Administration Guide
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... on the Web GUI 30 Viewing the Reboot History on the Phone LCD Screen 30 Viewing the Reboot History in the SPA Status Dump File 30 Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30 Chapter 2: Configuring Lines and Extensions 34 Configuring Lines 34 ...Shared Line Appearances 34 Configuring a Line 35 Configuring Shared Line Appearance 36 Configuring Call Appearance Per Line 37 Cisco Small Business SPA300 Series, SPA500 Series...
... on the Web GUI 30 Viewing the Reboot History on the Phone LCD Screen 30 Viewing the Reboot History in the SPA Status Dump File 30 Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30 Chapter 2: Configuring Lines and Extensions 34 Configuring Lines 34 ...Shared Line Appearances 34 Configuring a Line 35 Configuring Shared Line Appearance 36 Configuring Call Appearance Per Line 37 Cisco Small Business SPA300 Series, SPA500 Series...
Administration Guide
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... Unused Line Keys to Access Services 42 Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone 44 Configuring Extensions 46 Chapter 3: Customizing Cisco SPA and Wireless IP Phones 48 Configuring Phone Information and Display Settings 49 Configuring the Phone Name 49 Configuring Voice Mail 49 Configuring Internal Voice Mail for Each Extension...
... Unused Line Keys to Access Services 42 Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone 44 Configuring Extensions 46 Chapter 3: Customizing Cisco SPA and Wireless IP Phones 48 Configuring Phone Information and Display Settings 49 Configuring the Phone Name 49 Configuring Voice Mail 49 Configuring Internal Voice Mail for Each Extension...
Administration Guide
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... 84 Enabling the Web Server 86 Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 87 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Logging Missed Calls (Cisco SPA300 Series and Cisco SPA500 Series) 61 Enabling Paging (Intercom) 61 Single Page 62 Group Paging 62...
... 84 Enabling the Web Server 86 Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 87 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Logging Missed Calls (Cisco SPA300 Series and Cisco SPA500 Series) 61 Enabling Paging (Intercom) 61 Single Page 62 Group Paging 62...
Administration Guide
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... Configuration Utility 100 Viewing the Video 101 Chapter 4: Configuring SIP, SPCP, and NAT Session Initiation Protocol and Cisco IP Phones SIP Over TCP SIP Proxy Redundancy Configuring Survivable Remote Site Telephony (SRST) Support RFC3311 Support Support for SIP ...102 102 103 104 104 104 105 105 105 109 112 112 114 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 4 Contents Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 92 Configuring BroadSoft Directory 92 Configuring Synchronization of DND and CEWD...
... Configuration Utility 100 Viewing the Video 101 Chapter 4: Configuring SIP, SPCP, and NAT Session Initiation Protocol and Cisco IP Phones SIP Over TCP SIP Proxy Redundancy Configuring Survivable Remote Site Telephony (SRST) Support RFC3311 Support Support for SIP ...102 102 103 104 104 104 105 105 105 109 112 112 114 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 4 Contents Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 92 Configuring BroadSoft Directory 92 Configuring Synchronization of DND and CEWD...
Administration Guide
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... Server Configuring Subscriber Information Parameters Configuring SPCP on the Cisco SPA525G/525G2 116 122 126 127 Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG 128 Network Address Translation (NAT) and Cisco IP Phones 128 NAT Mapping with Session Border Controller 129 NAT...Configuring Restricted Access Domains Configuring DHCP, Static IP, and PPPoE Information Setting a Static IP Address Configuring Power Settings Configuring PPPoE Settings (Cisco SPA525G/525G2 only) Setting Optional Network Parameters Configuring VLAN Settings for IP Phones 133 133 134 134 135 136 136 ...
... Server Configuring Subscriber Information Parameters Configuring SPCP on the Cisco SPA525G/525G2 116 122 126 127 Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG 128 Network Address Translation (NAT) and Cisco IP Phones 128 NAT Mapping with Session Border Controller 129 NAT...Configuring Restricted Access Domains Configuring DHCP, Static IP, and PPPoE Information Setting a Static IP Address Configuring Power Settings Configuring PPPoE Settings (Cisco SPA525G/525G2 only) Setting Optional Network Parameters Configuring VLAN Settings for IP Phones 133 133 134 134 135 136 136 ...
Administration Guide
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.../525G2 161 Configuring the VPN on the Security Appliance 162 Configuring the VPN on the Cisco SPA525G/525G2 163 Chapter 6: Provisioning Basics 166 Provisioning Capabilities 167 Provisioning Configuration from Phone Keypad 167 IP Phone Configuration Profiles 169 Obtaining the SPC Tool 170 General Purpose Parameters 170 Sample Configuration File 170 Upgrading, Resyncing, and Rebooting...
.../525G2 161 Configuring the VPN on the Security Appliance 162 Configuring the VPN on the Cisco SPA525G/525G2 163 Chapter 6: Provisioning Basics 166 Provisioning Capabilities 167 Provisioning Configuration from Phone Keypad 167 IP Phone Configuration Profiles 169 Obtaining the SPC Tool 170 General Purpose Parameters 170 Sample Configuration File 170 Upgrading, Resyncing, and Rebooting...
Administration Guide
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... 187 Activating or Deactivating Supplementary Services 191 Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series) 192 Bonus Services Announcement description 192 Outbound Call Codec Selection Codes 194 Miscellaneous Parameters 194 DTMF Parameters 194 Localizing Your IP Phone 195 Managing the Time and Date 196 Configuring Daylight Saving Time 197...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 201 201 203 205 207 208 208 209 209 210 210 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
... 187 Activating or Deactivating Supplementary Services 191 Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series) 192 Bonus Services Announcement description 192 Outbound Call Codec Selection Codes 194 Miscellaneous Parameters 194 DTMF Parameters 194 Localizing Your IP Phone 195 Managing the Time and Date 196 Configuring Daylight Saving Time 197...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 201 201 203 205 207 208 208 209 209 210 210 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
Administration Guide
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... Syntax BroadSoft syntax Asterisk syntax Configuring BroadSoft Busy Lamp Field Auto-Configuration Attendant Console Parameters Monitoring the Cisco SPA500S Cisco SPA500S Unit Monitoring Notes Chapter A: Creating an LED Script LED Script Examples LED Pattern Appendix B: Cisco SPA IP Phone Field Reference Info Tab System Information Network Configuration (SPCP) VPN Status (SPA525G/525G2 Only) Product Information...
... Syntax BroadSoft syntax Asterisk syntax Configuring BroadSoft Busy Lamp Field Auto-Configuration Attendant Console Parameters Monitoring the Cisco SPA500S Cisco SPA500S Unit Monitoring Notes Chapter A: Creating an LED Script LED Script Examples LED Pattern Appendix B: Cisco SPA IP Phone Field Reference Info Tab System Information Network Configuration (SPCP) VPN Status (SPA525G/525G2 Only) Product Information...
Administration Guide
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... Internet Connection Type and Static IP Settings Power Settings (SPA50X/) PPPoE Settings (Cisco SPA525G/525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G/525G2 Only) Bluetooth Settings (Cisco SPA525G/525G2 Only) VPN Settings (Cisco SPA525G/525G2 Only) SIP Tab...Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G/525G2 Only) Language (Cisco SPA525G/525G2 Only) Miscellaneous Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Contents 235 237 237 238 240 241 241 242 ...
... Internet Connection Type and Static IP Settings Power Settings (SPA50X/) PPPoE Settings (Cisco SPA525G/525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G/525G2 Only) Bluetooth Settings (Cisco SPA525G/525G2 Only) VPN Settings (Cisco SPA525G/525G2 Only) SIP Tab...Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G/525G2 Only) Language (Cisco SPA525G/525G2 Only) Miscellaneous Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Contents 235 237 237 238 240 241 241 242 ...
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Contents Phone Tab 279 General 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 BroadSoft Settings 293 ...313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 10
Contents Phone Tab 279 General 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 BroadSoft Settings 293 ...313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 10
Administration Guide
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Contents Web Information Service Settings (Cisco SPA525G/525G2) Audio Volume Screen (Cisco SPA525G/525G2) Attendant Console Tab (Cisco SPA500 Series) General Unit 2 Attendant Console Status Cisco SPA525G/525G2-Specific Tabs Wi-Fi Bluetooth Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here 320 320 321 323 323 324 324 325 325 326 327 328 328 328 329 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
Contents Web Information Service Settings (Cisco SPA525G/525G2) Audio Volume Screen (Cisco SPA525G/525G2) Attendant Console Tab (Cisco SPA500 Series) General Unit 2 Attendant Console Status Cisco SPA525G/525G2-Specific Tabs Wi-Fi Bluetooth Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here 320 320 321 323 323 324 324 325 325 326 327 328 328 328 329 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
Administration Guide
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..., page 17 • Using the Web-Based Configuration Utility, page 21 • Viewing Phone Information, page 28 • Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone, page 30 Overview of the Phones The Cisco SPA IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing...
..., page 17 • Using the Web-Based Configuration Utility, page 21 • Viewing Phone Information, page 28 • Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone, page 30 Overview of the Phones The Cisco SPA IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing...
Administration Guide
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... Attendant Console 1 Model SPA303 SPA501G Screen Lines 128 X 64 3 monochrome LCD Paper labels 8 SPA502G SPA504G SPA508G SPA509G SPA525G/ SPA525G2 WIP310 128 X 64 1 monochrome LCD with the Cisco SPA300 Series and Cisco SPA500 Series IP Phone models to an IP phone, for dialing, call transfer, call pick up and call monitoring. resolution LCD with backlight 128 X 160 1 color...
... Attendant Console 1 Model SPA303 SPA501G Screen Lines 128 X 64 3 monochrome LCD Paper labels 8 SPA502G SPA504G SPA508G SPA509G SPA525G/ SPA525G2 WIP310 128 X 64 1 monochrome LCD with the Cisco SPA300 Series and Cisco SPA500 Series IP Phone models to an IP phone, for dialing, call transfer, call pick up and call monitoring. resolution LCD with backlight 128 X 160 1 color...
Administration Guide
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... type of equipment used as part of the Cisco Unified Communications 500 Series for Small Business. SPA IP Phones IP WIP310 PSTN Gateway Smart Switch IP PBX Analog Phone Lines Wireless Router Integrated IAD Access Device Analog Phones or Fax Machines 276459 Internet Using the Cisco SPA IP Phones as part of a Cisco SPA 9000 Voice System Network provides seamless integration...
... type of equipment used as part of the Cisco Unified Communications 500 Series for Small Business. SPA IP Phones IP WIP310 PSTN Gateway Smart Switch IP PBX Analog Phone Lines Wireless Router Integrated IAD Access Device Analog Phones or Fax Machines 276459 Internet Using the Cisco SPA IP Phones as part of a Cisco SPA 9000 Voice System Network provides seamless integration...
Administration Guide
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...System can subscribe to ITSP services to take advantage of low calling rates. When you use Cisco SPA IP Phones with the Cisco SPA 9000 Voice System, the following additional phone features are connected through any Internet Telephony Service Provider (ITSP) that is designed especially for ...or a built-in web server. The Cisco SPA 400 also provides local voice mail service. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 Getting Started Network Configurations 1 Cisco SPA 9000 Voice System The Cisco SPA 9000 Voice System is an affordable...
...System can subscribe to ITSP services to take advantage of low calling rates. When you use Cisco SPA IP Phones with the Cisco SPA 9000 Voice System, the following additional phone features are connected through any Internet Telephony Service Provider (ITSP) that is designed especially for ...or a built-in web server. The Cisco SPA 400 also provides local voice mail service. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 Getting Started Network Configurations 1 Cisco SPA 9000 Voice System The Cisco SPA 9000 Voice System is an affordable...
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... with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The Cisco SPA300 Series and Cisco SPA500 Series IP Phones can be configured to work with these prerequisites, see the documentation in this system. If you have not... the Cisco SPA IP Phones to work with other IP PBX call control systems, such as a Cisco SPA Cisco SPA 9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. Set up your Cisco SPA IP Phones. Configure the wireless network (required for Cisco SPA525G/...
... with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The Cisco SPA300 Series and Cisco SPA500 Series IP Phones can be configured to work with these prerequisites, see the documentation in this system. If you have not... the Cisco SPA IP Phones to work with other IP PBX call control systems, such as a Cisco SPA Cisco SPA 9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. Set up your Cisco SPA IP Phones. Configure the wireless network (required for Cisco SPA525G/...
Administration Guide
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...by double-clicking the executable file. See the Cisco WIP310 User Guide for more information. Cisco SPA525G/525G2 • Configuration Utility (Cisco SPA525G/525G2)-You can use the configuration utility to the latest firmware before using the Cisco SPA IP Phones with a Cisco SPA 9000, you can download the latest ...firmware onto your PC desktop and use the Cisco SPA 9000 Voice System Setup Wizard to your PC desktop and run the...
...by double-clicking the executable file. See the Cisco WIP310 User Guide for more information. Cisco SPA525G/525G2 • Configuration Utility (Cisco SPA525G/525G2)-You can use the configuration utility to the latest firmware before using the Cisco SPA IP Phones with a Cisco SPA 9000, you can download the latest ...firmware onto your PC desktop and use the Cisco SPA 9000 Voice System Setup Wizard to your PC desktop and run the...
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.... The current firmware is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 2 Scroll to Status and press Select. STEP 3 Select Product Information. STEP 2 In the IVR menu, enter 150, then press #. Cisco SPA303, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. The firmware...
.... The current firmware is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 2 Scroll to Status and press Select. STEP 3 Select Product Information. STEP 2 In the IVR menu, enter 150, then press #. Cisco SPA303, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. The firmware...
Administration Guide
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... press #. STEP 2 Scroll to Settings. Cisco SPA301, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. The IP address is recited. The IP Address is displayed under Current IP. WIP310 STEP 1 In the Home screen, press the Select key and navigate to Network and press Select. To display your phone is displayed. STEP 2 Scroll to Status...
... press #. STEP 2 Scroll to Settings. Cisco SPA301, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. The IP address is recited. The IP Address is displayed under Current IP. WIP310 STEP 1 In the Home screen, press the Select key and navigate to Network and press Select. To display your phone is displayed. STEP 2 Scroll to Status...
Administration Guide
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... message regarding upgrading and your product. STEP 3 Locate the download page and download the firmware file. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Cisco SPA525Gm, 525G2 STEP 1 Log in zip format, double-click the file and extract its contents to... a single folder or to the URL http://www.cisco.com/public/sw-center/ index.shtml. Cisco SPA30X and Cisco SPA50XG STEP 1 Run ...
... message regarding upgrading and your product. STEP 3 Locate the download page and download the firmware file. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Cisco SPA525Gm, 525G2 STEP 1 Log in zip format, double-click the file and extract its contents to... a single folder or to the URL http://www.cisco.com/public/sw-center/ index.shtml. Cisco SPA30X and Cisco SPA50XG STEP 1 Run ...