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Question posted by ronalddatcher4 on June 1st, 2013

I Have A Dell Optiplex Gx60 And I Recently Just Reinstalled Windows Xp Pro On It

I have a Dell Optiplex GX60 and I recently just reinstalled Windows XP Pro on it. When I did that I can no longer use get on the internet. So I went to the device manager and there was a yellow question mark with a small exclamation mark under it. I tried to upgrade but I can't so I used my other pc to download the drivers and everything for it. I installed everything and it still didn't work I still didn't have any internet. So, I read a formula saying I have to install the drivers in a certain order. It also says that I need a dccu121. What is this, Is it available, and Where can I find it. It also states that I need the dss utility which I have. But, it is typed like this "dccu121 + dss utility" are they the same thing?

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Answer #1: Posted by DreadPirateRoberts on July 27th, 2013 6:46 AM

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You do not have to install the drivers in a certain order but you do need to install the ethernet driver to be able to get back online. You can get the driver from www.dell.com/support enter your express service tag (1x1 sticker normally on the side or back) and choose network

Related Dell OptiPlex 745 Manual Pages

Quick Reference Guide - Page 2

.... Other trademarks and trade names may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc. Intel, Pentium, and Celeron are registered trademarks of Microsoft Corporation. Microsoft and Windows are registered trademarks of Intel Corporation; Models...

Quick Reference Guide - Page 3

... Inside Your Computer 32 Mini Tower Computer 32 Desktop Computer 35 Small Form Factor Computer 38 Ultra-Small Form Factor Computer 41 Setting Up Your Computer 43 Set Up Your Keyboard and Mouse 45 Set Up Your Monitor 45 Power Connections 46 Solving Problems 46 Dell Diagnostics 46 System Lights 49 Contents 3 Side View...

Quick Reference Guide - Page 4

book.book Page 4 Wednesday, August 16, 2006 3:18 PM Diagnostic Lights 50 Beep Codes 52 Resolving Software and Hardware Incompatibilities 53 Using Microsoft Windows XP System Restore 54 Reinstalling Microsoft Windows XP 55 Using the Drivers and Utilities CD 58 Drivers for Your Computer 58 Index 59 4 Contents

Quick Reference Guide - Page 5

... and Utilities CD. Dell™ OptiPlex™ User's Guide Microsoft Windows XP Help and Support Center 1 Click Start→ Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for technicians or experienced users. NOTE: Drivers and documentation updates can use the CD to reinstall drivers (see "Using the Drivers and Utilities...

Quick Reference Guide - Page 6

...reinstall my operating system • How to use Windows XP • How to work with programs and files • How to personalize my desktop 6 Quick Reference Guide Find It Here Dell...Windows® Product Key" on your computer. NOTE: The color of your computer (see "Drivers and Utilities CD (ResourceCD)" on your Operating System CD varies according to reinstall drivers for the devices...

Quick Reference Guide - Page 7

... the appropriate support site. • Community - If you reinstall the operating system on your computer. • Use the Service Tag to identify your computer when you should also reinstall the DSS utility. Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions Dell Support Website - Contact information, service call status, support...

Quick Reference Guide - Page 9

Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "Diagnostic Lights" on booting to attach headphones and most kinds of light codes that typically remain connected, such as a wake device in the Windows Device Manager. This light indicates that you troubleshoot problems with your computer...

Quick Reference Guide - Page 14

...Windows Device Manager. Use the lights to attach a microphone. For more information about sleep modes and exiting from a power-saving mode, press the power button or use... the hard drive is configured as a wake device in a power-saving mode. • Blinking or solid amber - Use the headphone connector to indicate different operating states:...Use the microphone connector to help you troubleshoot a ...

Quick Reference Guide - Page 18

The computer is configured as a wake device in the Windows Device Manager. Use the headphone connector to attach headphones and most kinds of light codes that can help... exiting from a power-saving mode, press the power button or use the keyboard or the mouse if it is in a normal operating state. • Blinking green - Small Form Factor Computer - book.book Page 18 Wednesday, August 16,...

Quick Reference Guide - Page 22

... ventilation, do not turn on when devices such as a wake device in the Windows Device Manager. See "System Lights" on each ...saving mode. • Blinking or solid yellow - The computer is in a normal operating state. • ...use the keyboard or the mouse if it is configured as your CD player are operating. 9 vents The vents help prevent your computer from overheating. Ultra-Small...

Quick Reference Guide - Page 25

...before you connect a cable, ensure that is not authorized by Dell is not covered by its edges or by your warranty. To...apart, keep them off now. Before Working Inside Your Computer Use the following steps before you begin any of the procedures in...the cover. b In the Turn off computer window, click Turn off your computer and attached devices did not automatically turn them evenly aligned to...

Quick Reference Guide - Page 47

... Drive 1 Turn on page 47). When the boot device list appears, highlight Boot to Utility Partition and press . 3 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft® Windows® desktop. On the next start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from the numbered list. When the...

Quick Reference Guide - Page 50

...Run the BIOS Recovery utility, wait for technical assistance. Reinstall the processor and restart the computer. problem is not identified, contact Dell for computer is in the Product Information Guide. A ... can be faulty. If the computer malfunctions during POST An integrated system board device may help you begin any of the diagnostic lights may vary depending on the...

Quick Reference Guide - Page 54

...Next. Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you prefer. 5 Click Next. See the Windows Help and Support Center for information on using a... click Next. 3 Click a calendar date to which you can either repeat the steps using System Restore. Creating a Restore Point 1 Click the Start button and click Help and Support...

Quick Reference Guide - Page 55

... Restore screen appears and the computer restarts. 4 After the computer restarts, click OK. If you reinstall Windows XP with a newly installed driver, first try using Windows XP Professional. Quick Reference Guide 55 Enabling System Restore If you are using Windows XP Device Driver Rollback. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance...

Quick Reference Guide - Page 56

... the steps in the following items: • Dell Operating System CD • Dell Drivers and Utilities CD To reinstall Windows XP, perform all data files on your primary hard drive. To reinstall Windows XP, you need the following sections in the order in before you installed the new device driver (see the Windows desktop, and then shut down the computer and...

Quick Reference Guide - Page 57

...to Microsoft screen appears, click Next. 14 When the How will use this computer connect to the Internet? Windows XP installs the operating system components and configures the computer. screen appears,...If you are reinstalling Windows XP Professional and you are unsure of your computer. book.book Page 57 Wednesday, August 16, 2006 3:18 PM Windows XP Setup 1 When the Windows XP Setup screen ...

Quick Reference Guide - Page 58

...CD. 19 Reinstall the appropriate drivers with the Drivers and Utilities CD. 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: To reinstall and activate...Dell System Owner screen. Using the Drivers and Utilities CD To use the Drivers and Utilities CD while you are running the Windows operating system. NOTE: To access device drivers and user documentation, you must use...

Quick Reference Guide - Page 59

... reinstalling, 6 reinstalling Windows XP, 55 Operating System CD, 6 P power light, 14, 18 power light diagnosing problems with, 49 problems. See troubleshooting Product Information Guide, 6 Index 59 book.book Page 59 Wednesday, August 16, 2006 3:18 PM Index B beep codes, 52 C CDs operating system, 6 conflicts software and hardware incompatibilities, 53 cover removing, 24 D Dell Diagnostics...

Quick Reference Guide - Page 60

... information, 6 reinstalling Windows XP, 55 S safety instructions, 6 Service Tag, 7 software conflicts, 53 support website, 7 system board, 33, 36, 42 System Restore, 54 U User's Guide, 5 W warranty information, 6 Windows XP Hardware Troubleshooter, 53 Help and Support Center, 6 reinstalling, 6, 55 setup, 57 System Restore, 54 T troubleshooting beep codes, 52 conflicts, 53 Dell Diagnostics, 46...