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Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating ...Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing Phone ...
Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating ...Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing Phone ...
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... Authorizing Secure Calls with a Mini-certification Secure Call Indication Tone Configuring Voice Codecs Configuring Domain and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132...
... Authorizing Secure Calls with a Mini-certification Secure Call Indication Tone Configuring Voice Codecs Configuring Domain and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132...
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... Connection Type and Static IP Settings Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only) PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229...
... Connection Type and Static IP Settings Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only) PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229...
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...information, see the documentation for small businesses. With an Internet connection, the Cisco SPA9000 Voice System can subscribe to ITSP services to the Cisco UC320W Administration Guide. For information on configuring the network phone system, refer to take advantage of these systems is not... is an affordable and feature-rich voice-over-IP (VoIP) telephone system that supports SIP. With the optional Cisco SPA400, the Cisco SPA9000 Voice System can be configured to where you are connected through any Internet Telephony Service Provider (ITSP) that is an affordable SPCP appliance...
...information, see the documentation for small businesses. With an Internet connection, the Cisco SPA9000 Voice System can subscribe to ITSP services to the Cisco UC320W Administration Guide. For information on configuring the network phone system, refer to take advantage of these systems is not... is an affordable and feature-rich voice-over-IP (VoIP) telephone system that supports SIP. With the optional Cisco SPA400, the Cisco SPA9000 Voice System can be configured to where you are connected through any Internet Telephony Service Provider (ITSP) that is an affordable SPCP appliance...
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Cisco SPA501G STEP 1 Press the Setup button. STEP 3 Select Product Information. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. The firmware is recited. The firmware version is displayed. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup ...Administration Guide 16 STEP 2 Scroll to Software Version. STEP 2 Scroll to enter the IVR menu. The IVR configuration menu is recited. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. The firmware version is announced. STEP 2 Enter 150#. Getting Started Updating...
Cisco SPA501G STEP 1 Press the Setup button. STEP 3 Select Product Information. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. The firmware is recited. The firmware version is displayed. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup ...Administration Guide 16 STEP 2 Scroll to Software Version. STEP 2 Scroll to enter the IVR menu. The IVR configuration menu is recited. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. The firmware version is announced. STEP 2 Enter 150#. Getting Started Updating...
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... Profile Writeable On some models you cannot modify this parameter. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP 2 To display the Web Server Writable option either: • Select Network > Enable Web Server. • Select Settings > Security Configuration > Web Access Enabled. STEP 3 To change the status of...
... Profile Writeable On some models you cannot modify this parameter. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP 2 To display the Web Server Writable option either: • Select Network > Enable Web Server. • Select Settings > Security Configuration > Web Access Enabled. STEP 3 To change the status of...
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...2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server. STEP 4 To save the configuration, press 1; STEP 3 Press 1 to review, press 2; to make the phone web user interface viewable or writable. Cisco SPA525G or Cisco SPA525G2 To view the phone parameters by...disabled the phone option to re-enter, press 3; Cisco SPA501G To allow or disallow from the phone viewing of the phone web user interface: STEP 1 In the Home screen, press Select to toggle the feature enabled (checked) or disabled (unchecked). The configuration menu is ...
...2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server. STEP 4 To save the configuration, press 1; STEP 3 Press 1 to review, press 2; to make the phone web user interface viewable or writable. Cisco SPA525G or Cisco SPA525G2 To view the phone parameters by...disabled the phone option to re-enter, press 3; Cisco SPA501G To allow or disallow from the phone viewing of the phone web user interface: STEP 1 In the Home screen, press Select to toggle the feature enabled (checked) or disabled (unchecked). The configuration menu is ...
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... Administrator and User Views 1 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) The Admin account can be restricted by the User account. Accessing Administrative Options To access administrative options, either: • Log in different tabs. Under System Configuration in a Web browser and include the admin/ extension. Allowing User account...
... Administrator and User Views 1 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) The Admin account can be restricted by the User account. Accessing Administrative Options To access administrative options, either: • Log in different tabs. Under System Configuration in a Web browser and include the admin/ extension. Allowing User account...
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...option and press #. • Cisco SPA501G: Press Settings. the reason for the most recent reboot dates and times and a reason for the reboot and a time stamp indicating when the reboot took place. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 26 In this file, tags Reboot_Reason_1 to perform configuration... tasks and obtain information about the phone. Enter the number of the option and press #. To access the IVR menu: • Cisco SPA301: Press the asterisk (*) four times. Viewing...
...option and press #. • Cisco SPA501G: Press Settings. the reason for the most recent reboot dates and times and a reason for the reboot and a time stamp indicating when the reboot took place. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 26 In this file, tags Reboot_Reason_1 to perform configuration... tasks and obtain information about the phone. Enter the number of the option and press #. To access the IVR menu: • Cisco SPA301: Press the asterisk (*) four times. Viewing...
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... IP multicast address (used by the Cisco SPA 9000 to review, press 2; to communicate with the IP phone). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 28 The following table lists the IVR options that Dynamic Host Configuration Protocol (DHCP) is enabled. Recites ...Getting Started Using IVR on which the web server listens. Number 100 110 120 130 140 150 160 170 180 220 221 73738 Option Indicates that you chose to reset, hang up to the factory default software and settings. Recites the phone software version. Recites the ...
... IP multicast address (used by the Cisco SPA 9000 to review, press 2; to communicate with the IP phone). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 28 The following table lists the IVR options that Dynamic Host Configuration Protocol (DHCP) is enabled. Recites ...Getting Started Using IVR on which the web server listens. Number 100 110 120 130 140 150 160 170 180 220 221 73738 Option Indicates that you chose to reset, hang up to the factory default software and settings. Recites the phone software version. Recites the ...
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.... Getting Started Using IVR on IP Phones Without Screens 1 Number 87778 (Cisco SPA501G) 732668 111 121 131 161 181 7932 Option Restore the phone user settings to the default. (Clears all user settings such as speed dials.) Enter 1 to confirm, or * to exit and begin rebooting. Enable or disable the web-based configuration utility.
.... Getting Started Using IVR on IP Phones Without Screens 1 Number 87778 (Cisco SPA501G) 732668 111 121 131 161 181 7932 Option Restore the phone user settings to the default. (Clears all user settings such as speed dials.) Enter 1 to confirm, or * to exit and begin rebooting. Enable or disable the web-based configuration utility.
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...one to ten 5ms voice frames-per packet. Low complexity. Getting Started Ensuring Voice Quality 1 Number 723646 Option Enable or disables access to the administrative (admin) login on the Cisco SPA525G or Cisco SPA525G2. to re-enter, press 3; Codec Complexity and Description MOS G.711 (A-law and u-law) ... Very low complexity. to exit, press *. When no static payload value is assigned per RFC-1890, Cisco SPA IP phones can support dynamic payloads for 32 kbps on the configuration utility. Supports compressed 16, 24, 32, or 64 kbps digitized voice transmission at one to ten 10ms...
...one to ten 5ms voice frames-per packet. Low complexity. Getting Started Ensuring Voice Quality 1 Number 723646 Option Enable or disables access to the administrative (admin) login on the Cisco SPA525G or Cisco SPA525G2. to re-enter, press 3; Codec Complexity and Description MOS G.711 (A-law and u-law) ... Very low complexity. to exit, press *. When no static payload value is assigned per RFC-1890, Cisco SPA IP phones can support dynamic payloads for 32 kbps on the configuration utility. Supports compressed 16, 24, 32, or 64 kbps digitized voice transmission at one to ten 10ms...
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...messages on private lines (SIP). You can press the line button for example, the IP address of the Cisco SPA9000). STEP 11 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure line mapping. STEP 7 In the Restrict MWI (message waiting indicator) field, choose yes to set the ... from the call on her phone set the message waiting indicator to take over the call . STEP 10 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure SCA Barge-In Enable. Adam, calls extension 401. Adam and Bob are connected in the Proxy field, enter...
...messages on private lines (SIP). You can press the line button for example, the IP address of the Cisco SPA9000). STEP 11 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure line mapping. STEP 7 In the Restrict MWI (message waiting indicator) field, choose yes to set the ... from the call on her phone set the message waiting indicator to take over the call . STEP 10 (Optional) In the Phone tab, under Miscellaneous Line Key Settings, configure SCA Barge-In Enable. Adam, calls extension 401. Adam and Bob are connected in the Proxy field, enter...
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... per phone is only supported when the phones are operating in SIP mode. This option is 2. The default value is not supported on the Cisco SPA501G and Cisco SPA301 phones. When the maximum numbers of calls per phone for each model. Also... number of Calls Cisco SPA303, SPA502G, 10 SPA504G Cisco_SPA508G 16 Cisco SPA509G 24 Cisco SPA512G and 10 Cisco SPA514G Cisco SPA525G or 10 Cisco SPA525G2 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 40 Configuring Lines Configuring a Line Key 2 Configuring Call Appearance Per ...
... per phone is only supported when the phones are operating in SIP mode. This option is 2. The default value is not supported on the Cisco SPA501G and Cisco SPA301 phones. When the maximum numbers of calls per phone for each model. Also... number of Calls Cisco SPA303, SPA502G, 10 SPA504G Cisco_SPA508G 16 Cisco SPA509G 24 Cisco SPA512G and 10 Cisco SPA514G Cisco SPA525G or 10 Cisco SPA525G2 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 40 Configuring Lines Configuring a Line Key 2 Configuring Call Appearance Per ...
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... Phone Name Navigate to dial out and any digits required to Admin Login > advanced > Voice > Phone. Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) To configure internal voice mail, navigate to voice mail: STEP 1 Click Admin Login > advanced > Voice > Phone STEP 2...48 For example, 2101 indicates that the Cisco SPA400 voice mail server is configured on the Cisco SPA9000 Line 2, phone extension 101. Configuring Voice Mail This configures the internal or external phone number or URL for the phone. STEP 3 (Optional) Enter the Voice Mail Subscribe Interval;...
... Phone Name Navigate to dial out and any digits required to Admin Login > advanced > Voice > Phone. Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) To configure internal voice mail, navigate to voice mail: STEP 1 Click Admin Login > advanced > Voice > Phone STEP 2...48 For example, 2101 indicates that the Cisco SPA400 voice mail server is configured on the Cisco SPA9000 Line 2, phone extension 101. Configuring Voice Mail This configures the internal or external phone number or URL for the phone. STEP 3 (Optional) Enter the Voice Mail Subscribe Interval;...
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... Group Example This example sets up four paging groups: All, Sales, Support, and Engineering. listen=yes; use the same port number. • name (optional): The name of the paging group. pggrp=224.168.168.168:3141;name=PgGrp;num=800;listen=yes; • num: The number users will dial...; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 59 pggrp=224.123.123.121:43212;name=Support;num=803; pggrp=224.123.123.121:43213;name=Engineering;num=804; Users will automatically receive pages sent to access the paging group; Using it is configured with...
... Group Example This example sets up four paging groups: All, Sales, Support, and Engineering. listen=yes; use the same port number. • name (optional): The name of the paging group. pggrp=224.168.168.168:3141;name=PgGrp;num=800;listen=yes; • num: The number users will dial...; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 59 pggrp=224.123.123.121:43212;name=Support;num=803; pggrp=224.123.123.121:43213;name=Engineering;num=804; Users will automatically receive pages sent to access the paging group; Using it is configured with...
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... voicemail messages in the mailbox. becomes: psk|1;hold ;flash; Configuring the Message Waiting Indicator You can configure the message waiting indicator (MWI) for example: psk1|1;option;redial;dir;cfwd;dnd;lcr;unpark;pickup; Under Call Feature Settings in the lower left , or on a Cisco WIP310 display a seeing message waiting notification, navigate to Admin Login...
... voicemail messages in the mailbox. becomes: psk|1;hold ;flash; Configuring the Message Waiting Indicator You can configure the message waiting indicator (MWI) for example: psk1|1;option;redial;dir;cfwd;dnd;lcr;unpark;pickup; Under Call Feature Settings in the lower left , or on a Cisco WIP310 display a seeing message waiting notification, navigate to Admin Login...
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...time equals to the duration of the ring tone. The default port is 69. • The link is fixed at 60 seconds. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 Not Installed appears if the user ring tone slots are ...file. ring tones are derived from the phone, set the path to the Ring Tone section. For ring tone User 1 and User 2, the cadence is optional. To configure: STEP 1 Click Admin Login > advanced > Voice > Phone. STEP 2 Scroll to delete, as follows: http://phone_ip_addr/ringtone1?/delete STEP 2 Click Submit...
...time equals to the duration of the ring tone. The default port is 69. • The link is fixed at 60 seconds. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 Not Installed appears if the user ring tone slots are ...file. ring tones are derived from the phone, set the path to the Ring Tone section. For ring tone User 1 and User 2, the cadence is optional. To configure: STEP 1 Click Admin Login > advanced > Voice > Phone. STEP 2 Scroll to delete, as follows: http://phone_ip_addr/ringtone1?/delete STEP 2 Click Submit...
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...phone. Click Options to change the start or end positions, or to your computer where the source wav file is stored. STEP 8 Click Upload to Phone to upload the ring tone to preview the ring tone. STEP 2 Enter the IP address of the phone. Cisco Small Business... SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 71 STEP 3 Click Browse and navigate to squeeze or stretch the audio. Click Options to change the start or end positions, or to the directory on the phone. Customizing Standard Features Configuring Ring Tones 3...
...phone. Click Options to change the start or end positions, or to your computer where the source wav file is stored. STEP 8 Click Upload to Phone to upload the ring tone to preview the ring tone. STEP 2 Enter the IP address of the phone. Cisco Small Business... SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 71 STEP 3 Click Browse and navigate to squeeze or stretch the audio. Click Options to change the start or end positions, or to the directory on the phone. Customizing Standard Features Configuring Ring Tones 3...
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... Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 73 Customizing Standard Features Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) 3 Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 provides the option to display for Local and World news, Finance, Sports, and 5 Politics. Newsfeeds provided by Yahoo are : • 1-Local News...
... Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 73 Customizing Standard Features Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) 3 Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 provides the option to display for Local and World news, Finance, Sports, and 5 Politics. Newsfeeds provided by Yahoo are : • 1-Local News...