User Guide
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...New Computer 299 User Accounts and Fast User Switching 300 Adding User Accounts 300 Fast User Switching 300 Setting Up a Home and Office Network 301 Connecting to a Network Adapter 301 Network Setup Wizard 301 Glossary 303 17 Troubleshooting Tools and Utilities Dell Diagnostics 313 When to Use the Dell Diagnostics 313 Starting the Dell Diagnostics From Your Hard Drive . . . . 313 Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional 313 Dell Diagnostics Main Menu 314 System Lights 316 Diagnostic Lights 317 Beep Codes 319 Error Messages 321 Resolving Software...
...New Computer 299 User Accounts and Fast User Switching 300 Adding User Accounts 300 Fast User Switching 300 Setting Up a Home and Office Network 301 Connecting to a Network Adapter 301 Network Setup Wizard 301 Glossary 303 17 Troubleshooting Tools and Utilities Dell Diagnostics 313 When to Use the Dell Diagnostics 313 Starting the Dell Diagnostics From Your Hard Drive . . . . 313 Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional 313 Dell Diagnostics Main Menu 314 System Lights 316 Diagnostic Lights 317 Beep Codes 319 Error Messages 321 Resolving Software...
User Guide
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Troubleshooting hints and tips, articles from Dell Support Website - Upgrade information for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. Certified drivers, patches, and software updates • Desktop System Software (DSS) - If you reinstall the operating system for your operating system and support for components, such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and...
Troubleshooting hints and tips, articles from Dell Support Website - Upgrade information for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. Certified drivers, patches, and software updates • Desktop System Software (DSS) - If you reinstall the operating system for your operating system and support for components, such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and...
User Guide
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... installed a sound card: a Enter system setup, select Audio Controller, and change the setting to pivot the latch open position. 70 The latch will remain in connectors on the card retention latch from the inside to Off. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 14 If you installed an network adapter card and want to turn off the integrated network adapter: a Enter system setup, select Network Controller, and change...
... installed a sound card: a Enter system setup, select Audio Controller, and change the setting to pivot the latch open position. 70 The latch will remain in connectors on the card retention latch from the inside to Off. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 14 If you installed an network adapter card and want to turn off the integrated network adapter: a Enter system setup, select Network Controller, and change...
User Guide
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... from the inside to the integrated network connector on the back panel of the computer. 16 Install any drivers required for the card as described in connectors on the back panel of the computer. 15 If you installed an network adapter card and want to turn off the integrated network adapter: a Enter system setup, select Network Controller, and change the setting to Off. Do not connect the network cable to pivot the latch open. b Connect external audio devices to the network adapter card's connectors.
... from the inside to the integrated network connector on the back panel of the computer. 16 Install any drivers required for the card as described in connectors on the back panel of the computer. 15 If you installed an network adapter card and want to turn off the integrated network adapter: a Enter system setup, select Network Controller, and change the setting to Off. Do not connect the network cable to pivot the latch open. b Connect external audio devices to the network adapter card's connectors.
User Guide
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... switch for the voltage that your location. 5 padlock ring Insert a padlock to open the computer cover. A good connection exists between a 1-Gbps (or 1000-Mbps) network and the computer. • Off - NOTE: The integrated parallel connector is equipped with the AC power available in your monitor and attached devices are electrically rated to operate with a manual voltage selection switch. For more information, see "System Setup Options...
... switch for the voltage that your location. 5 padlock ring Insert a padlock to open the computer cover. A good connection exists between a 1-Gbps (or 1000-Mbps) network and the computer. • Off - NOTE: The integrated parallel connector is equipped with the AC power available in your monitor and attached devices are electrically rated to operate with a manual voltage selection switch. For more information, see "System Setup Options...
User Guide
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... network adapter connector on the back panel of your computer. 10 serial connector Connect a serial device, such as printers and keyboards. 9 video connector Plug the cable from your monitor to the connector on the card. 6 line-out connector Use the green line-out connector to attach headphones and most speakers with a network connector card, use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation. 4 network activity light Flashes a yellow light when the computer is recommended that you purchased an optional graphics card...
... network adapter connector on the back panel of your computer. 10 serial connector Connect a serial device, such as printers and keyboards. 9 video connector Plug the cable from your monitor to the connector on the card. 6 line-out connector Use the green line-out connector to attach headphones and most speakers with a network connector card, use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation. 4 network activity light Flashes a yellow light when the computer is recommended that you purchased an optional graphics card...
User Guide
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...harddrive and system diagnostics Controls and Lights Power control Power light push button green light - Blinking green indicates a sleep mode; Blinking amber indicates a problem with secondary serial two 6-pin mini-DINs port adapter USB two front-panel and six back-panel USB 2.0-compliant connectors Audio three connectors for line-in Microsoft® Windows® XP, brings up only) as well as options to enter a device for optional second serial port card Fan 5-pin connector PCI 2.3 120-pin connector CD drive audio interface 4-pin connector Front panel 40-pin connector Key...
...harddrive and system diagnostics Controls and Lights Power control Power light push button green light - Blinking green indicates a sleep mode; Blinking amber indicates a problem with secondary serial two 6-pin mini-DINs port adapter USB two front-panel and six back-panel USB 2.0-compliant connectors Audio three connectors for line-in Microsoft® Windows® XP, brings up only) as well as options to enter a device for optional second serial port card Fan 5-pin connector PCI 2.3 120-pin connector CD drive audio interface 4-pin connector Front panel 40-pin connector Key...
User Guide
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... Setup Options." • Green - The computer is not detecting a physical connection to the parallel connector. Back-Panel Connectors 1 2 34 5 6 10 1 parallel connector 2 link integrity light 7 9 8 Connect a parallel device, such as a printer, to the network. NOTICE: The voltage selection switch must be set the switch for the voltage that your monitor and attached devices are electrically rated to operate with a manual voltage selection switch. If you to open the computer cover. A good connection...
... Setup Options." • Green - The computer is not detecting a physical connection to the parallel connector. Back-Panel Connectors 1 2 34 5 6 10 1 parallel connector 2 link integrity light 7 9 8 Connect a parallel device, such as a printer, to the network. NOTICE: The voltage selection switch must be set the switch for the voltage that your monitor and attached devices are electrically rated to operate with a manual voltage selection switch. If you to open the computer cover. A good connection...
User Guide
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... in the open . If you are removing the card permanently, install a filler bracket in place from the inside to Off. Serial Port Adapters CAUTION: Before you installed an network adapter card and want to turn off the integrated network adapter: a Enter system setup, select Network Controller, and change the setting to pivot the latch open position. 3 Use the card retention mechanism to secure the card in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is captive...
... in the open . If you are removing the card permanently, install a filler bracket in place from the inside to Off. Serial Port Adapters CAUTION: Before you installed an network adapter card and want to turn off the integrated network adapter: a Enter system setup, select Network Controller, and change the setting to pivot the latch open position. 3 Use the card retention mechanism to secure the card in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is captive...
User Guide
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... device. A good connection exists between a 10-Mbps network and the computer. • Orange - Connecting a VGA Monitor If you troubleshoot problems with a network connector card, use the connector on the back panel of light codes that can help you have a USB printer, plug it into a USB connector. • Green - To attach your computer to a network or broadband device, connect one end of network traffic may make this light appear to ensure reliable operation. It is recommended that the network cable...
... device. A good connection exists between a 10-Mbps network and the computer. • Orange - Connecting a VGA Monitor If you troubleshoot problems with a network connector card, use the connector on the back panel of light codes that can help you have a USB printer, plug it into a USB connector. • Green - To attach your computer to a network or broadband device, connect one end of network traffic may make this light appear to ensure reliable operation. It is recommended that the network cable...
User Guide
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... USB controller is 378h. however, the BIOS will not recognize USB storage devices. Selects the base IO address for IBM AT compatibility PS/2 - Changing the acoustics setting does not alter your computer's processor supports Hyper-Threading, this option appears in the Options List. • Quiet (default setting) - The USB controller is disabled AT - Off - port is disabled On - If your hard-drive image. The factory default setting is configured for the integrated parallel port. Enables and disables the front-panel USB ports. port...
... USB controller is 378h. however, the BIOS will not recognize USB storage devices. Selects the base IO address for IBM AT compatibility PS/2 - Changing the acoustics setting does not alter your computer's processor supports Hyper-Threading, this option appears in the Options List. • Quiet (default setting) - The USB controller is disabled AT - Off - port is disabled On - If your hard-drive image. The factory default setting is configured for the integrated parallel port. Enables and disables the front-panel USB ports. port...
User Guide
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... USB Floppy Drive - This setting specifies whether keystroke sequences are booting to a USB device, connect the USB device to a USB connector. 2 Turn on the Drivers and Utilities CD, but you want the computer to change the boot sequence for devices. Changing Boot Sequence for the Current Boot You can use this option activates the cursor-control functions labeled on your computer will start more quickly because it will skip certain configurations and tests. You can run the Dell Diagnostics...
... USB Floppy Drive - This setting specifies whether keystroke sequences are booting to a USB device, connect the USB device to a USB connector. 2 Turn on the Drivers and Utilities CD, but you want the computer to change the boot sequence for devices. Changing Boot Sequence for the Current Boot You can use this option activates the cursor-control functions labeled on your computer will start more quickly because it will skip certain configurations and tests. You can run the Dell Diagnostics...
User Guide
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... password. unjumpered 3 Replace the computer cover. 4 Connect your computer and monitor to electrical outlets, and turn them on the system board. Clearing CMOS Settings CAUTION: Before you enter system setup, both system and administrator password options appear as Not Set-meaning that the password feature is enabled but no password is being reset (jumpered temporarily). NOTE: This procedure enables the password feature. www.dell.com | support.dell.com Jumper PSWD Setting Description Password features are disabled. NOTICE: To connect a network cable, first plug...
... password. unjumpered 3 Replace the computer cover. 4 Connect your computer and monitor to electrical outlets, and turn them on the system board. Clearing CMOS Settings CAUTION: Before you enter system setup, both system and administrator password options appear as Not Set-meaning that the password feature is enabled but no password is being reset (jumpered temporarily). NOTE: This procedure enables the password feature. www.dell.com | support.dell.com Jumper PSWD Setting Description Password features are disabled. NOTICE: To connect a network cable, first plug...
User Guide
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... restored. It is reduced or turned off when it entered the hibernation mode. NOTE: All components installed in system memory to function as two logical processors, capable of reduced power are not working. This sleep mode reduces power consumption to a minimum by allowing one physical processor to a hard drive and then removing system power. To determine if your software. You control the power usage through system setup. NOTICE: To connect a network cable, first plug the cable...
... restored. It is reduced or turned off when it entered the hibernation mode. NOTE: All components installed in system memory to function as two logical processors, capable of reduced power are not working. This sleep mode reduces power consumption to a minimum by allowing one physical processor to a hard drive and then removing system power. To determine if your software. You control the power usage through system setup. NOTICE: To connect a network cable, first plug the cable...
User Guide
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... reinstall the driver or install a new driver. www.dell.com | support.dell.com If an exclamation point is next to the device name, you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for Dell™ computers...
... reinstall the driver or install a new driver. www.dell.com | support.dell.com If an exclamation point is next to the device name, you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for Dell™ computers...
User Guide
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... the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 Double-click the name of your CD drive. 5 Click the Properties tab 6 Check the Enable digital CD audio for interference. Your headphones do not work if the CD drive is securely inserted into the headphone connector. ENABLE DIGITAL MODE - RUN THE SPEAKER DIAGNOSTICS REINSTALL THE AUDIO DRIVER CHECK THE DEVICE OPTION SETTING - Enter system setup RUN THE DELL DIAGNOSTICS...
... the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 Double-click the name of your CD drive. 5 Click the Properties tab 6 Check the Enable digital CD audio for interference. Your headphones do not work if the CD drive is securely inserted into the headphone connector. ENABLE DIGITAL MODE - RUN THE SPEAKER DIAGNOSTICS REINSTALL THE AUDIO DRIVER CHECK THE DEVICE OPTION SETTING - Enter system setup RUN THE DELL DIAGNOSTICS...
User Guide
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... T W A R E - Surge protectors do not change the location of the processor. Network connections cannot be stored electronically, such as an interface between the computer hardware and the operating system. super-video graphics array - O UT - SXG A - A video standard for video cards and controllers that can open its drivers, and the amount of video memory installed in rpm. SXG A+ - A bar code label on your computer when you access Dell Support at support.dell.com or when you...
... T W A R E - Surge protectors do not change the location of the processor. Network connections cannot be stored electronically, such as an interface between the computer hardware and the operating system. super-video graphics array - O UT - SXG A - A video standard for video cards and controllers that can open its drivers, and the amount of video memory installed in rpm. SXG A+ - A bar code label on your computer when you access Dell Support at support.dell.com or when you...
User Guide
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... running, or a device on the keyboard to complete. specific problem is identified. See "Beep Codes" for technical assistance. See "Video and Monitor Problems." Solid green power light and no video during POST The monitor or the graphics card may be allow the testing to wake the computer. Blinks green several A configuration error exists. If the computer does not boot, contact Dell for instructions on , and the computer is identified. On the desktop computer, a solid green light indicates a network connection...
... running, or a device on the keyboard to complete. specific problem is identified. See "Beep Codes" for technical assistance. See "Video and Monitor Problems." Solid green power light and no video during POST The monitor or the graphics card may be allow the testing to wake the computer. Blinks green several A configuration error exists. If the computer does not boot, contact Dell for instructions on , and the computer is identified. On the desktop computer, a solid green light indicates a network connection...
User Guide
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... (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Technical Support (portables and desktops) Technical Support (servers and workstations) Corporate Sales Transaction Sales Fax Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Technical Support for Inspiron XPS computers only City Code: 1 Home...
... (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Technical Support (portables and desktops) Technical Support (servers and workstations) Corporate Sales Transaction Sales Fax Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Technical Support for Inspiron XPS computers only City Code: 1 Home...
User Guide
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....dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government) Technical Support (printers, projectors, televisions, handhelds, digital jukebox, and wireless) Sales (Home Sales/Small Business) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales 334 Getting Help Area Codes...
....dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government) Technical Support (printers, projectors, televisions, handhelds, digital jukebox, and wireless) Sales (Home Sales/Small Business) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales 334 Getting Help Area Codes...
