Users Manual - English
Page 3
...troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for the latest firmware upgrade (Windows®). Your registration with Brother International... Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your receipt; may serve as the original owner of the product. i Brother numbers IMPORTANT...
...troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for the latest firmware upgrade (Windows®). Your registration with Brother International... Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your receipt; may serve as the original owner of the product. i Brother numbers IMPORTANT...
Users Manual - English
Page 14
... Canada only 121 Disconnect device 121 LAN connection 121 International ENERGY STAR® Qualification Statement 122 Trademarks...123 Open Source Licensing Remarks 123 Legal limitations for copying 124 B Options 125 Options ...125 Memory board...126 Installing extra memory 126 C Troubleshooting and routine maintenance 128 Troubleshooting 128 If you are having difficulty with your...
... Canada only 121 Disconnect device 121 LAN connection 121 International ENERGY STAR® Qualification Statement 122 Trademarks...123 Open Source Licensing Remarks 123 Legal limitations for copying 124 B Options 125 Options ...125 Memory board...126 Installing extra memory 126 C Troubleshooting and routine maintenance 128 Troubleshooting 128 If you are having difficulty with your...
Users Manual - English
Page 114
This enables you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you connect an incompatible or broken device to the USB direct interface. Please refer ..., or does not support PictBridge, you to print photos from your camera. To clear the error, unplug the device from the USB Flash memory drive (MFC-9325CW only) on page 94.) Note The name of errors that are working with your digital camera on page 100. (If you are too large for...
This enables you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you connect an incompatible or broken device to the USB direct interface. Please refer ..., or does not support PictBridge, you to print photos from your camera. To clear the error, unplug the device from the USB Flash memory drive (MFC-9325CW only) on page 94.) Note The name of errors that are working with your digital camera on page 100. (If you are too large for...
Users Manual - English
Page 119
... memory drive (MFC-9325CW only) i Press the dial pad key to enter the number of copies you are working with images that are familiar with the types of errors that can occur while you print data from the USB Flash memory drive with Direct Print, you can easily identify and troubleshoot any problems...
... memory drive (MFC-9325CW only) i Press the dial pad key to enter the number of copies you are working with images that are familiar with the types of errors that can occur while you print data from the USB Flash memory drive with Direct Print, you can easily identify and troubleshoot any problems...
Users Manual - English
Page 123
Section VI Appendixes VI Safety and legal 108 Options 125 Troubleshooting and routine maintenance 128 Menu and features 197 Specifications 221 Glossary 240
Section VI Appendixes VI Safety and legal 108 Options 125 Troubleshooting and routine maintenance 128 Menu and features 197 Specifications 221 Glossary 240
Users Manual - English
Page 144
... Canada). Ask the sender to make a copy to send the fax again. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The corona wires for the paper you are cut off Missing lines Poor print quality Vertical black lines when receiving Received...
... Canada). Ask the sender to make a copy to send the fax again. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The corona wires for the paper you are cut off Missing lines Poor print quality Vertical black lines when receiving Received...
Users Manual - English
Page 145
... If your service provider for a dial tone. If you do not hear ringing when you should select the Fax/Tel mode. Troubleshooting and routine maintenance Telephone line or connections Difficulties Dialing does not work. Wait to hear it to DSL or VoIP services, please contact your... see Voice Mail on page 49.) Check for connection instructions. If you do not want it answer. In External TAD mode, your Brother machine will automatically receive incoming faxes and voice callers will automatically receive faxes and produce a pseudo/double-ring to alert you subscribe to ...
... If your service provider for a dial tone. If you do not hear ringing when you should select the Fax/Tel mode. Troubleshooting and routine maintenance Telephone line or connections Difficulties Dialing does not work. Wait to hear it to DSL or VoIP services, please contact your... see Voice Mail on page 49.) Check for connection instructions. If you do not want it answer. In External TAD mode, your Brother machine will automatically receive incoming faxes and voice callers will automatically receive faxes and produce a pseudo/double-ring to alert you subscribe to ...
Users Manual - English
Page 147
Troubleshooting and routine maintenance Sending faxes Difficulties Suggestions Poor sending quality. Make a ...your machine's scanner operation. Try avoiding this problem. If you can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem by turning Easy Receive to all devices that send and receive information...CNG Tone. Suggestions If FAX is probably temporary noise or static on page 158.) Cannot send a fax. (For MFC-9325CW only) Contact your machine is sending or receiving a fax, the signal can turn on page 143.) Sent faxes...
Troubleshooting and routine maintenance Sending faxes Difficulties Suggestions Poor sending quality. Make a ...your machine's scanner operation. Try avoiding this problem. If you can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem by turning Easy Receive to all devices that send and receive information...CNG Tone. Suggestions If FAX is probably temporary noise or static on page 158.) Cannot send a fax. (For MFC-9325CW only) Contact your machine is sending or receiving a fax, the signal can turn on page 143.) Sent faxes...
Users Manual - English
Page 149
...Paper Jam message and you should straighten it may produce an C incomplete printout. Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The headers or footers appear..., make sure it is printed. See Network difficulties on page 134. (For MFC-9325CW only) Contact your administrator to check your document to remove the paper, turn the...Settings. Software difficulties Difficulties Cannot install software or print. stopped printing. Check that the Brother TWAIN driver is loaded properly in the printer driver. Clean the paper ...
...Paper Jam message and you should straighten it may produce an C incomplete printout. Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The headers or footers appear..., make sure it is printed. See Network difficulties on page 134. (For MFC-9325CW only) Contact your administrator to check your document to remove the paper, turn the...Settings. Software difficulties Difficulties Cannot install software or print. stopped printing. Check that the Brother TWAIN driver is loaded properly in the printer driver. Clean the paper ...
Users Manual - English
Page 151
... For more details, you can read FAQs and troubleshooting suggestions at http://solutions.brother.com/. Other Difficulties The machine will not turn the machine on the power connection (such as lightning or a power surge) may have triggered the machine's internal safety mechanisms. Turn the machine off the machine....to set your thirdparty Security/Firewall Software to allow PC-FAX Rx. For more details, you can read FAQs and troubleshooting suggestions at http://solutions.brother.com/. (Macintosh) The network scanning feature may not work due to the firewall settings.
... For more details, you can read FAQs and troubleshooting suggestions at http://solutions.brother.com/. Other Difficulties The machine will not turn the machine on the power connection (such as lightning or a power surge) may have triggered the machine's internal safety mechanisms. Turn the machine off the machine....to set your thirdparty Security/Firewall Software to allow PC-FAX Rx. For more details, you can read FAQs and troubleshooting suggestions at http://solutions.brother.com/. (Macintosh) The network scanning feature may not work due to the firewall settings.
Users Manual - English
Page 152
... Acceptable paper and other print media on page 18 and Basic tab in the control panel of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Make sure Toner Save mode is probably not the machine.
... Acceptable paper and other print media on page 18 and Basic tab in the control panel of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Make sure Toner Save mode is probably not the machine.
Users Manual - English
Page 153
...on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. 137 abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ... To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Wipe the windows of poor print quality White streaks or bands...
...on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. 137 abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ... To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Wipe the windows of poor print quality White streaks or bands...
Users Manual - English
Page 154
... the printer driver and in the machine's Paper Type menu matches the type of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem is not solved after printing a few pages, the drum unit may have glue from a ... that matches the color of the line. (See Replacing a Toner cartridge on page 171.) If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new toner cartridge. (See Replacing a Toner cartridge on page 171.) To identify the color of the line...
... the printer driver and in the machine's Paper Type menu matches the type of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem is not solved after printing a few pages, the drum unit may have glue from a ... that matches the color of the line. (See Replacing a Toner cartridge on page 171.) If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new toner cartridge. (See Replacing a Toner cartridge on page 171.) To identify the color of the line...
Users Manual - English
Page 155
... printouts is not what you see on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on .... (See To use the product safely on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting C tips. If the problem continues, put in a new toner cartridge. (See Replacing a Toner cartridge on page 171.) To ...
... printouts is not what you see on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on .... (See To use the product safely on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting C tips. If the problem continues, put in a new toner cartridge. (See Replacing a Toner cartridge on page 171.) To ...
Users Manual - English
Page 156
... unit. (See Replacing the drum units on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new belt unit. (See Replacing the belt unit on page 181.) Perform the calibration. (See ...that color. (See Replacing a Toner cartridge on page 171.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Identify the color that is off in the control panel of the machine or the printer driver. Change ...
... unit. (See Replacing the drum units on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new belt unit. (See Replacing the belt unit on page 181.) Perform the calibration. (See ...that color. (See Replacing a Toner cartridge on page 171.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Identify the color that is off in the control panel of the machine or the printer driver. Change ...
Users Manual - English
Page 157
... media type settings in the printer driver and in the machine's Paper Type menu matches the type of poor print quality Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of paper you are using . (See Acceptable paper and other print media on page 18 and Basic tab in the... a new drum unit. (See Replacing the drum units on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to the recommended type of paper. Make sure that the back cover is closed properly. Make sure that two gray levers...
... media type settings in the printer driver and in the machine's Paper Type menu matches the type of poor print quality Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of paper you are using . (See Acceptable paper and other print media on page 18 and Basic tab in the... a new drum unit. (See Replacing the drum units on page 177.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to the recommended type of paper. Make sure that the back cover is closed properly. Make sure that two gray levers...
Users Manual - English
Page 159
... 1.Compatibility b Press a or b to choose Basic(for VoIP), Normal or High. Basic(for VoIP) cuts the modem speed to choose Detection or No Detection. Troubleshooting and routine maintenance Setting Dial Tone detection C Setting the Dial Tone to reduce the modem speed for fax operations. Press OK.
... 1.Compatibility b Press a or b to choose Basic(for VoIP), Normal or High. Basic(for VoIP) cuts the modem speed to choose Detection or No Detection. Troubleshooting and routine maintenance Setting Dial Tone detection C Setting the Dial Tone to reduce the modem speed for fax operations. Press OK.
Users Manual - English
Page 160
... office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9325CW only) The device is removed from the USB direct interface while the data is...Replacing the drum units on page 177.) To identify the color of its Buy a new belt unit before you need to view our FAQs and troubleshooting tips. Put in a new belt unit. (See Replacing the belt unit on the LCD. You can correct most common error and ...
... office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9325CW only) The device is removed from the USB direct interface while the data is...Replacing the drum units on page 177.) To identify the color of its Buy a new belt unit before you need to view our FAQs and troubleshooting tips. Put in a new belt unit. (See Replacing the belt unit on the LCD. You can correct most common error and ...
Users Manual - English
Page 161
... not jammed inside the back of the machine, and then close the fuser cover and press Black Start or Color Start. that is too hot. Troubleshooting and routine maintenance Error Message Cause Action Cooling Down The temperature of the drum unit Make sure that you can be turned off for approximately...
... not jammed inside the back of the machine, and then close the fuser cover and press Black Start or Color Start. that is too hot. Troubleshooting and routine maintenance Error Message Cause Action Cooling Down The temperature of the drum unit Make sure that you can be turned off for approximately...
Users Manual - English
Page 163
...is busy. See Transferring your faxes or Fax Journal report on . Protected Device (MFC-9325CW only) The protect switch of the USB Flash memory drive is on page 150.) If the problem continues, call Brother Customer Service. Re-install the waste toner box. (See C Replacing the waste ... or copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Troubleshooting and routine maintenance Error Message Cause Action No Response/Busy The number you dialed does not Verify the number and try again. ...
...is busy. See Transferring your faxes or Fax Journal report on . Protected Device (MFC-9325CW only) The protect switch of the USB Flash memory drive is on page 150.) If the problem continues, call Brother Customer Service. Re-install the waste toner box. (See C Replacing the waste ... or copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Troubleshooting and routine maintenance Error Message Cause Action No Response/Busy The number you dialed does not Verify the number and try again. ...