Users Manual - English
Page 8
...rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any failure of the MFC/Fax machine to operate properly. Neither Brother nor anyone other rights which vary from packing the Inkjet MFC/Fax ...in the form of a Sales Receipt. BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 2 years from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors,...
...rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any failure of the MFC/Fax machine to operate properly. Neither Brother nor anyone other rights which vary from packing the Inkjet MFC/Fax ...in the form of a Sales Receipt. BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 2 years from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors,...
Users Manual - English
Page 15
... Commission (FCC) Declaration of Conformity (USA only 141 Industry Canada Compliance Statement (Canada only 142 LAN connection 142 International ENERGY STAR® Compliance Statement 142 Legal limitations for copying 143 Trademarks...144 B Troubleshooting and Routine Maintenance 145 Troubleshooting...MFC-5890CN only 162 Printer jam or paper jam (MFC-6490CW only 164 Routine maintenance 167 Replacing the ink cartridges 167 Cleaning the outside of the machine 169 Cleaning the scanner 170 Cleaning the machine printer platen 171 Cleaning the paper pick-up roller 171 Cleaning ...
... Commission (FCC) Declaration of Conformity (USA only 141 Industry Canada Compliance Statement (Canada only 142 LAN connection 142 International ENERGY STAR® Compliance Statement 142 Legal limitations for copying 143 Trademarks...144 B Troubleshooting and Routine Maintenance 145 Troubleshooting...MFC-5890CN only 162 Printer jam or paper jam (MFC-6490CW only 164 Routine maintenance 167 Replacing the ink cartridges 167 Cleaning the outside of the machine 169 Cleaning the scanner 170 Cleaning the machine printer platen 171 Cleaning the paper pick-up roller 171 Cleaning ...
Users Manual - English
Page 23
... the main menu. OK Choose a setting. Clear/Back Press to cancel the current setting. 5 Start keys: Color Start Lets you clean the print head, check the print quality, and check the available ink volume. 9 LCD (liquid crystal display) Displays messages on or off. ...8 Ink Lets you start a scanning operation (in color or black & white depending on the scanning setting in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in black & white. Shift To access One Touch numbers 4 to a menu selection. Also, ...
... the main menu. OK Choose a setting. Clear/Back Press to cancel the current setting. 5 Start keys: Color Start Lets you clean the print head, check the print quality, and check the available ink volume. 9 LCD (liquid crystal display) Displays messages on or off. ...8 Ink Lets you start a scanning operation (in color or black & white depending on the scanning setting in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in black & white. Shift To access One Touch numbers 4 to a menu selection. Also, ...
Users Manual - English
Page 41
... is in use it will not work when it is switched off. (See On/Off key on 3 a Press the On/Off key. Your machine will clean 3 the print head periodically. b Press a or b to choose Fax Receive:On (or Fax Receive:Off). Off (factory setting) No machine operations will stay on and... 3 Paging 3 Fax Storage 3 Fax Preview 3 PC Fax Receive 3 Remote Retrieval 3 Manual Fax/Tel 2 Easy Receive Delayed Fax 3 1 You cannot receive a fax with Black Start or Color Start. 2 You cannot receive a fax automatically if you have connected an external telephone or TAD, it is Fax Receive:Off.
... is in use it will not work when it is switched off. (See On/Off key on 3 a Press the On/Off key. Your machine will clean 3 the print head periodically. b Press a or b to choose Fax Receive:On (or Fax Receive:Off). Off (factory setting) No machine operations will stay on and... 3 Paging 3 Fax Storage 3 Fax Preview 3 PC Fax Receive 3 Remote Retrieval 3 Manual Fax/Tel 2 Easy Receive Delayed Fax 3 1 You cannot receive a fax with Black Start or Color Start. 2 You cannot receive a fax automatically if you have connected an external telephone or TAD, it is Fax Receive:Off.
Users Manual - English
Page 149
... Transferring faxes to print them or save the faxes in memory, see Printing a fax from the memory on page 55. To save them before you clean the inside the machine. Before you unplug the machine from the AC power outlet. A 133
... Transferring faxes to print them or save the faxes in memory, see Printing a fax from the memory on page 55. To save them before you clean the inside the machine. Before you unplug the machine from the AC power outlet. A 133
Users Manual - English
Page 151
DO NOT use flammable substances or any type of spray to clean the inside or outside of the unit as shown in the illustration. Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. Doing this may cause a fire or electrical shock. When moving the machine you must lift it from the base, by holding the scanner cover or the Jam Clear Cover. Do not carry the machine by placing a hand at each side of the machine. A 135
DO NOT use flammable substances or any type of spray to clean the inside or outside of the unit as shown in the illustration. Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. Doing this may cause a fire or electrical shock. When moving the machine you must lift it from the base, by holding the scanner cover or the Jam Clear Cover. Do not carry the machine by placing a hand at each side of the machine. A 135
Users Manual - English
Page 152
... Always make sure the plug is easily accessible. DO NOT use only a No. 26 AWG or larger telecommunication line cord. 136 Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside of shock or fire, use liquid or aerosol cleaners. Never ...should be installed near an AC power outlet that are not sure, contact a qualified electrician. Unplug this product from the wall outlet before cleaning the inside the machine, immediately unplug the machine from the AC power outlet. To reduce the risk of the machine. Use a damp cloth ...
... Always make sure the plug is easily accessible. DO NOT use only a No. 26 AWG or larger telecommunication line cord. 136 Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside of shock or fire, use liquid or aerosol cleaners. Never ...should be installed near an AC power outlet that are not sure, contact a qualified electrician. Unplug this product from the wall outlet before cleaning the inside the machine, immediately unplug the machine from the AC power outlet. To reduce the risk of the machine. Use a damp cloth ...
Users Manual - English
Page 162
...with the Print Odd Pages and Print Even Pages settings. Smudged stain at the top center of Make sure the paper is closed properly. (MFC-5890CN) Make sure the Jam Clear Cover is not too thick or curled. (See Acceptable paper and other the printed page. Printing appears dirty... paper. (See Acceptable paper and other print media on page 9.) (MFC-6490CW) Make sure the Inner Back Cover and Outer Back Cover are closed properly. Make sure you are using Brother Original ink cartridges. Clean the print head. (See Cleaning the print head on page 172.) Make sure you are using...
...with the Print Odd Pages and Print Even Pages settings. Smudged stain at the top center of Make sure the paper is closed properly. (MFC-5890CN) Make sure the Jam Clear Cover is not too thick or curled. (See Acceptable paper and other the printed page. Printing appears dirty... paper. (See Acceptable paper and other print media on page 9.) (MFC-6490CW) Make sure the Inner Back Cover and Outer Back Cover are closed properly. Make sure you are using Brother Original ink cartridges. Clean the print head. (See Cleaning the print head on page 172.) Make sure you are using...
Users Manual - English
Page 163
... not print from Adobe Try to reduce the print resolution. (See Printing for Macintosh® in the Software User's Guide on Brother Photo paper, load one time. Also, click Color Settings, and make sure you print on the CD-ROM.) True2Life® is not working properly. Make sure you are wrinkled.... (See Loading paper and other quality settings in the paper package for Macintosh®. Use at least 24 bit color data with ink. (See Cleaning the machine printer or at any one extra sheet of the page. If the image data is too slow. Make sure the paper is slower than ...
... not print from Adobe Try to reduce the print resolution. (See Printing for Macintosh® in the Software User's Guide on Brother Photo paper, load one time. Also, click Color Settings, and make sure you print on the CD-ROM.) True2Life® is not working properly. Make sure you are wrinkled.... (See Loading paper and other quality settings in the paper package for Macintosh®. Use at least 24 bit color data with ink. (See Cleaning the machine printer or at any one extra sheet of the page. If the image data is too slow. Make sure the paper is slower than ...
Users Manual - English
Page 165
...). (See Telephone line interference on the Transmission Verification Report, your machine is l 5 1). Make a copy to the machine. Clean the glass strip. (See Cleaning the scanner on a single line. Custom features on page 170.) Handling Incoming Calls Difficulty The machine 'Hears' a voice as ...single, shared line with your machine answers, hang up. Transmission Verification Report says 'Result:NG'. Vertical black lines when sending. Brother's ECM feature should help overcome this problem by turning Easy Receive off Memory Receive Operations on page 60), print fax messages in...
...). (See Telephone line interference on the Transmission Verification Report, your machine is l 5 1). Make a copy to the machine. Clean the glass strip. (See Cleaning the scanner on a single line. Custom features on page 170.) Handling Incoming Calls Difficulty The machine 'Hears' a voice as ...single, shared line with your machine answers, hang up. Transmission Verification Report says 'Result:NG'. Vertical black lines when sending. Brother's ECM feature should help overcome this problem by turning Easy Receive off Memory Receive Operations on page 60), print fax messages in...
Users Manual - English
Page 166
... glass and the white bar and white plastic above them. (See Cleaning the scanner on page 170.) Fit to scan. Scanning Difficulties Difficulty TWAIN... Studio for the first time, you must make a copy. Copying Difficulties Difficulty Suggestions Cannot make sure your Brother machine is turned On, and connected to access all the functions of FaceFilter Studio. 150 In PaperPort™...the scanner glass. Make sure the document is not skewed on the scanner. Suggestions Make sure the Brother TWAIN/WIA driver is illuminated. (See Entering Copy mode Poor copy results when using the Try using...
... glass and the white bar and white plastic above them. (See Cleaning the scanner on page 170.) Fit to scan. Scanning Difficulties Difficulty TWAIN... Studio for the first time, you must make a copy. Copying Difficulties Difficulty Suggestions Cannot make sure your Brother machine is turned On, and connected to access all the functions of FaceFilter Studio. 150 In PaperPort™...the scanner glass. Make sure the document is not skewed on the scanner. Suggestions Make sure the Brother TWAIN/WIA driver is illuminated. (See Entering Copy mode Poor copy results when using the Try using...
Users Manual - English
Page 173
... size. A foreign object such as a clip or ripped paper is in Printer jam or paper jam (MFC-5890CN only) on page 162. If the error message continues, disconnect the machine from the power for several minutes... paper is in the machine. Make sure the paper length guide is set to Init. Replace Ink One or more of the ink cartridges Replace the ink cartridges. (See Replacing have reached the end of ...stored in the memory. See Transferring your faxes or Fax Journal report on page 159.) Unable to Clean XX The machine has a mechanical problem. -OR- Open the scanner cover and look inside the ...
... size. A foreign object such as a clip or ripped paper is in Printer jam or paper jam (MFC-5890CN only) on page 162. If the error message continues, disconnect the machine from the power for several minutes... paper is in the machine. Make sure the paper length guide is set to Init. Replace Ink One or more of the ink cartridges Replace the ink cartridges. (See Replacing have reached the end of ...stored in the memory. See Transferring your faxes or Fax Journal report on page 159.) Unable to Clean XX The machine has a mechanical problem. -OR- Open the scanner cover and look inside the ...
Users Manual - English
Page 175
... up your Station ID, you B cannot enter fax transfer mode. (See Set your faxes or Fax Journal report B If the LCD shows: Unable to Clean XX Unable to choose Fax Transfer. Press OK. Transferring your station ID in the machine's memory. e Press a or b to Init. d Press a or ... several minutes, and then reconnect it. c Press a or b to your own pace by -step instructions when paper gets jammed. Press OK. f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring Fax Journal report to another...
... up your Station ID, you B cannot enter fax transfer mode. (See Set your faxes or Fax Journal report B If the LCD shows: Unable to Clean XX Unable to choose Fax Transfer. Press OK. Transferring your station ID in the machine's memory. e Press a or b to Init. d Press a or ... several minutes, and then reconnect it. c Press a or b to your own pace by -step instructions when paper gets jammed. Press OK. f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring Fax Journal report to another...
Users Manual - English
Page 185
... Once you do so, the ink may crack the panel. Cleaning with volatile liquids such as follows: B a Pull the paper trays (1) completely out of the machine B B CAUTION Use neutral detergents. If you mix the colors by the expiration date written on your skin. If you do... not need to replace them. Clean the outside of the machine. 1 1 169 Use unopened ink cartridges by installing an ink cartridge in...
... Once you do so, the ink may crack the panel. Cleaning with volatile liquids such as follows: B a Pull the paper trays (1) completely out of the machine B B CAUTION Use neutral detergents. If you mix the colors by the expiration date written on your skin. If you do... not need to replace them. Clean the outside of the machine. 1 1 169 Use unopened ink cartridges by installing an ink cartridge in...
Users Manual - English
Page 186
... three or four times. c Remove anything on that is stuck inside the paper tray. To test, make a copy after each cleaning. 170 Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. 1 3 e Put the paper trays firmly back in... the machine. 2 b In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner. 1 2 Note In addition to...
... three or four times. c Remove anything on that is stuck inside the paper tray. To test, make a copy after each cleaning. 170 Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. 1 3 e Put the paper trays firmly back in... the machine. 2 b In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner. 1 2 Note In addition to...
Users Manual - English
Page 187
... plastic tabs on a cotton swab. 1 171 b (MFC-5890CN) Unplug the machine from the AC power outlet and open the Jam Clear Cover (1) at the back of the machine. Cleaning the paper pick-up Roller (1) with a soft, dry lint-free cloth. b Clean the machine printer platen (1) and the area around it locks... from the AC power outlet and open the Outer Back Cover (1) and Inner Back Cover (2) at the back of the machine. 1 2 1 c Clean the Paper Pick-up roller B B a Pull the paper trays completely out of the machine. 1 (MFC-6490CW) Unplug the machine from the AC power outlet before...
... plastic tabs on a cotton swab. 1 171 b (MFC-5890CN) Unplug the machine from the AC power outlet and open the Jam Clear Cover (1) at the back of the machine. Cleaning the paper pick-up Roller (1) with a soft, dry lint-free cloth. b Clean the machine printer platen (1) and the area around it locks... from the AC power outlet and open the Outer Back Cover (1) and Inner Back Cover (2) at the back of the machine. 1 2 1 c Clean the Paper Pick-up roller B B a Pull the paper trays completely out of the machine. 1 (MFC-6490CW) Unplug the machine from the AC power outlet before...
Users Manual - English
Page 188
...five more times. When cleaning is finished, the machine will automatically clean the print head. You can start the cleaning process manually if there is closed properly. If the print has not improved call Brother Customer Service (see Brother numbers on your printed...Color or All. f Re-connect the power cord. a Press Ink. Press OK. b Press a or b to standby mode automatically. 172 Note If you get a horizontal line or blank text in the machine. Press OK. Cleaning the print head B To maintain good print quality, the machine will go back to choose Cleaning. d (MFC-5890CN...
...five more times. When cleaning is finished, the machine will automatically clean the print head. You can start the cleaning process manually if there is closed properly. If the print has not improved call Brother Customer Service (see Brother numbers on your printed...Color or All. f Re-connect the power cord. a Press Ink. Press OK. b Press a or b to standby mode automatically. 172 Note If you get a horizontal line or blank text in the machine. Press OK. Cleaning the print head B To maintain good print quality, the machine will go back to choose Cleaning. d (MFC-5890CN...
Users Manual - English
Page 189
... Press Stop/Exit. Note i When a print head nozzle is OK for black and the three colors. b Press a or b to step e. Press OK. The machine begins printing the Print Quality Check Sheet. Do one of the following: If all lines are gone. 173 After replacing the ink cartridge, ... the clogged color. You can see missing short lines as shown below, press 2 to step j. If you if the print quality is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. Press 1 (Yes) or 2 (No). i After cleaning is still poor...
... Press Stop/Exit. Note i When a print head nozzle is OK for black and the three colors. b Press a or b to step e. Press OK. The machine begins printing the Print Quality Check Sheet. Do one of the following: If all lines are gone. 173 After replacing the ink cartridge, ... the clogged color. You can see missing short lines as shown below, press 2 to step j. If you if the print quality is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. Press 1 (Yes) or 2 (No). i After cleaning is still poor...
Users Manual - English
Page 240
...53 B Broadcasting 43 setting up Groups for 86 Brother accessories and supplies ii Brother numbers i Customer Service i FAQs (frequently asked ...questions i product support i service centers i Solutions Center i warranties iii, iv, vi C Caller ID 71 Caller ID history 81 Caller ID History report 90 setting up your area code 72 Canceling Fax Forwarding 65 jobs awaiting redial 46 Paging 65 Cleaning... USB Flash memory drive .... 101 Cordless telephone (non-Brother 77 Custom Ringing 69 Custom telephone features on a single...
...53 B Broadcasting 43 setting up Groups for 86 Brother accessories and supplies ii Brother numbers i Customer Service i FAQs (frequently asked ...questions i product support i service centers i Solutions Center i warranties iii, iv, vi C Caller ID 71 Caller ID history 81 Caller ID History report 90 setting up your area code 72 Canceling Fax Forwarding 65 jobs awaiting redial 46 Paging 65 Cleaning... USB Flash memory drive .... 101 Cordless telephone (non-Brother 77 Custom Ringing 69 Custom telephone features on a single...
Users Manual - English
Page 241
...Ink low 155 No Cartridge 155 No Paper Fed 156 Not Registered 79, 156 Out of Memory 156 while scanning a document 103 Unable to Clean 157 Unable to Init 157 Unable to Print 157 Unable to Scan 158 Extension telephone, using 77 External telephone, connecting 76 F Fax codes changing...line interference 152 Fax/Tel mode answering at end of conversation 47 Broadcasting 43 canceling from memory 46 changing scanner glass size ....... 41, 42 color fax 42 contrast 44 delayed batch transmission 46 delayed fax 46 enter Fax mode 40 from ADF 40 from memory (Dual Access 45 from ...
...Ink low 155 No Cartridge 155 No Paper Fed 156 Not Registered 79, 156 Out of Memory 156 while scanning a document 103 Unable to Clean 157 Unable to Init 157 Unable to Print 157 Unable to Scan 158 Extension telephone, using 77 External telephone, connecting 76 F Fax codes changing...line interference 152 Fax/Tel mode answering at end of conversation 47 Broadcasting 43 canceling from memory 46 changing scanner glass size ....... 41, 42 color fax 42 contrast 44 delayed batch transmission 46 delayed fax 46 enter Fax mode 40 from ADF 40 from memory (Dual Access 45 from ...