Administration Guide
Page 4
... the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial... Call Details 72 Using a Mini-Certificate 73 Generating a Mini Certificate 73 SIP Trunking and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78...
... the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial... Call Details 72 Using a Mini-Certificate 73 Generating a Mini Certificate 73 SIP Trunking and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78...
Administration Guide
Page 29
...• Call waiting and silence suppression is automatically disabled for FAX pass-through if the parameter FAX Disable ECAN (Line 1 or 2 tab) is set in the Modem Line Toggle Code. (Set in the Regional tab.) • FAX pass-through is the same as jitter buffering. The jitter level...lower, it shrinks more quickly. If the jitter level is higher, it shrinks more gradually. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Modem and Fax Pass-Through Description • Modem pass-through mode can buffer incoming voice packets to "yes" for...
...• Call waiting and silence suppression is automatically disabled for FAX pass-through if the parameter FAX Disable ECAN (Line 1 or 2 tab) is set in the Modem Line Toggle Code. (Set in the Regional tab.) • FAX pass-through is the same as jitter buffering. The jitter level...lower, it shrinks more quickly. If the jitter level is higher, it shrinks more gradually. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Modem and Fax Pass-Through Description • Modem pass-through mode can buffer incoming voice packets to "yes" for...
Administration Guide
Page 54
... list shows the current supported codecs for voice services. • "Supported Codecs," on page 54 • "Using a FAX Machine," on page 55 • "Managing Caller ID Service," on page 58 • "Silence Suppression and Comfort Noise Generation...SPA2102 / SPA3102 / SPA8000 / SPA8800 • G.711u (configured by default, set your preferred codecs in the FXS Line tab(s); 4 Configuring Voice Services This chapter describes how to configure your ATA device to change the G711u codec which is configured by default) • G.711a • G.726-16 • G.726-24 • G.726-32 Cisco...
... list shows the current supported codecs for voice services. • "Supported Codecs," on page 54 • "Using a FAX Machine," on page 55 • "Managing Caller ID Service," on page 58 • "Silence Suppression and Comfort Noise Generation...SPA2102 / SPA3102 / SPA8000 / SPA8800 • G.711u (configured by default, set your preferred codecs in the FXS Line tab(s); 4 Configuring Voice Services This chapter describes how to configure your ATA device to change the G711u codec which is configured by default) • G.711a • G.726-16 • G.726-24 • G.726-32 Cisco...
Administration Guide
Page 55
...Fax is recommend to optimize fax completion rates. STEP 3 To optimize G.711 fallback fax completion rates, set the following on the Line tab of four connections. The SPA2102... and SPA3102 support a single connection, while the SPA8000 and SPA8800 support one connection for each pair of FXS ports (1/2, 3/4, 5/6, and 7/8) for fax...the SPA2102, SPA3102, SPA8000, and SPA8800. Configuring Voice Services Using a FAX Machine...8226; G.723 Using a FAX Machine You can connect a fax machine to an FXS port ...
...Fax is recommend to optimize fax completion rates. STEP 3 To optimize G.711 fallback fax completion rates, set the following on the Line tab of four connections. The SPA2102... and SPA3102 support a single connection, while the SPA8000 and SPA8800 support one connection for each pair of FXS ports (1/2, 3/4, 5/6, and 7/8) for fax...the SPA2102, SPA3102, SPA8000, and SPA8800. Configuring Voice Services Using a FAX Machine...8226; G.723 Using a FAX Machine You can connect a fax machine to an FXS port ...
Administration Guide
Page 56
... Canceller: no • Silence suppression: no vad Fax Troubleshooting If have problems sending or receiving faxes, complete the following settings: Make sure the Cisco gateway is correctly configured for PSTN termination, disable T.38 (fax relay) and enable fax using a Cisco media gateway use the following steps: STEP 1 Verify that your fax machine is connected: FAX_Passthru_Method: ReINVITE NOTE If...
... Canceller: no • Silence suppression: no vad Fax Troubleshooting If have problems sending or receiving faxes, complete the following settings: Make sure the Cisco gateway is correctly configured for PSTN termination, disable T.38 (fax relay) and enable fax using a Cisco media gateway use the following steps: STEP 1 Verify that your fax machine is connected: FAX_Passthru_Method: ReINVITE NOTE If...
Administration Guide
Page 57
...8226; Delay STEP 5 If faxes fail consistently, capture a copy of fax machine connected to the ATA device. NOTE You may also capture data using a sniffer trace. STEP 7 Identify the type of the web interface settings by selecting Save As > ...Web page, complete from the administration web server page. STEP 8 Contact technical support: • If you are an end user of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. Cisco...
...8226; Delay STEP 5 If faxes fail consistently, capture a copy of fax machine connected to the ATA device. NOTE You may also capture data using a sniffer trace. STEP 7 Identify the type of the web interface settings by selecting Save As > ...Web page, complete from the administration web server page. STEP 8 Contact technical support: • If you are an end user of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. Cisco...
Administration Guide
Page 90
... the IP Address column. Scroll down list. f. Configuring Music on Hold Configuring a Streaming Audio Server 5 Configuring the Streaming Audio Server Use the following settings: • Display Name: Enter an extension number of phones. b. c. b. c. e. Click Submit All Changes. In the Streaming Audio Server (SAS...window. In the list, find the phone that is not is use this audio source as Receptionist Area Fax Machine. • User ID: Enter a three- d. Cisco Small Business ATA Administration Guide 90 In the MOH Server field, enter the extension number that you want to...
... the IP Address column. Scroll down list. f. Configuring Music on Hold Configuring a Streaming Audio Server 5 Configuring the Streaming Audio Server Use the following settings: • Display Name: Enter an extension number of phones. b. c. b. c. e. Click Submit All Changes. In the Streaming Audio Server (SAS...window. In the list, find the phone that is not is use this audio source as Receptionist Area Fax Machine. • User ID: Enter a three- d. Cisco Small Business ATA Administration Guide 90 In the MOH Server field, enter the extension number that you want to...
Administration Guide
Page 92
Configure the FXS settings by using the SPA3102 Line page. Cisco Small Business ATA Administration Guide 92 Both devices provide a VoIP-To-PSTN calling function, which is referred to as a PSTN gateway, as well as a PSTN-... page 100 Connecting to PSTN and VoIP Services Both the SPA3102 and the SPA8800 allow your analog and IP phones to a standard analog telephone or fax machine. FXS Port: The SPA3102 has 1 FXS port that you can connect to participate in calls over the VoIP network and the PSTN.
Configure the FXS settings by using the SPA3102 Line page. Cisco Small Business ATA Administration Guide 92 Both devices provide a VoIP-To-PSTN calling function, which is referred to as a PSTN gateway, as well as a PSTN-... page 100 Connecting to PSTN and VoIP Services Both the SPA3102 and the SPA8800 allow your analog and IP phones to a standard analog telephone or fax machine. FXS Port: The SPA3102 has 1 FXS port that you can connect to participate in calls over the VoIP network and the PSTN.
Administration Guide
Page 93
... as a PSTN gateway and a VoIP gateway. You can configure these settings on the ATA device. The credentials are computed based on the PSTN. Cisco Small Business ATA Administration Guide 93 Configure the FXO settings by way of the VoIP accounts stored on the Voice tab > PSTN... Line page. The Authorization header should include a parameter, where n refers to standard analog telephones or fax machines. The parameter ...
... as a PSTN gateway and a VoIP gateway. You can configure these settings on the ATA device. The credentials are computed based on the PSTN. Cisco Small Business ATA Administration Guide 93 Configure the FXO settings by way of the VoIP accounts stored on the Voice tab > PSTN... Line page. The Authorization header should include a parameter, where n refers to standard analog telephones or fax machines. The parameter ...
Administration Guide
Page 118
... and survives after reboot or power cycle. Codec used by the call ring through mode. Setting this value to Yes can clear or set to Yes when a message is received. Direction of the fax pass-through and answered by NAT. Call 1 and 2 State May take one of tone... Call 1 and 2 Tone Call 1 and 2 Encoder Call 1 and 2 Decoder Call 1 and 2 FAX Call 1 and 2 Type • Connected to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide 118 Status of the call back request is stored in progress...
... and survives after reboot or power cycle. Codec used by the call ring through mode. Setting this value to Yes can clear or set to Yes when a message is received. Direction of the fax pass-through and answered by NAT. Call 1 and 2 State May take one of tone... Call 1 and 2 Tone Call 1 and 2 Encoder Call 1 and 2 Decoder Call 1 and 2 FAX Call 1 and 2 Type • Connected to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide 118 Status of the call back request is stored in progress...
Administration Guide
Page 177
... Normal. DTMF Detection Tx Mode is not available for SIP information and AVT . The value can be set to out-ofband; ATA Voice Field Reference Line page B FAX Codec Symmetric DTMF Process AVT FAX Passthru Method DTMF Tx Method DTMF Tx Mode DTMF Tx Strict Hold Off Time: To force the ATA... to use the DTMF process AVT feature, select yes. Select the fax passthrough method: None, NSE, or ReINVITE. i.e. The default is yes. Default: 90 ms Cisco Small Business ATA ...
... Normal. DTMF Detection Tx Mode is not available for SIP information and AVT . The value can be set to out-ofband; ATA Voice Field Reference Line page B FAX Codec Symmetric DTMF Process AVT FAX Passthru Method DTMF Tx Method DTMF Tx Mode DTMF Tx Strict Hold Off Time: To force the ATA... to use the DTMF process AVT feature, select yes. Select the fax passthrough method: None, NSE, or ReINVITE. i.e. The default is yes. Default: 90 ms Cisco Small Business ATA ...
Administration Guide
Page 178
... Type setting. None does not signal hook flash events. The MIME type for this feature automatically disables the echo canceller when a fax tone is 1. The default is supported by the SPA2102 and the SPA8000. FAX Enable T38 To enable the use the fax process NSE feature, select yes. T.38 is None. The default is detected. Cisco...
... Type setting. None does not signal hook flash events. The MIME type for this feature automatically disables the echo canceller when a fax tone is 1. The default is supported by the SPA2102 and the SPA8000. FAX Enable T38 To enable the use the fax process NSE feature, select yes. T.38 is None. The default is detected. Cisco...
Administration Guide
Page 207
... Otherwise, select no . To enable the echo canceller to adapt, select yes. Otherwise, select no . FAX CED Detect Enable The default is yes. G726-32 Enable The default is yes. Otherwise, select no . ... enable the use of the G726 codec at 16 kbps, select yes. Select the appropriate setting for all calls, select yes. (The call fails if the far end does not support this codec.)... Otherwise, select no. Otherwise, select no . Cisco Small Business ATA Administration Guide 207 To enable the use of the echo canceller, select yes. ...
... Otherwise, select no . To enable the echo canceller to adapt, select yes. Otherwise, select no . FAX CED Detect Enable The default is yes. G726-32 Enable The default is yes. Otherwise, select no . ... enable the use of the G726 codec at 16 kbps, select yes. Select the appropriate setting for all calls, select yes. (The call fails if the far end does not support this codec.)... Otherwise, select no. Otherwise, select no . Cisco Small Business ATA Administration Guide 207 To enable the use of the echo canceller, select yes. ...
Administration Guide
Page 209
...-T T.38 standard for this feature, select yes. SPA will detect FAX tone whether it is taken from the Hook Flash MIME Type setting. FAX Tone Detect Mode The default is yes. The default is yes. Otherwise, select no . FAX Enable T38 The default is None. To use this message body is...callee or caller caller only - INFO uses SIP INFO with the single line signal=hf in the inbound SDP. Otherwise, select no . Cisco Small Business ATA Administration Guide 209 This feature allows the release of the last received valid inbound RTP packet. Otherwise, select no...
...-T T.38 standard for this feature, select yes. SPA will detect FAX tone whether it is taken from the Hook Flash MIME Type setting. FAX Tone Detect Mode The default is yes. The default is yes. Otherwise, select no . FAX Enable T38 The default is None. To use this message body is...callee or caller caller only - INFO uses SIP INFO with the single line signal=hf in the inbound SDP. Otherwise, select no . Cisco Small Business ATA Administration Guide 209 This feature allows the release of the last received valid inbound RTP packet. Otherwise, select no...