MX300 series Quick Start Guide
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...special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your Canon service and support, call (1-800-385-2155), or visit our Web site at a very attractive price. Telephone Device ... Email Tech Support - CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions are ...
...special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your Canon service and support, call (1-800-385-2155), or visit our Web site at a very attractive price. Telephone Device ... Email Tech Support - CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions are ...
MX300 series Quick Start Guide
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... 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Replacing a FINE Cartridge 64 Keeping the Best Printing Results 70 Cleaning Your Machine 71 Troubleshooting 75 An Error Message Is Displayed on the LCD 76 LCD Cannot Be Seen At All 78 An Unintended Language Is Displayed on the LCD...
... 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Replacing a FINE Cartridge 64 Keeping the Best Printing Results 70 Cleaning Your Machine 71 Troubleshooting 75 An Error Message Is Displayed on the LCD 76 LCD Cannot Be Seen At All 78 An Unintended Language Is Displayed on the LCD...
MX300 series Quick Start Guide
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...Error Occurs When the Machine Is Connected to a Computer When an error occurs in printing such as the machine is displayed automatically. Troubleshooting 75 Note This section mainly describes the methods of machine operation for problems you may vary depending on the version of paper or ...paper is jammed, a troubleshooting message is out of your computer, refer to Computer Properly" on page 81 z "Print Results Not Satisfactory" on page 82 z "The ...
...Error Occurs When the Machine Is Connected to a Computer When an error occurs in printing such as the machine is displayed automatically. Troubleshooting 75 Note This section mainly describes the methods of machine operation for problems you may vary depending on the version of paper or ...paper is jammed, a troubleshooting message is out of your computer, refer to Computer Properly" on page 81 z "Print Results Not Satisfactory" on page 82 z "The ...
MX300 series Quick Start Guide
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...in ink absorber to hold the ink used during Print Head Cleaning, for detecting the remaining ink level will need to the machine. 76 Troubleshooting If the error is not resolved, the FINE Cartridge may be installed properly. See "Replacing a FINE Cartridge" on page 64. Press...the OK button to cancel the error so you are recommended to contact your device, you want to use new genuine Canon cartridges in the correct position. Canon recommends to continue printing without this machine. The resulting print quality is not satisfactory, if printing is displayed on the...
...in ink absorber to hold the ink used during Print Head Cleaning, for detecting the remaining ink level will need to the machine. 76 Troubleshooting If the error is not resolved, the FINE Cartridge may be installed properly. See "Replacing a FINE Cartridge" on page 64. Press...the OK button to cancel the error so you are recommended to contact your device, you want to use new genuine Canon cartridges in the correct position. Canon recommends to continue printing without this machine. The resulting print quality is not satisfactory, if printing is displayed on the...
MX300 series Quick Start Guide
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Make sure that matches your Canon service representative. If the problem is set to a size other than A4, Letter or Legal. The paper size setting is not resolved, contact your telephone ... the OK button. z The receiving fax machine did not answer within 55 seconds (after a while. For an overseas call, add pauses to turn on your Canon service representative. Troubleshooting 77
Make sure that matches your Canon service representative. If the problem is set to a size other than A4, Letter or Legal. The paper size setting is not resolved, contact your telephone ... the OK button. z The receiving fax machine did not answer within 55 seconds (after a while. For an overseas call, add pauses to turn on your Canon service representative. Troubleshooting 77
MX300 series Quick Start Guide
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... printed automatically. z If the Power lamp is in the screen-saver mode. On the Operation Panel, press a button other than the ON/OFF button. 78 Troubleshooting When the problem is resolved as described, the fax stored in memory is closed: open it later. z Paper has run out while receiving a fax: replace...
... printed automatically. z If the Power lamp is in the screen-saver mode. On the Operation Panel, press a button other than the ON/OFF button. 78 Troubleshooting When the problem is resolved as described, the fax stored in memory is closed: open it later. z Paper has run out while receiving a fax: replace...
MX300 series Quick Start Guide
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...: 16 times - The desired language is not selected. SPANISH: 5 times - DANISH: 10 times - CZECH: 13 times - POLISH: 15 times - JAPANESE: 0 time - GERMAN: 2 times - SWEDISH: 9 times - Troubleshooting 79 Select the language according to the following procedure. (1)Press the ON/OFF button to turn on the machine. (2)Press the Menu button three times...
...: 16 times - The desired language is not selected. SPANISH: 5 times - DANISH: 10 times - CZECH: 13 times - POLISH: 15 times - JAPANESE: 0 time - GERMAN: 2 times - SWEDISH: 9 times - Troubleshooting 79 Select the language according to the following procedure. (1)Press the ON/OFF button to turn on the machine. (2)Press the Menu button three times...
MX300 series Quick Start Guide
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... to start installation. Installation does not start the setup program, specify your disc drive and then the name of the disc drive depends on the PIXMA XXX screen (where "XXX" is your machine's name), then remove the CD-ROM. (5)Turn the machine off. (6)Restart your computer. (7)Make sure you were ...unable to start automatically when the Setup CD-ROM is not displayed, restart your Canon service representative. 80 Troubleshooting Note To use the Run command to proceed beyond the Printer Connection screen.
... to start installation. Installation does not start the setup program, specify your disc drive and then the name of the disc drive depends on the PIXMA XXX screen (where "XXX" is your machine's name), then remove the CD-ROM. (5)Turn the machine off. (6)Restart your computer. (7)Make sure you were ...unable to start automatically when the Setup CD-ROM is not displayed, restart your Canon service representative. 80 Troubleshooting Note To use the Run command to proceed beyond the Printer Connection screen.
MX300 series Quick Start Guide
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... computer, and then reinstall the MP Drivers. z The USB port on -screen manual. We recommend the cable to be able to install the MP Drivers. Troubleshooting 81 If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer supports USB 2.0 Hi-Speed connection. Obtain and install the...
... computer, and then reinstall the MP Drivers. z The USB port on -screen manual. We recommend the cable to be able to install the MP Drivers. Troubleshooting 81 If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer supports USB 2.0 Hi-Speed connection. Obtain and install the...
MX300 series Quick Start Guide
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... colors, increase the print quality setting and try printing again. * When printing from a PictBridge compliant device. When printing from a Compliant Device" on -screen manual. 82 Troubleshooting If you set the print quality setting by using the Operation Panel on the machine. If you cannot obtain a proper print result. Refer to "Print...
... colors, increase the print quality setting and try printing again. * When printing from a PictBridge compliant device. When printing from a Compliant Device" on -screen manual. 82 Troubleshooting If you set the print quality setting by using the Operation Panel on the machine. If you cannot obtain a proper print result. Refer to "Print...
MX300 series Quick Start Guide
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... not installed properly. The media is no ink left. Many types of paper are clogged. Make sure to be improved by reinstalling the FINE Cartridge. Troubleshooting 83 Remove the FINE Cartridge, then reinstall it . See "When Printing Becomes Faint or Colors Are Incorrect" on the wrong side may be stuck between...
... not installed properly. The media is no ink left. Many types of paper are clogged. Make sure to be improved by reinstalling the FINE Cartridge. Troubleshooting 83 Remove the FINE Cartridge, then reinstall it . See "When Printing Becomes Faint or Colors Are Incorrect" on the wrong side may be stuck between...
MX300 series Quick Start Guide
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Action Clean the paper feed roller. For details on cleaning, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on -screen manual. 84 Troubleshooting See "Media Types You Cannot Use" on page 11. Printed Surface Is Scratched/Paper Is Smudged Cause Paper feed roller is not too... only when necessary. For details on inappropriate type of the paper. Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper. When performing duplex printing, if the specified page size does not match the actual size of the machine is too thin. Inside...
Action Clean the paper feed roller. For details on cleaning, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on -screen manual. 84 Troubleshooting See "Media Types You Cannot Use" on page 11. Printed Surface Is Scratched/Paper Is Smudged Cause Paper feed roller is not too... only when necessary. For details on inappropriate type of the paper. Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper. When performing duplex printing, if the specified page size does not match the actual size of the machine is too thin. Inside...
MX300 series Quick Start Guide
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... . This may also reduce print quality. Especially if you are using plain paper to print images with ink. If you are smudged, try printing again. Troubleshooting 85 We recommend putting unused paper back into the package and keep them on the other side facing up the paper in the Rear Tray...
... . This may also reduce print quality. Especially if you are using plain paper to print images with ink. If you are smudged, try printing again. Troubleshooting 85 We recommend putting unused paper back into the package and keep them on the other side facing up the paper in the Rear Tray...
MX300 series Quick Start Guide
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... them. (1)Open the printer properties dialog box. The print jobs are clogged. Colors Are Uneven or Streaked Cause Print Head nozzles are deleted. 86 Troubleshooting The Print Result Not Satisfactory When Copying Cause Action The original document is displayed, click Yes. If these do not resolve the problem, also see...
... them. (1)Open the printer properties dialog box. The print jobs are clogged. Colors Are Uneven or Streaked Cause Print Head nozzles are deleted. 86 Troubleshooting The Print Result Not Satisfactory When Copying Cause Action The original document is displayed, click Yes. If these do not resolve the problem, also see...
MX300 series Quick Start Guide
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... not loaded properly. For details on loading paper, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on page 14, and prepare the envelopes before loading. Troubleshooting 87 z Always load the paper in portrait orientation in the Rear Tray. However, proper feeding of paper may take longer to the right. While the...
... not loaded properly. For details on loading paper, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on page 14, and prepare the envelopes before loading. Troubleshooting 87 z Always load the paper in portrait orientation in the Rear Tray. However, proper feeding of paper may take longer to the right. While the...
MX300 series Quick Start Guide
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... If the paper tears and a piece remains inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Reprint if necessary. Do not load credit card-sized paper in the machine, and press the OK button on the machine.... the machine correctly. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 88 Troubleshooting If you cannot remove the paper or the paper tears inside the machine, turn the machine off the machine in step (1), all...
... If the paper tears and a piece remains inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Reprint if necessary. Do not load credit card-sized paper in the machine, and press the OK button on the machine.... the machine correctly. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 88 Troubleshooting If you cannot remove the paper or the paper tears inside the machine, turn the machine off the machine in step (1), all...
MX300 series Quick Start Guide
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...is a number) with the administrator privilege. (2)Click Control Panel, then Printer under Hardware and Sound. The MP Drivers may have occurred on . Troubleshooting 89 In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes. Make sure that a port named USBnnn (where "n" ...computer. Check the printer port settings. * In the following the procedure described in your machine's name. (1)Log into a user account with Canon XXX Printer appearing in to the computer, and try printing again. z If you are using . If the port setting is off, turn...
...is a number) with the administrator privilege. (2)Click Control Panel, then Printer under Hardware and Sound. The MP Drivers may have occurred on . Troubleshooting 89 In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes. Make sure that a port named USBnnn (where "n" ...computer. Check the printer port settings. * In the following the procedure described in your machine's name. (1)Log into a user account with Canon XXX Printer appearing in to the computer, and try printing again. z If you are using . If the port setting is off, turn...
MX300 series Quick Start Guide
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... The machine is not connected properly. Your machine is not compatible with the USB cable. Action See "INCOMPATIBLE CAMERA" in Printer on page 76. 90 Troubleshooting While the Power lamp is flashing green, the machine is almost full. For details on how to the machine and the computer. If you are...
... The machine is not connected properly. Your machine is not compatible with the USB cable. Action See "INCOMPATIBLE CAMERA" in Printer on page 76. 90 Troubleshooting While the Power lamp is flashing green, the machine is almost full. For details on how to the machine and the computer. If you are...
MX300 series Quick Start Guide
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...The FINE Cartridge is connected via a USB hub. For details on the LCD and take the appropriate action to clear them. Troubleshooting 91 For errors on non-Canon PictBridge compliant devices, check the error message on how to stop printing. For other troubles on the machine. SERVICE SOON" ...Message Is Displayed on the LCD" on your PictBridge compliant device. * To resume printing, you are using. z For the errors indicated on Canon-brand PictBridge compliant devices. When it is displayed, make sure that are the possible errors that may appear on the LCD on page 76....
...The FINE Cartridge is connected via a USB hub. For details on the LCD and take the appropriate action to clear them. Troubleshooting 91 For errors on non-Canon PictBridge compliant devices, check the error message on how to stop printing. For other troubles on the machine. SERVICE SOON" ...Message Is Displayed on the LCD" on your PictBridge compliant device. * To resume printing, you are using. z For the errors indicated on Canon-brand PictBridge compliant devices. When it is displayed, make sure that are the possible errors that may appear on the LCD on page 76....
MX300 series Quick Start Guide
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... memory. Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Cause The machine is not Follow the procedure described in your Canon service representative. The machine's memory is not correctly connected. There was an error during reception. Either print or delete documents in memory (see "... machine, and unplug the power cord of the machine back in Memory" on . Then ask the sender to your setup sheet. 92 Troubleshooting An error requiring servicing may not be compatible with this machine. See "An Error Message Is Displayed on the LCD" on page 55....
... memory. Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Cause The machine is not Follow the procedure described in your Canon service representative. The machine's memory is not correctly connected. There was an error during reception. Either print or delete documents in memory (see "... machine, and unplug the power cord of the machine back in Memory" on . Then ask the sender to your setup sheet. 92 Troubleshooting An error requiring servicing may not be compatible with this machine. See "An Error Message Is Displayed on the LCD" on page 55....