Administration Guide
Page 3
... 10 Audience 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 Determining the Current Firmware Version 21...
... 10 Audience 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 Determining the Current Firmware Version 21...
Administration Guide
Page 4
Contents Configuring a Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park ... Unused Line Keys to Access Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48 Configuring Voice Mail 48 Customizing the Startup Screen 49 Changing...
Contents Configuring a Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park ... Unused Line Keys to Access Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48 Configuring Voice Mail 48 Customizing the Startup Screen 49 Changing...
Administration Guide
Page 5
... (SPA525G) 82 Configuring Music On Hold 83 Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over TCP 88 SIP Proxy Redundancy 89 RFC3311 Support 89 Configuring SIP 89 Configuring SIP Parameters 90 Configuring SIP Timer Values 93...
... (SPA525G) 82 Configuring Music On Hold 83 Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over TCP 88 SIP Proxy Redundancy 89 RFC3311 Support 89 Configuring SIP 89 Configuring SIP Parameters 90 Configuring SIP Timer Values 93...
Administration Guide
Page 6
... Types Configuring SIP Settings for Extensions Configuring SPCP on the SPA525G Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address Configuring NAT Mapping with STUN Determining Whether the Router Uses Symmetric or Asymmetric NAT Chapter...
... Types Configuring SIP Settings for Extensions Configuring SPCP on the SPA525G Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address Configuring NAT Mapping with STUN Determining Whether the Router Uses Symmetric or Asymmetric NAT Chapter...
Administration Guide
Page 8
...Announcement Notes Outbound Call Codec Selection Codes Outbound Call Codec Selection Notes Using a Dial Plan Miscellaneous Parameters DTMF Notes Localizing Your IP Phone Managing the Time and Date Configuring Daylight Savings Time Selecting a Display Language Creating a Dictionary Server Script Chapter 9: Configuring... Server for the SPA932 Configuring the Asterisk Server for the SPA932 Configuring the SPA932 Unit/Key Configuration Scripts Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G) SPA932 Parameter Notes Monitoring the SPA932 SPA932 Unit Monitoring Notes 153 153 158 158 ...
...Announcement Notes Outbound Call Codec Selection Codes Outbound Call Codec Selection Notes Using a Dial Plan Miscellaneous Parameters DTMF Notes Localizing Your IP Phone Managing the Time and Date Configuring Daylight Savings Time Selecting a Display Language Creating a Dictionary Server Script Chapter 9: Configuring... Server for the SPA932 Configuring the Asterisk Server for the SPA932 Configuring the SPA932 Unit/Key Configuration Scripts Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G) SPA932 Parameter Notes Monitoring the SPA932 SPA932 Unit Monitoring Notes 153 153 158 158 ...
Administration Guide
Page 9
... Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi-Fi Settings (SPA525G only) Bluetooth Settings (SPA525G only) SIP Tab SIP Parameters... SDP Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198 199 199...
... Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi-Fi Settings (SPA525G only) Bluetooth Settings (SPA525G only) SIP Tab SIP Parameters... SDP Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198 199 199...
Administration Guide
Page 10
... 231 236 236 239 240 241 243 245 246 246 247 247 248 249 252 252 253 253 254 255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
... 231 236 236 239 240 241 243 245 246 246 247 247 248 249 252 252 253 253 254 255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
Administration Guide
Page 11
... Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274 275 275 275 275 275 276 277 278 Cisco SPA and Wireless IP Phone Administration Guide 9
... Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274 275 275 275 275 275 276 277 278 Cisco SPA and Wireless IP Phone Administration Guide 9
Administration Guide
Page 12
... components. About This Document Preface Audience This document provides information needed to configure and administer your Cisco SPA and Wireless IP phones. This manual is for more information on page 277 for Cisco partners, value added resellers (VARs) and Internet service providers. See the links in the "Related Documentation" section on these products...
... components. About This Document Preface Audience This document provides information needed to configure and administer your Cisco SPA and Wireless IP phones. This manual is for more information on page 277 for Cisco partners, value added resellers (VARs) and Internet service providers. See the links in the "Related Documentation" section on these products...
Administration Guide
Page 13
... 7 Chapter 8 Chapter 9 Appendix A Appendix B Title Description This chapter. Provisioning Basics Describes how to administering your Cisco SPA IP or Wireless-G phones, including upgrading firmware and accessing the web administration interface. Creating an LED Script Describes creating LED scripts. Customizing... Cisco SPA Gives information about customizing and Wireless IP Phones phones, including configuring call features and phone features. Configuring SIP, SPCP, Covers ...
... 7 Chapter 8 Chapter 9 Appendix A Appendix B Title Description This chapter. Provisioning Basics Describes how to administering your Cisco SPA IP or Wireless-G phones, including upgrading firmware and accessing the web administration interface. Creating an LED Script Describes creating LED scripts. Customizing... Cisco SPA Gives information about customizing and Wireless IP Phones phones, including configuring call features and phone features. Configuring SIP, SPCP, Covers ...
Administration Guide
Page 14
Cisco SPA and Wireless IP Phone Administration Guide 12 The PDF Find/Search tool within Adobe® Reader® lets you find information quickly and easily... Follow this procedure to Go From Here Provides URLs for example, all PDFs in a PDF file. Finding Text in PDF Files The IP phone documents are published as PDF files. Preface Chapter Appendix C Title Description Where to find information quickly and easily online. Read Me... an individual PDF file. • Search multiple PDF files at once (for related product documentation and resources available on Cisco.com.
Cisco SPA and Wireless IP Phone Administration Guide 12 The PDF Find/Search tool within Adobe® Reader® lets you find information quickly and easily... Follow this procedure to Go From Here Provides URLs for example, all PDFs in a PDF file. Finding Text in PDF Files The IP phone documents are published as PDF files. Preface Chapter Appendix C Title Description Where to find information quickly and easily online. Read Me... an individual PDF file. • Search multiple PDF files at once (for related product documentation and resources available on Cisco.com.
Administration Guide
Page 15
... search term. STEP 2 Choose Edit > Search, or click the arrow next to be open. Enter the text that are stored on the toolbar. Cisco SPA and Wireless IP Phone Administration Guide 13 STEP 3 Press Enter. The PDF files do not need to the Find box and then choose Open Full Acrobat Search...
... search term. STEP 2 Choose Edit > Search, or click the arrow next to be open. Enter the text that are stored on the toolbar. Cisco SPA and Wireless IP Phone Administration Guide 13 STEP 3 Press Enter. The PDF files do not need to the Find box and then choose Open Full Acrobat Search...
Administration Guide
Page 16
Click Search. STEP 4 When the Results appear, click + to open the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help. Preface c. If you want to open a folder, and then click any link to specify additional search criteria, click Use Advanced Search Options, and choose the options you want. d. Cisco SPA and Wireless IP Phone Administration Guide 14
Click Search. STEP 4 When the Results appear, click + to open the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help. Preface c. If you want to open a folder, and then click any link to specify additional search criteria, click Use Advanced Search Options, and choose the options you want. d. Cisco SPA and Wireless IP Phone Administration Guide 14
Administration Guide
Page 17
... over Internet Protocol) phones that provide voice communication over an IP network. Cisco SPA and Wireless IP Phone Administration Guide 15 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Calls can be made or received with a handset,...; Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail...
... over Internet Protocol) phones that provide voice communication over an IP network. Cisco SPA and Wireless IP Phone Administration Guide 15 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Calls can be made or received with a handset,...; Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail...
Administration Guide
Page 18
...screen saver and customizable logo/background picture (320 x 240 pixels available for each product. 16 Cisco SPA and Wireless IP Phone Administration Guide 2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table: Phone Model SPA525G SPA922 SPA 942 SPA962 WIP310 Voice Lines...background picture). Phone model features are summarized in the following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six-line VoIP phone with high-resolution color ...
...screen saver and customizable logo/background picture (320 x 240 pixels available for each product. 16 Cisco SPA and Wireless IP Phone Administration Guide 2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table: Phone Model SPA525G SPA922 SPA 942 SPA962 WIP310 Voice Lines...background picture). Phone model features are summarized in the following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six-line VoIP phone with high-resolution color ...
Administration Guide
Page 19
... as part of the Cisco Unified Communications 500 Series for small businesses. Cisco SPA9000 Voice System The SPA9000 Voice System is an affordable and feature-rich voice over IP (VoIP) telephone system that is designed especially for Small Business. Cisco SPA and Wireless IP Phone Administration Guide 17 ...The SPA525G can use the Cisco SPA9X2 and Wireless-G IP Phones as part of a Cisco SPA9000 Voice System phone network,...
... as part of the Cisco Unified Communications 500 Series for small businesses. Cisco SPA9000 Voice System The SPA9000 Voice System is an affordable and feature-rich voice over IP (VoIP) telephone system that is designed especially for Small Business. Cisco SPA and Wireless IP Phone Administration Guide 17 ...The SPA525G can use the Cisco SPA9X2 and Wireless-G IP Phones as part of a Cisco SPA9000 Voice System phone network,...
Administration Guide
Page 20
... SPA400, the SPA9000 Voice System can subscribe to ITSP services to a local area network. When you use Cisco SPA IP and Wireless-G IP phones with the Cisco SPA9000 Voice System, the following additional phone features are connected through a switch to take advantage of low calling.... 2 Getting Started Network Configurations At minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide The SPA400 also provides local voice mail service.
... SPA400, the SPA9000 Voice System can subscribe to ITSP services to a local area network. When you use Cisco SPA IP and Wireless-G IP phones with the Cisco SPA9000 Voice System, the following additional phone features are connected through a switch to take advantage of low calling.... 2 Getting Started Network Configurations At minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide The SPA400 also provides local voice mail service.
Administration Guide
Page 21
... for PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that provides voice...
... for PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that provides voice...
Administration Guide
Page 22
... This document assumes that you have performed the following prerequisites before using the SPA and Wireless IP phones with other IP PBX call control systems, such as a SPA9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. Set up your phones. See the "Upgrading, Resyncing, and Rebooting Phones" section on . Install...
... This document assumes that you have performed the following prerequisites before using the SPA and Wireless IP phones with other IP PBX call control systems, such as a SPA9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. Set up your phones. See the "Upgrading, Resyncing, and Rebooting Phones" section on . Install...
Administration Guide
Page 23
... Status and press Select. SPA525G STEP 1 Press the Setup button. Your computer must be on Cisco.com to upgrade your PC by a web browser. See the Cisco WIP310 User Guide for more information. Cisco SPA and Wireless IP Phone Administration Guide 21 The current firmware is displayed under Software Version. STEP 3 Select Product Information...
... Status and press Select. SPA525G STEP 1 Press the Setup button. Your computer must be on Cisco.com to upgrade your PC by a web browser. See the Cisco WIP310 User Guide for more information. Cisco SPA and Wireless IP Phone Administration Guide 21 The current firmware is displayed under Software Version. STEP 3 Select Product Information...