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USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
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...Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power...25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
...Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power...25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
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...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
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Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
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... 9000 Voice System or a BroadSoft or Asterisk system, see the Cisco Small Business IP Phone SPA 30X (SIP) User Guide. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 4 1 Getting Started This chapter provides an overview of this document and basic information about your Cisco Small Business IP phone. • About This Document, page 4 • Overview...
... 9000 Voice System or a BroadSoft or Asterisk system, see the Cisco Small Business IP Phone SPA 30X (SIP) User Guide. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 4 1 Getting Started This chapter provides an overview of this document and basic information about your Cisco Small Business IP phone. • About This Document, page 4 • Overview...
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... this document and basic information about your IP Phone. Cisco provides a wide range of resources to configure advanced features on using your Cisco Small Business IP phone. This chapter provides instructions on your Cisco Small Business IP phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 This appendix provides link to Go From Here...
... this document and basic information about your IP Phone. Cisco provides a wide range of resources to configure advanced features on using your Cisco Small Business IP phone. This chapter provides instructions on your Cisco Small Business IP phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 This appendix provides link to Go From Here...
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..., transferring calls, conference calling and accessing voice mail. This software is included with a handset, headset or over a speaker. The Cisco Small Business IP phones contain Ethernet ports, or ports that provide voice communication over an IP network. Setup of the phone network, ...software. IP phones also have additional Ethernet ports that allow them to be connected to Go From Here." Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 The Cisco Unified Communications 500 Series uses a protocol called Smart Phone Control Protocol (SPCP) to the computer network....
..., transferring calls, conference calling and accessing voice mail. This software is included with a handset, headset or over a speaker. The Cisco Small Business IP phones contain Ethernet ports, or ports that provide voice communication over an IP network. Setup of the phone network, ...software. IP phones also have additional Ethernet ports that allow them to be connected to Go From Here." Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 The Cisco Unified Communications 500 Series uses a protocol called Smart Phone Control Protocol (SPCP) to the computer network....
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Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4 dynamic Four-way... navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 Getting to excessive heat, sun, cold or water. Do...
Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4 dynamic Four-way... navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 Getting to excessive heat, sun, cold or water. Do...
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Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up to place or answer a call. 2 Message Waiting/ The LED color and action indicates the phone or Status ... to increase the volume of two fast blinks)-Your phone has permanently lost its Ethernet connection. Push to the Off position to dial phone numbers. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 When the phone is reconnected, it will reboot. • Green (solid)-You have a call on .
Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up to place or answer a call. 2 Message Waiting/ The LED color and action indicates the phone or Status ... to increase the volume of two fast blinks)-Your phone has permanently lost its Ethernet connection. Push to the Off position to dial phone numbers. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 When the phone is reconnected, it will reboot. • Green (solid)-You have a call on .
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Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message. Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9
Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message. Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9
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...Messages button Press to access voice mail (must be found. 11 Headset button Push to turn the headset on or off. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 A flashing mute button indicates the network connection cannot be set up functions (such as speed dial, call ... system and can also be programmed by your phone administrator). 8 Hold button Press to place a call on hold . Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line...
...Messages button Press to access voice mail (must be found. 11 Headset button Push to turn the headset on or off. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 A flashing mute button indicates the network connection cannot be set up functions (such as speed dial, call ... system and can also be programmed by your phone administrator). 8 Hold button Press to place a call on hold . Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line...
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...Contact your phone. Forwards all of softkey buttons that runs on , the button glows green. Do Not Disturb; Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 prevents incoming calls from ringing your phone administrator for more information. For example, your phone administrator...phone when a busy or unavailable party becomes available. Initiates a conference call ringing on the phone). Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button 14 Keypad Description Press + to change. Allows you can edit ...
...Contact your phone. Forwards all of softkey buttons that runs on , the button glows green. Do Not Disturb; Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 prevents incoming calls from ringing your phone administrator for more information. For example, your phone administrator...phone when a busy or unavailable party becomes available. Initiates a conference call ringing on the phone). Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button 14 Keypad Description Press + to change. Allows you can edit ...
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... OK Select Trnsfer Y/N Function Log in and out of recently dialed numbers. Extension mobility allows you can use the Extension Mobility feature. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 For example, to that is on the screen. Performs a call transfer. Enters a submenu and when pressed, toggles between Yes or...
... OK Select Trnsfer Y/N Function Log in and out of recently dialed numbers. Extension mobility allows you can use the Extension Mobility feature. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 For example, to that is on the screen. Performs a call transfer. Enters a submenu and when pressed, toggles between Yes or...
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...26 • Upgrading Your Phone's Firmware, page 27 Before You Begin Before you install and connect your phone, verify with your network. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 13 It contains the following sections: • Before You Begin, page 13 • Installing Your... Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone ...
...26 • Upgrading Your Phone's Firmware, page 27 Before You Begin Before you install and connect your phone, verify with your network. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 13 It contains the following sections: • Before You Begin, page 13 • Installing Your... Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone ...
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... long end of the unit. NOTE To power the phone through the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 See the Cisco POES5 documentation on the phone body (labeled 1 in Figure 1). Connecting the Power Insert one end of...
... long end of the unit. NOTE To power the phone through the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 See the Cisco POES5 documentation on the phone body (labeled 1 in Figure 1). Connecting the Power Insert one end of...
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...into the slot marked "WAN." See the instructions in Figure 2). STEP 3 Connect the power cable of documents and locations. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 STEP 2 During the Setup Wizard process, connect the Ethernet network cable of the WBP54G to the back ... to the Wireless Network You can use the Cisco WBP54G Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on cisco.com. Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Connecting Your Cisco SPA 301 to the Network Figure 2 Cisco SPA 301 Phone Ethernet Connection If you are ...
...into the slot marked "WAN." See the instructions in Figure 2). STEP 3 Connect the power cable of documents and locations. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 STEP 2 During the Setup Wizard process, connect the Ethernet network cable of the WBP54G to the back ... to the Wireless Network You can use the Cisco WBP54G Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on cisco.com. Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Connecting Your Cisco SPA 301 to the Network Figure 2 Cisco SPA 301 Phone Ethernet Connection If you are ...
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Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 4 Insert the other end of the IP phone power adapter into an electrical ...the long end of the phone cord into the handset port on the back of the unit. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the port at the bottom of... the handset (not shown). Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports ...
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 4 Insert the other end of the IP phone power adapter into an electrical ...the long end of the phone cord into the handset port on the back of the unit. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the port at the bottom of... the handset (not shown). Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports ...
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.... STEP 3 Connect the power cable of the WBP54G to the back of documents and locations. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 See Appendix A, "Where to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using the Setup Wizard. STEP 2 During the Setup Wizard process, connect the Ethernet network cable of the...
.... STEP 3 Connect the power cable of the WBP54G to the back of documents and locations. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 See Appendix A, "Where to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using the Setup Wizard. STEP 2 During the Setup Wizard process, connect the Ethernet network cable of the...
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...the stand with the slots on the stand. For the latest supported models, contact your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. STEP 1 To provide network access to a PC, connect one end of an additional Ethernet cable ... not recommend connecting a PC to the wall. It should easily slide into the lower slots on your reseller. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18 Additional information can be found at the manufacturer's websites: http://www.plantronics.com http://www.jabra.com Each...
...the stand with the slots on the stand. For the latest supported models, contact your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. STEP 1 To provide network access to a PC, connect one end of an additional Ethernet cable ... not recommend connecting a PC to the wall. It should easily slide into the lower slots on your reseller. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18 Additional information can be found at the manufacturer's websites: http://www.plantronics.com http://www.jabra.com Each...
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Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset.
Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset.