Quick Reference Guide
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... click Next. 6 Use the setup information provided by your ISP: 1 Save and close any open files, and exit any open programs. 2 Click Start→Internet Explorer→Connect to the Internet. 3 In the next window, click the appropriate option: • If you want to the Internet wizard. Otherwise, follow the instructions on your desktop or if you selected Set up my connection manually in the...
... click Next. 6 Use the setup information provided by your ISP: 1 Save and close any open files, and exit any open programs. 2 Click Start→Internet Explorer→Connect to the Internet. 3 In the next window, click the appropriate option: • If you want to the Internet wizard. Otherwise, follow the instructions on your desktop or if you selected Set up my connection manually in the...
Quick Reference Guide
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... safety instructions that the display is connected and powered on. • If the power light is blinking blue, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to resume normal operation. CAUTION: Before you that the computer encountered a possible motherboard failure. Tools Power Lights The two-color power-button light located on...
... safety instructions that the display is connected and powered on. • If the power light is blinking blue, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to resume normal operation. CAUTION: Before you that the computer encountered a possible motherboard failure. Tools Power Lights The two-color power-button light located on...
Quick Reference Guide
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... module or reinstalled all modules without error. 2 If available, install good memory of the same type into your computer see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. failure. Possible on the Dell Support website at battery failure or support.dell.com). motherboard failure. 2 If the problem persists, contact Dell. 28 Troubleshooting Possible motherboard failure. 2 No memory modules 1 If you have two or more memory modules...
... module or reinstalled all modules without error. 2 If available, install good memory of the same type into your computer see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. failure. Possible on the Dell Support website at battery failure or support.dell.com). motherboard failure. 2 If the problem persists, contact Dell. 28 Troubleshooting Possible motherboard failure. 2 No memory modules 1 If you have two or more memory modules...
Quick Reference Guide
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.... Reinstall the memory modules and, if necessary, replace them. Run the hard drive tests in the system setup program. Code Description (repetitive short beeps) 6 Video BIOS Test Failure 7 CPU cache test failure Suggested Remedy Contact Dell. Enable the Pointing Device option in the Dell Diagnostics (see the documentation for more memory modules may be faulty or improperly seated. See your Service Manual at support.dell.com for the operating system or the...
.... Reinstall the memory modules and, if necessary, replace them. Run the hard drive tests in the system setup program. Code Description (repetitive short beeps) 6 Video BIOS Test Failure 7 CPU cache test failure Suggested Remedy Contact Dell. Enable the Pointing Device option in the Dell Diagnostics (see the documentation for more memory modules may be faulty or improperly seated. See your Service Manual at support.dell.com for the operating system or the...
Quick Reference Guide
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..., remove the hard drive (see "Dell Diagnostics" on page 36). The operating system is installed. The message is most likely to occur after a memory module is trying to boot to nonbootable media, such as a floppy disk or CD. K E Y B O A R D C L O C K L I N E F A I L U R E - K E Y B O A R D C O N T R O L L E R F A I L U R E - K E Y B O A R D D A T A L I N E F A I R E C T - Run the Stuck Key test in the system setup program. Troubleshooting 31 Insert bootable media. Run the Keyboard Controller test in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the...
..., remove the hard drive (see "Dell Diagnostics" on page 36). The operating system is installed. The message is most likely to occur after a memory module is trying to boot to nonbootable media, such as a floppy disk or CD. K E Y B O A R D C L O C K L I N E F A I L U R E - K E Y B O A R D C O N T R O L L E R F A I L U R E - K E Y B O A R D D A T A L I N E F A I R E C T - Run the Stuck Key test in the system setup program. Troubleshooting 31 Insert bootable media. Run the Keyboard Controller test in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the...
Quick Reference Guide
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...your Service Manual at support.dell.com). A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I L U R E - HA R D -D I S K D R I V E R E A D F A I V E P R O B L E M - Disconnect the USB device. S.M.A.R.T error, possible hard drive failure. HA R D -DISK DRIVE FAILURE - KEYBOARD FAILURE - N O T I M E R T I C K I C E AVAILABLE - N O B O O T D E V I N T E R R U P T - To start the Hardware Troubleshooter: Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup...
...your Service Manual at support.dell.com). A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I L U R E - HA R D -D I S K D R I V E R E A D F A I V E P R O B L E M - Disconnect the USB device. S.M.A.R.T error, possible hard drive failure. HA R D -DISK DRIVE FAILURE - KEYBOARD FAILURE - N O T I M E R T I C K I C E AVAILABLE - N O B O O T D E V I N T E R R U P T - To start the Hardware Troubleshooter: Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup...
Quick Reference Guide
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... remaining troubleshooting steps. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer. When to Use the Dell Diagnostics If you want to review your computer's configuration information, and ensure that the device that you experience a problem with your computer cannot display a screen image, see "Lockups and Software Problems" on Dell computers. See your hard drive or from your Service Manual at support.dell.com to test displays in Lockups and Software Problems...
... remaining troubleshooting steps. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer. When to Use the Dell Diagnostics If you want to review your computer's configuration information, and ensure that the device that you experience a problem with your computer cannot display a screen image, see "Lockups and Software Problems" on Dell computers. See your hard drive or from your Service Manual at support.dell.com to test displays in Lockups and Software Problems...
Quick Reference Guide
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... the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the numbered list. Troubleshooting 37 Select Diagnostics from the diagnostics utility partition on the screen. NOTE: If you wait too long and the operating system logo appears, continue to wait until you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell...
... the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the numbered list. Troubleshooting 37 Select Diagnostics from the diagnostics utility partition on the screen. NOTE: If you wait too long and the operating system logo appears, continue to wait until you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell...
Quick Reference Guide
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... Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on the keyboard, move the mouse, or press the power button to the system board connector (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected...
... Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on the keyboard, move the mouse, or press the power button to the system board connector (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected...
Quick Reference Guide
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... Utilities media. If you installed the new driver. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 48) to step 2. If you install drivers obtained from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to a Previous Device Driver Version Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→Device Manager. If this is your first time to use System Restore (see "Restoring...
... Utilities media. If you installed the new driver. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 48) to step 2. If you install drivers obtained from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to a Previous Device Driver Version Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→Device Manager. If this is your first time to use System Restore (see "Restoring...
Quick Reference Guide
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... files on as a local user. To access the command prompt, type administrator in before you do not want to continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. Using the Operating System Media Before you Begin If...
... files on as a local user. To access the command prompt, type administrator in before you do not want to continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. Using the Operating System Media Before you Begin If...
Quick Reference Guide
Page 52
... 2 hours to complete the installation. 52 Reinstalling Software On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with...
... 2 hours to complete the installation. 52 Reinstalling Software On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with...
Quick Reference Guide
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setup computer, 11 Internet connection, 14 quick setup, 11 software problems, 41 troubleshooting, 40-41 updates, 42 specifications AC adapter, 24 audio, 21 battery, 23 communications, 21 display, 22 environmental, 26 keyboard, 23 memory, 20 physical, 25 ports and connectors, 20 processor, 19 system information, 19 touch pad, 23 video, 21 support contacting Dell, 61 information, 54 System Restore, 48 enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding...
setup computer, 11 Internet connection, 14 quick setup, 11 software problems, 41 troubleshooting, 40-41 updates, 42 specifications AC adapter, 24 audio, 21 battery, 23 communications, 21 display, 22 environmental, 26 keyboard, 23 memory, 20 physical, 25 ports and connectors, 20 processor, 19 system information, 19 touch pad, 23 video, 21 support contacting Dell, 61 information, 54 System Restore, 48 enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding...
Service Manual
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... Lock, and Scroll Lock features. l If available, install working memory of the lights to help identify the problem. A possible processor failure has occurred. l Reseat the display cable (see Removing the Processor Module). Hardware Troubleshooter If a device is detected, but a memory failure has occurred. l If available, install working graphics card into your BIOS settings. Windows XP: 1. Click Start® Help and Support. Your computer has three keyboard status lights located above the keyboard. Diagnostic Light Codes During POST To troubleshoot a problem...
... Lock, and Scroll Lock features. l If available, install working memory of the lights to help identify the problem. A possible processor failure has occurred. l Reseat the display cable (see Removing the Processor Module). Hardware Troubleshooter If a device is detected, but a memory failure has occurred. l If available, install working graphics card into your BIOS settings. Windows XP: 1. Click Start® Help and Support. Your computer has three keyboard status lights located above the keyboard. Diagnostic Light Codes During POST To troubleshoot a problem...
Service Manual
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... search field and press to review your computer. In the Fix a Problem section, click Hardware Troubleshooter. 4. When to Use the Dell Diagnostics If you want to the diagnostic utility partition and run the Dell Diagnostics before contacting Dell for instructions. NOTE: The Drivers and Utilities media is optional and may not ship with your computer or at startup to boot to test is connected to an electrical outlet that...
... search field and press to review your computer. In the Fix a Problem section, click Hardware Troubleshooter. 4. When to Use the Dell Diagnostics If you want to the diagnostic utility partition and run the Dell Diagnostics before contacting Dell for instructions. NOTE: The Drivers and Utilities media is optional and may not ship with your computer or at startup to boot to test is connected to an electrical outlet that...
Service Manual
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...: It is selected, the following characters Do not use these characters in the computer. The Service Tag for installation instructions. The Dell Diagnostics obtains configuration information for all devices from the Custom Test or Symptom Tree option: Tab Results Function Displays the results of the problem. Allows you cannot resolve the problem, contact Dell Support. If the error message is missing an essential file. A required...
...: It is selected, the following characters Do not use these characters in the computer. The Service Tag for installation instructions. The Dell Diagnostics obtains configuration information for all devices from the Custom Test or Symptom Tree option: Tab Results Function Displays the results of the problem. Allows you cannot resolve the problem, contact Dell Support. If the error message is missing an essential file. A required...
Service Manual
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Check the cable connections Run the Hardware Troubleshooter - Adjust the Windows volume control - Check the speakers and subwoofer - Hard drive problems Run Check Disk - otherwise, contact your computer or at support.dell.com. Run the Dell Diagnostics - l Ensure that the sound is not muted by clicking any of the procedures in the lower-right corner of your computer or at support.dell.com. The optical drive must receive a steady stream...
Check the cable connections Run the Hardware Troubleshooter - Adjust the Windows volume control - Check the speakers and subwoofer - Hard drive problems Run Check Disk - otherwise, contact your computer or at support.dell.com. Run the Dell Diagnostics - l Ensure that the sound is not muted by clicking any of the procedures in the lower-right corner of your computer or at support.dell.com. The optical drive must receive a steady stream...
Service Manual
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... through the Start menu Memory Problems CAUTION: Before you are not using is successfully communicating with the operating system installed on your keyboard or moving your computer. l Ensure that the program is designed for your files immediately Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs Save and close any open files and exit any of memory supported by pressing a key on...
... through the Start menu Memory Problems CAUTION: Before you are not using is successfully communicating with the operating system installed on your keyboard or moving your computer. l Ensure that the program is designed for your files immediately Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs Save and close any open files and exit any of memory supported by pressing a key on...
Service Manual
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... Windows volume control - Adjust the Windows volume control - Click or double-click the speaker icon in the power connector on . Eliminate interference - l Ensure that the electrical outlet is automatically disabled when headphones are : l Power, keyboard, and mouse extension cables l Too many devices connected to the same power strip l Multiple power strips connected to check for your computer at support.dell.com. l Ensure that any of your screen. See the Setup and Quick Reference Guide...
... Windows volume control - Adjust the Windows volume control - Click or double-click the speaker icon in the power connector on . Eliminate interference - l Ensure that the electrical outlet is automatically disabled when headphones are : l Power, keyboard, and mouse extension cables l Too many devices connected to the same power strip l Multiple power strips connected to check for your computer at support.dell.com. l Ensure that any of your screen. See the Setup and Quick Reference Guide...
Service Manual
Page 71
...; Control Panel® Appearance and Themes. 2. Windows Vista: 1. If you want to support.dell.com. Click Start ® Control Panel® Hardware and Sound® Personalization® Display Settings. 2. Turn on your graphics card, go to change or click the Display icon. 3. Adjust the Windows display settings - Try different settings for troubleshooting purposes. Contact Dell Support. Back to the computer. 2. Adjust Resolution and Colors settings, as needed. See the Dell™ Technology Guide on the computer and the monitor and adjust the monitor brightness...
...; Control Panel® Appearance and Themes. 2. Windows Vista: 1. If you want to support.dell.com. Click Start ® Control Panel® Hardware and Sound® Personalization® Display Settings. 2. Turn on your graphics card, go to change or click the Display icon. 3. Adjust the Windows display settings - Try different settings for troubleshooting purposes. Contact Dell Support. Back to the computer. 2. Adjust Resolution and Colors settings, as needed. See the Dell™ Technology Guide on the computer and the monitor and adjust the monitor brightness...
