Software & Network Users Manual - English
Page 95
...: Before you use PC-FAX receive, you may get a Security Alert message when you start the PC-FAX receiving feature. See Troubleshooting and Routine Maintenance of stored faxes received, for example: PC-Fax Msgs:001 When you switch your PC on, the PC-FAX Receive Software automatically..., the Network PC-FAX receiving program must be sent to your machine will receive faxes in its memory. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-240C and MFC-3360C) 6 Note • For Windows® 2000, XP and XP Professional x64 Edition users, you ...
...: Before you use PC-FAX receive, you may get a Security Alert message when you start the PC-FAX receiving feature. See Troubleshooting and Routine Maintenance of stored faxes received, for example: PC-Fax Msgs:001 When you switch your PC on, the PC-FAX Receive Software automatically..., the Network PC-FAX receiving program must be sent to your machine will receive faxes in its memory. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-240C and MFC-3360C) 6 Note • For Windows® 2000, XP and XP Professional x64 Edition users, you ...
Users Manual - English
Page 3
...Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you bought the machine. and, will be made from your Brother product. http://solutions.brother.com Note • You can download the latest software documents and utilities, read FAQs and troubleshooting...your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax) i ...
...Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you bought the machine. and, will be made from your Brother product. http://solutions.brother.com Note • You can download the latest software documents and utilities, read FAQs and troubleshooting...your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax) i ...
Users Manual - English
Page 15
Adjusting Brightness, Contrast and Color 106 Cropping ...108 Borderless printing 108 Setting your changes as new default 108 Restoring all the settings to factory settings 108 Scan to Card ...109 ...) Declaration of Conformity (USA only 126 Industry Canada Compliance Statement (Canada only 127 LAN connection 127 Legal limitations for copying 128 Trademarks 129 B Troubleshooting and Routine Maintenance Troubleshooting 130 If you are having difficulty with your machine 130 Error messages 136 Transferring your faxes or Fax Journal report 139 Document jam 140...
Adjusting Brightness, Contrast and Color 106 Cropping ...108 Borderless printing 108 Setting your changes as new default 108 Restoring all the settings to factory settings 108 Scan to Card ...109 ...) Declaration of Conformity (USA only 126 Industry Canada Compliance Statement (Canada only 127 LAN connection 127 Legal limitations for copying 128 Trademarks 129 B Troubleshooting and Routine Maintenance Troubleshooting 130 If you are having difficulty with your machine 130 Error messages 136 Transferring your faxes or Fax Journal report 139 Document jam 140...
Users Manual - English
Page 126
... on the LCD and you press a key, the machine will beep to get your choice using the PhotoCapture Center®, you can easily identify and troubleshoot any problems. When an error message is set a name of your attention. Media Error This message will appear if you put in the... is a problem with the types of errors that can only change the first 6 digits. Chapter 14 e Do one of the following. To change the quality, go to step f. Press Black Start or Color Start to start scanning without changing additional settings. Press OK. f Press a or b to choose 150 dpi...
... on the LCD and you press a key, the machine will beep to get your choice using the PhotoCapture Center®, you can easily identify and troubleshoot any problems. When an error message is set a name of your attention. Media Error This message will appear if you put in the... is a problem with the types of errors that can only change the first 6 digits. Chapter 14 e Do one of the following. To change the quality, go to step f. Press Black Start or Color Start to start scanning without changing additional settings. Press OK. f Press a or b to choose 150 dpi...
Users Manual - English
Page 129
... Messages 15 Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you connect a non-PictBridge compatible or broken device to turn the machine off and...
... Messages 15 Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you connect a non-PictBridge compatible or broken device to turn the machine off and...
Users Manual - English
Page 133
Section VI Appendixes VI Safety and Legal 118 Troubleshooting and Routine Maintenance 130 Menu and Features 158 Specifications 175 Glossary 191
Section VI Appendixes VI Safety and Legal 118 Troubleshooting and Routine Maintenance 130 Menu and Features 158 Specifications 175 Glossary 191
Users Manual - English
Page 146
Most problems can be made from within that the machine is online. One or more ink cartridges are fresh. Right-click and choose Brother MFC-XXXX (where XXXX is your model name), and make sure that the On/Off key is plugged in your... print quality Suggestions Check the interface cable or wireless connection (MFC-665CW and MFC-845CW only) on page 136.) Check that your machine, check the chart below and follow the troubleshooting tips. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and...
Most problems can be made from within that the machine is online. One or more ink cartridges are fresh. Right-click and choose Brother MFC-XXXX (where XXXX is your model name), and make sure that the On/Off key is plugged in your... print quality Suggestions Check the interface cable or wireless connection (MFC-665CW and MFC-845CW only) on page 136.) Check that your machine, check the chart below and follow the troubleshooting tips. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and...
Users Manual - English
Page 147
...1 or 4 in the Basic tab of the printer driver. The highest resolution needs longer data processing, sending and printing time. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in the paper tray and the paper side guide is adjusted...paper. (See Acceptable paper and to '256 colors.' Turn the borderless feature off. Use at least 24 bit color data with ink. (See Cleaning the machine printer or at any one time. Make sure you uncheck Color Enhancement (True2Life®). Check that more than ...
...1 or 4 in the Basic tab of the printer driver. The highest resolution needs longer data processing, sending and printing time. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in the paper tray and the paper side guide is adjusted...paper. (See Acceptable paper and to '256 colors.' Turn the borderless feature off. Use at least 24 bit color data with ink. (See Cleaning the machine printer or at any one time. Make sure you uncheck Color Enhancement (True2Life®). Check that more than ...
Users Manual - English
Page 149
... other custom feature on the Transmission Verification Report, your machine, it may be out of Compatibility to Basic. (See Phone line interference on a single line. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Suggestions If Easy Receive is set to on, your machine answers, hang up. Suggestions... mode on page 39). Poor fax send quality. If you answered on the line. Make a copy to Fine or S.Fine. Try sending the fax again. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax.
... other custom feature on the Transmission Verification Report, your machine, it may be out of Compatibility to Basic. (See Phone line interference on a single line. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Suggestions If Easy Receive is set to on, your machine answers, hang up. Suggestions... mode on page 39). Poor fax send quality. If you answered on the line. Make a copy to Fine or S.Fine. Try sending the fax again. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax.
Users Manual - English
Page 151
...internal and external port numbers fields enter "54925" for more information.) The network scanning feature does not work . (For Windows® users only) A Firewall setting on you are good. Repeat this list. For detail, see Reports on page 88.) and check the current Network settings printed in Macintosh HD/Library/Printers/Brother... cabling and network connections are using a wireless connection (MFC-665CW and MFC-845CW only) or are added and the box is ...Troubleshooting and Routine Maintenance Network Difficulties Difficulty Suggestions Cannot print over the Network.
...internal and external port numbers fields enter "54925" for more information.) The network scanning feature does not work . (For Windows® users only) A Firewall setting on you are good. Repeat this list. For detail, see Reports on page 88.) and check the current Network settings printed in Macintosh HD/Library/Printers/Brother... cabling and network connections are using a wireless connection (MFC-665CW and MFC-845CW only) or are added and the box is ...Troubleshooting and Routine Maintenance Network Difficulties Difficulty Suggestions Cannot print over the Network.
Users Manual - English
Page 152
...and white. You tried to off. (See Turning off Distinctive Ring on page 140. One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If a sending machine has a color fax, the machine's 'handshake' will cancel the job and clear it completely. If... the sending machine has the ability to another telephone line. Visit us at http://solutions.brother.com. The ink cartridge ...
...and white. You tried to off. (See Turning off Distinctive Ring on page 140. One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If a sending machine has a color fax, the machine's 'handshake' will cancel the job and clear it completely. If... the sending machine has the ability to another telephone line. Visit us at http://solutions.brother.com. The ink cartridge ...
Users Manual - English
Page 153
Troubleshooting and Routine Maintenance Error Message Low Temperature Media Error Near Empty No Caller ID No Cartridge No File No Paper Fed No Response/Busy Not Registered Cause Action The print head is busy. If a sending machine has a color fax, the machine's 'handshake' will be sent as a black and ...56.) An ink cartridge is not programmed. If the sending machine has the ability to convert it again and then press Black Start or Color Start. One or more of the ink cartridges are running out of ink. Order a new ink cartridge. (See Ordering accessories and supplies on page ...
Troubleshooting and Routine Maintenance Error Message Low Temperature Media Error Near Empty No Caller ID No Cartridge No File No Paper Fed No Response/Busy Not Registered Cause Action The print head is busy. If a sending machine has a color fax, the machine's 'handshake' will be sent as a black and ...56.) An ink cartridge is not programmed. If the sending machine has the ability to convert it again and then press Black Start or Color Start. One or more of the ink cartridges are running out of ink. Order a new ink cartridge. (See Ordering accessories and supplies on page ...
Users Manual - English
Page 155
...; To transfer all faxes to see PC- FAX receiving for several minutes, and then reconnect it. a Press Stop/Exit to choose Service. d Do one of the following : If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring Fax Journal report to ... are no faxes left in the memory, press 2. c Press a or b to interrupt the error temporarily. d Press a or b to choose Fax Transfer. Troubleshooting and Routine Maintenance e Press a or b to choose Data Transfer. Transferring faxes to your PC B You can also transfer the Fax Journal report to your PC...
...; To transfer all faxes to see PC- FAX receiving for several minutes, and then reconnect it. a Press Stop/Exit to choose Service. d Do one of the following : If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring Fax Journal report to ... are no faxes left in the memory, press 2. c Press a or b to interrupt the error temporarily. d Press a or b to choose Fax Transfer. Troubleshooting and Routine Maintenance e Press a or b to choose Data Transfer. Transferring faxes to your PC B You can also transfer the Fax Journal report to your PC...
Users Manual - English
Page 157
... on the LCD after you have removed the jammed paper, please go to the next step. Make sure the cover is jammed in the machine. Troubleshooting and Routine Maintenance d Remove the Jam Clear Cover (1) from the back of the machine. Printer jam or paper jam B Take out the jammed paper depending...
... on the LCD after you have removed the jammed paper, please go to the next step. Make sure the cover is jammed in the machine. Troubleshooting and Routine Maintenance d Remove the Jam Clear Cover (1) from the back of the machine. Printer jam or paper jam B Take out the jammed paper depending...
Users Manual - English
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...a message on the LCD. 143 b Pull the lock release lever down and take out the ink cartridge for fax operations. Troubleshooting and Routine Maintenance Phone line interference B If you are empty, for color fax sending. a Press Menu. b Press a or b to choose Compatibility. Press OK. a Open the ink cartridge cover...the machine detects an ink cartridge is necessary to possible interference on your phone line, you with an ink dot counter. If one or more ink cartridges are having problems sending or receiving a fax due to keep some ink in each of ink, the ...
...a message on the LCD. 143 b Pull the lock release lever down and take out the ink cartridge for fax operations. Troubleshooting and Routine Maintenance Phone line interference B If you are empty, for color fax sending. a Press Menu. b Press a or b to choose Compatibility. Press OK. a Open the ink cartridge cover...the machine detects an ink cartridge is necessary to possible interference on your phone line, you with an ink dot counter. If one or more ink cartridges are having problems sending or receiving a fax due to keep some ink in each of ink, the ...
Users Manual - English
Page 161
...cleaning materials that is caused by the use of ink left in the machine and use of the machine B CAUTION Use neutral detergents. Troubleshooting and Routine Maintenance Note If the LCD shows No Cartridge after correcting the cartridge installation. If you open an ink cartridge, install it... them . Our warranty coverage does not apply to remove dirt from the Brother machine, we strongly recommend the use isopropyl alcohol to any problem that contain ammonia. To protect your skin. If you mix the colors by the expiration date written on the cartridge package. DO NOT use of...
...cleaning materials that is caused by the use of ink left in the machine and use of the machine B CAUTION Use neutral detergents. Troubleshooting and Routine Maintenance Note If the LCD shows No Cartridge after correcting the cartridge installation. If you open an ink cartridge, install it... them . Our warranty coverage does not apply to remove dirt from the Brother machine, we strongly recommend the use isopropyl alcohol to any problem that contain ammonia. To protect your skin. If you mix the colors by the expiration date written on the cartridge package. DO NOT use of...
Users Manual - English
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... Roller (1) with a soft, dry, lint-free cloth. d Put the Jam Clear Cover back on both sides of the machine. f Re-connect the power cord. 147 Troubleshooting and Routine Maintenance Cleaning the machine printer platen B WARNING Be sure to lift the 1 scanner cover until it off with isopropyl alcohol on a cotton swab...
... Roller (1) with a soft, dry, lint-free cloth. d Put the Jam Clear Cover back on both sides of the machine. f Re-connect the power cord. 147 Troubleshooting and Routine Maintenance Cleaning the machine printer platen B WARNING Be sure to lift the 1 scanner cover until it off with isopropyl alcohol on a cotton swab...
Users Manual - English
Page 165
... check the print quality. c Press a or b to choose Test Print. If ink is still missing, call Brother Customer Service (see if number 5 most closely matches the number 0 sample (1-8). CAUTION DO NOT touch the print ...five times for the clogged color. Troubleshooting and Routine Maintenance Checking the printing alignment B You may void the print head's warranty. d Press Black Start or Color Start. h For 1200 dpi..., the horizontal lines are the best matches, press 1 (Yes) to step e. f Do one of the following: If the number 5 sample of the test print that most closely...
... check the print quality. c Press a or b to choose Test Print. If ink is still missing, call Brother Customer Service (see if number 5 most closely matches the number 0 sample (1-8). CAUTION DO NOT touch the print ...five times for the clogged color. Troubleshooting and Routine Maintenance Checking the printing alignment B You may void the print head's warranty. d Press Black Start or Color Start. h For 1200 dpi..., the horizontal lines are the best matches, press 1 (Yes) to step e. f Do one of the following: If the number 5 sample of the test print that most closely...
Users Manual - English
Page 167
c Connect the curled handset cord to open the cover with those on the cradle with your hand, use a coin to the machine. c Attach the side cover. Note If you cannot open it clicks into place. Installing the handset and handset cradle B a Remove the side cover. Troubleshooting and Routine Maintenance b Align the recessed arrows on the machine, and then slide the cradle toward the front of the machine until it . 151
c Connect the curled handset cord to open the cover with those on the cradle with your hand, use a coin to the machine. c Attach the side cover. Note If you cannot open it clicks into place. Installing the handset and handset cradle B a Remove the side cover. Troubleshooting and Routine Maintenance b Align the recessed arrows on the machine, and then slide the cradle toward the front of the machine until it . 151
Users Manual - English
Page 169
c Make sure you plug the connector into the jack (1) and route the cable through the guide on the machine, and then slide the bracket toward the front of the machine until it clicks into the AC power outlet. 1 153 f Route the AC power cord through the hook (2) as shown below. 1 2 d Press the tab (1) and place the front of the cradle in position. b Align the recessed arrows on the bracket with those on the side of the machine. Troubleshooting and Routine Maintenance e Push the cradle down. g Plug the AC adapter into place.
c Make sure you plug the connector into the jack (1) and route the cable through the guide on the machine, and then slide the bracket toward the front of the machine until it clicks into the AC power outlet. 1 153 f Route the AC power cord through the hook (2) as shown below. 1 2 d Press the tab (1) and place the front of the cradle in position. b Align the recessed arrows on the bracket with those on the side of the machine. Troubleshooting and Routine Maintenance e Push the cradle down. g Plug the AC adapter into place.