Administration Guide
Page 3
... Cisco Small Business Analog Telephone Adapters 16 Comparison of ATA Devices 17 ATA Connectivity Requirements 20 PAP2T Connectivity 21 SPA2102 Connectivity 22 SPA3102 Connectivity 23 SPA8000 Connectivity 24 SPA8800 Connectivity 25 ATA Software Features 26 Voice Supported Codecs 26 SIP Proxy Redundancy 28 Other ATA Software Features 28 Chapter 2: Basic Administration and Configuration...
... Cisco Small Business Analog Telephone Adapters 16 Comparison of ATA Devices 17 ATA Connectivity Requirements 20 PAP2T Connectivity 21 SPA2102 Connectivity 22 SPA3102 Connectivity 23 SPA8000 Connectivity 24 SPA8800 Connectivity 25 ATA Software Features 26 Voice Supported Codecs 26 SIP Proxy Redundancy 28 Other ATA Software Features 28 Chapter 2: Basic Administration and Configuration...
Administration Guide
Page 4
... Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial Plans 70 Secure Call Implementation 71 Enabling Secure Calls 71 Secure Call Details 72 Using a Mini-... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
... Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial Plans 70 Secure Call Implementation 71 Enabling Secure Calls 71 Secure Call Details 72 Using a Mini-... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
Administration Guide
Page 5
...Configuring a Trunk Group 82 Trunk Group Management 83 Setting the Hunt Policy 85 Additional Notes About Trunk Groups 85 Chapter 5: Configuring... Music on Hold 86 Using the Internal Music Source for Music On Hold 86 Using the Internal Music Source 86 Changing the Music File for the Internal Music Source 87 Configuring... a Streaming Audio Server 88 About the Streaming Audio Server 88 Configuring the Streaming Audio Server 90 Using the IVR with an SAS Line 91 Chapter 6: Configuring... Call Routing (SPA3102) 97 Configuring VoIP Failover to PSTN 98 ...
...Configuring a Trunk Group 82 Trunk Group Management 83 Setting the Hunt Policy 85 Additional Notes About Trunk Groups 85 Chapter 5: Configuring... Music on Hold 86 Using the Internal Music Source for Music On Hold 86 Using the Internal Music Source 86 Changing the Music File for the Internal Music Source 87 Configuring... a Streaming Audio Server 88 About the Streaming Audio Server 88 Configuring the Streaming Audio Server 90 Using the IVR with an SAS Line 91 Chapter 6: Configuring... Call Routing (SPA3102) 97 Configuring VoIP Failover to PSTN 98 ...
Administration Guide
Page 7
... PSTN Line Status section (SPA3102) Trunk Status section (SPA8000) System page System Configuration section Internet Connection Type section (PAP2T) Optional Network Configuration section (PAP2T) Miscellaneous Settings section (not used with PAP2T) SIP page SIP ...section Control Timer Values (sec) section Vertical Service Activation Codes section Vertical Service Announcement Codes section (SPA2102, SPA8000) Outbound Call Codec Selection Codes section Miscellaneous section Line page Line Enable section Streaming Audio...156 160 161 162 163 164 Cisco Small Business ATA Administration Guide 7
... PSTN Line Status section (SPA3102) Trunk Status section (SPA8000) System page System Configuration section Internet Connection Type section (PAP2T) Optional Network Configuration section (PAP2T) Miscellaneous Settings section (not used with PAP2T) SIP page SIP ...section Control Timer Values (sec) section Vertical Service Activation Codes section Vertical Service Announcement Codes section (SPA2102, SPA8000) Outbound Call Codec Selection Codes section Miscellaneous section Line page Line Enable section Streaming Audio...156 160 161 162 163 164 Cisco Small Business ATA Administration Guide 7
Administration Guide
Page 8
... Gateway Accounts section (SPA3102) VoIP Fallback to PSTN section (SPA3102 and SPA8800) Dial Plan section FXS Port Polarity Configuration section VoIP-to-PSTN Gateway Setup section (SPA8800) PSTN-To-VoIP Gateway Setup section (SPA8800) FXO Timer Values (sec) section (SPA8800) PSTN Disconnect Detection section (... 179 180 180 182 183 183 184 185 188 189 190 190 190 191 194 196 196 197 198 199 199 200 201 204 205 Cisco Small Business ATA Administration Guide 8
... Gateway Accounts section (SPA3102) VoIP Fallback to PSTN section (SPA3102 and SPA8800) Dial Plan section FXS Port Polarity Configuration section VoIP-to-PSTN Gateway Setup section (SPA8800) PSTN-To-VoIP Gateway Setup section (SPA8800) FXO Timer Values (sec) section (SPA8800) PSTN Disconnect Detection section (... 179 180 180 182 183 183 184 185 188 189 190 190 190 191 194 196 196 197 198 199 199 200 201 204 205 Cisco Small Business ATA Administration Guide 8
Administration Guide
Page 9
Contents Audio Configuration section Dial Plans section VoIP-To-PSTN Gateway Setup section VoIP Users and Passwords (HTTP Authentication) section Ring Settings section FXO (PSTN) Timer Values (sec) ... Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210 210 212 213 213 215 218 220 221 222 222 223 224 225...
Contents Audio Configuration section Dial Plans section VoIP-To-PSTN Gateway Setup section VoIP Users and Passwords (HTTP Authentication) section Ring Settings section FXO (PSTN) Timer Values (sec) ... Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210 210 212 213 213 215 218 220 221 222 222 223 224 225...
Administration Guide
Page 11
This document is intended to help VARs and Service Providers to manage and configure the Cisco Analog Telephone Adapters (ATAs). Cisco Small Business ATA Administration Guide 11 This preface provides helpful information about this guide, refer to the following audience: • ... System. About This Document Preface Purpose Audience This guide is written for specific service parameters. Before you begin to use to configure and manage Cisco ATAs that are used in PDF Files," on page13 This document provides information that administrators can use this guide and other resources...
This document is intended to help VARs and Service Providers to manage and configure the Cisco Analog Telephone Adapters (ATAs). Cisco Small Business ATA Administration Guide 11 This preface provides helpful information about this guide, refer to the following audience: • ... System. About This Document Preface Purpose Audience This guide is written for specific service parameters. Before you begin to use to configure and manage Cisco ATAs that are used in PDF Files," on page13 This document provides information that administrators can use this guide and other resources...
Administration Guide
Page 25
... has four voice modules that configuration is not supported. • The SPA8000 also can be specified for SIP and RTP. • The SPA8000 is located behind a router. If necessary, explicit port ranges can be configured with hairpinning) or Broadband modem... Administration PC Internet ITSP PSTN Line 3 PSTN Line 3 235010 PSTN Line 4 PSTN Line Cisco Small Business ATA Administration Guide 25 Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements ...
... has four voice modules that configuration is not supported. • The SPA8000 also can be specified for SIP and RTP. • The SPA8000 is located behind a router. If necessary, explicit port ranges can be configured with hairpinning) or Broadband modem... Administration PC Internet ITSP PSTN Line 3 PSTN Line 3 235010 PSTN Line 4 PSTN Line Cisco Small Business ATA Administration Guide 25 Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements ...
Administration Guide
Page 26
...service provider should use an Outbound Proxy to provide a basic understanding of the feature breadth and capabilities of 255.255.255.0. Cisco Small Business ATA Administration Guide 26 The following sections describe the factors that contribute to voice quality: • "Voice Supported ....168.0.0 with the far-end equipment. This section contains a high-level overview of configuration parameters. G.711a and G.711u are supported so that are always enabled. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 By default, the device on the...
...service provider should use an Outbound Proxy to provide a basic understanding of the feature breadth and capabilities of 255.255.255.0. Cisco Small Business ATA Administration Guide 26 The following sections describe the factors that contribute to voice quality: • "Voice Supported ....168.0.0 with the far-end equipment. This section contains a high-level overview of configuration parameters. G.711a and G.711u are supported so that are always enabled. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 By default, the device on the...
Administration Guide
Page 27
... at one through ten 5 ms voice frames per packet. See "SDP Payload Types section," on page 134 and "Audio Configuration section," on each ATA device. NOTE When no static payload value is used simultaneously. Codec (Voice Compression Description Algorithm) G....Line 2 can support dynamic payloads for a list of G.723.1 can configure your preferred codec in Configuration Utility. G.729a The ITU G.729 voice coding algorithm is assigned per packet. Cisco supports G.729. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 You can be using...
... at one through ten 5 ms voice frames per packet. See "SDP Payload Types section," on page 134 and "Audio Configuration section," on each ATA device. NOTE When no static payload value is used simultaneously. Codec (Voice Compression Description Algorithm) G....Line 2 can support dynamic payloads for a list of G.723.1 can configure your preferred codec in Configuration Utility. G.729a The ITU G.729 voice coding algorithm is assigned per packet. Cisco supports G.729. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 You can be using...
Administration Guide
Page 28
...so on line, and switches back to contact a SIP proxy server in a domain named in the Administration Web Server. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 SIP Proxy Redundancy In typical commercial IP Telephony deployments, all calls are established ...proxy server. See "ATA Routing Field Reference," on page 88. Feature Streaming Audio Server T.38 Fax Relay Silence Suppression Description See "Configuring a Streaming Audio Server," on page 105. A relatively simple way to support proxy redundancy is important that a backup server be nearly...
...so on line, and switches back to contact a SIP proxy server in a domain named in the Administration Web Server. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 SIP Proxy Redundancy In typical commercial IP Telephony deployments, all calls are established ...proxy server. See "ATA Routing Field Reference," on page 88. Feature Streaming Audio Server T.38 Fax Relay Silence Suppression Description See "Configuring a Streaming Audio Server," on page 105. A relatively simple way to support proxy redundancy is important that a backup server be nearly...
Administration Guide
Page 29
... level determines how aggressively the ATA device tries to shrink the jitter buffer over time to support international CID equipment. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Modem and Fax Pass-Through Description • Modem pass-through mode... can buffer incoming voice packets to minimize out-of-order packet arrival. Cisco Small Business ATA Administration Guide 29 See "ATA Voice Field Reference," on page 115. If jitter level is configured in the Regional tab.) • FAX pass-through . International Caller ID...
... level determines how aggressively the ATA device tries to shrink the jitter buffer over time to support international CID equipment. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Modem and Fax Pass-Through Description • Modem pass-through mode... can buffer incoming voice packets to minimize out-of-order packet arrival. Cisco Small Business ATA Administration Guide 29 See "ATA Voice Field Reference," on page 115. If jitter level is configured in the Regional tab.) • FAX pass-through . International Caller ID...
Administration Guide
Page 30
...that compensates for instance a dial tone played back to make an outbound call progress tones. Call Progress Tone Generation The ATA device has configurable call secure in the sense that the audio packets in the "ATA Voice Field Reference," on page 115. See the Regional tab ... echo suppressor with comfort noise generator (CNG) so that any residual echo is configured in the DTMF Tx Mode parameter found in the SIP tab in the Regional, Line, and PSTN Line tabs. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Secure Calls A ...
...that compensates for instance a dial tone played back to make an outbound call progress tones. Call Progress Tone Generation The ATA device has configurable call secure in the sense that the audio packets in the "ATA Voice Field Reference," on page 115. See the Regional tab ... echo suppressor with comfort noise generator (CNG) so that any residual echo is configured in the DTMF Tx Mode parameter found in the SIP tab in the Regional, Line, and PSTN Line tabs. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Secure Calls A ...
Administration Guide
Page 31
... being recognized a second time. See "ATA Voice Field Reference," on page 115. See "ATA Voice Field Reference," on page 115. See "Configuring Dial Plans," on page 61 for detection of a hook flash using third-party-call-control, the following ATA features may be set in the ... length of time allowed for more digits are expected. that is, no digit has been pressed yet. Cisco Small Business ATA Administration Guide 31 Configurable Dial Plan with third-party-callcontrol. Short timeout (S)-Used between digits; Polarity Control The ATA device allows the polarity to be disabled ...
... being recognized a second time. See "ATA Voice Field Reference," on page 115. See "ATA Voice Field Reference," on page 115. See "Configuring Dial Plans," on page 61 for detection of a hook flash using third-party-call-control, the following ATA features may be set in the ... length of time allowed for more digits are expected. that is, no digit has been pressed yet. Cisco Small Business ATA Administration Guide 31 Configurable Dial Plan with third-party-callcontrol. Short timeout (S)-Used between digits; Polarity Control The ATA device allows the polarity to be disabled ...
Administration Guide
Page 32
..."guaranteed delivery", which then knows when to the called party equipment that the SIP packages are configured in the System, Line, and PSTN Line tabs. See "ATA Voice Field Reference," on ... a result, TCP overcomes the main disadvantages of status and error reports to assist service providers to SPA2102, SPA3102, and SPA8800. With TCP, new ports do not need to a Syslog Server. SIP...authorized agent, using HTTP with digested authentication, for SIP. Cisco Small Business ATA Administration Guide 32 Report Generation and Event Logging The ATA device reports a variety...
..."guaranteed delivery", which then knows when to the called party equipment that the SIP packages are configured in the System, Line, and PSTN Line tabs. See "ATA Voice Field Reference," on ... a result, TCP overcomes the main disadvantages of status and error reports to assist service providers to SPA2102, SPA3102, and SPA8800. With TCP, new ports do not need to a Syslog Server. SIP...authorized agent, using HTTP with digested authentication, for SIP. Cisco Small Business ATA Administration Guide 32 Report Generation and Event Logging The ATA device reports a variety...
Administration Guide
Page 33
... relies on page 115. SIP Over TLS encrypts only the signaling messages and not the media. Cisco Small Business ATA Administration Guide 33 SIP over Transport Layer Security (TLS). Media loopback is configured in the Line tab(s). SPA2102, SPA3102, and PAP2T devices allow the use media loopback to the transmitter/receiver instead of...
... relies on page 115. SIP Over TLS encrypts only the signaling messages and not the media. Cisco Small Business ATA Administration Guide 33 SIP over Transport Layer Security (TLS). Media loopback is configured in the Line tab(s). SPA2102, SPA3102, and PAP2T devices allow the use media loopback to the transmitter/receiver instead of...
Administration Guide
Page 34
.... If this feature is enabled, the Reg Retry Random Delay setting is configured in the Register Retry Intvl parameter. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Register Retry Enhancements Description The Register Retry Enhancements feature for SPA2102, SPA3102, and PAP2T devices adds flexibility to the delay timers that are...
.... If this feature is enabled, the Reg Retry Random Delay setting is configured in the Register Retry Intvl parameter. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Register Retry Enhancements Description The Register Retry Enhancements feature for SPA2102, SPA3102, and PAP2T devices adds flexibility to the delay timers that are...
Administration Guide
Page 36
...Your ATA Device" section on page 43 • "Provisioning Your ATA Device" section on page 45 Basic Services and Equipment Required To configure your ATA devices, you need the following services and equipment: • An integrated access device or modem for broadband access to the ... how to install your account: • SIP Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36 2 Basic Administration and Configuration This chapter describes the equipment and services that are required to complete the basic administration and...
...Your ATA Device" section on page 43 • "Provisioning Your ATA Device" section on page 45 Basic Services and Equipment Required To configure your ATA devices, you need the following services and equipment: • An integrated access device or modem for broadband access to the ... how to install your account: • SIP Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36 2 Basic Administration and Configuration This chapter describes the equipment and services that are required to complete the basic administration and...
Administration Guide
Page 37
... for your home phone. Upgrading the Firmware for the ATA Device In this procedure, you install the firmware files that you are configuring the complete SPA9000 Voice System, also refer to the documentation for the SPA9000 Voice System. Connect an analog telephone to the Phone ...and clicking the Download Software link. Cisco Small Business ATA Administration Guide 37 You can find the latest firmware by going to step b.) b. STEP 1 Determine the address of the ATA device: a. If you are installing. Basic Installation and Configuration See your the Quick Installation Guide and...
... for your home phone. Upgrading the Firmware for the ATA Device In this procedure, you install the firmware files that you are configuring the complete SPA9000 Voice System, also refer to the documentation for the SPA9000 Voice System. Connect an analog telephone to the Phone ...and clicking the Download Software link. Cisco Small Business ATA Administration Guide 37 You can find the latest firmware by going to step b.) b. STEP 1 Determine the address of the ATA device: a. If you are installing. Basic Installation and Configuration See your the Quick Installation Guide and...
Administration Guide
Page 38
...server to the Ethernet port of the ATA device, the default IP address is announced. Cisco Small Business ATA Administration Guide 38 NOTE If the administration computer is connected to finish your configuration. c. Then click Upgrade. Check the Router > Status page. ATA devices support two ...levels of the ATA device. Basic Administration and Configuration Setting up Your ATA Device After installation and basic configuration of your ATA device, you installed. Extract the Zip file, and then run the executable file to close...
...server to the Ethernet port of the ATA device, the default IP address is announced. Cisco Small Business ATA Administration Guide 38 NOTE If the administration computer is connected to finish your configuration. c. Then click Upgrade. Check the Router > Status page. ATA devices support two ...levels of the ATA device. Basic Administration and Configuration Setting up Your ATA Device After installation and basic configuration of your ATA device, you installed. Extract the Zip file, and then run the executable file to close...
