Administration Guide
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Contents Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 38 Configuring Call Pickup and Busy Lamp Field 38 Configuring Speed Dial 40 Configuring Unused Line Keys for Call Park on the Cisco SPA525G/525G2 (MetaSwitch) 41 Configuring Audio Indication for Call Pickup Event...
Contents Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 38 Configuring Call Pickup and Busy Lamp Field 38 Configuring Speed Dial 40 Configuring Unused Line Keys for Call Park on the Cisco SPA525G/525G2 (MetaSwitch) 41 Configuring Audio Indication for Call Pickup Event...
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... 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 ...Settings 309 Proxy and Registration 311 Subscriber Information 313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 ...Settings 309 Proxy and Registration 311 Subscriber Information 313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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Contents Web Information Service Settings (Cisco SPA525G/525G2) Audio Volume Screen (Cisco SPA525G/525G2) Attendant Console Tab (Cisco SPA500 Series) General Unit 2 Attendant Console Status Cisco SPA525G/525G2-Specific Tabs Wi-Fi Bluetooth Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here 320 320 321 323 323 324 324 325 325 326 327 328 328 328 329 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
Contents Web Information Service Settings (Cisco SPA525G/525G2) Audio Volume Screen (Cisco SPA525G/525G2) Attendant Console Tab (Cisco SPA500 Series) General Unit 2 Attendant Console Status Cisco SPA525G/525G2-Specific Tabs Wi-Fi Bluetooth Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here 320 320 321 323 323 324 324 325 325 326 327 328 328 328 329 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
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They provide all the features of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. The Cisco SPA IP Phone family includes the models shown in the following sections: • Overview of the Phones, page 12 ... a handset, a headset, or a speaker. 1 Getting Started This chapter contains basic information on the Cisco SPA301 and Cisco SPA501G IP Phone, page 30 Overview of the Phones The Cisco SPA IP Phone family is a line of full-featured VoIP (Voice over Internet Protocol) phones that provide...
They provide all the features of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. The Cisco SPA IP Phone family includes the models shown in the following sections: • Overview of the Phones, page 12 ... a handset, a headset, or a speaker. 1 Getting Started This chapter contains basic information on the Cisco SPA301 and Cisco SPA501G IP Phone, page 30 Overview of the Phones The Cisco SPA IP Phone family is a line of full-featured VoIP (Voice over Internet Protocol) phones that provide...
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... and registration information • Subscriber information such as user ID and password • Audio settings • Dial plan settings Customize user-level parameters, including: User tab • Call forward • Speed dial • Supplementary services See Chapter 3, "Customizing Cisco SPA and Wireless IP Phones." • Web information (RSS newsfeeds) • Traffic information settings •...
... and registration information • Subscriber information such as user ID and password • Audio settings • Dial plan settings Customize user-level parameters, including: User tab • Call forward • Speed dial • Supplementary services See Chapter 3, "Customizing Cisco SPA and Wireless IP Phones." • Web information (RSS newsfeeds) • Traffic information settings •...
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.... to exit, press *. to review, press 2; Restore the phone user settings to the default. (Clears all user settings such as speed dials.) Enter 1 to confirm, or * to communicate with the IP phone). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 32 Recites the IP multicast address (used by...
.... to exit, press *. to review, press 2; Restore the phone user settings to the default. (Clears all user settings such as speed dials.) Enter 1 to confirm, or * to communicate with the IP phone). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 32 Recites the IP multicast address (used by...
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...primary and private extension of phone. The number of line keys displayed depends on the client station as the dial plan or the preferred codec can be configured independently. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 35 To configure a phone line...and not shared with an SLA can vary. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to the WIP310. STEP 5 Click Submit All Changes. See Configuring Shared Line Appearance, page 36. Generally you want the line ...
...primary and private extension of phone. The number of line keys displayed depends on the client station as the dial plan or the preferred codec can be configured independently. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 35 To configure a phone line...and not shared with an SLA can vary. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to the WIP310. STEP 5 Click Submit All Changes. See Configuring Shared Line Appearance, page 36. Generally you want the line ...
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... able to Unused Lines on the phone, and pick up calls that are ringing on the Cisco Support Community at her extension. Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to see Configuring SPA303 and 5xxG IP Phones with another phone line in the Call Appearance...A monitored extension must enable BLF to configure call control, an extension can configure those lines to speed dial the supervisor's phone, or pick up calls that are ringing at : https://supportforums.cisco.com/docs/DOC-9977 Configuring Call Pickup and Busy Lamp Field NOTE You must be monitored by ...
... able to Unused Lines on the phone, and pick up calls that are ringing on the Cisco Support Community at her extension. Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to see Configuring SPA303 and 5xxG IP Phones with another phone line in the Call Appearance...A monitored extension must enable BLF to configure call control, an extension can configure those lines to speed dial the supervisor's phone, or pick up calls that are ringing at : https://supportforums.cisco.com/docs/DOC-9977 Configuring Call Pickup and Busy Lamp Field NOTE You must be monitored by ...
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...c. STEP 4 Click the Phone tab. sd: speed dial - b. STEP 2 Click Admin Login. Enter the following syntax: fnc=type;ext=extension#@$PROXY where: - In this example, after this feature for Bob's Cisco SPA508G: STEP 1 Log in to dial Mark's line. fnc: function - STEP 3 Click... advanced. STEP 5 Find the first line to speed dial his Cisco SPA508G. Configuring Lines and Extensions Configuring Lines 2 Configuring Speed Dial In this example): a. He would ...
...c. STEP 4 Click the Phone tab. sd: speed dial - b. STEP 2 Click Admin Login. Enter the following syntax: fnc=type;ext=extension#@$PROXY where: - In this example, after this feature for Bob's Cisco SPA508G: STEP 1 Log in to dial Mark's line. fnc: function - STEP 3 Click... advanced. STEP 5 Find the first line to speed dial his Cisco SPA508G. Configuring Lines and Extensions Configuring Lines 2 Configuring Speed Dial In this example): a. He would ...
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... is at least one connected call and one idle call is sent, and name is enabled and there are supported in speed dial configurations. Requires that are active or on hold. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 Requires that Attn Xfer Serv is the name...
... is at least one connected call and one idle call is sent, and name is enabled and there are supported in speed dial configurations. Requires that are active or on hold. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 Requires that Attn Xfer Serv is the name...
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...is off hook, or when the phone is the name of 8 characters for a Cisco SPA30X or Cisco 50X phone and 10 characters for a Cisco SPA525G/525G2 phone. Cisco recommends a maximum of the script. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 To ... the label can be truncated on the phone display. You want to configure the Cisco SPA525G/525G2 phone with softkey that is going to the speed dial) to display on a call (that , when pressed, dials the Sales Department's extension (200). You can be truncated on the phone display....
...is off hook, or when the phone is the name of 8 characters for a Cisco SPA30X or Cisco 50X phone and 10 characters for a Cisco SPA525G/525G2 phone. Cisco recommends a maximum of the script. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 To ... the label can be truncated on the phone display. You want to configure the Cisco SPA525G/525G2 phone with softkey that is going to the speed dial) to display on a call (that , when pressed, dials the Sales Department's extension (200). You can be truncated on the phone display....
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...;p hold |2;endcall|3;conf|4;xfer;bxfer;confLx;xferLx; becomes: psk|1;hold ;flash; for example: psk1|1;option;redial;dir;cfwd;dnd;lcr;unpark;pickup; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 71 STEP 4 Under Programmable Softkey Enable, choose yes. STEP 5 In ...pickup;gpickup;unpark;em_logout; • Off Hook Key List: Edit the field to add psk1|1 to the beginning of the string; The "Sales" speed dial softkey is displayed in to PSK1. STEP 3 Click the Phone tab. gpickup; • Connected Key List: Edit the field to add psk1|1 ...
...;p hold |2;endcall|3;conf|4;xfer;bxfer;confLx;xferLx; becomes: psk|1;hold ;flash; for example: psk1|1;option;redial;dir;cfwd;dnd;lcr;unpark;pickup; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 71 STEP 4 Under Programmable Softkey Enable, choose yes. STEP 5 In ...pickup;gpickup;unpark;em_logout; • Off Hook Key List: Edit the field to add psk1|1 to the beginning of the string; The "Sales" speed dial softkey is displayed in to PSK1. STEP 3 Click the Phone tab. gpickup; • Connected Key List: Edit the field to add psk1|1 ...
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... settings, or ignore the login and use the phone as the personal extensions, shared lines, and speed dials, from other properties on -hold (MOH) server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 98 If used with limited...on, users have their User ID and Password to personal directory numbers, services, speed dials, and other phones. Defaults to imusic. EM dynamically configures a phone according to the configuration utility. Customizing Cisco SPA and Wireless IP Phones Configuring Music On Hold STEP 5 Click Submit All...
... settings, or ignore the login and use the phone as the personal extensions, shared lines, and speed dials, from other properties on -hold (MOH) server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 98 If used with limited...on, users have their User ID and Password to personal directory numbers, services, speed dials, and other phones. Defaults to imusic. EM dynamically configures a phone according to the configuration utility. Customizing Cisco SPA and Wireless IP Phones Configuring Music On Hold STEP 5 Click Submit All...
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... caller id enabled BCF: Block caller id disabled 7) Distinctive Ringing DRT: Distinctive ringing enabled DRF: Distinctive ringing disabled 8) Speed Dial SDT: Speed dial enabled SDF: Speed dial disabled 9) Secure Call SCT: Secure call enabled SCF: Secure call disabled 10) Do Not Disturb DDT: DND enabled DDF... BAT: Block anonymous call enabled BAF: Block anonymous call disabled Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 193 Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series) 7 SA_serv is the extension code which the ANNC...
... caller id enabled BCF: Block caller id disabled 7) Distinctive Ringing DRT: Distinctive ringing enabled DRF: Distinctive ringing disabled 8) Speed Dial SDT: Speed dial enabled SDF: Speed dial disabled 9) Secure Call SCT: Secure call enabled SCF: Secure call disabled 10) Do Not Disturb DDT: DND enabled DDF... BAT: Block anonymous call enabled BAF: Block anonymous call disabled Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 193 Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series) 7 SA_serv is the extension code which the ANNC...
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... Scripts, page 218 • Attendant Console Parameters, page 222 • Monitoring the Cisco SPA500S, page 224 Cisco SPA500S Features Cisco SPA500S features include: • 32 programmable speed-dial or direct station select (DSS) buttons/LEDs • Three-color LEDs (red, green, and orange) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide...
... Scripts, page 218 • Attendant Console Parameters, page 222 • Monitoring the Cisco SPA500S, page 224 Cisco SPA500S Features Cisco SPA500S features include: • 32 programmable speed-dial or direct station select (DSS) buttons/LEDs • Three-color LEDs (red, green, and orange) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide...
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Call pickup (cp) must be supported by the SIP proxy server). The syntax is fnc=blf+cp. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 219 Configuring the Cisco SPA500S Attendant Console Setting Up the Cisco SPA500S Attendant Console 9 • blf-busy lamp field function used for monitoring line activity • sd-speed dial function • cp-call pickup (if supported by the SIP proxy server and be used with blf in the configuration.
Call pickup (cp) must be supported by the SIP proxy server). The syntax is fnc=blf+cp. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 219 Configuring the Cisco SPA500S Attendant Console Setting Up the Cisco SPA500S Attendant Console 9 • blf-busy lamp field function used for monitoring line activity • sd-speed dial function • cp-call pickup (if supported by the SIP proxy server and be used with blf in the configuration.
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...to Phone Extensions By default, all extensions on the Cisco SPA500S use with the Cisco SPA 9000 to identify any other phone extensions using vid=keyword. Subsequent keys will not light without the "sub" keyword. (Not required for speed dials.) • usr or ext (optional)-Use one BLF... monitored list is the same as follows: • vid=1-extension 101 • vid=2-extension 102 • vid=3-extension 103 • vid=4-extension 104 Cisco Small Business SPA300 Series, SPA500 Series, and...
...to Phone Extensions By default, all extensions on the Cisco SPA500S use with the Cisco SPA 9000 to identify any other phone extensions using vid=keyword. Subsequent keys will not light without the "sub" keyword. (Not required for speed dials.) • usr or ext (optional)-Use one BLF... monitored list is the same as follows: • vid=1-extension 101 • vid=2-extension 102 • vid=3-extension 103 • vid=4-extension 104 Cisco Small Business SPA300 Series, SPA500 Series, and...
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... the user account name assigned to the BLF monitoring list. This entry enables speed dialing, BLF monitoring, and call pick up on page 222. See the "Configuring BroadSoft Busy Lamp Field Auto-Configuration" section on a Cisco SPA 9000 server with: • IP address 192.168.1.101 • station... name phone1 • extension 101 • Cisco SPA500S unit/key using a URI (rather than individually configuring each BLF entry). The following enables speed dialing and BLF monitoring, with the IP address 192.168.1.11: fnc=sd+blf+cp;sub=35890@192...
... the user account name assigned to the BLF monitoring list. This entry enables speed dialing, BLF monitoring, and call pick up on page 222. See the "Configuring BroadSoft Busy Lamp Field Auto-Configuration" section on a Cisco SPA 9000 server with: • IP address 192.168.1.101 • station... name phone1 • extension 101 • Cisco SPA500S unit/key using a URI (rather than individually configuring each BLF entry). The following enables speed dialing and BLF monitoring, with the IP address 192.168.1.11: fnc=sd+blf+cp;sub=35890@192...
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...hardware. Displays the length of time the Cisco SPA500S waits to each key (1-32) on the Cisco SPA500S attendant console unit. Displays when the current subscription expires. No indicates that line does not require a subscription (such as speed dial). Displays the version of the software ...currently running on the Cisco SPA500S attendant console unit. Displays the function enabled for each key (1-32) on the unit. ...
...hardware. Displays the length of time the Cisco SPA500S waits to each key (1-32) on the Cisco SPA500S attendant console unit. Displays when the current subscription expires. No indicates that line does not require a subscription (such as speed dial). Displays the version of the software ...currently running on the Cisco SPA500S attendant console unit. Displays the function enabled for each key (1-32) on the unit. ...
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Defaults to the WIP310. Miscellaneous Line Key Settings NOTE Does not apply to no. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 284 Cisco SPA IP Phone Field Reference Phone Tab B Parameter Share Call Appearance Extended Function Description Yes indicates that...• fnc: function • blf: busy lamp field • cp: call appearance. Use to assign Busy Lamp Field, Call Pickup, and Speed Dial Functions to the WIP 310, SPA301, or SPA501. Otherwise this call appearance is not shared (it is a shared call pickup • sub: ...
Defaults to the WIP310. Miscellaneous Line Key Settings NOTE Does not apply to no. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 284 Cisco SPA IP Phone Field Reference Phone Tab B Parameter Share Call Appearance Extended Function Description Yes indicates that...• fnc: function • blf: busy lamp field • cp: call appearance. Use to assign Busy Lamp Field, Call Pickup, and Speed Dial Functions to the WIP 310, SPA301, or SPA501. Otherwise this call appearance is not shared (it is a shared call pickup • sub: ...