical drive in the optical drive bay. B A Y L A T C H L O C K - The... - When a battery is installed, you can be released from the battery bay. Bottom View 1 2 3 8 7 1 memory module/Mini PCI cover 2 optical drive locking screw 3 hard drive cover 65 4 4 battery 5 battery-bay latch lock 6 battery-bay latch release 7 thermal module cover 8 fan M E M O R Y M O D U L E...
Owner's Manual
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... your computer from the network wall jack during electrical storms or after power interruptions. The battery charges while AC power is being saved to the hard drive may result in your area, disconnect the telephone line from voltage spikes that provides temporary power to connected devices when AC power is approved by...
... your computer from the network wall jack during electrical storms or after power interruptions. The battery charges while AC power is being saved to the hard drive may result in your area, disconnect the telephone line from voltage spikes that provides temporary power to connected devices when AC power is approved by...
Owner's Manual
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... enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by turning off the display and the hard drive after a predetermined period of the following methods: - Press the power button. - Hibernate Mode Hibernate mode conserves power by pressing a key or... it returns to the same operating state it was in before entering hibernate mode. NOTE: See "Battery Performance" for more information on the hard drive and then completely turning off computer, press and hold , and then click Hibernate. To manually enter hibernate mode: • Click the Start...
... enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by turning off the display and the hard drive after a predetermined period of the following methods: - Press the power button. - Hibernate Mode Hibernate mode conserves power by pressing a key or... it returns to the same operating state it was in before entering hibernate mode. NOTE: See "Battery Performance" for more information on the hard drive and then completely turning off computer, press and hold , and then click Hibernate. To manually enter hibernate mode: • Click the Start...
Owner's Manual
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... the computer. Power Options Properties The Power Options Properties window helps you : - Power Schemes Tab The Power schemes drop-down Windows and turn off the hard drive. Each preset power scheme has different time-out settings for your computer, the Low battery alarm and Critical battery alarm check boxes are selected. Keep...
... the computer. Power Options Properties The Power Options Properties window helps you : - Power Schemes Tab The Power schemes drop-down Windows and turn off the hard drive. Each preset power scheme has different time-out settings for your computer, the Low battery alarm and Critical battery alarm check boxes are selected. Keep...
Owner's Manual
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...click the Disc Copy button. When prompted, insert a blank CD or DVD into the drive and click OK. • If you have two CD or DVD drives, select the drive into which you have inserted your computer hard drive. After you create a DVD+/-R disc, you may not be used to permanently store... large amounts of the disc creation process. Use blank DVD+/-RWs if you plan to that CD-R again (see the Sonic documentation for more information). CD-Writable Drives Media Type CD-R...
...click the Disc Copy button. When prompted, insert a blank CD or DVD into the drive and click OK. • If you have two CD or DVD drives, select the drive into which you have inserted your computer hard drive. After you create a DVD+/-R disc, you may not be used to permanently store... large amounts of the disc creation process. Use blank DVD+/-RWs if you plan to that CD-R again (see the Sonic documentation for more information). CD-Writable Drives Media Type CD-R...
Owner's Manual
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... "Lockups and Software Problems" and run the Dell Diagnostics from either your hard drive. NOTICE: The Dell Diagnostics works only on . See the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics before you contact Dell for instructions. 3 Connect the computer to an... electrical outlet. 4 Diagnostics can be invoked one of two ways: a Turn on your hard drive or from the boot menu and press . Then ...
... "Lockups and Software Problems" and run the Dell Diagnostics from either your hard drive. NOTICE: The Dell Diagnostics works only on . See the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics before you contact Dell for instructions. 3 Connect the computer to an... electrical outlet. 4 Diagnostics can be invoked one of two ways: a Turn on your hard drive or from the boot menu and press . Then ...
Owner's Manual
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... only. Then shut down the error code(s) and contact Dell. Run Express Test first to increase the possibility of devices. This test typically takes 10 to 20 minutes and requires no interaction on your hard drive. NOTE: The next steps change the boot sequence for your... If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start ...
... only. Then shut down the error code(s) and contact Dell. Run Express Test first to increase the possibility of devices. This test typically takes 10 to 20 minutes and requires no interaction on your hard drive. NOTE: The next steps change the boot sequence for your... If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start ...
Owner's Manual
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Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - E-Mail, Modem, and Internet Problems CAUTION: Before you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, ... the Tools tab. 5 Under Error-checking, click Check Now. 6 Click Scan for a dial tone. • If you begin any of bad sectors. 7 Click Start. A hot hard drive may prevent the operating system from the modem and connect it on. The modem does not operate while it is inserted properly. If you are...
Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - E-Mail, Modem, and Internet Problems CAUTION: Before you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, ... the Tools tab. 5 Under Error-checking, click Check Now. 6 Click Scan for a dial tone. • If you begin any of bad sectors. 7 Click Start. A hot hard drive may prevent the operating system from the modem and connect it on. The modem does not operate while it is inserted properly. If you are...
Owner's Manual
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... you have subscribed to an Internet provider. If the problem persists, contact Dell. CACHE DISABLED DUE TO FAILURE - The hard drive cannot read the data. Follow the instructions on the screen to support.dell.com and search for your computer might be faulty. C D DRIVE CONTROLLER FAILURE - For help, contact your program may be infected with...
... you have subscribed to an Internet provider. If the problem persists, contact Dell. CACHE DISABLED DUE TO FAILURE - The hard drive cannot read the data. Follow the instructions on the screen to support.dell.com and search for your computer might be faulty. C D DRIVE CONTROLLER FAILURE - For help, contact your program may be infected with...
Owner's Manual
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... a hard drive in the Dell Diagnostics. GENERAL FAILURE - Shut down the computer, remove the hard drive (see "Hard Drive"), and boot the computer from a CD. Run the Hard-Disk Drive tests in the hard drive bay. If the problem persists, try another drive. See "Dell Diagnostics." Shut down the computer, remove the hard drive (see "Hard Drive."), and boot the computer from a CD. See "Dell Diagnostics." The hard drive may...
... a hard drive in the Dell Diagnostics. GENERAL FAILURE - Shut down the computer, remove the hard drive (see "Hard Drive"), and boot the computer from a CD. Run the Hard-Disk Drive tests in the hard drive bay. If the problem persists, try another drive. See "Dell Diagnostics." Shut down the computer, remove the hard drive (see "Hard Drive."), and boot the computer from a CD. See "Dell Diagnostics." The hard drive may...
Owner's Manual
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... boot routine. See "Dell Diagnostics." Try to use. 62 Solving Problems A memory module may be faulty or improperly seated. NO BOOT SECTOR ON HARD DRIVE - NO TIMER TICK ... T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - Reinstall the memory modules and, if necessary, replace them. The computer cannot find the hard drive. See "Memory." See "Memory." The operating system may be malfunctioning. KEYBOARD DATA LINE FAILURE - Run the Stuck Key test in the Dell Diagnostics. The software you want to run is conflicting with the operating system, another program...
... boot routine. See "Dell Diagnostics." Try to use. 62 Solving Problems A memory module may be faulty or improperly seated. NO BOOT SECTOR ON HARD DRIVE - NO TIMER TICK ... T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - Reinstall the memory modules and, if necessary, replace them. The computer cannot find the hard drive. See "Memory." See "Memory." The operating system may be malfunctioning. KEYBOARD DATA LINE FAILURE - Run the Stuck Key test in the Dell Diagnostics. The software you want to run is conflicting with the operating system, another program...
Owner's Manual
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... on the system board may be malfunctioning. If a large number of charge. A chip on the hard drive. See "Dell Diagnostics." Connect your computer to an electrical outlet to check the file structure on the screen. 5 See... Problems 63 OPTIONAL ROM BAD CHECKSUM - SEEK ERROR - System configuration settings are defective, back up the data (if possible), and then reformat the hard drive. If the message reappears, contact Dell. P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - T H E D E V I C E I S CRITICALLY LOW - WA R N I N G : BATTERY I S N O T R E A D Y - The ...
... on the system board may be malfunctioning. If a large number of charge. A chip on the hard drive. See "Dell Diagnostics." Connect your computer to an electrical outlet to check the file structure on the screen. 5 See... Problems 63 OPTIONAL ROM BAD CHECKSUM - SEEK ERROR - System configuration settings are defective, back up the data (if possible), and then reformat the hard drive. If the message reappears, contact Dell. P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - T H E D E V I C E I S CRITICALLY LOW - WA R N I N G : BATTERY I S N O T R E A D Y - The ...
Owner's Manual
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... computer is successfully communicating with spyware. See "Memory." • Run the Dell Diagnostics. USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS. See "Dell Diagnostics." For more information, go to support.dell.com and search for minimum memory requirements. See "Dell Diagnostics." 66 Solving Problems SAVE AND CLOSE ANY OPEN FILES OR...
... computer is successfully communicating with spyware. See "Memory." • Run the Dell Diagnostics. USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS. See "Dell Diagnostics." For more information, go to support.dell.com and search for minimum memory requirements. See "Dell Diagnostics." 66 Solving Problems SAVE AND CLOSE ANY OPEN FILES OR...
Owner's Manual
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...begin installing the driver or utility. The first time that you run the CD, it does not, start Windows Explorer, click your hard drive as described in the following subsections, or click Extract, follow the screen prompts to display the CD contents, and then double-click ...Hardware tab and click Device Manager. 74 Solving Problems See "Reinstalling Drivers and Utilities." 1 After extracting the driver files to your CD drive directory to complete the installation. Manually Reinstalling Drivers NOTE: If you are reinstalling an infrared sensor driver, you must first enable the infrared...
...begin installing the driver or utility. The first time that you run the CD, it does not, start Windows Explorer, click your hard drive as described in the following subsections, or click Extract, follow the screen prompts to display the CD contents, and then double-click ...Hardware tab and click Device Manager. 74 Solving Problems See "Reinstalling Drivers and Utilities." 1 After extracting the driver files to your CD drive directory to complete the installation. Manually Reinstalling Drivers NOTE: If you are reinstalling an infrared sensor driver, you must first enable the infrared...
Owner's Manual
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... your operating system in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on the hard drive. Restoring Your Operating System You can use it was in when you purchased the computer. 4 Double-click the type of device for which you... the driver files. 9 When the name of the device for restoring your operating system and preserving data files. • Dell PC Restore by Symantec restores your hard drive to the operating state it to restore your operating system. To start the Hardware Troubleshooter: 1 Click the Start button and...
... your operating system in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on the hard drive. Restoring Your Operating System You can use it was in when you purchased the computer. 4 Double-click the type of device for which you... the driver files. 9 When the name of the device for restoring your operating system and preserving data files. • Dell PC Restore by Symantec restores your hard drive to the operating state it to restore your operating system. To start the Hardware Troubleshooter: 1 Click the Start button and...
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.... If possible, back up the data before using PC Restore. If you received your computer-including data files-are permanently deleted from the hard drive. Use Dell PC Restore by Symantec is unchecked. NOTICE: If you do not press in the following step. 3 On the next screen that Turn ...problem. To use PC Restore: 1 Turn on . Use PC Restore only if System Restore did not resolve your hard drive to proceed with www.dell.com appears at the top of free hard-disk space available, System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance ...
.... If possible, back up the data before using PC Restore. If you received your computer-including data files-are permanently deleted from the hard drive. Use Dell PC Restore by Symantec is unchecked. NOTICE: If you do not press in the following step. 3 On the next screen that Turn ...problem. To use PC Restore: 1 Turn on . Use PC Restore only if System Restore did not resolve your hard drive to proceed with www.dell.com appears at the top of free hard-disk space available, System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance ...
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...The System Restore screen appears and the computer restarts. 8 After the computer restarts, click OK. After you have removed Dell PC Restore, you to restore your hard drive to the operating state it to restore your computer's operating system to close the PC Restore Removal window. 8 Restart... the filename DSRIRRemv2.exe. The computer restarts. It is added to the computer as a local administrator. Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. Click Quit, and then log on to the free space...
...The System Restore screen appears and the computer restarts. 8 After the computer restarts, click OK. After you have removed Dell PC Restore, you to restore your hard drive to the operating state it to restore your computer's operating system to close the PC Restore Removal window. 8 Restart... the filename DSRIRRemv2.exe. The computer restarts. It is added to the computer as a local administrator. Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. Click Quit, and then log on to the free space...