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Canon MP990 Support Question

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Question posted by srfhakomi on December 30th, 2014

Help With Mp990 And Mac Os 10.7.5 Support Code : 300 The Printer Does Not Respo

Support Code : 300 The printer does not respond. Make sure that the printer is plugged in, powered-on, and properly connected to your computer.

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Answer #1: Posted by Odin on December 30th, 2014 6:33 PM

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Odin

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Although I don't know what your question is (you didn't ask one!) the answer from alfiemoore388 at http://community.usa.canon.com/t5/Wireless-Networking/Support-Code-300-The-printer-does-not-respond-printer-will-not/td-p/85156 may help. Good luck.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon MP990 Manual Pages

Network Setup Troubleshooting - Page 3

...wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. Enable SSID broadcast (connection ...Displayed (Detected) Check Check 1 Make sure that you follow Check 1, 2, 5 and 6 of "Connection Checklist" on page 11, ...on the machine to block access from the power outlet and plug it in the printed manual: Getting Started....

Network Setup Troubleshooting - Page 6

...Check 1 For a wireless connection, make sure that does not support WPS, configure settings manually. Check 2 Is the machine connected to a network? &#...Connection failed. For a wired connection, make sure that you follow Check 1, 2, 3, 4, 5 and 6 of "Connection Checklist" on page 23 in the printed manual: Getting Started. Check 3 Is the IP filtering feature enabled on the network device...

Network Setup Troubleshooting - Page 10

... the key input format is characters. Selecting other key numbers will disable the connection between 8 and 63 characters. Letters are not case sensitive if the format is hexadecimal. 3 Make sure that the network key is correct, then press the OK button. 8-B WPA... button. 8-A WEP 1 Select the network key format. • Select Characters when the network key is 10 or 26 characters (digits).

Network Setup Troubleshooting - Page 15

... MB Mac OS X v.10.3.9 PowerPC G5, PowerPC G4, PowerPC G3 128 MB Browser Internet Explorer 6 or later Safari Hard Disk Space 750 MB Note: For bundled software installation. 800 MB Note: For bundled software installation. We recommend that you keep your system up to Windows Vista, first uninstall software bundled with the Canon inkjet printer...

Getting Started - Page 17

... on as "Windows Vista") and Mac OS X v.10.5.x. USB Connection Install the Software To use the machine by connecting it to a computer, software including the drivers needs to be installed.) The screens below are not supported. The installation resumes once your computer has restarted. • Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are based on -

Getting Started - Page 21

6 Select Use the printer via USB, then click Next. Follow any on Mac OS X v.10.3.9. If you click Do not agree, the Extended Survey Program will not be installed. (This has no effect on the ... inside the machine (as shown in the illustration). The serial number is required when registering the product. USB Connection 19 If you can agree to proceed with the software installation.

Getting Started - Page 37

... process. If such a warning message appears, set the security software to always allow access. • Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are not supported. □ For Windows Vista/ XP If you can use the machine by connecting it to a computer, software including the drivers needs to be necessary to restart your security software...

Getting Started - Page 42

... displayed. On the Canon IJ Network Tool screen, select MP990 series in step . Make sure there is no problem, then click Update. Make sure there is no problem, then click Next again on the screen in Printers, then click Next. Install the Software 9 8 40 Network Connection When the Detected Printers List dialog box appears, select the machine, then...

Getting Started - Page 44

... after Canon MP990 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of any security software is turned off. − Wireless Connection: The computer is connected to the access point. − Wired Connection: The machine is turned on a Macintosh computer. Go to the network device with the...

Getting Started - Page 45

... click Add. B Mac OS X v.10.4.x Mac OS X v.10.3.9 - 1 1 2 Install the Software (Registration) Mac OS X v.10.3.9 - 3 Select Canon MP990 series and click Add. 2 - Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the Printer Browser screen. A Mac OS X v.10.5.x Mac OS X v.10.4.x - 2 - Go to Step . Network Connection 43 Click More Printers in the list...

Getting Started - Page 46

...) 2 - Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the list of printers. Go to Step . 44 Network Connection • When the You have no printers available. Make sure that Canon MP990 series is added to the list of printers. screen appears, click Add. C Mac OS X v.10.3.9 4 1 2 3 Make sure that Canon MP990 series is added to the list of...

Getting Started - Page 48

... cassette screen appears, follow the onscreen instructions to "Loading Paper" on page 48. 46 Network Connection • When opening the Scanning Unit (Cover) (A), the Print Head Holder moves automatically. • The screen does not appear on Mac OS X v.10.3.9. The serial number is required when registering the product. If you can agree to Extended...

Getting Started - Page 52

... paper in portrait orientation with the printing side facing up , then slant it straight up . Loading Paper 7 8 9 3 2 H 1 10 J Open the Paper Support (H) and pull it back. Load paper in the onscreen manual: Basic Guide. Make sure that the paper stack does not exceed the line (J). 50 After Installing the Machine • For details on...

Network Guide (MAC) - Page 1

Installing Your Multifunction to Your Network for the First Time PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Mac OS 1

Network Guide (MAC) - Page 3

... to Your Network for the First Time PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Mac OS Preparing to Connect My Multifunction to My Network 4 Network Requirements 4 Important Information You Need Before Adding Your Multifunction 5 Adding Your Multifunction to the Network 6 Confirm Connection Status 10 Downloading & Installing the Drivers 13 Download ingthe Driver 13 Installing...

Network Installation Guide (MAC) - Page 1

Installing Your Multifunction On Additional Computers PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Mac OS 1

Network Installation Guide (MAC) - Page 3

Installing Your Multifunction On Additional Computers PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Mac OS Downloading & Installing the Drivers 4 Downloading the Driver 4 Installing the Driver 7 Adding the Machine 13 3

Obtaining Network Key (MAC) - Page 3

Obtaining Your Network Key PIXMA MP990 / PIXMA MX640 / PIXMA MP560 Mac OS Introduction 4 Download the Canon PIXMA Wireless Setup Assistant 5 Using the Canon PIXMA Wireless Setup Assistant 7 Troubleshooting 12 3

Obtaining Network Key (MAC) - Page 4

... able to proceed past the Access Points screen during wireless setup because the required Network Key is supported on Mac OS X 10.4 or greater 4 Introduction Introduction If you are unable to retrieve the information using the Canon PIXMA Wireless Setup Assistant. NOTE: The Wireless Setup Assistant is not known, you do not need this tool...

Obtaining Network Key (MAC) - Page 9

... button in Mac OS X v10.5/v10.6. 2. Using the Canon PIXMA Wireless Setup Assistant Step Four When the following dialog is displayed, click Allow Once in Mac OS X v10.4, Allow in each dialog. 3. When the "Confirm Access to Keychain" dialog is displayed, click OK. Do not click Always Allow, the information will not be obtained properly. 9 Step...