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Linksys 900 Series IP Phone Administrator Guide Document Version 3.0 Corporate Headquarters Linksys 121 Theory Drive Irvine, CA 92617 USA http://www.linksys.com Tel: 949 823-1200 800 546-5797 Fax: 949 823-1100
Linksys 900 Series IP Phone Administrator Guide Document Version 3.0 Corporate Headquarters Linksys 121 Theory Drive Irvine, CA 92617 USA http://www.linksys.com Tel: 949 823-1200 800 546-5797 Fax: 949 823-1100
Administration Guide
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...free from the device. To receive an RMA number for this product conforms to use only. Linksys 900 Series IP Phone Administrator Guide Copyright ©2007 Cisco Systems, Inc. Read installation instructions before connecting to comply with the limits for a period of lightning activity. Linksys warrants ...Do not touch wires at the time of delivery and for a Class B digital device in material and workmanship at the end of Cisco Systems, Inc. One Year Limited Hardware Warranty Linksys provides a one year thereafter. Standards to which conformity is the main method to ...
...free from the device. To receive an RMA number for this product conforms to use only. Linksys 900 Series IP Phone Administrator Guide Copyright ©2007 Cisco Systems, Inc. Read installation instructions before connecting to comply with the limits for a period of lightning activity. Linksys warrants ...Do not touch wires at the time of delivery and for a Class B digital device in material and workmanship at the end of Cisco Systems, Inc. One Year Limited Hardware Warranty Linksys provides a one year thereafter. Standards to which conformity is the main method to ...
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...Documentation xiii Technical Support xiii 1 C H A P T E R Introducing Linksys 900 Series IP Phones 1-1 Overview 1-1 SPA900 Series Features 1-2 SPA901 Features 1-4 SPA92x, SPA94x, and SPA962 Features 1-4 Ensuring Voice Quality 1-4 Feature Descriptions 1-6 SIP Proxy Redundancy 1-6 Supported Codecs 1-6 Other Features 1-7 Technology Background 1-10 Session Initiation Protocol 1-10 Using 900 Series Phones with...1-14 2 C H A P T E R Getting Started 2-1 Linksys 900 Series IP Phones 2-1 Caring for Your Hardware 2-2 SPA901 2-2 Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide iii
...Documentation xiii Technical Support xiii 1 C H A P T E R Introducing Linksys 900 Series IP Phones 1-1 Overview 1-1 SPA900 Series Features 1-2 SPA901 Features 1-4 SPA92x, SPA94x, and SPA962 Features 1-4 Ensuring Voice Quality 1-4 Feature Descriptions 1-6 SIP Proxy Redundancy 1-6 Supported Codecs 1-6 Other Features 1-7 Technology Background 1-10 Session Initiation Protocol 1-10 Using 900 Series Phones with...1-14 2 C H A P T E R Getting Started 2-1 Linksys 900 Series IP Phones 2-1 Caring for Your Hardware 2-2 SPA901 2-2 Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide iii
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Contents Front Panel and Side of Phone 2-2 Back Panel 2-3 SPA92x, SPA94x, and SPA962 Hardware Features 2-3 SPA921 2-4 Front Panel 2-4 Back Panel 2-5 SPA922 2-5 SPA941 2-5 Front Panel 2-6 Back Panel 2-6 SPA942 2-7 SPA962 2-7 Front Panel 2-8 Back Panel 2-8 Establishing Connectivity 2-8 Bandwidth Requirements 2-8 Installing the SPA900 Series IP Phone 2-9 Assembling the Phone and Connecting to ...through the IVR 2-18 3 C H A P T E R Managing Linksys 900 Series IP Phones 3-1 Using the LCD Display 3-1 LCD Display Controls 3-1 Linksys 900 Series IP Phone Administrator Guide iv Document Version 3.0
Contents Front Panel and Side of Phone 2-2 Back Panel 2-3 SPA92x, SPA94x, and SPA962 Hardware Features 2-3 SPA921 2-4 Front Panel 2-4 Back Panel 2-5 SPA922 2-5 SPA941 2-5 Front Panel 2-6 Back Panel 2-6 SPA942 2-7 SPA962 2-7 Front Panel 2-8 Back Panel 2-8 Establishing Connectivity 2-8 Bandwidth Requirements 2-8 Installing the SPA900 Series IP Phone 2-9 Assembling the Phone and Connecting to ...through the IVR 2-18 3 C H A P T E R Managing Linksys 900 Series IP Phones 3-1 Using the LCD Display 3-1 LCD Display Controls 3-1 Linksys 900 Series IP Phone Administrator Guide iv Document Version 3.0
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Document Version 3.0 Using Soft Keys 3-3 Entering and Saving Settings 3-4 Localization 3-5 Changing the Display Background (SPA962) 3-7 Call Appearances and Extensions 3-8 Line Key LEDs 3-9 Using Call Features 3-10 Selecting the Audio I/O Device and Line 3-11 Making Calls 3-11 Answering and Ending Calls 3-... Substitution 3-21 Intersequence Tones 3-22 Number Barring 3-22 Interdigit Timer Master Override 3-22 Local Timer Overrides 3-22 Pause 3-22 Contents Linksys 900 Series IP Phone Administrator Guide v
Document Version 3.0 Using Soft Keys 3-3 Entering and Saving Settings 3-4 Localization 3-5 Changing the Display Background (SPA962) 3-7 Call Appearances and Extensions 3-8 Line Key LEDs 3-9 Using Call Features 3-10 Selecting the Audio I/O Device and Line 3-11 Making Calls 3-11 Answering and Ending Calls 3-... Substitution 3-21 Intersequence Tones 3-22 Number Barring 3-22 Interdigit Timer Master Override 3-22 Local Timer Overrides 3-22 Pause 3-22 Contents Linksys 900 Series IP Phone Administrator Guide v
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... Examples 3-23 Dial Plan Timers 3-23 Interdigit Long Timer 3-24 Interdigit Short Timer 3-24 Dial Plans 3-24 System Administration 3-24 Reboot and Restart 3-25 Factory Reset 3-25 Password Protection 3-25 Managing the Time/Date 3-25 Daylight Saving ... Caller ID 4-5 5.2 Block Anonymous Call 4-5 5.3 Do Not Disturb 4-5 5.4 Secure Call 4-5 5.5 Dial Assistance 4-6 5.6 Preferred Audio Device 4-6 6 Call Forward 4-6 6.1 CFWD All Number 4-6 6.2 CFWD Busy Number 4-6 6.3 CFWD No Ans Number 4-7 6.4 CFWD No Ans Delay 4-7 7 Time/Date 4-7 Linksys 900 Series IP Phone Administrator Guide vi Document Version 3.0
... Examples 3-23 Dial Plan Timers 3-23 Interdigit Long Timer 3-24 Interdigit Short Timer 3-24 Dial Plans 3-24 System Administration 3-24 Reboot and Restart 3-25 Factory Reset 3-25 Password Protection 3-25 Managing the Time/Date 3-25 Daylight Saving ... Caller ID 4-5 5.2 Block Anonymous Call 4-5 5.3 Do Not Disturb 4-5 5.4 Secure Call 4-5 5.5 Dial Assistance 4-6 5.6 Preferred Audio Device 4-6 6 Call Forward 4-6 6.1 CFWD All Number 4-6 6.2 CFWD Busy Number 4-6 6.3 CFWD No Ans Number 4-7 6.4 CFWD No Ans Delay 4-7 7 Time/Date 4-7 Linksys 900 Series IP Phone Administrator Guide vi Document Version 3.0
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... 4-14 18 Language (SPA922, 942, and 962) 4-14 SPA900 Series Phone Field Reference 4-1 Info Tab 4-2 System Information 4-2 Contents Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide vii
... 4-14 18 Language (SPA922, 942, and 962) 4-14 SPA900 Series Phone Field Reference 4-1 Info Tab 4-2 System Information 4-2 Contents Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide vii
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...the ports and features provided by specific service providers. Preface This guide describes administration and use of the Linksys SPA900 Series IP phones. Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide xi Linksys 900 Series IP Telephones The following audience: •... and administration Note This guide does not provide the configuration information required by the Linksys 900 Series IP phones described in this document. • SPA901-One line, small, affordable, no display. • SPA921-One-line business phone. • SPA922-One-line business phone ...
...the ports and features provided by specific service providers. Preface This guide describes administration and use of the Linksys SPA900 Series IP phones. Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide xi Linksys 900 Series IP Telephones The following audience: •... and administration Note This guide does not provide the configuration information required by the Linksys 900 Series IP phones described in this document. • SPA901-One line, small, affordable, no display. • SPA921-One-line business phone. • SPA922-One-line business phone ...
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... server. This chapter lists the function and usage for managing a Linksys 900 Series IP phone. Note PoE units (SPA922, SPA942, and SPA962) do not come with a literal value. Chapter Chapter 1, "Introducing Linksys 900 Series IP Phones" Chapter 2, "Getting Started" Chapter 3, "Managing Linksys ... conventions used to identify parameters that should be ordered separately if you are not using a PoE switch. Linksys 900 Series IP Phone Administrator Guide xii Document Version 3.0 This appendix defines the terms used in this document. The index at the end of this document contains an...
... server. This chapter lists the function and usage for managing a Linksys 900 Series IP phone. Note PoE units (SPA922, SPA942, and SPA962) do not come with a literal value. Chapter Chapter 1, "Introducing Linksys 900 Series IP Phones" Chapter 2, "Getting Started" Chapter 3, "Managing Linksys ... conventions used to identify parameters that should be ordered separately if you are not using a PoE switch. Linksys 900 Series IP Phone Administrator Guide xii Document Version 3.0 This appendix defines the terms used in this document. The index at the end of this document contains an...
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... Voice System products: • SPA9000 Administrator Guide • LVS CTI Integration Guide • LVS Integration with ITSP Hosted Voicemail Guide • SPA900 Series IP Phones Administrator Guide • Linksys Voice over IP Product Guide: SIP CPE for authorized Linksys Voice System... support [email protected] Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide xiii Technical support contact information for Massive Scale Deployment • SPA 2.0 Analog Telephone Adapter Administrator Guide Technical Support If you are an end user of LVS products and ...
... Voice System products: • SPA9000 Administrator Guide • LVS CTI Integration Guide • LVS Integration with ITSP Hosted Voicemail Guide • SPA900 Series IP Phones Administrator Guide • Linksys Voice over IP Product Guide: SIP CPE for authorized Linksys Voice System... support [email protected] Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide xiii Technical support contact information for Massive Scale Deployment • SPA 2.0 Analog Telephone Adapter Administrator Guide Technical Support If you are an end user of LVS products and ...
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... 3.0 Linksys 900 Series IP Phone Administrator Guide 1-1 Table 1-1 Linksys SPA900 Series IP Phones Product Name RJ-45 SPA901 One (1) SPA921 One (1) SPA922 Two (2) SPA941 One (1) SPA942 Two (2) SPA962 Two (2) Ethernet (LAN) Voice Lines One (1) One (1) One (1) Four (4) Four (4) Six (6) Additional Features/Notes Small, affordable, no display One-line business phone Power over Ethernet (PoE) support...
... 3.0 Linksys 900 Series IP Phone Administrator Guide 1-1 Table 1-1 Linksys SPA900 Series IP Phones Product Name RJ-45 SPA901 One (1) SPA921 One (1) SPA922 Two (2) SPA941 One (1) SPA942 Two (2) SPA962 Two (2) Ethernet (LAN) Voice Lines One (1) One (1) One (1) Four (4) Four (4) Six (6) Additional Features/Notes Small, affordable, no display One-line business phone Power over Ethernet (PoE) support...
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...: • Shared Line Appearance ** - SPA941 and SPA942: Four call appearances - SPA921 and SPA922: Two call appearances - Attended and Blind Linksys 900 Series IP Phone Administrator Guide 1-2 Document Version 3.0 SPA962: Six call appearances • Line Status Indicators • Call Hold • Music on Hold ** • Call Waiting • Outbound Caller ID Blocking • Call...
...: • Shared Line Appearance ** - SPA941 and SPA942: Four call appearances - SPA921 and SPA922: Two call appearances - Attended and Blind Linksys 900 Series IP Phone Administrator Guide 1-2 Document Version 3.0 SPA962: Six call appearances • Line Status Indicators • Call Hold • Music on Hold ** • Call Waiting • Outbound Caller ID Blocking • Call...
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...Call Encrypted Voice Communication Support • Built-in Call Logs • Ten-User Downloadable Ring Tones - Unconditional, No Answer, On Busy • Hot Line and Warm Line Automatic Calling • Call Logs (60 entries each): Made, Answered, and Missed Calls ...• Optionally Require Admin Password to Reset Unit to check status and change configuration Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 1-3 Redial Last Caller • Configurable Dial/Numbering Plan Support • Support Linksys Voice System Automatic Configuration ** Feature requires support...
...Call Encrypted Voice Communication Support • Built-in Call Logs • Ten-User Downloadable Ring Tones - Unconditional, No Answer, On Busy • Hot Line and Warm Line Automatic Calling • Call Logs (60 entries each): Made, Answered, and Missed Calls ...• Optionally Require Admin Password to Reset Unit to check status and change configuration Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 1-3 Redial Last Caller • Configurable Dial/Numbering Plan Support • Support Linksys Voice System Automatic Configuration ** Feature requires support...
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... • Ringer and Handset Volume Controls • Handset Input Gain Adjustment Chapter 1 Introducing Linksys 900 Series IP Phones SPA92x, SPA94x, and SPA962 Features The SPA921, SPA922, SPA941, SPA942, and SPA962 provide an LCD display and additional features that of the PSTN. and Mean Opinion Score (MOS), with Directory Name Matching • Call... 16, 24, 32, 40 kbps 8 kbps 8 kbps 6.3, 5.3 kbps Complexity Very low Low Low-medium Medium High MOS Score 4.5 4.1 (32 kbps) 4 4 3.8 Linksys 900 Series IP Phone Administrator Guide 1-4 Document Version 3.0
... • Ringer and Handset Volume Controls • Handset Input Gain Adjustment Chapter 1 Introducing Linksys 900 Series IP Phones SPA92x, SPA94x, and SPA962 Features The SPA921, SPA922, SPA941, SPA942, and SPA962 provide an LCD display and additional features that of the PSTN. and Mean Opinion Score (MOS), with Directory Name Matching • Call... 16, 24, 32, 40 kbps 8 kbps 8 kbps 6.3, 5.3 kbps Complexity Very low Low Low-medium Medium High MOS Score 4.5 4.1 (32 kbps) 4 4 3.8 Linksys 900 Series IP Phone Administrator Guide 1-4 Document Version 3.0
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... periodically during a call. • Echo-Impedance mismatch between the telephone and the IP Telephony gateway phone port can lead to a relatively small size whenever possible. The source can be kept to near -end echo canceller with comfort noise generator (CNG) so that mimics the noise...phones apply silence suppression so that exist during silence suppressed intervals so that the other end. Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 1-5 Although voice quality is usually lower with 12-16 bits per second with a lower bit rate, it can absorb, but is ...
... periodically during a call. • Echo-Impedance mismatch between the telephone and the IP Telephony gateway phone port can lead to a relatively small size whenever possible. The source can be kept to near -end echo canceller with comfort noise generator (CNG) so that mimics the noise...phones apply silence suppression so that exist during silence suppressed intervals so that the other end. Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 1-5 Although voice quality is usually lower with 12-16 bits per second with a lower bit rate, it can absorb, but is ...
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... proxy servers per covered domain into every SPA900 Series IP phone. SPA900 Series IP phones allow the network administrator to "match" a codec name with the far-end equipment. Linksys 900 Series IP Phone Administrator Guide 1-6 Document Version 3.0 In deployments where user agents are established through the use of backup SIP proxy servers so...
... proxy servers per covered domain into every SPA900 Series IP phone. SPA900 Series IP phones allow the network administrator to "match" a codec name with the far-end equipment. Linksys 900 Series IP Phone Administrator Guide 1-6 Document Version 3.0 In deployments where user agents are established through the use of backup SIP proxy servers so...
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Chapter 1 Introducing Linksys 900 Series IP Phones Feature Descriptions The administrator can be used simultaneously. Table 1-3 describes the codecs supported by Linksys SPA900 Series IP Phones Codec (Voice Compression Algorithm) G.711 (A-law and mµ-... per packet. This codec provides high voice quality. The G.729 and G.729A bit streams are always enabled. Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 1-7 SPA900 Series IP phones support the use of G.723.1 can be using G.723.1 simultaneously, or Line 1 or Line 2 can support dynamic payloads ...
Chapter 1 Introducing Linksys 900 Series IP Phones Feature Descriptions The administrator can be used simultaneously. Table 1-3 describes the codecs supported by Linksys SPA900 Series IP Phones Codec (Voice Compression Algorithm) G.711 (A-law and mµ-... per packet. This codec provides high voice quality. The G.729 and G.729A bit streams are always enabled. Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 1-7 SPA900 Series IP phones support the use of G.723.1 can be using G.723.1 simultaneously, or Line 1 or Line 2 can support dynamic payloads ...
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... the number of the digits. SPA900 Series IP phones have configurable call progress tones. Linksys 900 Series IP Phone Administrator Guide 1-8 Document Version 3.0 Feature Descriptions Chapter 1 Introducing Linksys 900 Series IP Phones Other Features Table 1-4 summarizes the features provided by service ...provider or administrator) has the option to make an outbound call secure in the sense that the audio packets in both directions are generated...
... the number of the digits. SPA900 Series IP phones have configurable call progress tones. Linksys 900 Series IP Phone Administrator Guide 1-8 Document Version 3.0 Feature Descriptions Chapter 1 Introducing Linksys 900 Series IP Phones Other Features Table 1-4 summarizes the features provided by service ...provider or administrator) has the option to make an outbound call secure in the sense that the audio packets in both directions are generated...
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... yet. • Long timeout (L)-One or more digits pressed, more digits would also lead to a configured Syslog server. Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 1-9 no static payload value is assigned per the dial plan). • Short timeout (S)-Current dialed number is accomplished by the VAD and Silence Suppression feature...
... yet. • Long timeout (L)-One or more digits pressed, more digits would also lead to a configured Syslog server. Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 1-9 no static payload value is assigned per the dial plan). • Short timeout (S)-Current dialed number is accomplished by the VAD and Silence Suppression feature...
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...), allowing interoperation with a Firewall or Router, page 1-12 Session Initiation Protocol Linksys 900 Series IP phones are not blocked: 1-10 Linksys 900 Series IP Phone Administrator Guide Document Version 3.0 Figure 1-2 SIP Requests and Responses SIP UA 2 4 SIP Proxy RTP 3 1 SIP Proxy SIP Proxy SIP UA In a SIP VoIP network, when the SIP...
...), allowing interoperation with a Firewall or Router, page 1-12 Session Initiation Protocol Linksys 900 Series IP phones are not blocked: 1-10 Linksys 900 Series IP Phone Administrator Guide Document Version 3.0 Figure 1-2 SIP Requests and Responses SIP UA 2 4 SIP Proxy RTP 3 1 SIP Proxy SIP Proxy SIP UA In a SIP VoIP network, when the SIP...