Users Manual Basic - English
Page 12
B Troubleshooting 89 Identifying your problem 89 Error and maintenance messages 91 Error animation 100 Transferring your faxes or Fax Journal report 100 Document jam 101 Printer jam or paper jam ... Settings Tables 124 Memory Storage 124 Settings tables 125 Features tables 140 Entering Text ...163 Inserting spaces 163 Making corrections 163 D Specifications 164 General ...164 Print media...166 Fax ...168 Copy ...169 PhotoCapture Center 170 PictBridge ...171 Scanner ...172 Printer ...173 Interfaces ...174 Network ...174 Computer requirements 175 Consumable items 176...
B Troubleshooting 89 Identifying your problem 89 Error and maintenance messages 91 Error animation 100 Transferring your faxes or Fax Journal report 100 Document jam 101 Printer jam or paper jam ... Settings Tables 124 Memory Storage 124 Settings tables 125 Features tables 140 Entering Text ...163 Inserting spaces 163 Making corrections 163 D Specifications 164 General ...164 Print media...166 Fax ...168 Copy ...169 PhotoCapture Center 170 PictBridge ...171 Scanner ...172 Printer ...173 Interfaces ...174 Network ...174 Computer requirements 175 Consumable items 176...
Users Manual Basic - English
Page 33
... want to push the paper in . Always fan the stack of the tray and cause paper feed problems. NOTE • If you are using . 1 2 Loading paper e Gently put the paper into the paper tray print side down. Make sure that the paper is 5.8 8.3 in too far; NOTE Always make sure that...
... want to push the paper in . Always fan the stack of the tray and cause paper feed problems. NOTE • If you are using . 1 2 Loading paper e Gently put the paper into the paper tray print side down. Make sure that the paper is 5.8 8.3 in too far; NOTE Always make sure that...
Users Manual Basic - English
Page 35
...envelopes need margin settings to push the paper in the application. it may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you 2 do a test print first before printing many envelopes. IMPORTANT Be careful not to be set in too far; IMPORTANT DO NOT ...use the following types of envelopes, as they will not feed correctly: • That are of the tray and cause paper feed problems. 21 Glue Double flaps ...
...envelopes need margin settings to push the paper in the application. it may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you 2 do a test print first before printing many envelopes. IMPORTANT Be careful not to be set in too far; IMPORTANT DO NOT ...use the following types of envelopes, as they will not feed correctly: • That are of the tray and cause paper feed problems. 21 Glue Double flaps ...
Users Manual Basic - English
Page 37
... in the printer driver's dialog box, and then adjust the size and margin in your application. (See Software User's Guide: Printing (Windows®).) (See Software User's Guide: Printing and Faxing (Macintosh).) 23 b Put the envelope into the paper tray with 2 the address side down and the flap positioned as... illustration. • If you are using envelopes with the flap on the short edge, close the paper support flap. Loading paper If you have problems printing on envelopes with the flap on the short edge, try the following: 2 a Open the envelope flap. NOTE • If you are using...
... in the printer driver's dialog box, and then adjust the size and margin in your application. (See Software User's Guide: Printing (Windows®).) (See Software User's Guide: Printing and Faxing (Macintosh).) 23 b Put the envelope into the paper tray with 2 the address side down and the flap positioned as... illustration. • If you are using envelopes with the flap on the short edge, close the paper support flap. Loading paper If you have problems printing on envelopes with the flap on the short edge, try the following: 2 a Open the envelope flap. NOTE • If you are using...
Users Manual Basic - English
Page 96
... though the machine tells you continue to replace an ink cartridge, there will be a small amount of ink left in unsatisfactory print quality. Use or attempted use only Genuine Brother Brand replacement ink cartridges. Our warranty coverage does not apply to the machine and/or may result in the ink cartridge. a ... recommends that is caused by the use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to any problem that you are concerned. CAUTION If ink gets in the ink cartridge to keep some ink in your eyes, wash it out with water at...
... though the machine tells you continue to replace an ink cartridge, there will be a small amount of ink left in unsatisfactory print quality. Use or attempted use only Genuine Brother Brand replacement ink cartridges. Our warranty coverage does not apply to the machine and/or may result in the ink cartridge. a ... recommends that is caused by the use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to any problem that you are concerned. CAUTION If ink gets in the ink cartridge to keep some ink in your eyes, wash it out with water at...
Users Manual Basic - English
Page 100
... to Ready mode automatically. a Press . e Check the quality of the print head nozzles may void the print head's warranty. When cleaning is a print quality problem. If the print has not improved, call Brother Customer Service. (See Brother numbers on the sheet. 86 IMPORTANT DO NOT touch the print head. NOTE You can also press and Ink. Cleaning the...
... to Ready mode automatically. a Press . e Check the quality of the print head nozzles may void the print head's warranty. When cleaning is a print quality problem. If the print has not improved, call Brother Customer Service. (See Brother numbers on the sheet. 86 IMPORTANT DO NOT touch the print head. NOTE You can also press and Ink. Cleaning the...
Users Manual Basic - English
Page 101
...print head. Touching the print head may cause permanent damage and may void the print head's warranty. g The Touchscreen asks you if the print... the print head. The machine prints the Print Quality Check Sheet again. j Press . If the print has not improved, call Brother Customer Service. (See Brother numbers on...print head nozzle is cleaned, the horizontal lines are clear and visible, press Yes to finish the Print Quality check and go to five more times. NOTE When a print... the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand ...
...print head. Touching the print head may cause permanent damage and may void the print head's warranty. g The Touchscreen asks you if the print... the print head. The machine prints the Print Quality Check Sheet again. j Press . If the print has not improved, call Brother Customer Service. (See Brother numbers on...print head nozzle is cleaned, the horizontal lines are clear and visible, press Yes to finish the Print Quality check and go to five more times. NOTE When a print... the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand ...
Users Manual Basic - English
Page 103
... you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Identifying your problem and then go to the machine and the computer, or the wireless connection is turned on page 119 89 Paper handling and Printing problems: Printing Difficulties on page 110 Print Quality Difficulties on page 111 ...
... you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Identifying your problem and then go to the machine and the computer, or the wireless connection is turned on page 119 89 Paper handling and Printing problems: Printing Difficulties on page 110 Print Quality Difficulties on page 111 ...
Users Manual Basic - English
Page 106
...and ask them to check your telephone line. If the error is not completely closed . If the problem continues, call Brother Customer Service. The machine will stop all print operations. Try to print again. An ink cartridge is Open. Poor telephone line quality caused a communication error. Lift the ...new ink cartridge too quickly and the machine did not detect it clicks. Press . Error Message Cannot Detect Cannot Detect Ink Volume Cannot Print Replace ink. One or more of the ink cartridges have reached the end of their life. Try to send or receive again. ...
...and ask them to check your telephone line. If the error is not completely closed . If the problem continues, call Brother Customer Service. The machine will stop all print operations. Try to print again. An ink cartridge is Open. Poor telephone line quality caused a communication error. Lift the ...new ink cartridge too quickly and the machine did not detect it clicks. Press . Error Message Cannot Detect Cannot Detect Ink Volume Cannot Print Replace ink. One or more of the ink cartridges have reached the end of their life. Try to send or receive again. ...
Users Manual Basic - English
Page 109
..., call history. If the error remains, check the media drive (slot) of the machine and problem with the memory card. format it latches. (See Replacing the ink cartridges on page 82.) The print head is sending you a color fax, your telephone company. You did not receive calls or you... memory card or USB Flash memory drive you have not subscribed to make sure it contains less than 999 files. Your machine can continue printing until it properly. Order a new ink cartridge. Allow the machine to free some space and try again. Troubleshooting Error Message Ink Low Low...
..., call history. If the error remains, check the media drive (slot) of the machine and problem with the memory card. format it latches. (See Replacing the ink cartridges on page 82.) The print head is sending you a color fax, your telephone company. You did not receive calls or you... memory card or USB Flash memory drive you have not subscribed to make sure it contains less than 999 files. Your machine can continue printing until it properly. Order a new ink cartridge. Allow the machine to free some space and try again. Troubleshooting Error Message Ink Low Low...
Users Manual Basic - English
Page 112
...for approximately 24 hours without losing faxes stored in the machine. For more information, visit us at http://solutions.brother.com/. Debris may be turned off and then on Unusable Device Please disconnect USB device. Unplug the device from ... not supported has been connected to push out the debris. Unable to Clean XX Unable to Initialize XX Unable to Print XX Unable to turn machine off and then on initialization was completed. A foreign object such as a paper clip or... USB direct interface, then press to Scan XX The machine has a mechanical problem. -OR-
...for approximately 24 hours without losing faxes stored in the machine. For more information, visit us at http://solutions.brother.com/. Debris may be turned off and then on Unusable Device Please disconnect USB device. Unplug the device from ... not supported has been connected to push out the debris. Unable to Clean XX Unable to Initialize XX Unable to Print XX Unable to turn machine off and then on initialization was completed. A foreign object such as a paper clip or... USB direct interface, then press to Scan XX The machine has a mechanical problem. -OR-
Users Manual Basic - English
Page 123
...machine B IMPORTANT • For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Calls must call the country where you think there is a problem with your machine, check the following chart and follow the... troubleshooting tips. B 109 You can correct most problems by yourself. • If you need additional help , you must be made from within that country. • If you bought the machine. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
...machine B IMPORTANT • For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Calls must call the country where you think there is a problem with your machine, check the following chart and follow the... troubleshooting tips. B 109 You can correct most problems by yourself. • If you need additional help , you must be made from within that country. • If you bought the machine. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
Users Manual Basic - English
Page 127
... Windows®) Check Slow Drying Paper in the Basic tab of the printer driver. (PC print for this purpose. 113 If the Touchscreen shows the Paper Jam message and you print on Brother Photo paper, load one extra sheet of paper into the paper tray. Clean the paper pick-...photo paper in the paper tray, and then try again. When you still have a problem, see Error and maintenance messages on page 18.) Make sure the paper feed rollers are using Genuine Brother Innobella™ Ink. The printouts are using Ledger paper. Paper Handling Difficulties Difficulties Suggestions ...
... Windows®) Check Slow Drying Paper in the Basic tab of the printer driver. (PC print for this purpose. 113 If the Touchscreen shows the Paper Jam message and you print on Brother Photo paper, load one extra sheet of paper into the paper tray. Clean the paper pick-...photo paper in the paper tray, and then try again. When you still have a problem, see Error and maintenance messages on page 18.) Make sure the paper feed rollers are using Genuine Brother Innobella™ Ink. The printouts are using Ledger paper. Paper Handling Difficulties Difficulties Suggestions ...
Users Manual Basic - English
Page 128
... the sender to make a copy to send the fax again. Missing lines Vertical black lines when receiving. If the received faxes are divided and printed on the telephone line. The paper jams when you probably had a bad connection, with static or interference on two pages or if you get an... rollers.) See Printer jam or paper jam on page 107.) Use one of their life, and then ask the other party to see if the problem is printed on page 82.) 114 Left and right margins are using. (See Paper Size on page 30.) Turn on Auto Reduction. (See Advanced User's Guide...
... the sender to make a copy to send the fax again. Missing lines Vertical black lines when receiving. If the received faxes are divided and printed on the telephone line. The paper jams when you probably had a bad connection, with static or interference on two pages or if you get an... rollers.) See Printer jam or paper jam on page 107.) Use one of their life, and then ask the other party to see if the problem is printed on page 82.) 114 Left and right margins are using. (See Paper Size on page 30.) Turn on Auto Reduction. (See Advanced User's Guide...
Users Manual Basic - English
Page 131
... a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set your answering machine to answer within 4 rings. Print the Transmission Verification Report and check for an error. (See Advanced User's Guide... Sending Faxes Difficulty Cannot send a fax. Make a copy to check your Brother machine's EXT. Troubleshooting Receiving Faxes (continued) Difficulty Cannot receive a fax. (continued) Suggestions If you are having problems receiving faxes or voice messages, set up correctly. (See Connecting an external TAD...
... a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set your answering machine to answer within 4 rings. Print the Transmission Verification Report and check for an error. (See Advanced User's Guide... Sending Faxes Difficulty Cannot send a fax. Make a copy to check your Brother machine's EXT. Troubleshooting Receiving Faxes (continued) Difficulty Cannot receive a fax. (continued) Suggestions If you are having problems receiving faxes or voice messages, set up correctly. (See Connecting an external TAD...
Users Manual Basic - English
Page 132
... fax, the signal can turn off Memory Receive (See Advanced User's Guide: Turning off Memory Receive operations.), print fax messages from the machine's memory (See Advanced User's Guide: Printing a fax from the memory.), or cancel a Delayed Fax or Polling Job. (See Canceling a fax in progress...Deactivate the machine by dirt or correction fluid on the glass strip. It may create a problem sending or receiving faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem by turning Easy Receive to check your machine answers, hang up. This condition is related ...
... fax, the signal can turn off Memory Receive (See Advanced User's Guide: Turning off Memory Receive operations.), print fax messages from the machine's memory (See Advanced User's Guide: Printing a fax from the memory.), or cancel a Delayed Fax or Polling Job. (See Canceling a fax in progress...Deactivate the machine by dirt or correction fluid on the glass strip. It may create a problem sending or receiving faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem by turning Easy Receive to check your machine answers, hang up. This condition is related ...
Users Manual Basic - English
Page 134
...for Network scanning, enter the information below : In Name: Enter any description, for example Brother PC-FAX Rx. "Device Busy" Cannot print images from the CD-ROM supplied with your Brother machine is online and in the main screen of FaceFilter Studio. Please refer to allow Network... scanning. This program will allow you to your hub using a wireless connection or are having Network problems, see Network ...
...for Network scanning, enter the information below : In Name: Enter any description, for example Brother PC-FAX Rx. "Device Busy" Cannot print images from the CD-ROM supplied with your Brother machine is online and in the main screen of FaceFilter Studio. Please refer to allow Network... scanning. This program will allow you to your hub using a wireless connection or are having Network problems, see Network ...
Users Manual Basic - English
Page 135
..., change the Security Software settings to permit the Brother product setup program or other program to enter information. Swipe up or down , or press a or b to wireless network. Press Print Reports. Investigate the problem using a firewall function of anti-spyware or antivirus... security software, temporarily disable it and then install the Brother software. B 121 Cannot connect to display WLAN Report, and then press...
..., change the Security Software settings to permit the Brother product setup program or other program to enter information. Swipe up or down , or press a or b to wireless network. Press Print Reports. Investigate the problem using a firewall function of anti-spyware or antivirus... security software, temporarily disable it and then install the Brother software. B 121 Cannot connect to display WLAN Report, and then press...
Users Manual Basic - English
Page 153
...Yes No Backup (Options) On Off* Reprint Delete English* Spanish English* French Descriptions Adjusts the modem speed to help resolve transmission problems. Resets the print server back to change the Touchscreen language for your country. Allows you to its factory default settings, such as the password and IP... address information. See . The factory settings are shown in the memory. Prints or deletes fax data that is stored in Bold with an asterisk. Page 122 123 See . See Quick Setup Guide. Deletes all the ...
...Yes No Backup (Options) On Off* Reprint Delete English* Spanish English* French Descriptions Adjusts the modem speed to help resolve transmission problems. Resets the print server back to change the Touchscreen language for your country. Allows you to its factory default settings, such as the password and IP... address information. See . The factory settings are shown in the memory. Prints or deletes fax data that is stored in Bold with an asterisk. Page 122 123 See . See Quick Setup Guide. Deletes all the ...
Users Manual Advanced - English
Page 85
...if it to finish this parking process may not be adequately insured with your computer. (See Software User's Guide: Printing (Windows®).) (See Software User's Guide: Printing and Faxing (Macintosh).) Routine maintenance Packing and shipping the machine A When you can also press and Ink. a ... the machine to the print head. b Using both hands, use the finger holds on the Touchscreen, you transport the machine, use the packing materials that is left in transit may lead to print problems and possible damage to "park" the print head after a print job. c Unplug the...
...if it to finish this parking process may not be adequately insured with your computer. (See Software User's Guide: Printing (Windows®).) (See Software User's Guide: Printing and Faxing (Macintosh).) Routine maintenance Packing and shipping the machine A When you can also press and Ink. a ... the machine to the print head. b Using both hands, use the finger holds on the Touchscreen, you transport the machine, use the packing materials that is left in transit may lead to print problems and possible damage to "park" the print head after a print job. c Unplug the...