Owner's Manual
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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... 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 You can order ink online...
... 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 You can order ink online...
Owner's Manual
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not...
Owner's Manual
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... 3 Scanner support 4 Express Service Code 4 To: • Lift to install or change ink cartridges. • Lift to direct your printer. Getting Started 11 Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the ... lock toward you for normal operation: lift the (printer) scanner unit, press the scanner support to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your printer when you are moving your call when contacting technical support...
... 3 Scanner support 4 Express Service Code 4 To: • Lift to install or change ink cartridges. • Lift to direct your printer. Getting Started 11 Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the ... lock toward you for normal operation: lift the (printer) scanner unit, press the scanner support to the right, then lower the printer (scanner unit) until it rests on the main body of the printer. • Identify your printer when you are moving your call when contacting technical support...
Owner's Manual
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... display: a If the color cartridge you installed is new (it has never been used ), press + once, and then press Select. Dell™ ink cartridges are using , press Select. If it is new, press Select. The ink cartridge carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is on. 2 Lift the printer (scanner unit) until...
... display: a If the color cartridge you installed is new (it has never been used ), press + once, and then press Select. Dell™ ink cartridges are using , press Select. If it is new, press Select. The ink cartridge carrier moves and stops at www.dell.com/supplies. 1 Make sure the printer is on. 2 Lift the printer (scanner unit) until...
Owner's Manual
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... Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to ensure proper installation. Once the alignment page prints, your ink cartridges, a page prints with Aligning Ink Cartridges to fix blurry edges. 4 Click Print. Using the Printer Software to solve print quality problems. Using the...
... Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to ensure proper installation. Once the alignment page prints, your ink cartridges, a page prints with Aligning Ink Cartridges to fix blurry edges. 4 Click Print. Using the Printer Software to solve print quality problems. Using the...
Owner's Manual
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... arrow for each alignment group. 6 Use the arrows in the Align Cartridges dialog box to fix blurry edges. 4 Click Manual Alignment, and then click Print. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select...
... arrow for each alignment group. 6 Use the arrows in the Align Cartridges dialog box to fix blurry edges. 4 Click Manual Alignment, and then click Print. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select...
Owner's Manual
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... cartridge nozzles and contacts. Using the Printer Software 1 Load paper. Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely • White dashes appear in graphics or printed text. • Print is smudged or too dark. • Colors...the print quality, wipe the print cartridge nozzles. For help , see your print quality has improved. 6 If you are not smooth. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the ...
... cartridge nozzles and contacts. Using the Printer Software 1 Load paper. Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely • White dashes appear in graphics or printed text. • Print is smudged or too dark. • Colors...the print quality, wipe the print cartridge nozzles. For help , see your print quality has improved. 6 If you are not smooth. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the ...
Owner's Manual
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.... • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. The Dell AIO Printer A960 only works if you have both cartridges installed. b Double-click the Dell AIO Printer A960 icon, and then click Printer. For help installing the cartridges, see "Loading Paper" on page 11. • You removed the stickers and...
.... • Print a test page: a Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. The Dell AIO Printer A960 only works if you have both cartridges installed. b Double-click the Dell AIO Printer A960 icon, and then click Printer. For help installing the cartridges, see "Loading Paper" on page 11. • You removed the stickers and...
Owner's Manual
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...; Dell AIO Printer A960 → Dell All-In-One Center. www.dell.com/supplies | support.dell.com Black and White Copy Quality Is Unsatisfactory You might need to display the Advanced Copy Settings dialog box. 4 Click the Scan tab. 5 From the Color depth drop down menu, select Gray. 6 Click OK. Scanner Unit... Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the...
...; Dell AIO Printer A960 → Dell All-In-One Center. www.dell.com/supplies | support.dell.com Black and White Copy Quality Is Unsatisfactory You might need to display the Advanced Copy Settings dialog box. 4 Click the Scan tab. 5 From the Color depth drop down menu, select Gray. 6 Click OK. Scanner Unit... Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the...
Owner's Manual
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... Error Messages and Flashing Lights Use this section to clear the paper jam. to clear the message from Dell at www.dell.com/supplies. When one of paper, Load paper then press Select appears on the display. 1 Follow these messages appears, you can: • Click OK... on the left side of ink. For help installing a new cartridge, see page 64. Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on your document. 78...
... Error Messages and Flashing Lights Use this section to clear the paper jam. to clear the message from Dell at www.dell.com/supplies. When one of paper, Load paper then press Select appears on the display. 1 Follow these messages appears, you can: • Click OK... on the left side of ink. For help installing a new cartridge, see page 64. Paper Jam Message If your printer has a paper jam: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on your document. 78...
Owner's Manual
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... Jams" on . Troubleshooting 79 Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Check for paper jams. 4 Plug in your printer. 5 Press Power to turn your cartridges. Hardware Error: 0402 The printer has a paper jam in your printer. 4 Turn your printer on. 5 Uninstall and reinstall the cartridges. NOTE: If this does...
... Jams" on . Troubleshooting 79 Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Check for paper jams. 4 Plug in your printer. 5 Press Power to turn your cartridges. Hardware Error: 0402 The printer has a paper jam in your printer. 4 Turn your printer on. 5 Uninstall and reinstall the cartridges. NOTE: If this does...
Owner's Manual
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... Better or Best. The Print dialog box appears. www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Use Dell™ Premium Photo Paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting b From the Print dialog...
... Better or Best. The Print dialog box appears. www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Use Dell™ Premium Photo Paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting b From the Print dialog...
Owner's Manual
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...Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on your screen to install the software. Troubleshooting 81 For help, see "Cleaning the Ink Cartridge... Nozzles" on the screen. • Vertical, straight lines are faded or they differ from the colors on page 67. Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on ...
...Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on your screen to install the software. Troubleshooting 81 For help, see "Cleaning the Ink Cartridge... Nozzles" on the screen. • Vertical, straight lines are faded or they differ from the colors on page 67. Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on ...
Owner's Manual
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... 16 +, 16 Black, 16 Color, 16 Copy, 15 Fax, 15 Lighter/Darker, 16 Number of Copies, 15 Options, 16 Power, 15 Quality, 15 Redial/Pause, 16 Reduce/Enlarge, 16 Scan, 15 Select, 16 Speed Dial, 16 Stop/Clear, 15 C cards loading, 26 cartridges, ink aligning, 65 installing, ... removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing...
... 16 +, 16 Black, 16 Color, 16 Copy, 15 Fax, 15 Lighter/Darker, 16 Number of Copies, 15 Options, 16 Power, 15 Quality, 15 Redial/Pause, 16 Reduce/Enlarge, 16 Scan, 15 Select, 16 Speed Dial, 16 Stop/Clear, 15 C cards loading, 26 cartridges, ink aligning, 65 installing, ... removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer Solution Center accessing...
Owner's Manual
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... multiple images, 37 scanning multiple pages or images, 37 Q Quality/Copies tab, 59 R Redial/Pause button, 16 Reduce/Enlarge button, 16 removing ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 ..., 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer Solution Center, 61 Fax Setup Utility, 44 reinstalling, 81 removing, 81 uninstalling, 81 specialty media cards, 26 coated, 26 custom size...
... multiple images, 37 scanning multiple pages or images, 37 Q Quality/Copies tab, 59 R Redial/Pause button, 16 Reduce/Enlarge button, 16 removing ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 ..., 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer Solution Center, 61 Fax Setup Utility, 44 reinstalling, 81 removing, 81 uninstalling, 81 specialty media cards, 26 coated, 26 custom size...