Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 1
... Useful Tasks Next Page Network Setting Procedure Security Functions Searching in the Address Book P.1-1 P.2-1 P.3-1 P.4-1 P.5-1 P.6-1 P.7-1 P.8-1 P.9-1 P.10-1 P.11-1 Using the Fax Functions Using the Scan Functions Maintenance Troubleshooting Registering/ Setting the Various Functions Appendix Please read this guide before operating this guide, store it in a safe place for future reference. 1 2 3 4 5 6 7 8 9 10 11 Before...
... Useful Tasks Next Page Network Setting Procedure Security Functions Searching in the Address Book P.1-1 P.2-1 P.3-1 P.4-1 P.5-1 P.6-1 P.7-1 P.8-1 P.9-1 P.10-1 P.11-1 Using the Fax Functions Using the Scan Functions Maintenance Troubleshooting Registering/ Setting the Various Functions Appendix Please read this guide before operating this guide, store it in a safe place for future reference. 1 2 3 4 5 6 7 8 9 10 11 Before...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 10
... Earth Campaign U.S.A. Is the machine in the Output Area and Rear Cover (MF8050Cn Only) 9-8 Display Messages Error Code If Appears Troubleshooting Check the Following First Is the power switch turned ON? PROGRAM Packaging Shipping 8-10 8-10 8-10 8-10 8-11 CANADA PROGRAM-... the Machine Precautions when Transporting the Machine 8-13 8-14 Index 11-4 9. Troubleshooting Clearing Jams Document Jams in the Feeder Paper Jams in the Paper Cassette (Cassette 1 or 2) Paper Jams in the Multi-purpose Tray (MF8350Cdn Only) Paper Jams in the Manual Feed Slot (MF8050Cn Only) 9-1 9-2 ...
... Earth Campaign U.S.A. Is the machine in the Output Area and Rear Cover (MF8050Cn Only) 9-8 Display Messages Error Code If Appears Troubleshooting Check the Following First Is the power switch turned ON? PROGRAM Packaging Shipping 8-10 8-10 8-10 8-10 8-11 CANADA PROGRAM-... the Machine Precautions when Transporting the Machine 8-13 8-14 Index 11-4 9. Troubleshooting Clearing Jams Document Jams in the Feeder Paper Jams in the Paper Cassette (Cassette 1 or 2) Paper Jams in the Multi-purpose Tray (MF8350Cdn Only) Paper Jams in the Manual Feed Slot (MF8050Cn Only) 9-1 9-2 ...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 11
.... This manual describes the basic machine operations. Before Using the Machine Document and Paper Handling Copying Printing from Computer • Troubleshooting • Maintenance • Setting Menu List • Specifications v This manual describes the settings for the Machine Starter Guide ...e-Manual is included in the Address Book • Using the Fax Functions This manual Using the Scan Functions Maintenance Troubleshooting Registering/Setting the Various Functions • Appendix e-Manual Read the desired chapter to suit your needs. Manuals for the machine...
.... This manual describes the basic machine operations. Before Using the Machine Document and Paper Handling Copying Printing from Computer • Troubleshooting • Maintenance • Setting Menu List • Specifications v This manual describes the settings for the Machine Starter Guide ...e-Manual is included in the Address Book • Using the Fax Functions This manual Using the Scan Functions Maintenance Troubleshooting Registering/Setting the Various Functions • Appendix e-Manual Read the desired chapter to suit your needs. Manuals for the machine...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 18
... at the website. If you cannot solve the problem or if you , visit http://www.canon.ca/ or 1-800-OK-CANON • If the problem cannot be corrected by -step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions..., visit http://www.canon.ca/ • Free live technical support number above technical support options, repair options are subject to change...
... at the website. If you cannot solve the problem or if you , visit http://www.canon.ca/ or 1-800-OK-CANON • If the problem cannot be corrected by -step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions..., visit http://www.canon.ca/ • Free live technical support number above technical support options, repair options are subject to change...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 122
...then dispose of counterfeit toner cartridge. If the skin becomes irritated or you are counterfeit Canon toner cartridges in burns. If toner gets into direct contact with your eyes or ...wash with cold water and consult a physician. 1 Press [ ] (Toner Gauge). For more than one color may cause toner remaining inside of the toner cartridge. • Avoid locations subject to high temperature, high...the drum surface is exposed to standby mode. Use of a used for more information, see "Troubleshooting" in the e-Manual. * Even if or is kept upright or upside down, the toner ...
...then dispose of counterfeit toner cartridge. If the skin becomes irritated or you are counterfeit Canon toner cartridges in burns. If toner gets into direct contact with your eyes or ...wash with cold water and consult a physician. 1 Press [ ] (Toner Gauge). For more than one color may cause toner remaining inside of the toner cartridge. • Avoid locations subject to high temperature, high...the drum surface is exposed to standby mode. Use of a used for more information, see "Troubleshooting" in the e-Manual. * Even if or is kept upright or upside down, the toner ...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 131
... blinking? Chapter Troubleshooting This section describes solutions for cases such as paper jam and when problems are not solved. 9 Clearing Jams Document Jams in the Feeder Paper Jams in the Paper Cassette (Cassette 1 or 2) Paper Jams in the Multi-purpose Tray (MF8350Cdn Only) Paper... Jams in the Manual Feed Slot (MF8050Cn Only) 9-2 9-2 9-3 9-4 9-5 Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only) 9-6 Paper Jams in the Output Area (MF8350Cdn Only) 9-7 Paper Jams in Sleep mode? Is the Error indicator on the display? Is the telephone line connected or configured properly?...
... blinking? Chapter Troubleshooting This section describes solutions for cases such as paper jam and when problems are not solved. 9 Clearing Jams Document Jams in the Feeder Paper Jams in the Paper Cassette (Cassette 1 or 2) Paper Jams in the Multi-purpose Tray (MF8350Cdn Only) Paper... Jams in the Manual Feed Slot (MF8050Cn Only) 9-2 9-2 9-3 9-4 9-5 Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only) 9-6 Paper Jams in the Output Area (MF8350Cdn Only) 9-7 Paper Jams in Sleep mode? Is the Error indicator on the display? Is the telephone line connected or configured properly?...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 132
Also, do so may result in burns or electrical shock. Troubleshooting 1 Press [ ]. "Document Jams in the Feeder" (→P.9-2) "Paper Jams in the Paper Cassette (Cassette 1 or 2)" (→P.9-3) "Paper Jams in the Multi-purpose Tray (MF8350Cdn Only)" (→ P.9-4) "Paper Jams in the Manual Feed Slot (MF8050Cn Only)" (→ P.9-5) "Paper Jams in the Rear Cover... that you are using meets the requirements for assistance if needed. Press [ ] to do not put your hands forcibly into contact with your local authorized Canon dealer or the Canon help line for use.
Also, do so may result in burns or electrical shock. Troubleshooting 1 Press [ ]. "Document Jams in the Feeder" (→P.9-2) "Paper Jams in the Paper Cassette (Cassette 1 or 2)" (→P.9-3) "Paper Jams in the Multi-purpose Tray (MF8350Cdn Only)" (→ P.9-4) "Paper Jams in the Manual Feed Slot (MF8050Cn Only)" (→ P.9-5) "Paper Jams in the Rear Cover... that you are using meets the requirements for assistance if needed. Press [ ] to do not put your hands forcibly into contact with your local authorized Canon dealer or the Canon help line for use.
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 133
Is all of the jammed paper removed? Place documents in MF8350Cdn, pull out the optional paper cassette also. 3 5 6 Close the feeder cover. If the optional paper cassette (Cassette 2) is ready to print. The machine is...with [ ], and then press [OK]. Keys to remove jammed paper. * Cassette 2 (optional) can be used only for this operation Troubleshooting 4 5 Insert the paper cassette into the machine. Paper Jams in MF8350Cdn, close the optional paper cassette also. Press [ ] to exit the operation screen. If the optional paper cassette (Cassette 2) is installed...
Is all of the jammed paper removed? Place documents in MF8350Cdn, pull out the optional paper cassette also. 3 5 6 Close the feeder cover. If the optional paper cassette (Cassette 2) is ready to print. The machine is...with [ ], and then press [OK]. Keys to remove jammed paper. * Cassette 2 (optional) can be used only for this operation Troubleshooting 4 5 Insert the paper cassette into the machine. Paper Jams in MF8350Cdn, close the optional paper cassette also. Press [ ] to exit the operation screen. If the optional paper cassette (Cassette 2) is installed...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 134
.... (A) 9-4 Troubleshooting If the jammed paper cannot be used for this operation 4 Pull out the paper cassette. Press [OK] to remove jammed paper. Paper jam. OK 1 Press [ ]. Paper Jams in print quality. Keys to be removed easily Do not try to remove it may result in deterioration in the Multi-purpose Tray (MF8350Cdn...
.... (A) 9-4 Troubleshooting If the jammed paper cannot be used for this operation 4 Pull out the paper cassette. Press [OK] to remove jammed paper. Paper jam. OK 1 Press [ ]. Paper Jams in print quality. Keys to be removed easily Do not try to remove it may result in deterioration in the Multi-purpose Tray (MF8350Cdn...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 135
OK 1 8 9 Insert the paper cassette into the machine. Press [ ] to remove jammed paper. Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only)" (→P.9-6) and remove the paper. 3 Open the manual feed slot cover. 9-5 Press [OK] to print. The machine is ready to exit the operation screen.... by pulling it forcefully but proceed to Step 7. 7 Return the manual feed transport guide to its original position. Yes No 2 Pull out the paper cassette. Troubleshooting NOTE If the jammed paper cannot be removed easily Do not try to remove it gently. Press [ ].
OK 1 8 9 Insert the paper cassette into the machine. Press [ ] to remove jammed paper. Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only)" (→P.9-6) and remove the paper. 3 Open the manual feed slot cover. 9-5 Press [OK] to print. The machine is ready to exit the operation screen.... by pulling it forcefully but proceed to Step 7. 7 Return the manual feed transport guide to its original position. Yes No 2 Pull out the paper cassette. Troubleshooting NOTE If the jammed paper cannot be removed easily Do not try to remove it gently. Press [ ].
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 136
... manual feed transport guide. (1) Hold the tabs (A) on the display, follow the steps below to its original position. The machine is ready to display steps. 2 7 Troubleshooting Close the manual feed slot cover. Press [ ] to print. Paper jam. Keys to be used for this operation (A) 5 Remove the paper by holding the green... output guide by pulling it gently. 1 6 Return the manual feed transport guide to remove jammed paper. Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only) Referring to the procedure on both sides. (2) Push them down.
... manual feed transport guide. (1) Hold the tabs (A) on the display, follow the steps below to its original position. The machine is ready to display steps. 2 7 Troubleshooting Close the manual feed slot cover. Press [ ] to print. Paper jam. Keys to be used for this operation (A) 5 Remove the paper by holding the green... output guide by pulling it gently. 1 6 Return the manual feed transport guide to remove jammed paper. Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only) Referring to the procedure on both sides. (2) Push them down.
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 137
... pulling it gently. 4 Remove the paper by pulling it gently. 5 Lower the scanning platform. 9-7 Paper Jams in the Output Area (MF8350Cdn Only) Referring to remove jammed paper. The machine is jammed inside the paper output guide, and then close the duplex unit. Paper jam.... Close the guide firmly until it gently. 3 Lift the scanning platform. 4 8 Close the rear cover. Troubleshooting (A) 7 Remove the paper by pulling it gently. 1 Press [ ]. Press [ ] to display steps. 6 Holding the tabs (A) on the display, follow...
... pulling it gently. 4 Remove the paper by pulling it gently. 5 Lower the scanning platform. 9-7 Paper Jams in the Output Area (MF8350Cdn Only) Referring to remove jammed paper. The machine is jammed inside the paper output guide, and then close the duplex unit. Paper jam.... Close the guide firmly until it gently. 3 Lift the scanning platform. 4 8 Close the rear cover. Troubleshooting (A) 7 Remove the paper by pulling it gently. 1 Press [ ]. Press [ ] to display steps. 6 Holding the tabs (A) on the display, follow...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 138
Keys to be used for this operation (1) (2) 6 Remove the paper by pulling it gently. 1 Press [ ]. Paper jam. The machine is ready to print. 2 Troubleshooting Lift the scanning platform. 3 Remove the paper by pulling it gently. 4 Lower the scanning platform. 9-8 The machine is ready to print. 5 Open the rear cover. 6 Close the front cover. Press [ ] to remove jammed paper. Paper Jams in the Output Area and Rear Cover (MF8050Cn Only) Referring to the procedure on the display, follow the steps below to display steps. 7 Close the rear cover.
Keys to be used for this operation (1) (2) 6 Remove the paper by pulling it gently. 1 Press [ ]. Paper jam. The machine is ready to print. 2 Troubleshooting Lift the scanning platform. 3 Remove the paper by pulling it gently. 4 Lower the scanning platform. 9-8 The machine is ready to print. 5 Open the rear cover. 6 Close the front cover. Press [ ] to remove jammed paper. Paper Jams in the Output Area and Rear Cover (MF8050Cn Only) Referring to the procedure on the display, follow the steps below to display steps. 7 Close the rear cover.
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 139
e-Manual → Troubleshooting → Display Messages Error Code An error code is making a telephone call etc. Address Name Start Time Call Length Sheets Result 0123 0123456789 name 01/... screen 2010 01/01 02:07AM FAX 0001 E rro r R e p o rt (S e n d ) Send job resulted in the detailed setting screen. Redialing was making an overseas call etc. Troubleshooting #012 9-9 The recipient did not respond within 35 seconds. If you , and then try again. If the recipient does not have a G3 fax machine, send...
e-Manual → Troubleshooting → Display Messages Error Code An error code is making a telephone call etc. Address Name Start Time Call Length Sheets Result 0123 0123456789 name 01/... screen 2010 01/01 02:07AM FAX 0001 E rro r R e p o rt (S e n d ) Send job resulted in the detailed setting screen. Redialing was making an overseas call etc. Troubleshooting #012 9-9 The recipient did not respond within 35 seconds. If you , and then try again. If the recipient does not have a G3 fax machine, send...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 140
...fax number is restricted. Contact your administrator for more details. Register the recipient's fax number again. Contact your local authorized Canon dealer or the Canon help line. Printing cannot be released. Authentication of ID or PIN failed due to reduce the data size. Cause #022... receive the job as needed . #822 #852 Cause Action Cause Action Cause Action Cause 1 Action Cause 2 Action Cause #853 #861 Troubleshooting #863 Action Cause Action #995 9-10 A process problem in the printer has occurred, and the machine does not operate properly Turn OFF...
...fax number is restricted. Contact your administrator for more details. Register the recipient's fax number again. Contact your local authorized Canon dealer or the Canon help line. Printing cannot be released. Authentication of ID or PIN failed due to reduce the data size. Cause #022... receive the job as needed . #822 #852 Cause Action Cause Action Cause Action Cause 1 Action Cause 2 Action Cause #853 #861 Troubleshooting #863 Action Cause Action #995 9-10 A process problem in the printer has occurred, and the machine does not operate properly Turn OFF...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 141
... menu. After canceling a job, see "Setting a Paper Size and Type" (→P.2-16), and then change . Printing from the size of the loaded paper correctly. 9-11 Troubleshooting IMPORTANT For a print job Check that the paper size setting on the computer is set to the size of the size specified in the menu...;P.2-9) and reload the paper specified in the paper cassette or multi-purpose tray. Loading paper of the loaded paper. Change the menu according to for MF8350Cdn.
... menu. After canceling a job, see "Setting a Paper Size and Type" (→P.2-16), and then change . Printing from the size of the loaded paper correctly. 9-11 Troubleshooting IMPORTANT For a print job Check that the paper size setting on the computer is set to the size of the size specified in the menu...;P.2-9) and reload the paper specified in the paper cassette or multi-purpose tray. Loading paper of the loaded paper. Change the menu according to for MF8350Cdn.
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 142
...[ ] (Energy Saver) on or blinking? If the Error indicator keeps blinking, unplug the power cord, and contact your local authorized Canon dealer or the Canon help line. Check if electricity is jammed. Turn ON the main power switch. If there is loaded properly in Sleep mode? If ...Loading Paper" (→P.2-9) Check if paper is supplied from the power cord. Use another power cord or check if the cord is no problem Troubleshooting Is the Error indicator on the operation panel to standby mode. "Clearing Jams" (→P.9-2) Turn OFF the main power switch of the machine...
...[ ] (Energy Saver) on or blinking? If the Error indicator keeps blinking, unplug the power cord, and contact your local authorized Canon dealer or the Canon help line. Check if electricity is jammed. Turn ON the main power switch. If there is loaded properly in Sleep mode? If ...Loading Paper" (→P.2-9) Check if paper is supplied from the power cord. Use another power cord or check if the cord is no problem Troubleshooting Is the Error indicator on the operation panel to standby mode. "Clearing Jams" (→P.9-2) Turn OFF the main power switch of the machine...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 143
... the machine is no problem Is the telephone line connected or configured properly? If You Cannot Solve a Problem If You Cannot Solve a Problem See "Troubleshooting" in the e-Manual, then solve the problem. Check if the cables for the correct telephone line type (dial/push). Is a message displayed on ... Type" (→P.6-18) Check if there is correctly connected. "Display Messages" (→P.9-9) Print the transmission management report to check if an error occurs. Troubleshooting 9-13 Check if an error message appears on the display of the machine are connected inversely.
... the machine is no problem Is the telephone line connected or configured properly? If You Cannot Solve a Problem If You Cannot Solve a Problem See "Troubleshooting" in the e-Manual, then solve the problem. Check if the cables for the correct telephone line type (dial/push). Is a message displayed on ... Type" (→P.6-18) Check if there is correctly connected. "Display Messages" (→P.9-9) Print the transmission management report to check if an error occurs. Troubleshooting 9-13 Check if an error message appears on the display of the machine are connected inversely.
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 144
... accidental unplugging, any sent or received documents stored in battery is not charged enough, data may not be used while power supply is turned ON. Troubleshooting 9-14 However, the above varies depending on your telephone. NOTE Charging the built-in battery after the machine is cut off . The fax function during...
... accidental unplugging, any sent or received documents stored in battery is not charged enough, data may not be used while power supply is turned ON. Troubleshooting 9-14 However, the above varies depending on your telephone. NOTE Charging the built-in battery after the machine is cut off . The fax function during...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide
Page 145
... the limited warranty. 9-15 EST. IMPORTANT Troubleshooting Attempting to the information in this chapter, contact Canon Customer Care Center at the website http://www.canontechsupport.com. If You Cannot Solve a Problem Customer Support (U.S.A.) If you have the following information ready when you contact Canon: • Product name (Color imageCLASS MF8350Cdn/MF8050Cn) • Serial number (a character string...
... the limited warranty. 9-15 EST. IMPORTANT Troubleshooting Attempting to the information in this chapter, contact Canon Customer Care Center at the website http://www.canontechsupport.com. If You Cannot Solve a Problem Customer Support (U.S.A.) If you have the following information ready when you contact Canon: • Product name (Color imageCLASS MF8350Cdn/MF8050Cn) • Serial number (a character string...