Network Setup Troubleshooting
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Problems during Software Installation P.4 The Machine is Not Displayed (Detected) P.4 Check Printer Settings dialog box is displayed P.5 Other Troubleshooting Tips Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and ...
Problems during Software Installation P.4 The Machine is Not Displayed (Detected) P.4 Check Printer Settings dialog box is displayed P.5 Other Troubleshooting Tips Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and ...
Network Setup Troubleshooting
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... standard) for the access point again. Check 2 Unplug the access point from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. "WPA/WPA2 Enterprise" is not supported on the access point? Check 4 Is the MAC address filtering enabled on the...
... standard) for the access point again. Check 2 Unplug the access point from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. "WPA/WPA2 Enterprise" is not supported on the access point? Check 4 Is the MAC address filtering enabled on the...
Network Setup Troubleshooting
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... device or contact its manufacturer. For a wired connection, make sure that you follow Check 1, 2, 3, 7 and 8 of "Connection Checklist" on page 11, then A click Back (A). Check Printer Settings dialog box is displayed Check The message appears when the machine cannot be detected. Check 2 Is the machine connected to a network? • For details...
... device or contact its manufacturer. For a wired connection, make sure that you follow Check 1, 2, 3, 7 and 8 of "Connection Checklist" on page 11, then A click Back (A). Check Printer Settings dialog box is displayed Check The message appears when the machine cannot be detected. Check 2 Is the machine connected to a network? • For details...
Network Setup Troubleshooting
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... access point, refer to the manual supplied with the access point or contact its manufacturer. Check 8 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to check the connection, refer to the manual supplied with...
... access point, refer to the manual supplied with the access point or contact its manufacturer. Check 8 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to check the connection, refer to the manual supplied with...
Network Setup Troubleshooting
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...: 4800 dpi x 9600 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gray: 48 bit/8 bit (Film Scan: 48 bit/16 bit or 8 bit) Color: 48 bit/24 bit (RGB each 16 bit/8 bit) (Film scan: 48 bit/48 bit or 24 bit) Communication protocol Wireless LAN Wired LAN Network... available channels differ depending on country or region. *2 Effective range varies depending on your system up to Windows Vista, first uninstall software bundled with the Canon inkjet printer. • Some functions may not be installed. Weight Approx. 10.7 kg (Approx. 23.6 lb) * With the Print Head and ink tanks installed....
...: 4800 dpi x 9600 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gray: 48 bit/8 bit (Film Scan: 48 bit/16 bit or 8 bit) Color: 48 bit/24 bit (RGB each 16 bit/8 bit) (Film scan: 48 bit/48 bit or 24 bit) Communication protocol Wireless LAN Wired LAN Network... available channels differ depending on country or region. *2 Effective range varies depending on your system up to Windows Vista, first uninstall software bundled with the Canon inkjet printer. • Some functions may not be installed. Weight Approx. 10.7 kg (Approx. 23.6 lb) * With the Print Head and ink tanks installed....
Getting Started
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... to select particular items to install this software later.) 18 USB Connection An internet connection is required for installation. (It is a printer driver suitable for printing High Dynamic Range images (full 16-bit workflow) using Internet Explorer 7 or later, you can install the XPS... Printer Driver from Custom Install (Windows Vista SP1 or later). • When installing the XPS Printer Driver, select the MP Drivers at the same time. • The XPS Printer Driver is also possible to install, click Custom Install.
... to select particular items to install this software later.) 18 USB Connection An internet connection is required for installation. (It is a printer driver suitable for printing High Dynamic Range images (full 16-bit workflow) using Internet Explorer 7 or later, you can install the XPS... Printer Driver from Custom Install (Windows Vista SP1 or later). • When installing the XPS Printer Driver, select the MP Drivers at the same time. • The XPS Printer Driver is also possible to install, click Custom Install.
Getting Started
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... the User Registration B □ About Extended Survey Program The product serial number is located inside the machine (as shown in the illustration). 6 Select Use the printer via USB, then click Next. If you can agree to proceed with the software installation. Follow any on Mac OS X v.10.3.9. The serial number is...
... the User Registration B □ About Extended Survey Program The product serial number is located inside the machine (as shown in the illustration). 6 Select Use the printer via USB, then click Next. If you can agree to proceed with the software installation. Follow any on Mac OS X v.10.3.9. The serial number is...
Getting Started
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...you want to select particular items to install this software later.) Network Connection 37 An internet connection is required for installation. (It is a printer driver suitable for printing High Dynamic Range images (full 16-bit workflow) using Internet Explorer 7 or later, you are installed all together. ...Vista/XP • If you can install the XPS Printer Driver from Custom Install. (Windows Vista SP1 or later.) • When installing the XPS Printer Driver, select the MP Drivers at the same time. • The XPS Printer Driver is also possible to install, click Custom Install....
...you want to select particular items to install this software later.) Network Connection 37 An internet connection is required for installation. (It is a printer driver suitable for printing High Dynamic Range images (full 16-bit workflow) using Internet Explorer 7 or later, you are installed all together. ...Vista/XP • If you can install the XPS Printer Driver from Custom Install. (Windows Vista SP1 or later.) • When installing the XPS Printer Driver, select the MP Drivers at the same time. • The XPS Printer Driver is also possible to install, click Custom Install....
Getting Started
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Install the Software 5 6 Select Use the printer on -screen instructions to proceed with the software installation. Read the License Agreement screen carefully and click Yes. 38 Network Connection • Follow any on network, then click Next.
Install the Software 5 6 Select Use the printer on -screen instructions to proceed with the software installation. Read the License Agreement screen carefully and click Yes. 38 Network Connection • Follow any on network, then click Next.
Getting Started
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... start again from step and be sure to select Use the printer on -screen instructions and proceed with the installation. Network Connection 39 When the Printer Detection screen appears, click Next. • If the Printer Detection screen is not displayed, the connection method is not correctly...in step . Click Cancel and start again from step , then be sure to select Use the printer on network in step . 7 When the Printer Detection screen appears, click Next. • If the Printer Detection screen is not displayed, the connection method is not correctly selected in step .
... start again from step and be sure to select Use the printer on -screen instructions and proceed with the installation. Network Connection 39 When the Printer Detection screen appears, click Next. • If the Printer Detection screen is not displayed, the connection method is not correctly...in step . Click Cancel and start again from step , then be sure to select Use the printer on network in step . 7 When the Printer Detection screen appears, click Next. • If the Printer Detection screen is not displayed, the connection method is not correctly selected in step .
Getting Started
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... If the machine is displayed. Refer to "Install the Software (Registration)" on page 46. • If the machine is not detected, Check Printer Settings dialog box is not detected, refer to the printed manual: Network Setup Troubleshooting. For Wired Connection Go to the printed manual: Network Setup Troubleshooting... dialog box appears, click Next or Complete. Make sure there is no problem, then click Next again on the screen in Printers, then click Next. Make sure there is no problem, then click Update. On the Canon IJ Network Tool screen, select MP990 series in step .
... If the machine is displayed. Refer to "Install the Software (Registration)" on page 46. • If the machine is not detected, Check Printer Settings dialog box is not detected, refer to the printed manual: Network Setup Troubleshooting. For Wired Connection Go to the printed manual: Network Setup Troubleshooting... dialog box appears, click Next or Complete. Make sure there is no problem, then click Next again on the screen in Printers, then click Next. Make sure there is no problem, then click Update. On the Canon IJ Network Tool screen, select MP990 series in step .
Getting Started
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Ensure that is displayed in Connection performance between the Printer and the Access Point. • You can cancel measuring by clicking Cancel. When the Connection Performance Measurement screen appears, click Next. Confirm the measurement results, ... page 42! For details, refer to the displayed message or the help file, then click Remeasurement. Ensure that is displayed in Connection Performance between the printer and the access point. • You can cancel measuring by clicking Cancel. For details, refer to the displayed message or the help file, then click...
Ensure that is displayed in Connection performance between the Printer and the Access Point. • You can cancel measuring by clicking Cancel. When the Connection Performance Measurement screen appears, click Next. Confirm the measurement results, ... page 42! For details, refer to the displayed message or the help file, then click Remeasurement. Ensure that is displayed in Connection Performance between the printer and the access point. • You can cancel measuring by clicking Cancel. For details, refer to the displayed message or the help file, then click...
Getting Started
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Go to Step - . 42 Network Connection • The alphanumeric characters after Canon MP990 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of the following. −...Go to the network device with the Ethernet cable. Windows users: read "Install the Software (Information)" on a Macintosh computer. When the Register Printer and Scanner screen appears, click Register Printer. □ Proceed to the section that relates to register the machine on page 46. Install the Software (Registration) This section describes how...
Go to Step - . 42 Network Connection • The alphanumeric characters after Canon MP990 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of the following. −...Go to the network device with the Ethernet cable. Windows users: read "Install the Software (Information)" on a Macintosh computer. When the Register Printer and Scanner screen appears, click Register Printer. □ Proceed to the section that relates to register the machine on page 46. Install the Software (Registration) This section describes how...
Getting Started
Page 45
When the Printer List window appears, click Add. A Mac OS X v.10.5.x Mac OS X v.10.4.x - 2 - Click More Printers in the list of printers, then click Add. • When the You have no printers available. 2 - screen appears, click Add. Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the Printer Browser screen. B Mac OS X v.10.4.x Mac OS X v.10.3.9 - 1 1 2 Install the Software (Registration) Mac OS X v.10.3.9 - 3 Select Canon MP990 series and click Add. Go to Step . Network Connection 43
When the Printer List window appears, click Add. A Mac OS X v.10.5.x Mac OS X v.10.4.x - 2 - Click More Printers in the list of printers, then click Add. • When the You have no printers available. 2 - screen appears, click Add. Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the Printer Browser screen. B Mac OS X v.10.4.x Mac OS X v.10.3.9 - 1 1 2 Install the Software (Registration) Mac OS X v.10.3.9 - 3 Select Canon MP990 series and click Add. Go to Step . Network Connection 43
Getting Started
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Go to Step . screen appears, click Add. C Mac OS X v.10.3.9 4 1 2 3 Make sure that Canon MP990 series is added to the list of printers. Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the list of printers. Install the Software (Registration) 2 - Go to Step . 44 Network Connection • When the You have no printers available. When the Printer List window appears, click Add. Make sure that Canon MP990 series is added to the list of printers, then click Add.
Go to Step . screen appears, click Add. C Mac OS X v.10.3.9 4 1 2 3 Make sure that Canon MP990 series is added to the list of printers. Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the list of printers. Install the Software (Registration) 2 - Go to Step . 44 Network Connection • When the You have no printers available. When the Printer List window appears, click Add. Make sure that Canon MP990 series is added to the list of printers, then click Add.
Getting Started
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Select Canon MP990 series on page 46! Next, read "Install the Software (Information)" on the Scan-from-PC Settings screen, then click OK. 3 4 Install the Software (Registration) 5 When the Register Printer and Scanner screen appears, click Register Scanner. Network Connection 45 When the Register Printer and Scanner screen appears, click Next.
Select Canon MP990 series on page 46! Next, read "Install the Software (Information)" on the Scan-from-PC Settings screen, then click OK. 3 4 Install the Software (Registration) 5 When the Register Printer and Scanner screen appears, click Register Scanner. Network Connection 45 When the Register Printer and Scanner screen appears, click Next.
Getting Started
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You can start Solution Menu from the Canon Solution Menu icon on the desktop (Windows) or on the country or region of the machine! If you to make full use of purchase. 52 ... Solution Menu is a gateway to functions and information that allow you have a problem with a single click. Example: Windows Vista Click this button to open My Printer (Windows only). *The buttons displayed vary depending on the Dock (Macintosh).
You can start Solution Menu from the Canon Solution Menu icon on the desktop (Windows) or on the country or region of the machine! If you to make full use of purchase. 52 ... Solution Menu is a gateway to functions and information that allow you have a problem with a single click. Example: Windows Vista Click this button to open My Printer (Windows only). *The buttons displayed vary depending on the Dock (Macintosh).
Network Guide
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Downloading and Installing the Drivers > Step Four Select Use the Printer on network on the Connection method screen, and then click Next. Step Five After searching for printers, the Detected Printers List appears. Verify your printer is detected and click Next. 17
Downloading and Installing the Drivers > Step Four Select Use the Printer on network on the Connection method screen, and then click Next. Step Five After searching for printers, the Detected Printers List appears. Verify your printer is detected and click Next. 17
Network Guide
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Downloading and Installing the Drivers > Step Eight Confirm the measurement results, and then click Finish. If the following window appears, click OK to restart or Cancel to restart later Ensure that is displayed in Connection Performance between the Printer and the Access Point. • If an icon other than appears, improve the communication status by referring to the displayed message or the help file, then click Remeasurement. 19
Downloading and Installing the Drivers > Step Eight Confirm the measurement results, and then click Finish. If the following window appears, click OK to restart or Cancel to restart later Ensure that is displayed in Connection Performance between the Printer and the Access Point. • If an icon other than appears, improve the communication status by referring to the displayed message or the help file, then click Remeasurement. 19
Network Guide (MAC)
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... the Driver To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the Canon USA Download Library Click here to go to the computer's hard disk. The installation process takes about 20 minutes. (The installation time varies depending... on the computer environment or the number of applications to be copied (installed) to the Canon USA download library Step Two Select Multifunction Printers in the first menu dropdown, Inkjet in the second and your model in the third.
... the Driver To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the Canon USA Download Library Click here to go to the computer's hard disk. The installation process takes about 20 minutes. (The installation time varies depending... on the computer environment or the number of applications to be copied (installed) to the Canon USA download library Step Two Select Multifunction Printers in the first menu dropdown, Inkjet in the second and your model in the third.
