Reference Guide
Page 3
... Driver Updates Go to your machine's performance up-to information about the PC-Print, Direct Print, Scan, Copy, Fax, Internet services, Mobile functions and Brother ControlCenter operations, useful information is included about using . Brother Solutions Center 1 1 Visit support.brother.com/manuals. See this guide first. the box This guide includes the additional contents of the Reference Guide. User's Guides and Where to download drivers. Read this guide for the latest firmware upgrades. ©2018 Brother Industries, Ltd. To keep your model's Downloads page...
... Driver Updates Go to your machine's performance up-to information about the PC-Print, Direct Print, Scan, Copy, Fax, Internet services, Mobile functions and Brother ControlCenter operations, useful information is included about using . Brother Solutions Center 1 1 Visit support.brother.com/manuals. See this guide first. the box This guide includes the additional contents of the Reference Guide. User's Guides and Where to download drivers. Read this guide for the latest firmware upgrades. ©2018 Brother Industries, Ltd. To keep your model's Downloads page...
Reference Guide
Page 21
... that can be printed with the ink cartridge. • To check or print the ink cartridge model numbers, press (Back) to return to support.brother.com/yield. 19 A Routine Maintenance 1 Page Gauge is near the end of its life. The touchscreen displays the ink volume and the page gauge 1. Press to change the display settings for informational purposes only and does not display the actual remaining page yield. The page gauge 1 shows...
... that can be printed with the ink cartridge. • To check or print the ink cartridge model numbers, press (Back) to return to support.brother.com/yield. 19 A Routine Maintenance 1 Page Gauge is near the end of its life. The touchscreen displays the ink volume and the page gauge 1. Press to change the display settings for informational purposes only and does not display the actual remaining page yield. The page gauge 1 shows...
Reference Guide
Page 22
... parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are shown in the task tray. • Each color of the icon indicates the machine's status. • Click the Troubleshooting button to access Brother's troubleshooting website. B Troubleshooting Use this section to resolve problems you may encounter when using your computer. • (For network models) The access point (for wireless), router, or hub is turned on the LCD. 2. Error and Maintenance Messages...
... parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are shown in the task tray. • Each color of the icon indicates the machine's status. • Click the Troubleshooting button to access Brother's troubleshooting website. B Troubleshooting Use this section to resolve problems you may encounter when using your computer. • (For network models) The access point (for wireless), router, or hub is turned on the LCD. 2. Error and Maintenance Messages...
Reference Guide
Page 23
.... (MFC-J5945DW) If the touchscreen displays error messages and your Android™ device supports the NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from the Memory memory. Error Message Action Black and White Print Only One or more detailed information, see the Online User's Guide: Replace the Ink Cartridges. If the error is not cleared, Volume call Brother Customer Service...
.... (MFC-J5945DW) If the touchscreen displays error messages and your Android™ device supports the NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from the Memory memory. Error Message Action Black and White Print Only One or more detailed information, see the Online User's Guide: Replace the Ink Cartridges. If the error is not cleared, Volume call Brother Customer Service...
Reference Guide
Page 27
... paper scraps in . To not display this confirmation message, change the setting to confirm the paper type and size is low or needs to push out the debris. detected Pull the paper tray out of their lives. Touchscreen Initialization Failed The touchscreen was pressed before the power on the touchscreen, especially when plugging the machine in the machine. For more detailed information, see the Online User's Guide: Replace the Ink Cartridges...
... paper scraps in . To not display this confirmation message, change the setting to confirm the paper type and size is low or needs to push out the debris. detected Pull the paper tray out of their lives. Touchscreen Initialization Failed The touchscreen was pressed before the power on the touchscreen, especially when plugging the machine in the machine. For more detailed information, see the Online User's Guide: Replace the Ink Cartridges...
Reference Guide
Page 28
... by color to their ink cartridge positions and move them to the USB direct interface. Wrong Tray Settings Follow the instructions on again. For more detailed information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. For more detailed information, see the Online User's Guide: Remove Paper Scraps. to machine off and then on the touchscreen and try additional paper jam clear operations. Configure the paper size setting for several minutes, and then reconnect it . Error Message Action...
... by color to their ink cartridge positions and move them to the USB direct interface. Wrong Tray Settings Follow the instructions on again. For more detailed information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. For more detailed information, see the Online User's Guide: Remove Paper Scraps. to machine off and then on the touchscreen and try additional paper jam clear operations. Configure the paper size setting for several minutes, and then reconnect it . Error Message Action...
Online Users Guide HTML
Page 7
... Network Problems ...572 Google Cloud Print Problems...582 AirPrint Problems ...583 Check the Machine Information ...584 Reset Your Brother Machine ...585 Reset Functions Overview ...586 Routine Maintenance ...587 Replace the Ink Cartridges...588 Clean Your Brother Machine ...591 Clean the Scanner...592 Clean the Print Head from Your Brother Machine 594 Clean the Print Head from Your Computer (Windows 595 Clean the Print Head from Your Computer (Mac 597 Clean the Machine's LCD...598 Clean the Outside of the Machine ...599 Clean the Machine's Printer Platen 601 Clean the Paper Feed Rollers...
... Network Problems ...572 Google Cloud Print Problems...582 AirPrint Problems ...583 Check the Machine Information ...584 Reset Your Brother Machine ...585 Reset Functions Overview ...586 Routine Maintenance ...587 Replace the Ink Cartridges...588 Clean Your Brother Machine ...591 Clean the Scanner...592 Clean the Print Head from Your Brother Machine 594 Clean the Print Head from Your Computer (Windows 595 Clean the Print Head from Your Computer (Mac 597 Clean the Machine's LCD...598 Clean the Outside of the Machine ...599 Clean the Machine's Printer Platen 601 Clean the Paper Feed Rollers...
Online Users Guide HTML
Page 132
... factory settings: press [Factory Reset], and then press [Yes]. • Press [Start] to settings, press the [Set New Default] option, and then press [Yes]. - The LCD automatically changes. 3. Do one of the document (for your machine. Select the scan resolution for your document size. 124 Load your document. Select the file format for MFC-J5945DW only), press [2-sided Scan], and then select the document type. Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Scan documents...
... factory settings: press [Factory Reset], and then press [Yes]. • Press [Start] to settings, press the [Set New Default] option, and then press [Yes]. - The LCD automatically changes. 3. Do one of the document (for your machine. Select the scan resolution for your document size. 124 Load your document. Select the file format for MFC-J5945DW only), press [2-sided Scan], and then select the document type. Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Scan documents...
Online Users Guide HTML
Page 140
...My E-mail]. File Type Select the file format for your email address appears on to the machine using the character buttons on Your Brother Machine > Send Scanned Data to an Email Server Send Scanned Data to your email server for your document. 132 When your document. Select the scan settings you have registered your email address with your email address, press [to your network and email server. You can configure these items from your Brother machine directly to an Email Server Related Models: MFC-J5945DW Send scanned data from the machine's control panel, Web Based...
...My E-mail]. File Type Select the file format for your email address appears on to the machine using the character buttons on Your Brother Machine > Send Scanned Data to an Email Server Send Scanned Data to your email server for your document. 132 When your document. Select the scan settings you have registered your email address with your email address, press [to your network and email server. You can configure these items from your Brother machine directly to an Email Server Related Models: MFC-J5945DW Send scanned data from the machine's control panel, Web Based...
Online Users Guide HTML
Page 535
...: Replace the ink cartridges. as a black & white printer. • Copying If the paper type is set to use the machine driver. While this page. in black & white. • Faxing If the paper type is not installed correctly. If you select the Slow Drying Paper chosen in the table. Check the model numbers of this message appears on the number of pages you can correct most common error and maintenance messages are at support.brother.com. • (MFC-J5945DW) If the touchscreen displays errors and...
...: Replace the ink cartridges. as a black & white printer. • Copying If the paper type is set to use the machine driver. While this page. in black & white. • Faxing If the paper type is not installed correctly. If you select the Slow Drying Paper chosen in the table. Check the model numbers of this message appears on the number of pages you can correct most common error and maintenance messages are at support.brother.com. • (MFC-J5945DW) If the touchscreen displays errors and...
Online Users Guide HTML
Page 536
..., or the document scanned from the memory. See Related Information: Load Documents in the machine's memory. The room temperature is Open. Unplug the device from Manual to configure the WiFi Direct settings again. Other devices are using the PIN Method of WPS, make sure you are trying to connect to cool down . Set Distinctive Ring to print again. Cause Action Poor telephone line quality caused a communication error. The ink cartridge cover is in...
..., or the document scanned from the memory. See Related Information: Load Documents in the machine's memory. The room temperature is Open. Unplug the device from Manual to configure the WiFi Direct settings again. Other devices are using the PIN Method of WPS, make sure you are trying to connect to cool down . Set Distinctive Ring to print again. Cause Action Poor telephone line quality caused a communication error. The ink cartridge cover is in...
Online Users Guide HTML
Page 540
... Check Paper Size Setting. You can try to Scan XX Cause Action See Related Information: Clean the Paper Pick-up Rollers. See Related Information: Replace the Ink Cartridges. • You can confirm the connection status by printing the Network Configuration Report. The maximum number of mobile devices are already connected using Wi-Fi Direct. You can still scan even if the ink is available, black and white faxes will stop all print operations. Make sure nothing is the Group Owner (G/O). Open...
... Check Paper Size Setting. You can try to Scan XX Cause Action See Related Information: Clean the Paper Pick-up Rollers. See Related Information: Replace the Ink Cartridges. • You can confirm the connection status by printing the Network Configuration Report. The maximum number of mobile devices are already connected using Wi-Fi Direct. You can still scan even if the ink is available, black and white faxes will stop all print operations. Make sure nothing is the Group Owner (G/O). Open...
Online Users Guide HTML
Page 541
... Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting • Telephone Line Interference/VoIP • Load Documents in the Automatic Document Feeder (ADF) • Document Jams • Turn off and then on again. An ink cartridge has been installed in the wrong position. Unplug the device from the USB direct interface, then press to turn machine...
... Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting • Telephone Line Interference/VoIP • Load Documents in the Automatic Document Feeder (ADF) • Document Jams • Turn off and then on again. An ink cartridge has been installed in the wrong position. Unplug the device from the USB direct interface, then press to turn machine...
Online Users Guide HTML
Page 623
... to change the display settings for the approximate page yield. Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the touchscreen. 2. c. There is an estimate for the approximate yields, visit support.brother.com/yield. Press [Settings] > [Maintenance] > [Ink Volume]. Press to support.brother.com/yield. 615 The ink cartridge needs to be printed with the ink cartridge. • To check or print the ink cartridge model numbers...
... to change the display settings for the approximate page yield. Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the touchscreen. 2. c. There is an estimate for the approximate yields, visit support.brother.com/yield. Press [Settings] > [Maintenance] > [Ink Volume]. Press to support.brother.com/yield. 615 The ink cartridge needs to be printed with the ink cartridge. • To check or print the ink cartridge model numbers...
Online Users Guide HTML
Page 664
...- Configure your wireless network settings using the one-button push method. - Set your ink cartridge numbers. Clean the print head according to the LCD instructions. - Remove a piece of paper in the machine's programs. >> [Settings] >> [General Setup] >> [Shortcut Settings] >> [Fax] >> [Printer] >> [Network] >> [Print Reports] >> [Machine Info.] >> [Initial Setup] [Settings] [Settings] Level 1 Level 2 Date (Date & Time) Time Clock Type (USA and Canada only) Auto Daylight (USA and Canada only) Time Zone Maintenance Improve Print Quality Print Head Cleaning Remove Paper Scraps...
...- Configure your wireless network settings using the one-button push method. - Set your ink cartridge numbers. Clean the print head according to the LCD instructions. - Remove a piece of paper in the machine's programs. >> [Settings] >> [General Setup] >> [Shortcut Settings] >> [Fax] >> [Printer] >> [Network] >> [Print Reports] >> [Machine Info.] >> [Initial Setup] [Settings] [Settings] Level 1 Level 2 Date (Date & Time) Time Clock Type (USA and Canada only) Auto Daylight (USA and Canada only) Time Zone Maintenance Improve Print Quality Print Head Cleaning Remove Paper Scraps...
Online Users Guide HTML
Page 681
...Wi-Fi Setup Level 1 Descriptions Setup Wizard Configure your ink cartridge numbers. Web Connect the Brother machine to Media Scan documents into a USB flash drive. Related Information • Settings and Features Tables 673 When you have put a USB Flash drive in the machine according to the LCD instructions. Check and correct the print quality, alignment and paper feeding according to the LCD instructions. Reduce uneven lines on the paper or paper jams during printing. WLAN Assistant Configure your wireless network settings using the Brother installation disc.
...Wi-Fi Setup Level 1 Descriptions Setup Wizard Configure your ink cartridge numbers. Web Connect the Brother machine to Media Scan documents into a USB flash drive. Related Information • Settings and Features Tables 673 When you have put a USB Flash drive in the machine according to the LCD instructions. Check and correct the print quality, alignment and paper feeding according to the LCD instructions. Reduce uneven lines on the paper or paper jams during printing. WLAN Assistant Configure your wireless network settings using the Brother installation disc.
Quick Setup Guide
Page 2
... Wireless network Restart your machine Computer Go to use AirPrint. Wired network USB connection Disconnect the cable. If still not successful, visit support.brother.com for your computer Download Brother regularly updates firmware to support.brother.com/wireless-support. When the wireless setup is located on your machine, and press > [Setup Wizard] > [Yes]. AirPrint is available for Network Security The default Web Based Management password is successful, the touchscreen displays [Connected]. For product specifications, see the Online User's Guide. For Network...
... Wireless network Restart your machine Computer Go to use AirPrint. Wired network USB connection Disconnect the cable. If still not successful, visit support.brother.com for your computer Download Brother regularly updates firmware to support.brother.com/wireless-support. When the wireless setup is located on your machine, and press > [Setup Wizard] > [Yes]. AirPrint is available for Network Security The default Web Based Management password is successful, the touchscreen displays [Connected]. For product specifications, see the Online User's Guide. For Network...
Request Help Users Guide
Page 6
... the Activate button. The tool lists the Brother machines on your local Brother office. 2 You can activate more information, see the Brother Software Licence Management Tool User's Guide at support.brother.com. 5 If the machines are not password-protected. 1. The Licence Selection window appears. 2 Activation To activate the "Request Help" solution, send a valid licence file to the target machine using the same software solution if the target machines have the latest firmware installed.
... the Activate button. The tool lists the Brother machines on your local Brother office. 2 You can activate more information, see the Brother Software Licence Management Tool User's Guide at support.brother.com. 5 If the machines are not password-protected. 1. The Licence Selection window appears. 2 Activation To activate the "Request Help" solution, send a valid licence file to the target machine using the same software solution if the target machines have the latest firmware installed.
Order Supplies Users Guide
Page 6
... and download the Firmware Update Tool. • You know the target machines' passwords. If you can download the tool from support.brother.com. NOTE To successfully send licence files to the target machines, make sure that: • The target machines are password-protected, enter the password, and then click OK. 5. If the machines are correctly set up, connected to a local network, and available. • The target machines have the latest firmware installed. Make...
... and download the Firmware Update Tool. • You know the target machines' passwords. If you can download the tool from support.brother.com. NOTE To successfully send licence files to the target machines, make sure that: • The target machines are password-protected, enter the password, and then click OK. 5. If the machines are correctly set up, connected to a local network, and available. • The target machines have the latest firmware installed. Make...
Remote Panel Users Guide
Page 6
... available. • The target machines have the latest firmware installed. If the machines you do not have a common password, or if they are listed, click the Search button to Search > Add Machine. 4. To update your local Brother office. 2 You can use them instead of the LIC file. 6. 2 Activation To activate the Remote Panel software solution, send a valid licence file to support.brother.com and download the Firmware Update Tool. • You know...
... available. • The target machines have the latest firmware installed. If the machines you do not have a common password, or if they are listed, click the Search button to Search > Add Machine. 4. To update your local Brother office. 2 You can use them instead of the LIC file. 6. 2 Activation To activate the Remote Panel software solution, send a valid licence file to support.brother.com and download the Firmware Update Tool. • You know...