Get support for Canon MP990 - PIXMA Color Inkjet

Canon MP990 Support Question

Canon MP990 Support Question

Find answers below for this question about Canon MP990 - PIXMA Color Inkjet.
Need a Canon MP990 manual? We have 8 online manuals for this item!
Question posted by craeae on July 7th, 2012

The Message In My Print Window Says The Printer Is Off Line. How Do I Fix This?

The person who posted this question about this Canon product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Canon MP990 Manual Pages

Network Setup Troubleshooting - Page 2

... (Detected) P.4 Check Printer Settings dialog box is ...for operation or additional explanations. If you cannot find a description for Windows users. is Displayed P.3 Multiple access points with the same name exist... Reference Information Entering the Access Point's Wireless LAN Settings Directly on your network device (router, access point, etc.) or application software. P.6 P.6 P.6 P.7...
Network Setup Troubleshooting - Page 3

... unique number assigned to each network device. • MAC address filtering A function to block access from the power outlet and plug it in the printed manual: Getting Started. To establish.... Check 2 Unplug the access point from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point...
Network Setup Troubleshooting - Page 6

...in "Wireless Setup" on page 23 and onward or "Wired Setup" on page 33 in the printed manual: Getting Started. If the machine is Not Displayed (Detected) Check A A Connection failed. ...settings manually. WPS Settings Cannot connect. is Displayed Action The message appears when multiple access points are enabled. Set the network device to accept the IP address of the machine. • ...
Network Setup Troubleshooting - Page 7

... 2, 3, 7 and 8 of "Connection Checklist" on how to check settings of the network device, refer to the manual supplied with the access point or contact its manufacturer. Disable the privacy ...of the network device, then click Update (A). • For details on page 33 in the printed manual: Getting Started. Check Printer Settings dialog box is displayed Check The message appears when the...
Network Setup Troubleshooting - Page 13

... the machine, are possible? Check 2 Are the machine and network device (router, access point, etc.) turned on each device. Turn on ? A message may appear on the computer monitor warning that Canon software is the ... oven, refrigerator, etc. Check 5 Are the access point and machine installed in the printed manual: Getting Started. Also, is already turned on, turn it off, then turn it...
Network Setup Troubleshooting - Page 14

...IEEE802.11b or IEEE802.11g (2.4 GHz). • For details on page 30 and onward in the printed manual: Getting Started. If the Ethernet cable is connected to the WAN side of the access point, ... the router or contact its manufacturer. Check 8 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to check the...
Network Setup Troubleshooting - Page 15

...Printing...Windows XP only) A4/Letter, 8.5'' x 11.7''/216 x 297 mm Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gray: 48 bit/8 bit (Film Scan: 48 bit/16 bit or 8 bit) Color...Windows Vista, XP or 2000 pre-installed. • To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer...
Getting Started - Page 3

... the Included Items 3 Choosing a Location 4 Unlock the Scanning Unit (Cover 4 Hardware Setup 5 Turn the Power On 5 Install the Print Head 6 Install the Ink Tanks 9 Align the Print Head 12 Selec t C o n n e c t i o n M e t h o d 14 Select Connection Method 14...Machine 53 Print Photos from a Memory Card 54 Try Copying 57 Print Photos from a Computer 58 Reference Information 59 ...
Getting Started - Page 20

.... • If you can install the XPS Printer Driver from Custom Install (Windows Vista SP1 or later). • When installing the XPS Printer Driver, select the MP Drivers at the same time. • The XPS Printer Driver is a printer driver suitable for installation. (It is required for printing High Dynamic Range images (full 16-bit workflow...
Getting Started - Page 37

...Windows Vista operating system Ultimate Edition (hereafter referred to access the network. Network Connection 35 If such a warning message... appears, set the security software to always allow access. • Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are not supported. □ For Windows... is turned on, a warning message may be copied (installed) to...
Getting Started - Page 39

... 16-bit workflow) using Easy-PhotoPrint Pro. For Windows Vista • You can use the Web print software Easy-WebPrint EX. For Windows Vista/XP • If you can install the XPS Printer Driver from Custom Install. (Windows Vista SP1 or later.) • When installing the XPS Printer Driver, select the MP Drivers at the same...
Getting Started - Page 46

... the Printer List window appears, click Add. Go to the list of printers. Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the list of printers. Make sure that Canon MP990 series is added to Step . 44 Network Connection • When the You have no printers available. Go to the list of printers...
Getting Started - Page 58

Press the Color button (F). Saved data may be damaged. After printing, open the Card Slot Cover, pinch the memory card and pull it straight out. Printing will start. After removing the memory card, close the Card Slot Cover. 56 After Installing the Machine • Do not remove the memory card while ...
Network Guide - Page 19

... Installing the Drivers > Step Eight Confirm the measurement results, and then click Finish. If the following window appears, click OK to restart or Cancel to restart later Ensure that is displayed in Connection Performance between the Printer and the Access Point. • If an icon other than appears, improve the communication status...
Network Installation Guide - Page 10

... Installing the Drivers > Step Eight Confirm the measurement results, and then click Finish. If the following window appears, click OK to restart or Cancel to restart later Ensure that is displayed in Connection Performance between the Printer and the Access Point. • If an icon other than appears, improve the communication status...
Obtaining Network Key - Page 6

Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. 6 Please refer to the Getting Started Guide if you are unable to display the below window on the printer.
Obtaining Network Key - Page 8

... A to numbers(base 16 number). The "Canon PIXMA Wireless Setup Assistant" tool is . > 8 Using the Canon PIXMA Wireless Setup Assistant Step Four 1. Write the number down the Network Key of the access point. Then, write down as the ones in addition to F in the Access Points window displayed on the printer unit (Step One). 3.
Obtaining Network Key - Page 9

... entering the network key is displayed. Proceed with the remainder of the printer unit, select the access point specified in the Getting Started Guide. 9 When the window for selecting access point of the setup as described in the step 4, then click OK. 2. Click OK. Using the Canon PIXMA Wireless Setup Assistant > Step Five 1.
Obtaining Network Key (MAC) - Page 7

Using the Canon PIXMA Wireless Setup Assistant Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. 7 Please refer to the Getting Started Guide if you are unable to display the below window on the printer.
Obtaining Network Key (MAC) - Page 11

... is displayed, enter the key you copied in the Getting Started Guide. 11 Using the Canon PIXMA Wireless Setup Assistant Step Seven 1. In the window for entering the network key is displayed, proceed with the remainder of the printer unit, select the access point specified in the step 4, then click OK. 2. Click OK...

Similar Questions

Help With Mp990 And Mac Os 10.7.5 Support Code : 300 The Printer Does Not Respo
Support Code : 300 The printer does not respond. Make sure that the printer is plugged in, powered-o...
(Posted by srfhakomi 9 years ago)
I Have A Pixma Mp990 Inkjet And It Will Not Print From The Computer.
It will print test pages but just puts out blank sheets when trying to print from a computer. Does i...
(Posted by jssmith15 10 years ago)
Ask a New Question
Use the box below to post a new question about this Canon product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Canon Manuals

Find free Canon MP990 - PIXMA Color Inkjet manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Canon Reviews

View thousands of Canon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Canon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Canon customer service rankings, employee comments and much more from our sister site.

Canon Recalls

Find comprehensive Canon recall information updated hourly on RecallOwl.com.