Canon Color imageCLASS MF8350Cdn Support Question
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Question posted by arraffn on July 28th, 2014
Canon Color Imageclass Mf8350cdn Troubleshooting Paper Jam When There Is No
paper jam
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Related Canon Color imageCLASS MF8350Cdn Manual Pages
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 10
... Printer Specification Scanner Specifications Fax Specifications Telephone Specifications Cassette Feeding Unit-V1 (optional) (MF8350Cdn Only)
11-1
11-2
11-2 11-2 11-2 11-3 11-3 11-3 11-3
Purchase Consumables
8-9
Recycling Used Cartridges
The Clean Earth Campaign U.S.A. Troubleshooting
Clearing Jams
Document Jams in the Feeder Paper Jams in the Paper Cassette (Cassette 1 or 2) Paper Jams...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 17
...again. Copy machine - Air conditioner - Shredder - MF8350Cdn: 1,200 W or less - If you use...MF8350Cdn
Front View
4 (100) 52 1/4 (1327) Paper cassette 4 (100) 4 (100) Feeder cover 4 (100) 26 3/4 (679) Feeder 33 1/2 (851) in. (mm) 48 3/8 (1229) 4 (100) Paper cassette 4 (100) Feeder cover 26 1/2 (674) 4 (100) 4 (100) Feeder 31 1/2 (801) in the water will be trapped inside the machine in paper jams...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 18
... case, contact your machine needs servicing, contact Canon Customer Care Center at the website. Maintenance and Inspections
IMPORTANT
• Follow the instructions in the caution label attached to this machine. • Avoid shaking or applying a shock to this machine. • To prevent the paper jam, do not turn the power ON/OFF, open...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 19
... International ENERGY STAR Office Equipment Program is subject to the SOFTWARE. Canon, the Canon logo, and Color imageCLASS are office equipment, such as expressly provided herein, no license or...Logo Phase-1 defined by Canon Inc. B. has determined that this product, for details. All rights reserved. A. Except as computers, displays, printers, facsimiles, and copiers.
...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 20
...Title Travelers Checks Food Stamps Passports Immigration Papers Internal Revenue Stamps (canceled or uncanceled)...a particular installation. Use of the FCC Rules. NOTE
Canon recommends an individual line following measures: • Reorient ...printed or otherwise reproduced, you communicate overseas
Color imageCLASS MF8350Cdn: F157902 Color imageCLASS MF8050Cn: F157802 This device complies with ...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 21
...independent from your name, unit's telephone number, time, and date in this equipment (Color imageCLASS MF8350Cdn/MF8050Cn) causes harm to send any message unless such message clearly contains in a ...the format US: AAAEQ##TXXXX. Location Supply a suitable table, cabinet, or desk for Canon Facsimile Equipment A. The equipment must also be installed using a compatible modular jack that is ...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 27
Back Side
MF8350Cdn
(1) (2)
Before Using the Machine
(5) (6) (7) (8) (3) (4)
MF8050Cn
(1) (2)
(4) (3) (8)
(5) (7) (6)
(1) (2) (3) (4)
USB port
Connect the USB cable.
(5) (6)
Rear ...Connect the power cord. Rating label
The current value indicated in this cover when clearing paper jams.
LAN port
Connect the LAN cable. External telephone jack
Connect the external telephone.
1-3
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 43
...;C), 40 % to test paper before purchasing large quantities. To prevent paper jams, do not print well:
• Highly textured paper • Very smooth paper • Glossy paper
Make sure the paper is low.) If you print on a flat surface until ready for laser printers. Make sure to 60 % RH.
2-7 Only in MF8350Cdn, auto 2-sided print in MF8350Cdn, auto 2-sided print...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 49
... limit mark. Also, be printed in misfeeds or paper jams.
(C)
Document and Paper Handling
Paper source Paper type (A) Multi-purpose tray Approx. 50 sheets Approx...Paper Loading Capacity
MF8350Cdn
Precautions when inserting the paper cassette
Be careful not to catch your hands with the edges of the paper. Plain paper (Ex. 21 lb Bond (80 g/m2) Heavy paper (Ex. 25 lb Bond (91 g/m2) Heavy paper...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 131
... on or blinking? Chapter Troubleshooting
This section describes solutions for cases such as paper jam and when problems are not solved.
9
Clearing Jams
Document Jams in the Feeder Paper Jams in the Paper Cassette (Cassette 1 or 2) Paper Jams in the Multi-purpose Tray (MF8350Cdn Only) Paper Jams in the Manual Feed Slot (MF8050Cn Only)
9-2
9-2 9-3 9-4 9-5
Paper Jams in the Rear Cover or...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 132
... toner. Failure to do not put your local authorized Canon dealer or the Canon help line for use. "Document Jams in the Feeder" (→P.9-2) "Paper Jams in the Paper Cassette (Cassette 1 or 2)" (→P.9-3) "Paper Jams in the Multi-purpose Tray (MF8350Cdn Only)" (→ P.9-4) "Paper Jams in the Manual Feed Slot (MF8050Cn Only)" (→ P.9-5) "Paper Jams in the Rear Cover or Duplex Unit...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 133
Press [OK] to be used for MF8350Cdn.
Place documents in the Paper Cassette (Cassette 1 or 2)
Referring to the procedure on the display, follow the steps below to remove jammed paper. * Cassette 2 (optional) can be used only for this operation
Troubleshooting
4 5
Insert the paper cassette into the machine. Remove the paper by pulling it gently.
Yes No
OK
9-3 Hold...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 134
... tray.
(A)
9-4 Troubleshooting
If the jammed paper cannot be used for this operation
4
Pull out the paper cassette.
Press [OK] to be removed easily Do not try to remove it forcefully but proceed to display steps. (End: Press [OK])
5
Lower the manual feed transport guide.
(1) Hold the tabs (A) on both hands. Paper jam.
Hold the paper cassette with...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 135
... below to exit the operation screen.
Press [ ] to its original position. When the following screen appears, select with both hands. Yes No
2
Pull out the paper cassette.
The machine is ready to print. Paper jam.
Troubleshooting
NOTE If the jammed paper cannot be removed easily
Do not try to remove it gently.
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 136
... Cover or Duplex Unit (MF8350Cdn Only)
Referring to the procedure on both sides. (2) Push them down. When the following screen appears, select with [ ], and then press [OK].
Press [ ]. Paper jam. 4
Lower the manual feed transport guide.
(1) Hold the tabs (A) on the display, follow the steps below to display steps.
2 7
Troubleshooting
Close the manual feed...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 137
....
Troubleshooting
(A)
7
Remove the paper by pulling it clicks.
2
(A)
Open the front cover. Remove the paper by pulling it gently.
Press [ ] to be used for this operation
Make sure that no paper is ready to remove jammed paper.
Keys to display steps.
6
Holding the tabs (A) on the display, follow the steps below to print.
Paper jam. The machine is jammed...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 138
... is ready to print.
5
Open the rear cover.
Keys to print.
2
Troubleshooting
Lift the scanning platform.
3
Remove the paper by pulling it gently.
4
Lower the scanning platform.
9-8 Paper Jams in the Output Area and Rear Cover (MF8050Cn Only)
Referring to the procedure on the display, follow the steps below to display steps.
7
Close the...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 145
... information ready when you contact Canon: • Product name (Color imageCLASS MF8350Cdn/MF8050Cn) • Serial number (a character string which consists of three alphabets and a 5-digit number and is also available 24 hours a day at 1-800-OK-CANON Monday through Friday between the hours of the machine)
MF8350Cdn MF8050Cn
Serial No. IMPORTANT
Troubleshooting
Attempting to solve the...
Color imageCLASS MF8350Cdn/MF8050Cn Basic Operation Guide - Page 146
...8226; Nature of problem • Steps you contact Canon: • Product name (Color imageCLASS MF8350Cdn/MF8050Cn) • Serial number (a character string which consists of three alphabets and a 5-digit number and is indicated on the label located inside the front cover of the machine)
MF8350Cdn MF8050Cn
Serial No.
Troubleshooting
IMPORTANT
Attempting to disassemble or repair the machine...
imageCLASS MF8350Cdn Starter Guide - Page 11
... Original Type: Text... 2-Sided: Off
Performing Color Correction
Color correction takes approximately 165 seconds. Place the test chart with [ ] or [ ]. Place adj. Press [Color] start.
Adjust image to obtain optimum copy ...paper: Size: A4, LTR, 16K Type: Plain 1/2, Rec
OK
Check the temperature of the machine.
• Has a paper jam occurred? → Remove the jammed paper.
image 1.
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