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...Audience 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 ... Understanding Basic and Advanced Views 27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34...
...Audience 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 ... Understanding Basic and Advanced Views 27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34...
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Contents Configuring a Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring ... Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48 Configuring Voice Mail 48 Customizing the Startup Screen 49 Changing the Display Background (SPA942/962/525G) 50 Configuring the Screen...
Contents Configuring a Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring ... Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48 Configuring Voice Mail 48 Customizing the Startup Screen 49 Changing the Display Background (SPA942/962/525G) 50 Configuring the Screen...
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...Configuring the Message Waiting Indicator 65 Configuring Ring Tones 66 Configuring RSS Newsfeeds on the SPA962/SPA525G Phone 70 Configuring Traffic Information Settings on the SPA9X2 Phone 71 Configuring Audio Settings 72 Enabling Wireless (SPA525G only) 73 Enabling Bluetooth (SPA525G only) 74...Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over TCP 88 SIP Proxy Redundancy 89 RFC3311 Support 89 Configuring SIP 89 Configuring SIP Parameters 90 Configuring SIP ...
...Configuring the Message Waiting Indicator 65 Configuring Ring Tones 66 Configuring RSS Newsfeeds on the SPA962/SPA525G Phone 70 Configuring Traffic Information Settings on the SPA9X2 Phone 71 Configuring Audio Settings 72 Enabling Wireless (SPA525G only) 73 Enabling Bluetooth (SPA525G only) 74...Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over TCP 88 SIP Proxy Redundancy 89 RFC3311 Support 89 Configuring SIP 89 Configuring SIP Parameters 90 Configuring SIP ...
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Contents Configuring SDP Payload Types Configuring SIP Settings for Extensions Configuring SPCP on the SPA525G Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address ...Configuring DHCP, Static IP, and PPPoE Information Setting Optional Network Parameters Configuring VLAN Settings Using the IP Phones in a VLAN Chapter 7: Provisioning Basics Provisioning Capabilities Provisioning Configuration from Phone Keypad 98 101 109 109 110 110 110 111 113 115 115 115 116 117 118 118 ...
Contents Configuring SDP Payload Types Configuring SIP Settings for Extensions Configuring SPCP on the SPA525G Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address ...Configuring DHCP, Static IP, and PPPoE Information Setting Optional Network Parameters Configuring VLAN Settings Using the IP Phones in a VLAN Chapter 7: Provisioning Basics Provisioning Capabilities Provisioning Configuration from Phone Keypad 98 101 109 109 110 110 110 111 113 115 115 115 116 117 118 118 ...
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...Notes Outbound Call Codec Selection Codes Outbound Call Codec Selection Notes Using a Dial Plan Miscellaneous Parameters DTMF Notes Localizing Your IP Phone Managing the Time and Date Configuring Daylight Savings Time Selecting a Display Language Creating a Dictionary Server Script Chapter 9: Configuring the ... Server for the SPA932 Configuring the Asterisk Server for the SPA932 Configuring the SPA932 Unit/Key Configuration Scripts Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G) SPA932 Parameter Notes Monitoring the SPA932 SPA932 Unit Monitoring Notes 153 153 158 158 ...
...Notes Outbound Call Codec Selection Codes Outbound Call Codec Selection Notes Using a Dial Plan Miscellaneous Parameters DTMF Notes Localizing Your IP Phone Managing the Time and Date Configuring Daylight Savings Time Selecting a Display Language Creating a Dictionary Server Script Chapter 9: Configuring the ... Server for the SPA932 Configuring the Asterisk Server for the SPA932 Configuring the SPA932 Unit/Key Configuration Scripts Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G) SPA932 Parameter Notes Monitoring the SPA932 SPA932 Unit Monitoring Notes 153 153 158 158 ...
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Chapter A: Creating an LED Script LED Script Examples LED Pattern Appendix B: SPA and Wireless IP Phone Field Reference Info Tab System Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings ...Parameters SDP Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198 199 199 201 ...
Chapter A: Creating an LED Script LED Script Examples LED Pattern Appendix B: SPA and Wireless IP Phone Field Reference Info Tab System Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings ...Parameters SDP Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198 199 199 201 ...
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Contents Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (SPA525G Only) Language (SPA525G only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone (SPA9X2/SPA525G) Ring Tone (WIP310) Auto Input Gain (dB) ... 231 236 236 239 240 241 243 245 246 246 247 247 248 249 252 252 253 253 254 255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
Contents Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (SPA525G Only) Language (SPA525G only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone (SPA9X2/SPA525G) Ring Tone (WIP310) Auto Input Gain (dB) ... 231 236 236 239 240 241 243 245 246 246 247 247 248 249 252 252 253 253 254 255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
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Contents User Tab Call Forward Speed Dial Supplementary Services Web Information Service Settings (SPA962/SPA525G) Traffic Service Information Settings (SPA962) Audio Volume Screen (SPA525G) Phone GUI Menu Color Settings (SPA962 only) 932 Tab (SPA962/SPA525G only) General Unit 2 SPA932 Status SPA525G-Specific Tabs Wi-Fi Bluetooth (SPA525G) Personal Address Book ... Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274 275 275 275 275 275 276 277 278 Cisco SPA and Wireless IP Phone Administration Guide 9
Contents User Tab Call Forward Speed Dial Supplementary Services Web Information Service Settings (SPA962/SPA525G) Traffic Service Information Settings (SPA962) Audio Volume Screen (SPA525G) Phone GUI Menu Color Settings (SPA962 only) 932 Tab (SPA962/SPA525G only) General Unit 2 SPA932 Status SPA525G-Specific Tabs Wi-Fi Bluetooth (SPA525G) Personal Address Book ... Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274 275 275 275 275 275 276 277 278 Cisco SPA and Wireless IP Phone Administration Guide 9
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...Phones. Cisco SPA and Wireless IP Phone Administration Guide 10 This manual is for more information on these products. See the links in the "Related Documentation" section on page 277 for Cisco partners, value added resellers (VARs) and Internet service providers. It covers the following SPA and Wireless IP phone models: • SPA922 • SPA942... • SPA962 • SPA525G • WIP310 This guide describes how to administer the Cisco SPA and Wireless IP phones through the web administration interface....
...Phones. Cisco SPA and Wireless IP Phone Administration Guide 10 This manual is for more information on these products. See the links in the "Related Documentation" section on page 277 for Cisco partners, value added resellers (VARs) and Internet service providers. It covers the following SPA and Wireless IP phone models: • SPA922 • SPA942... • SPA962 • SPA525G • WIP310 This guide describes how to administer the Cisco SPA and Wireless IP phones through the web administration interface....
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... NAT protocol (SIP or SPCP) and NAT. Cisco SPA and Wireless IP Phone Administration Guide 11 Customizing Cisco SPA Gives information about customizing and Wireless IP Phones phones, including configuring call features and phone features. Provisioning Basics Describes how to administering your Cisco SPA IP or Wireless-G phones, including upgrading firmware and accessing the web administration interface. Chapter...
... NAT protocol (SIP or SPCP) and NAT. Cisco SPA and Wireless IP Phone Administration Guide 11 Customizing Cisco SPA Gives information about customizing and Wireless IP Phones phones, including configuring call features and phone features. Provisioning Basics Describes how to administering your Cisco SPA IP or Wireless-G phones, including upgrading firmware and accessing the web administration interface. Chapter...
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...; Search multiple PDF files at once (for example, all PDFs in a specific folder or disk drive). • Perform advanced searches. Cisco SPA and Wireless IP Phone Administration Guide 12 Finding Text in a PDF Follow this procedure to Go From Here Provides URLs for example, all PDFs in a specific ...folder or disk drive) • Perform advanced searches Finding Information in PDF Files The IP phone documents are published as PDF files. The PDF Find/Search tool within Adobe® Reader® lets you find information quickly and easily online...
...; Search multiple PDF files at once (for example, all PDFs in a specific folder or disk drive). • Perform advanced searches. Cisco SPA and Wireless IP Phone Administration Guide 12 Finding Text in a PDF Follow this procedure to Go From Here Provides URLs for example, all PDFs in a specific ...folder or disk drive) • Perform advanced searches Finding Information in PDF Files The IP phone documents are published as PDF files. The PDF Find/Search tool within Adobe® Reader® lets you find information quickly and easily online...
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... Adobe Reader. STEP 3 In the Search window, complete the following steps: a. Choose All PDF Documents in the Find text box on the toolbar. Cisco SPA and Wireless IP Phone Administration Guide 13 STEP 2 Choose Edit > Search, or click the arrow next to refine your search by choosing special options such as Whole...
... Adobe Reader. STEP 3 In the Search window, complete the following steps: a. Choose All PDF Documents in the Find text box on the toolbar. Cisco SPA and Wireless IP Phone Administration Guide 13 STEP 2 Choose Edit > Search, or click the arrow next to refine your search by choosing special options such as Whole...
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Cisco SPA and Wireless IP Phone Administration Guide 14 For more information about the Find and Search functions, see the Adobe Acrobat online help. If you want to open the file where the search terms appear. d. Click Search. STEP 4 When the Results appear, click + to open a folder, and then click any link to specify additional search criteria, click Use Advanced Search Options, and choose the options you want. Preface c.
Cisco SPA and Wireless IP Phone Administration Guide 14 For more information about the Find and Search functions, see the Adobe Acrobat online help. If you want to open the file where the search terms appear. d. Click Search. STEP 4 When the Results appear, click + to open a folder, and then click any link to specify additional search criteria, click Use Advanced Search Options, and choose the options you want. Preface c.
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...voice communication over an IP network. Calls can be made or received with a handset, a headset, or a speaker. Cisco SPA and Wireless IP Phone Administration Guide 15 It includes the following sections: • Overview, page 15 • Network Configurations, page 17 ...Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail...
...voice communication over an IP network. Calls can be made or received with a handset, a headset, or a speaker. Cisco SPA and Wireless IP Phone Administration Guide 15 It includes the following sections: • Overview, page 15 • Network Configurations, page 17 ...Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail...
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... available for background picture). For more information on phone features, see the data sheets for each product. 16 Cisco SPA and Wireless IP Phone Administration Guide Phone model features are summarized in the following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six...
... available for background picture). For more information on phone features, see the data sheets for each product. 16 Cisco SPA and Wireless IP Phone Administration Guide Phone model features are summarized in the following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six...
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... the type of equipment used as part of a Cisco SPA9000 Voice System phone network, a SIP network, or as part of the Cisco Unified Communications 500 Series for small businesses. The SPA525G can attach two attendant consoles to an IP phone, for dialing, call transfer, call pick up and...buttons for 64 LEDs/buttons. Multi-colored LEDs monitor the status of a Cisco SPA9000 Voice System phone network, or with any Internet Telephony Service Provider (ITSP) that is designed especially for Small Business. Cisco SPA9000 Voice System The SPA9000 Voice System is an affordable and feature-rich ...
... the type of equipment used as part of a Cisco SPA9000 Voice System phone network, a SIP network, or as part of the Cisco Unified Communications 500 Series for small businesses. The SPA525G can attach two attendant consoles to an IP phone, for dialing, call transfer, call pick up and...buttons for 64 LEDs/buttons. Multi-colored LEDs monitor the status of a Cisco SPA9000 Voice System phone network, or with any Internet Telephony Service Provider (ITSP) that is designed especially for Small Business. Cisco SPA9000 Voice System The SPA9000 Voice System is an affordable and feature-rich ...
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...minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide With the optional SPA400, the SPA9000 Voice System can subscribe to ITSP services to a local... area network. For more SPA900 series IP phones. When you use Cisco SPA IP and Wireless-G IP phones with the Cisco SPA9000 Voice System, the following additional phone features are connected through a switch to take advantage of low calling rates.
...minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide With the optional SPA400, the SPA9000 Voice System can subscribe to ITSP services to a local... area network. For more SPA900 series IP phones. When you use Cisco SPA IP and Wireless-G IP phones with the Cisco SPA9000 Voice System, the following additional phone features are connected through a switch to take advantage of low calling rates.
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... Mail SPA400 for PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that...
... Mail SPA400 for PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that...
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... Here," for more information. 1. Configuration of those systems is powered on page 138. 20 Cisco SPA and Wireless IP Phone Administration Guide See the "Upgrading, Resyncing, and Rebooting Phones" section on . Configure the wireless network (required for SPA525G and WIP310). 3. 2 Getting ...Started Prerequisites Other SIP IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are compatible with other IP PBX call control systems, such as a SPA9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. See Upgrading Firmware,...
... Here," for more information. 1. Configuration of those systems is powered on page 138. 20 Cisco SPA and Wireless IP Phone Administration Guide See the "Upgrading, Resyncing, and Rebooting Phones" section on . Configure the wireless network (required for SPA525G and WIP310). 3. 2 Getting ...Started Prerequisites Other SIP IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are compatible with other IP PBX call control systems, such as a SPA9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. See Upgrading Firmware,...
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.... SPA525G STEP 1 Press the Setup button. STEP 2 Scroll to Product Info and then press Select. Cisco SPA and Wireless IP Phone Administration Guide 21 Your computer must be on Cisco.com to upgrade your firmware. See the Cisco WIP310 User Guide for more information. The current firmware is displayed under Software Version. STEP 2 Scroll... and use the web interface to your PC desktop and run the upgrade from the product page on the same network as the SPA IP phone. STEP 3 Select Product Information.
.... SPA525G STEP 1 Press the Setup button. STEP 2 Scroll to Product Info and then press Select. Cisco SPA and Wireless IP Phone Administration Guide 21 Your computer must be on Cisco.com to upgrade your firmware. See the Cisco WIP310 User Guide for more information. The current firmware is displayed under Software Version. STEP 2 Scroll... and use the web interface to your PC desktop and run the upgrade from the product page on the same network as the SPA IP phone. STEP 3 Select Product Information.