System Manual
Page 5
... & FAQS APPENDICES Appendix 1: Setup and Activation 140 Appendix 2: Connections to TV & Equipment 141 Appendix 3: Receiver Front and Back Panels 151 Appendix 4: How to Network Your HD DVR 155 Appendix 5: About High-Definition 162 Index 168 Icon Reference 174 Troubleshooting Tips 102... Frequently Asked Questions 105 CHAPTER 9: WARRANTY AND OTHER INFO Limited 90-Day Warranty 122 DIRECTV PROTECTION PLAN 125 FCC Customer Information 126 TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS 129 5 Favorite Channels 90 Help 91 CHAPTER 7...
... & FAQS APPENDICES Appendix 1: Setup and Activation 140 Appendix 2: Connections to TV & Equipment 141 Appendix 3: Receiver Front and Back Panels 151 Appendix 4: How to Network Your HD DVR 155 Appendix 5: About High-Definition 162 Index 168 Icon Reference 174 Troubleshooting Tips 102... Frequently Asked Questions 105 CHAPTER 9: WARRANTY AND OTHER INFO Limited 90-Day Warranty 122 DIRECTV PROTECTION PLAN 125 FCC Customer Information 126 TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS 129 5 Favorite Channels 90 Help 91 CHAPTER 7...
System Manual
Page 6
...If the provided plug does not fit into the apparatus, the apparatus has been exposed to avoid injury from being walked on the rear panel of the product: This symbol indicates that dangerous voltage with one wider than the other apparatus (including amplifiers) that came with the ... sold with your safety. Keep these instructions. 2. Refer all servicing to use this apparatus during lightning storms or when unused for your DIRECTV Receiver. Protect the power cord from tip-over. 14. The wide blade or the third prong are important operating and maintenance instructions in...
...If the provided plug does not fit into the apparatus, the apparatus has been exposed to avoid injury from being walked on the rear panel of the product: This symbol indicates that dangerous voltage with one wider than the other apparatus (including amplifiers) that came with the ... sold with your safety. Keep these instructions. 2. Refer all servicing to use this apparatus during lightning storms or when unused for your DIRECTV Receiver. Protect the power cord from tip-over. 14. The wide blade or the third prong are important operating and maintenance instructions in...
System Manual
Page 7
...& CARE WARNING: Use only the power supply (power cord) that the satellite dish coaxial cable shield be located behind the small door on the front panel of your DIRECTV® Receiver between locations at least 30 seconds before continuing. • CAUTION: To reduce the risk of the TV back... panel rather than the DIRECTV® Access Card as with liquids, such as close to the point of electric shock, do not operate the DIRECTV® Receiver on a carpet or other padded surface. the vent slots on the...
...& CARE WARNING: Use only the power supply (power cord) that the satellite dish coaxial cable shield be located behind the small door on the front panel of your DIRECTV® Receiver between locations at least 30 seconds before continuing. • CAUTION: To reduce the risk of the TV back... panel rather than the DIRECTV® Access Card as with liquids, such as close to the point of electric shock, do not operate the DIRECTV® Receiver on a carpet or other padded surface. the vent slots on the...
System Manual
Page 8
Model No. * Serial No. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of acquisition. Acquisition Date Dealer/Address/Phone Access Card * Receiver ID * 8 DIRECTV® HD DVR RECEIVER USER GUIDE PRODUCT INFORMATION Keep your receipt to obtain warranty parts and service and for proof of your receiver.
Model No. * Serial No. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of acquisition. Acquisition Date Dealer/Address/Phone Access Card * Receiver ID * 8 DIRECTV® HD DVR RECEIVER USER GUIDE PRODUCT INFORMATION Keep your receipt to obtain warranty parts and service and for proof of your receiver.
System Manual
Page 93
GENIE™ HD DVR CHAPTER 7 - GENIE™ HD DVR Genie (Adv Whole-Home) HD DVR 94 Key Genie HD DVR Features 94 Key Genie Client Features 95 Share Programs Between Rooms 95 Genie as a Media Server 96 Connecting Clients 97 Special Features 98 Picture in Picture 98 Back Panel Example 99 93 CHAPTER 7 -
GENIE™ HD DVR CHAPTER 7 - GENIE™ HD DVR Genie (Adv Whole-Home) HD DVR 94 Key Genie HD DVR Features 94 Key Genie Client Features 95 Share Programs Between Rooms 95 Genie as a Media Server 96 Connecting Clients 97 Special Features 98 Picture in Picture 98 Back Panel Example 99 93 CHAPTER 7 -
System Manual
Page 99
...DVR DIRECTV Genie™ (Adv Whole-Home) (HR44, HR34 and above) Your equipment may cause electric shock, fire, bodily injury and/or property damage. NETWORK SWM ONLY - HDMI - POWER - If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer ...This image has enlarged features for sound. 6. A/V OUT - This is the recommended connector for Component Video and RCA audio. This is your DIRECTV receiver. Your Genie Client comes with your SAT-IN connection. 2. A combined 10-pin output that came with an A/V Out cable for HD...
...DVR DIRECTV Genie™ (Adv Whole-Home) (HR44, HR34 and above) Your equipment may cause electric shock, fire, bodily injury and/or property damage. NETWORK SWM ONLY - HDMI - POWER - If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer ...This image has enlarged features for sound. 6. A/V OUT - This is the recommended connector for Component Video and RCA audio. This is your DIRECTV receiver. Your Genie Client comes with your SAT-IN connection. 2. A combined 10-pin output that came with an A/V Out cable for HD...
System Manual
Page 102
...it in a row will need to be acquired. REAUTHORIZE YOUR RECEIVER If your account on the front of the DIRECTV Receiver for program guide information to front panel button or remote control, you can also help you diagnose and solve many common problems. Note that resetting your receiver...go to complete this section) can reset your receiver with the following steps: Press the red RESET button behind the access card panel door on directv.com to directv.com/reauthorize and follow the onscreen instructions. It could take as much as 48 hours to reacquire all your receiver. If the...
...it in a row will need to be acquired. REAUTHORIZE YOUR RECEIVER If your account on the front of the DIRECTV Receiver for program guide information to front panel button or remote control, you can also help you diagnose and solve many common problems. Note that resetting your receiver...go to complete this section) can reset your receiver with the following steps: Press the red RESET button behind the access card panel door on directv.com to directv.com/reauthorize and follow the onscreen instructions. It could take as much as 48 hours to reacquire all your receiver. If the...
System Manual
Page 106
...need to switch, so don't proceed too quickly. 3. If problems persist, turn the DIRECTV® Receiver back on the VCR's front panel. Your TV displays a blue, black, gray or snowy screen. Sometimes it . If... you get your picture. (If the DIRECTV remote is on by turning the TV... TV it may not support the selected HD resolution from your receiver are both powered on . DIRECTV® HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Q: Why is not available: 1. Possible...
...need to switch, so don't proceed too quickly. 3. If problems persist, turn the DIRECTV® Receiver back on the VCR's front panel. Your TV displays a blue, black, gray or snowy screen. Sometimes it . If... you get your picture. (If the DIRECTV remote is on by turning the TV... TV it may not support the selected HD resolution from your receiver are both powered on . DIRECTV® HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Q: Why is not available: 1. Possible...
System Manual
Page 107
... control and the remote sensor. If it doesn't, make sure you 're trying to operate equipment other than your DIRECTV Receiver? Possible Causes: Weak batteries are trying to operate a device other than the DIRECTV DVR that you are almost always the problem. CHAPTER 8 - They may be blocked. If you have programmed the.... Q: Why doesn't my remote work? Remote sensor on the receiver could be weak, dead or installed incorrectly. Slide the MODE switch on your receiver's front panel to change the resolution to tune immediately. Check the batteries in...
... control and the remote sensor. If it doesn't, make sure you 're trying to operate equipment other than your DIRECTV Receiver? Possible Causes: Weak batteries are trying to operate a device other than the DIRECTV DVR that you are almost always the problem. CHAPTER 8 - They may be blocked. If you have programmed the.... Q: Why doesn't my remote work? Remote sensor on the receiver could be weak, dead or installed incorrectly. Slide the MODE switch on your receiver's front panel to change the resolution to tune immediately. Check the batteries in...
System Manual
Page 108
DIRECTV® HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Make sure the device you should be with the receiver itself, or with either the remote or from the front panel. Note that the batteries are low. Possible Causes: Remote batteries have been completely dead for a month or more.... Check the outlet or power strip to reprogram your DIRECTV Remote Control. If the indicator lights on the remote ...
DIRECTV® HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Make sure the device you should be with the receiver itself, or with either the remote or from the front panel. Note that the batteries are low. Possible Causes: Remote batteries have been completely dead for a month or more.... Check the outlet or power strip to reprogram your DIRECTV Remote Control. If the indicator lights on the remote ...
System Manual
Page 109
... the remote control MODE switch is in the proper directions. If the light blinks several times slowly, replace the batteries. Otherwise replace batteries. Your DIRECTV® Receiver may not be pointed at receiver, unless it . Green light should be logged into a power strip, check the power strip and...key) or press POWER button on remote is blocking the IR sensor on the on directv.com to be solid green when the PWR button on the front panel of your programming package, you 're trying to directv.com/reauthorize and follow the onscreen instructions. On a computer, go to watch may...
... the remote control MODE switch is in the proper directions. If the light blinks several times slowly, replace the batteries. Otherwise replace batteries. Your DIRECTV® Receiver may not be pointed at receiver, unless it . Green light should be logged into a power strip, check the power strip and...key) or press POWER button on remote is blocking the IR sensor on the on directv.com to be solid green when the PWR button on the front panel of your programming package, you 're trying to directv.com/reauthorize and follow the onscreen instructions. On a computer, go to watch may...
System Manual
Page 110
... surround sound system and your surround sound system's manual for assistance. 110 Press any key on the remote to live programming. May happen if your DIRECTV® Receiver. This may be normal. The audio track does not match the lip movements on the screen, progress freezes during download. Rewind the...; HD DVR RECEIVER USER GUIDE Solution: If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on your satellite dish isn't adjusted properly. Your surround sound system may be out of sync, or may re-sync the audio. Solution: ...
... surround sound system and your surround sound system's manual for assistance. 110 Press any key on the remote to live programming. May happen if your DIRECTV® Receiver. This may be normal. The audio track does not match the lip movements on the screen, progress freezes during download. Rewind the...; HD DVR RECEIVER USER GUIDE Solution: If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on your satellite dish isn't adjusted properly. Your surround sound system may be out of sync, or may re-sync the audio. Solution: ...
System Manual
Page 111
... the selected HD resolution from your TV. Test sound on the front of the DIRECTV Receiver. Press the RESET button behind the access panel door on TV? TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS If the issue continues, reset your DIRECTV® Receiver. Solution: Verify "MUTE" button not activated. Raise or lower the volume. If...
... the selected HD resolution from your TV. Test sound on the front of the DIRECTV Receiver. Press the RESET button behind the access panel door on TV? TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS If the issue continues, reset your DIRECTV® Receiver. Solution: Verify "MUTE" button not activated. Raise or lower the volume. If...
System Manual
Page 114
.... Your receiver may have live video. Solution: Check that you have been blocked by Parental Locks. 114 Press the POWER button on the front panel of the receiver. Try another channel and see if there are not powered on the wrong video source for instructions about connecting your receiver. The...is my screen blank? You may be black, blue, grey or seem like TV is not currently broadcasting, or that DIRECTV DVR and TV are both powered on the front panel of the DIRECTV® Receiver. Press the red RESET button behind the door on . Screen could be tuned to a channel that is...
.... Your receiver may have live video. Solution: Check that you have been blocked by Parental Locks. 114 Press the POWER button on the front panel of the receiver. Try another channel and see if there are not powered on the wrong video source for instructions about connecting your receiver. The...is my screen blank? You may be black, blue, grey or seem like TV is not currently broadcasting, or that DIRECTV DVR and TV are both powered on the front panel of the DIRECTV® Receiver. Press the red RESET button behind the door on . Screen could be tuned to a channel that is...
System Manual
Page 119
... pressing the RES button on Standard Definition (SD) outputs. Solutions: Change the receiver resolution to 720p, 1080i, or 1080p, DIRECTV screens and menus ("user interface") will not appear on the front receiver panel until this message no longer appears". Follow the onscreen instructions. Turn "Native" Off. Press MENU, select "Settings", "HDTV" and...
... pressing the RES button on Standard Definition (SD) outputs. Solutions: Change the receiver resolution to 720p, 1080i, or 1080p, DIRECTV screens and menus ("user interface") will not appear on the front receiver panel until this message no longer appears". Follow the onscreen instructions. Turn "Native" Off. Press MENU, select "Settings", "HDTV" and...
System Manual
Page 139
APPENDICES Appendix 1: Setup and Activation 140 Guided Setup 140 Activate Your DIRECTV® Service 140 Appendix 2: Connections to TV & Equipment 141 Your Phone Connection 141 Your Internet Connection 141 Connections For ...Connections 147 Audio Connections 149 Connections to Other Equipment 150 Appendix 3: Receiver Front and Back Panels 151 Appendix 4: How to Network Your HD DVR 155 Professionaly Installed DIRECTV Cinema Connection Kit ........ 156 Self-Installed DIRECTV Cinema Connection Kit - Standard Formats 165 139 APPENDICES Wireless ...... 157 Wired 157 Wireless 159...
APPENDICES Appendix 1: Setup and Activation 140 Guided Setup 140 Activate Your DIRECTV® Service 140 Appendix 2: Connections to TV & Equipment 141 Your Phone Connection 141 Your Internet Connection 141 Connections For ...Connections 147 Audio Connections 149 Connections to Other Equipment 150 Appendix 3: Receiver Front and Back Panels 151 Appendix 4: How to Network Your HD DVR 155 Professionaly Installed DIRECTV Cinema Connection Kit ........ 156 Self-Installed DIRECTV Cinema Connection Kit - Standard Formats 165 139 APPENDICES Wireless ...... 157 Wired 157 Wireless 159...
System Manual
Page 151
You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die. 12 3 4 56 7 8 9 10 APPENDICES Your equipment may not look exactly like the model illustrated. 151 Front Panel Example APPENDIX 3: RECEIVER FRONT AND BACK PANELS The buttons on the front panel perform the same functions as similarly named buttons on the remote control.
You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die. 12 3 4 56 7 8 9 10 APPENDICES Your equipment may not look exactly like the model illustrated. 151 Front Panel Example APPENDIX 3: RECEIVER FRONT AND BACK PANELS The buttons on the front panel perform the same functions as similarly named buttons on the remote control.
System Manual
Page 152
... - MENU - It does not change the screen format (crop, stretch, letterbox, pillarbox). DOOR / PANEL, ACCESS CARD - USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 2. POWER - Your DIRECTV Receiver still records and receives messages when powered off . Brings up commands from the remote control. Selects ...all of HD, you can place your DIRECTV® Receiver on or off . RES (RESOLUTION) - DOOR PANEL, USB PORT - Displays the onscreen program guide. 5. DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. The RES key switches the output ...
... - MENU - It does not change the screen format (crop, stretch, letterbox, pillarbox). DOOR / PANEL, ACCESS CARD - USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 2. POWER - Your DIRECTV Receiver still records and receives messages when powered off . Brings up commands from the remote control. Selects ...all of HD, you can place your DIRECTV® Receiver on or off . RES (RESOLUTION) - DOOR PANEL, USB PORT - Displays the onscreen program guide. 5. DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. The RES key switches the output ...
System Manual
Page 153
Back Panel Examples 1 23 APPENDIX 3: RECEIVER FRONT AND BACK PANELS 5 6 7 8 9 10 11 12 13 DIRECTV HD DVR 1 4 14 9 5 6 8 10 12 13 APPENDICES GENIE™ HD DVR 4 3 11 Your equipment may not look exactly like the model illustrated. 153
Back Panel Examples 1 23 APPENDIX 3: RECEIVER FRONT AND BACK PANELS 5 6 7 8 9 10 11 12 13 DIRECTV HD DVR 1 4 14 9 5 6 8 10 12 13 APPENDICES GENIE™ HD DVR 4 3 11 Your equipment may not look exactly like the model illustrated. 153
System Manual
Page 154
...) to enable Pay Per View purchasing and Caller ID (if your satellite dish here. 3. PHONE JACK - Connect the second line from your remote control. 154 DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK...
...) to enable Pay Per View purchasing and Caller ID (if your satellite dish here. 3. PHONE JACK - Connect the second line from your remote control. 154 DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK...